Compare Aircall and Grasshopper 
- Users report that Grasshopper excels in basic communication features, particularly with a high rating of 9.0 for phone calls, while Aircall trails slightly behind at 8.8. Reviewers mention that Grasshopper's straightforward phone call functionality is a significant advantage for small businesses.
- Reviewers mention that Aircall shines in its ease of use, scoring 9.1 compared to Grasshopper's 8.2. Users on G2 appreciate Aircall's intuitive interface, which simplifies the onboarding process for new users.
- G2 users highlight Aircall's superior call routing capabilities, achieving a score of 9.0, while Grasshopper also performs well at 9.0 but lacks some of the advanced features that Aircall offers, such as more customizable routing options.
- Users say that Grasshopper's pricing is more accessible, starting at $14.00, making it a more budget-friendly option for small businesses compared to Aircall's entry-level price of $30 per user per month. Reviewers mention this as a key factor in their decision-making process.
- Reviewers mention that Aircall provides better support quality, with a score of 8.4 compared to Grasshopper's 7.7. Users report that Aircall's customer service is responsive and helpful, which is crucial for businesses that rely heavily on communication tools.
- Users on G2 report that Aircall's advanced features, such as automated attendants and call monitoring, are rated higher than Grasshopper's, with scores of 8.2 and 8.9 respectively. Reviewers mention that these features enhance operational efficiency and improve customer interactions.
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
- 24/7 Support
- Business Texting
- Mobile + Desktop Apps
It's incredibly easy to use and can adjust to your needs whether you're looking for a big company platform or a small office interaction. One of the best parts of it is there's no need to have previous experience using other interfaces since Aircall's is...
Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...
The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to...
I am based in Hawaii. Which apparently is not part of the United States. In order to call people in Hawaii, and forward calls to phone numbers in Hawaii I need to activate international calling and then I get charged international calling for calling...
It's incredibly easy to use and can adjust to your needs whether you're looking for a big company platform or a small office interaction. One of the best parts of it is there's no need to have previous experience using other interfaces since Aircall's is...
The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to...
Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...
I am based in Hawaii. Which apparently is not part of the United States. In order to call people in Hawaii, and forward calls to phone numbers in Hawaii I need to activate international calling and then I get charged international calling for calling...
