Compare Adobe Commerce (formerly Magento Commerce) and BigCommerce 
At a Glance
Market Segments
Small-Business (60.1% of reviews)
Small-Business (78.9% of reviews)
Entry-Level Pricing
Contact Us
$29.95/ per month
Adobe Commerce (formerly Magento Commerce)
Star Rating
(526)4.0 out of 5
Market Segments
Small-Business (60.1% of reviews)
Entry-Level Pricing
Contact Us
Learn more about Adobe Commerce (formerly Magento Commerce)BigCommerce
Star Rating
(543)4.2 out of 5
Market Segments
Small-Business (78.9% of reviews)
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in ease of use with a score of 8.4, making it more accessible for small businesses. In contrast, Adobe Commerce has a lower ease of use rating at 7.2, which some reviewers mention can lead to a steeper learning curve.
- Reviewers mention that BigCommerce's cart management features are highly rated at 8.5, allowing for efficient handling of transactions. Adobe Commerce, while still competent, has a slightly lower score of 8.2, indicating that users may find it less intuitive for managing their shopping carts.
- G2 users highlight BigCommerce's strong reporting capabilities with a score of 8.3, which helps businesses track performance effectively. Adobe Commerce, on the other hand, has a lower reporting score of 7.0, leading some users to feel that they lack comprehensive insights into their sales data.
- Users on G2 report that BigCommerce's payment gateway integration is robust, scoring 8.7, which facilitates seamless transactions. Adobe Commerce, while still effective, scores 8.3 in this area, suggesting that users may encounter more challenges with payment processing.
- Reviewers say that BigCommerce's product recommendations feature is rated highly at 8.7, enhancing the shopping experience through personalized suggestions. Adobe Commerce's product recommendations score of 7.8 indicates that while it offers similar functionality, it may not be as effective in driving conversions.
- Users report that BigCommerce's customer support quality is rated at 8.2, which many find responsive and helpful. In contrast, Adobe Commerce's support rating of 7.1 has led some users to express frustration with slower response times and less effective assistance.
Pricing
Entry-Level Pricing
Adobe Commerce (formerly Magento Commerce)
Adobe Commerce Pro
Contact Us
The all-in-one package for merchants of any size or business model.
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Free Trial
Adobe Commerce (formerly Magento Commerce)
No trial information availableBigCommerce
Free Trial is available
Ratings
Meets Requirements
8.4
441
8.3
454
Ease of Use
7.2
454
8.4
457
Ease of Setup
6.3
283
8.3
277
Ease of Admin
7.4
275
8.3
271
Quality of Support
7.1
388
8.2
437
Has the product been a good partner in doing business?
7.5
252
8.4
268
Product Direction (% positive)
7.0
431
7.9
437
Features by Category
Visitor Behavior
7.5
6
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Templates
6.9
6
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
Personalization
8.1
6
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
Multichannel
6.7
5
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Administration
5.3
5
Not enough data
5.0
5
Not enough data
5.3
5
Not enough data
Not enough data
Not enough data
Merchandising
8.3
14
Not enough data
7.9
16
Not enough data
8.2
16
Not enough data
8.0
15
Not enough data
7.8
16
Not enough data
Analytics
7.9
16
Not enough data
8.1
17
Not enough data
Administration
7.9
17
Not enough data
8.1
17
Not enough data
Administration
8.3
8
Not enough data
8.5
9
Not enough data
8.3
10
Not enough data
Integrations
8.7
10
Not enough data
9.0
10
Not enough data
9.0
10
Not enough data
Cart Management
8.3
9
Not enough data
9.4
9
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
Headless Commerce
8.0
22
7.3
70
8.5
23
7.7
77
7.9
21
7.6
75
8.7
26
7.5
89
8.7
25
7.5
77
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
7.4
218
7.9
366
8.0
250
8.3
368
7.8
309
7.7
351
7.8
322
7.9
352
7.2
289
7.9
330
7.5
291
7.7
331
7.8
303
7.9
342
Product Catalog
8.1
330
8.3
363
8.2
322
8.2
356
7.5
323
7.9
360
7.9
241
7.8
248
Order Process
8.0
324
8.5
370
8.0
319
8.1
361
8.1
307
8.5
345
8.3
310
8.7
357
8.2
319
8.5
368
7.5
288
8.2
327
7.9
289
8.1
314
7.9
166
7.8
244
Multi-Channel Support
7.7
266
8.0
303
7.5
284
8.0
334
7.1
239
7.9
287
7.3
267
8.0
318
7.2
216
7.7
215
7.5
172
7.9
229
7.5
210
7.6
181
Platform
8.0
272
8.0
278
8.3
310
7.8
341
8.1
296
7.9
315
8.1
312
8.4
338
7.0
230
7.9
336
7.8
306
8.5
344
8.1
252
Feature Not Available
8.4
302
8.6
331
7.6
260
Feature Not Available
8.0
249
Feature Not Available
8.2
287
8.5
315
7.8
314
8.6
354
Reporting
Not enough data
8.2
29
Not enough data
7.8
29
Omnichannel Features
Not enough data
7.8
27
Not enough data
7.6
24
Not enough data
7.7
27
Not enough data
8.4
26
Not enough data
8.4
28
Not enough data
8.0
29
Not enough data
8.1
24
Categories
Categories
Shared Categories
Adobe Commerce (formerly Magento Commerce) and BigCommerce are categorized as E-Commerce Platforms
Unique Categories
Adobe Commerce (formerly Magento Commerce) is categorized as AWS Marketplace, E-Merchandising, Shopping Cart, and E-Commerce Personalization
BigCommerce is categorized as Omnichannel Commerce
Reviews
Reviewers' Company Size
Adobe Commerce (formerly Magento Commerce)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
13.4%
Information Technology and Services
11.0%
Internet
8.0%
Computer Software
6.6%
Consumer Goods
6.4%
Other
54.5%
Retail
20.0%
Apparel & Fashion
6.4%
Marketing and Advertising
5.3%
Information Technology and Services
3.6%
Consumer Goods
3.6%
Other
61.1%
Most Helpful Reviews
Adobe Commerce (formerly Magento Commerce)
Most Helpful Favorable Review
Francis P.
Verified User in Computer Software
You can really get under the hood and re-design the look and feel of the eCommerce experience. Support for a lot of partner plugins means you can really automate shipping costing based on the customers requirements. Great coupon & cart discount rules...
Most Helpful Critical Review
Rostislav S.
Verified User in Internet
Too many options and settings. You must be advance user and a lot of time to set all the settings. For developers - you MUST follow the best practices and read few books, so you don't mess with the core features.
BigCommerce
Most Helpful Favorable Review
Andrew D. G.
Verified User in Retail
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
Most Helpful Critical Review
Bradley J. M.
Verified User in Business Supplies and Equipment
Giving prospect the impression that they are web designer and code writers. Spending 3500 bucks because the above is untrue. BC involves third parties for everything Asian customer service, never the same guy twice. Paying 2% of sales AND paying a...
Francis P.
Verified User in Computer Software
You can really get under the hood and re-design the look and feel of the eCommerce experience. Support for a lot of partner plugins means you can really automate shipping costing based on the customers requirements. Great coupon & cart discount rules...
Andrew D. G.
Verified User in Retail
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
Rostislav S.
Verified User in Internet
Too many options and settings. You must be advance user and a lot of time to set all the settings. For developers - you MUST follow the best practices and read few books, so you don't mess with the core features.
Bradley J. M.
Verified User in Business Supplies and Equipment
Giving prospect the impression that they are web designer and code writers. Spending 3500 bucks because the above is untrue. BC involves third parties for everything Asian customer service, never the same guy twice. Paying 2% of sales AND paying a...
Alternatives
Discussions
Why Magento Comes with So many Releases frequently?
2 comments
DG
Hi,
This is because of the massive number of features that platform offers. Continuous improvement is one of the major factors for this platform being a...Read more
Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?
1 comment
BL
Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. Read more
Much better mobile compatibility is needed. Or a lite version mobile native app could be a better
1 comment
G2
Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying.Read more
Is BigCommerce like Shopify?
2 comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
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