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Compare 8x8 Work and Loop Communications 
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At a Glance
Market Segments
Small-Business (58.8% of reviews)
Small-Business (67.3% of reviews)
Entry-Level Pricing
No pricing available
$70 month per company
8x8 Work
Star Rating
(805)4.2 out of 5
Market Segments
Small-Business (58.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about 8x8 WorkLoop Communications
Star Rating
(110)4.8 out of 5
Market Segments
Small-Business (67.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$70 month per company
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Loop Communications excels in Quality of Support with a score of 9.8, while 8x8 Work falls behind at 8.0. Reviewers mention that the responsiveness and helpfulness of Loop's support team significantly enhance their experience.
- Reviewers say that Loop Communications offers superior Ease of Use with a score of 9.6 compared to 8x8 Work's 8.5. Users appreciate the intuitive interface of Loop, making it easier for teams to adopt and utilize the software effectively.
- G2 users highlight Loop Communications' strong performance in Scalability with a score of 9.7, indicating that it can grow alongside businesses. In contrast, 8x8 Work's scalability score is lower, which some users feel limits their ability to expand seamlessly.
- Users on G2 mention that Loop Communications shines in Call Management with a score of 9.5, while 8x8 Work's score is also 9.5 but lacks some advanced features that Loop offers, such as more customizable call routing options.
- Reviewers mention that Loop Communications provides better Video Calls functionality, scoring 6.7, while 8x8 Work scores 7.6. Users report that 8x8 Work's video quality is more reliable, but Loop's integration with other tools makes it more versatile for team collaboration.
- Users report that Loop Communications has a more robust Automated Attendant feature, scoring 9.2 compared to 8x8 Work's 8.4. Reviewers appreciate the customization options available in Loop, which allow for a more tailored customer experience.
Pricing
Entry-Level Pricing
8x8 Work
No pricing availableLoop Communications
Hosted Phone System
$70
month per company
All features, support, and changes included.
Free Trial
8x8 Work
No trial information availableLoop Communications
No trial information availableRatings
Meets Requirements
8.6
607
9.7
92
Ease of Use
8.6
612
9.6
92
Ease of Setup
8.2
370
9.5
45
Ease of Admin
8.3
334
9.5
45
Quality of Support
8.1
575
9.8
94
Has the product been a good partner in doing business?
8.5
365
9.8
46
Product Direction (% positive)
7.9
581
9.2
93
Features by Category
Collaboration Tools
8.6
117
Not enough data
8.7
81
Not enough data
8.3
77
Not enough data
8.9
86
Not enough data
8.7
79
Not enough data
Meeting Coordination
8.2
116
Not enough data
8.9
118
Not enough data
8.5
114
Not enough data
8.4
87
Not enough data
Software Type
8.9
124
Not enough data
8.7
87
Not enough data
8.8
94
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
9.2
31
Not enough data
9.3
29
Not enough data
9.4
29
Not enough data
8.2
29
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
Advanced Features - Cloud PBX
8.9
29
Not enough data
8.6
28
Not enough data
8.8
30
Not enough data
9.2
30
Not enough data
Platform Basics - VoIP Providers
8.1
40
Not enough data
8.4
41
Not enough data
7.1
40
Not enough data
7.2
37
Not enough data
6.9
36
Not enough data
7.0
35
Not enough data
Basic Communication
8.9
358
|
Verified
9.4
83
|
Verified
7.6
188
|
Verified
Feature Not Available
8.0
236
|
Verified
Feature Not Available
7.5
188
|
Verified
Feature Not Available
8.3
261
|
Verified
9.1
55
|
Verified
9.0
309
|
Verified
9.6
80
|
Verified
Agentic AI - VoIP Providers
6.9
20
Not enough data
7.0
21
Not enough data
7.1
22
Not enough data
7.0
21
Not enough data
Access
7.9
218
8.3
31
7.7
134
|
Verified
8.5
28
8.4
258
|
Verified
Feature Not Available
Advanced Features
8.2
287
|
Verified
9.0
66
|
Verified
8.4
277
|
Verified
9.2
62
|
Verified
9.1
310
|
Verified
9.3
64
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
8.3
42
|
Verified
Not enough data
8.6
48
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
Features
8.7
51
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
37
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
8.1
44
|
Verified
Not enough data
7.7
34
Not enough data
Categories
Categories
Shared Categories
8x8 Work and Loop Communications are categorized as VoIP Providers
Unique Categories
Loop Communications has no unique categories
Reviews
Reviewers' Company Size
8x8 Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Loop Communications
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Financial Services
6.8%
Computer Software
5.8%
Insurance
4.2%
Hospital & Health Care
3.8%
Other
70.4%
Insurance
12.5%
Medical Practice
9.6%
Hospital & Health Care
7.7%
Non-Profit Organization Management
4.8%
Information Technology and Services
4.8%
Other
60.6%
Alternatives
Discussions
Is 8x8 video conferencing secure?
3 Comments
ZN
Yeah. I personally Trust it.Read more
My name is abdirisak I really like to this software.
2 Comments
MA
I'm glad to know! Yes, that's really an amazing softwareRead more
How do non 8x8 users get meetings to work
1 Comment
PC
If it is a phone only meeting they only need to call the phone number and access code sent by the meeting organizer.
If it is a video meeting, requires...Read more
Is unlimited calling included in my monthly fee?
1 Comment
Official Response from Loop Communications
Yes, within the United States.Read more
How do I set up my VoIP network?
1 Comment
Official Response from Loop Communications
We handle set up and walk you through the entire process.Read more
Can I keep my current number?
1 Comment
Official Response from Loop Communications
Yes. In all but the rarest cases, we can have your existing number ported over.Read more
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