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Compare 3CX and Yeastar S-Series VoIP PBX

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At a Glance
3CX
3CX
Star Rating
(525)4.4 out of 5
Market Segments
Mid-Market (55.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plans
Yeastar S-Series VoIP PBX
Yeastar S-Series VoIP PBX
Star Rating
(14)4.9 out of 5
Market Segments
Small-Business (85.7% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Yeastar S-Series VoIP PBX
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that 3CX excels in ease of management and configuration, with users appreciating its intuitive interface that centralizes all features, making communication streamlined for teams. This is highlighted by feedback noting that the platform is user-friendly and offers distinct versions for both computers and mobile devices.
  • Users say that Yeastar S-Series VoIP PBX provides a solid communication solution, especially for small businesses, but some find the setup process challenging. While the support team is helpful, users have mentioned needing assistance to sort out issues, indicating that the initial configuration may not be as straightforward as desired.
  • Reviewers mention that 3CX has a strong performance in call management, with features that ensure users never miss a call. One user noted that the platform opens automatically, which enhances its usability compared to other tools, making it a reliable choice for busy teams.
  • According to verified reviews, Yeastar S-Series shines in providing seamless communication, especially for remote work scenarios. Users highlighted the ability to call each other via intercom, even across different locations, which has been crucial for maintaining connectivity during transitions to remote work.
  • G2 reviewers report that 3CX has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users have praised its quick implementation process, with many finding the onboarding wizard intuitive and easy to navigate, which is a significant advantage for new users.
  • Users say that while Yeastar S-Series offers valuable features and professional services, it may not be as robust in terms of overall user satisfaction compared to 3CX. The feedback suggests that while the product has potential, it may require more refinement in user experience to match the expectations set by its competitors.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Browse all 3 pricing plans
Yeastar S-Series VoIP PBX
No pricing available
Free Trial
3CX
Free Trial is available
Yeastar S-Series VoIP PBX
No trial information available
Ratings
Meets Requirements
8.9
352
Not enough data
Ease of Use
9.0
359
Not enough data
Ease of Setup
8.8
239
Not enough data
Ease of Admin
9.0
223
Not enough data
Quality of Support
7.9
320
Not enough data
Has the product been a good partner in doing business?
8.6
212
Not enough data
Product Direction (% positive)
8.5
354
Not enough data
Features by Category
8.2
283
Not enough data
Channels
9.3
130
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
95
|
Verified
Not enough data
7.3
69
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
7.0
15
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
9.0
143
Not enough data
Collaboration Tools
8.8
69
|
Verified
Not enough data
9.1
38
|
Verified
Not enough data
9.0
34
Not enough data
9.2
39
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
Meeting Coordination
8.4
72
|
Verified
Not enough data
9.1
68
|
Verified
Not enough data
9.2
70
|
Verified
Not enough data
8.9
42
|
Verified
Not enough data
Software Type
9.0
83
|
Verified
Not enough data
9.3
46
|
Verified
Not enough data
9.2
43
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
8.7
53
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
8.6
57
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
8.8
26
Not enough data
Basic Communication - Cloud PBX
9.7
24
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
8.5
277
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
192
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Feature Not Available
8.8
173
|
Verified
Not enough data
9.5
185
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
8.4
165
|
Verified
Not enough data
Advanced Features
8.5
172
|
Verified
Not enough data
9.0
162
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
72
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX
3CX
Yeastar S-Series VoIP PBX
Yeastar S-Series VoIP PBX
3CX and Yeastar S-Series VoIP PBX are categorized as VoIP Providers and Cloud PBX Platforms
Unique Categories
Yeastar S-Series VoIP PBX
Yeastar S-Series VoIP PBX has no unique categories
Reviews
Reviewers' Company Size
3CX
3CX
Small-Business(50 or fewer emp.)
35.9%
Mid-Market(51-1000 emp.)
55.1%
Enterprise(> 1000 emp.)
9.0%
Yeastar S-Series VoIP PBX
Yeastar S-Series VoIP PBX
Small-Business(50 or fewer emp.)
85.7%
Mid-Market(51-1000 emp.)
14.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
3CX
3CX
Information Technology and Services
10.2%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.9%
Construction
4.6%
Other
69.7%
Yeastar S-Series VoIP PBX
Yeastar S-Series VoIP PBX
Telecommunications
28.6%
Medical Practice
14.3%
Machinery
14.3%
Dairy
14.3%
Automotive
14.3%
Other
14.3%
Alternatives
3CX
3CX Alternatives
Nextiva
Nextiva
Add Nextiva
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
RingEX
RingEX
Add RingEX
Webex Calling
Webex Calling
Add Webex Calling
Yeastar S-Series VoIP PBX
Yeastar S-Series VoIP PBX Alternatives
Asterisk
Asterisk
Add Asterisk
Webex Calling
Webex Calling
Add Webex Calling
Cisco Unified Communications Manager (CallManager)
Cisco
Add Cisco Unified Communications Manager (CallManager)
Genesys Cloud CX
Genesys Cloud CX
Add Genesys Cloud CX
Discussions
3CX
3CX Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
Natassia A.
NA
Hello Tim, Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
Natassia A.
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
Yeastar S-Series VoIP PBX
Yeastar S-Series VoIP PBX Discussions
How to register an IP phone or softphone to S-Series VoIP PBX?
1 Comment
Official Response from Yeastar S-Series VoIP PBX
S-Series VoIP PBX have passed compatibility test with lots of IP phone brands, such as Yealink, Grandstream, Cisco, Polycom, Snom, etc. Any questions about...Read more
would you please make Linkus resizeable for split screen use on androids?
1 Comment
Official Response from Yeastar S-Series VoIP PBX
Your feedback is important to our future builds. Thank you.Read more
What is Yeastar S20?
1 Comment
Ann H.
AH
It is a cloud-based phone system for small companies. Don't need phone service, just internet. Office phone on the desk, different extensions, etc. but...Read more