Compare Agorapulse and Sprinklr Social 
At a Glance
Market Segments
Small-Business (72.2% of reviews)
Enterprise (49.8% of reviews)
Entry-Level Pricing
Free 1 User
$299.00 1 Seat/Per month (billed annually)
Agorapulse
Star Rating
(952)4.5 out of 5
Market Segments
Small-Business (72.2% of reviews)
Entry-Level Pricing
Free 1 User
Browse all 5 pricing plansSprinklr Social
Star Rating
(1,007)4.0 out of 5
Market Segments
Enterprise (49.8% of reviews)
Entry-Level Pricing
$299.00 1 Seat/Per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users on G2 report that Sprinklr Social excels in its Content Calendar feature, scoring 8.6, which allows for effective planning and scheduling of posts, while Agorapulse also performs well with a score of 9.1, highlighting its user-friendly interface for managing content.
- Reviewers mention that Agorapulse shines in Ease of Use with a score of 9.1, making it more accessible for small businesses, whereas Sprinklr Social, with a score of 7.5, is noted for its complexity, which may be better suited for larger enterprises.
- G2 users highlight the superior Quality of Support for Agorapulse, scoring 9.2, with many reviewers praising the responsiveness and helpfulness of the support team, compared to Sprinklr Social's score of 7.8, where users have reported slower response times.
- Users say that Agorapulse's Social Engagement features, scoring 8.9, are particularly effective for community management, while Sprinklr Social, with a score of 8.4, offers solid engagement tools but lacks some of the intuitive features that Agorapulse provides.
- Reviewers mention that Sprinklr Social's advanced analytics capabilities, particularly in Post Performance with a score of 8.2, are beneficial for enterprises looking for in-depth insights, while Agorapulse's Follower Analysis, scoring 8.4, is praised for its simplicity and effectiveness for small businesses.
- Users report that Agorapulse's Reporting features, with a score of 8.8, allow for easy customization and exporting, making it a favorite among users who need quick access to data, while Sprinklr Social's Report Customizability, scoring 8.2, is seen as less flexible by some users.
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Pricing
Entry-Level Pricing
Agorapulse
Free
Free
1 User
3 Social Profiles
- 10 Scheduled Posts
- Basic Social Inbox
- Basic Reporting
Sprinklr Social
SMM and Customer Service Solution Self Serve (Annual)
$299.00
1 Seat/Per month (billed annually)
Combines the best of social media management & customer service for growing teams. Monthly billing only via credit card.
- Offer customer care on 15+ channels
- AI-powered chatbots and Digital Twin
- Omnichannel inbox
Free Trial
Agorapulse
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
8.5
729
8.1
813
Ease of Use
9.1
742
7.5
828
Ease of Setup
9.1
497
6.9
445
Ease of Admin
9.1
489
7.4
365
Quality of Support
9.2
674
7.8
766
Has the product been a good partner in doing business?
9.1
472
8.1
354
Product Direction (% positive)
9.1
681
7.9
797
Features by Category
Social Analytics
7.7(won by 0.6)
184
7.1
285
8.4(won by default)
188
Feature Not Available
8.9(won by 0.7)
264
8.2
358
7.2(won by default)
50
Feature Not Available
8.0(won by default)
160
Feature Not Available
7.9(won by 0.7)
82
7.2
147
7.9(won by 0.6)
64
7.3
152
Reports & Dashboards
8.2(tied score)
230
8.2(tied score)
362
8.8(won by 0.8)
250
8.0
363
8.9(won by 0.6)
234
8.3
357
Feature Not Available
Feature Not Available
Content & Collaboration
9.1
219
8.6
256
8.7
170
8.2
246
8.9
201
7.7
229
8.5
176
8.0
249
8.9
206
8.1
262
8.2
124
7.4
155
Social Management
8.8
486
8.2
464
8.8
513
8.5
447
8.5
421
Feature Not Available
8.9
510
8.4
473
7.4
68
7.4
332
8.3
109
7.6
158
6.7
21
7.0
117
Collection
Not enough data
Feature Not Available
Not enough data
7.6
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
40
|
Verified
Not enough data
Feature Not Available
Moderation
Not enough data
7.8
34
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
33
|
Verified
Use Cases
Not enough data
7.6
33
|
Verified
Not enough data
7.5
32
|
Verified
Not enough data
8.2
37
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
38
|
Verified
Not enough data
8.4
40
|
Verified
Not enough data
7.3
32
|
Verified
Display Options
Not enough data
7.2
31
|
Verified
Not enough data
Feature Not Available
Not enough data
7.3
37
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.5
22
Not enough data
7.9
21
Not enough data
7.1
21
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.5
21
Not enough data
Feature Not Available
Not enough data
6.6
20
Not enough data
Feature Not Available
Platform
Not enough data
6.7
19
Not enough data
6.7
20
Not enough data
7.1
20
Not enough data
7.1
19
Monitoring & Listening
8.7
209
8.3
350
Feature Not Available
7.1
282
8.5
70
8.5
105
8.2
64
8.3
106
7.7
56
7.7
105
7.4
55
7.6
96
Data Management & Analysis
7.9
158
7.0
312
8.6
262
8.3
353
8.4
73
8.0
105
7.3
60
7.7
99
Content
Not enough data
7.8
46
Not enough data
7.5
44
Not enough data
8.3
45
Not enough data
7.4
43
Engagement
Not enough data
6.7
43
Not enough data
7.1
43
Not enough data
7.8
43
Not enough data
6.9
40
Not enough data
7.8
43
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.7
41
Not enough data
Feature Not Available
Not enough data
7.3
42
Analytics
Not enough data
Feature Not Available
Not enough data
8.2
43
Not enough data
7.7
42
Generative AI
Not enough data
6.8
79
Not enough data
Feature Not Available
Process
Not enough data
8.3
204
Not enough data
7.7
181
Not enough data
8.2
187
Channels
Not enough data
7.7
138
Not enough data
8.8
220
Not enough data
7.7
131
Not enough data
6.9
122
Not enough data
7.5
131
Insight
Not enough data
7.5
142
Not enough data
8.4
217
Not enough data
7.9
167
Not enough data
7.7
177
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agorapulse and Sprinklr Social are categorized as Social Media Analytics, Social Media Suites, Social Media Management, and Social Media Listening Tools
Unique Categories
Agorapulse has no unique categories
Sprinklr Social is categorized as Social Commerce Platforms, SAP Store, Social Customer Service, Review Management, and Employee Advocacy
Reviews
Reviewers' Company Size
Agorapulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
29.2%
Non-Profit Organization Management
4.5%
Internet
4.5%
Information Technology and Services
4.1%
Computer Software
2.3%
Other
55.4%
Marketing and Advertising
16.1%
Information Technology and Services
6.1%
Consumer Goods
4.6%
Financial Services
4.3%
Computer Software
4.3%
Other
64.7%
Most Helpful Reviews
Agorapulse
Most Helpful Favorable Review
Pedro M.
Verified User in Mental Health Care
Agorapulse Loves Me! How else can she do what she does? She tells me with a soft, gentle whisper to my ear that everything is going to be alright, that I don't need to worry anymore because she's got the answer. I look right in her eyes and ask "You can...
Most Helpful Critical Review
Yann T.
Verified User in Marketing and Advertising
I launched a photo contest. Here is the list of problem I had: - Blank screen after allowing app (iphone4) - Wasn't able to use QR code to send mobile user to the app page (iphone4). - The app navigation menu wasn't active on Iphone 4 ! - The...
Sprinklr Social
Most Helpful Favorable Review
Verified User in Marketing and Advertising
Great support from the team. Both technical (revolving around bugs) and in the form of training. The product is very nimble and the team very responsive in working on the features roadmap based on our suggestions, business needs, etc. If you are a power...
Most Helpful Critical Review
Verified User in Marketing and Advertising
The primary issue I had with Sprinklr was my inability to trust much of the channel specific data provided within the "reporting dashboards." Having used it for pieces of ongoing monthly reports for over a year and a half, each month was a challenge as...
Pedro M.
Verified User in Mental Health Care
Agorapulse Loves Me! How else can she do what she does? She tells me with a soft, gentle whisper to my ear that everything is going to be alright, that I don't need to worry anymore because she's got the answer. I look right in her eyes and ask "You can...
Verified User in Marketing and Advertising
Great support from the team. Both technical (revolving around bugs) and in the form of training. The product is very nimble and the team very responsive in working on the features roadmap based on our suggestions, business needs, etc. If you are a power...
Yann T.
Verified User in Marketing and Advertising
I launched a photo contest. Here is the list of problem I had: - Blank screen after allowing app (iphone4) - Wasn't able to use QR code to send mobile user to the app page (iphone4). - The app navigation menu wasn't active on Iphone 4 ! - The...
Verified User in Marketing and Advertising
The primary issue I had with Sprinklr was my inability to trust much of the channel specific data provided within the "reporting dashboards." Having used it for pieces of ongoing monthly reports for over a year and a half, each month was a challenge as...
Discussions
Are we able to respond to comments?
4 comments
WR
yes, of course. You can reply anytime
here is the link https://geometrydash-free.com
Read more
When is GMB Integration going to be implemented?
3 comments
CH
Hi Austin,
Our public beta for GMB starts this week! Interested users will need to activate the Beta feature “Google My Business Reviews” and only new...Read more
What is the best way to find hashtags that are getting traffic.
1 comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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