Compare ADP Comprehensive Services and Lumity Benefits Solution 
At a Glance
Market Segments
Mid-Market (73.6% of reviews)
Mid-Market (71.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Comprehensive Services
Star Rating
(79)4.3 out of 5
Market Segments
Mid-Market (73.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ADP Comprehensive ServicesLumity Benefits Solution
Star Rating
(64)4.8 out of 5
Market Segments
Mid-Market (71.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Lumity Benefits SolutionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lumity Benefits Solution excels in "Responsiveness" with a score of 9.7, indicating that clients feel their inquiries and issues are addressed promptly, while ADP Comprehensive Services has a lower score of 8.3 in this area, suggesting potential delays in support.
- Reviewers mention that Lumity's "Expertise of Team" is rated at 9.4, showcasing a high level of knowledge and skill among its staff, whereas ADP's score of 8.3 indicates that users may not always find the same level of expertise.
- G2 users highlight Lumity's strong "Communication Skills" with a score of 9.7, which contributes to a smoother user experience, while ADP's score of 8.4 suggests that communication may not be as effective, leading to misunderstandings.
- Users on G2 report that Lumity Benefits Solution has a superior "Quality of Work" rating of 9.4, reflecting high satisfaction with the outcomes of their services, compared to ADP's score of 8.7, which may indicate room for improvement.
- Reviewers say that Lumity's "Change Management Skills" score of 8.3 is indicative of their ability to adapt and manage transitions effectively, while ADP's lower score of 7.7 suggests challenges in this area, potentially affecting user experience during changes.
- Users report that Lumity Benefits Solution's "Met Deadlines" score of 8.5 demonstrates reliability in project timelines, whereas ADP's score of 8.0 indicates that they may struggle to consistently meet deadlines, which can impact business operations.
Pricing
Entry-Level Pricing
ADP Comprehensive Services
No pricing availableLumity Benefits Solution
No pricing availableFree Trial
ADP Comprehensive Services
No trial information availableLumity Benefits Solution
No trial information availableRatings
Quality of Work
8.7
65
9.4
32
Responsiveness
8.3
64
9.7
36
Expertise of Team
8.2
65
9.4
33
Execution Ability
8.3
65
9.4
36
Communication Skills
8.4
65
9.7
36
Professionalism
8.9
64
9.5
36
Has the product been a good partner in doing business?
8.7
61
9.7
39
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Payroll Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Payroll Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support - Payroll Services
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ADP Comprehensive Services and Lumity Benefits Solution are categorized as HR Consulting and Benefits Consulting
Unique Categories
ADP Comprehensive Services is categorized as Payroll Services
Lumity Benefits Solution has no unique categories
Reviews
Reviewers' Company Size
ADP Comprehensive Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lumity Benefits Solution
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
13.0%
Non-Profit Organization Management
7.8%
Hospital & Health Care
7.8%
Real Estate
5.2%
Financial Services
5.2%
Other
61.0%
Information Technology and Services
19.0%
Computer & Network Security
9.5%
Transportation/Trucking/Railroad
7.9%
Computer Software
7.9%
Insurance
6.3%
Other
49.2%
Most Helpful Reviews
ADP Comprehensive Services
Most Helpful Favorable Review
Verified User in Manufacturing
I like that employess have access to their pay and benefit information all in one place.
Most Helpful Critical Review
Verified User in Retail
We chose to use them because we were in need of HR assistance and were assured they would be active and responsive anytime we needed help. Then they regularly did not respond for over a week - with multiple phone calls and emails. Not okay when having...
Lumity Benefits Solution
Most Helpful Favorable Review
Verified User in Insurance
No wait times or very short wait times. Knowledgeable, articulate, welcoming staff. Excellent results.
Most Helpful Critical Review
Verified User in Transportation/Trucking/Railroad
Nothing in particular, experience is generally the same to other solutions
Verified User in Manufacturing
I like that employess have access to their pay and benefit information all in one place.
Verified User in Insurance
No wait times or very short wait times. Knowledgeable, articulate, welcoming staff. Excellent results.
Verified User in Retail
We chose to use them because we were in need of HR assistance and were assured they would be active and responsive anytime we needed help. Then they regularly did not respond for over a week - with multiple phone calls and emails. Not okay when having...
Verified User in Transportation/Trucking/Railroad
Nothing in particular, experience is generally the same to other solutions
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