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Compare 3CX and RingEX 
Featured Products
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
Free 10 Users
$30.00 1 User Per Month
3CX
Star Rating
(521)4.4 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansRingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in user experience, particularly highlighting its intuitive interface that simplifies tasks like setting up call forwarding and voicemail greetings. Users appreciate the well-designed admin portal and the effectiveness of the mobile app, which requires little assistance for operation.
- Users say that 3CX stands out for its ease of management and configuration, with many finding the platform highly intuitive. The centralized features streamline communication, making it easier for teams to stay connected, which is a significant advantage for users managing multiple communication channels.
- According to verified reviews, RingEX has a much higher overall satisfaction score compared to 3CX, indicating that users feel more positively about their experience with RingEX. This is reflected in the feedback about responsive customer service, especially when integrating multiple offices into the system.
- Reviewers mention that while 3CX offers a free entry-level price, which is appealing for budget-conscious users, RingEX's paid model is justified by its robust features and higher satisfaction ratings. Users have noted that the investment in RingEX pays off in terms of quality and support.
- G2 reviewers highlight that both platforms provide solid support, but RingEX users have noted that online support is particularly comprehensive and accurate, with excellent phone support available. This contrasts with 3CX, where users have expressed a desire for more responsive support options.
- Users report that RingEX's features like call monitoring and missed call notifications enhance daily usability, providing timely updates via email when urgent communication is needed. In comparison, while 3CX offers a smooth experience, some users feel it lacks the same level of proactive communication features that RingEX provides.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
3CX
Free Trial is available
RingEX
Free Trial is available
Ratings
Meets Requirements
9.0
348
8.8
1,047
Ease of Use
9.0
355
8.6
1,062
Ease of Setup
8.8
236
8.2
648
Ease of Admin
9.0
221
8.3
568
Quality of Support
8.0
316
8.0
950
Has the product been a good partner in doing business?
8.7
210
8.3
558
Product Direction (% positive)
8.5
350
7.9
1,029
Features by Category
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Channels
9.3
127
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
9.1
256
9.1
38
|
Verified
9.1
144
9.0
34
8.7
119
9.2
39
|
Verified
8.9
142
8.6
35
|
Verified
9.1
125
Meeting Coordination
8.4
72
|
Verified
8.8
245
9.1
68
|
Verified
9.1
238
9.2
70
|
Verified
8.9
226
8.9
42
|
Verified
9.1
148
Software Type
9.0
83
|
Verified
9.0
245
9.3
46
|
Verified
9.1
146
9.2
43
|
Verified
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
7.7
41
8.2
204
8.9
49
9.0
237
9.1
47
8.7
222
8.9
50
9.1
232
9.0
48
8.7
221
9.2
43
8.6
213
9.1
47
8.8
220
Generative AI
7.0
15
Feature Not Available
Workforce Management
9.2
49
8.8
221
8.7
48
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
9.1
50
8.8
225
8.6
49
8.7
222
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
23
8.9
57
8.9
22
8.9
56
9.7
22
9.1
55
8.4
23
8.2
54
9.6
23
9.1
56
9.8
23
8.8
55
Advanced Features - Cloud PBX
8.6
21
8.7
52
7.7
22
8.5
54
8.0
22
8.6
53
7.1
22
9.0
54
Platform Basics - VoIP Providers
9.4
20
8.4
92
9.6
20
9.0
100
8.5
20
8.4
89
9.1
20
8.3
91
9.2
20
8.0
86
9.3
20
8.2
84
Basic Communication
9.5
191
|
Verified
9.0
496
|
Verified
8.4
133
|
Verified
8.3
395
|
Verified
8.3
133
|
Verified
8.7
422
|
Verified
8.2
118
|
Verified
8.2
366
|
Verified
8.8
173
|
Verified
8.5
430
|
Verified
9.5
185
|
Verified
9.0
437
|
Verified
Agentic AI - VoIP Providers
6.5
10
8.0
57
8.0
9
8.2
57
7.2
9
8.1
57
7.2
9
8.1
55
Access
8.5
118
|
Verified
8.2
383
|
Verified
8.5
155
|
Verified
8.4
398
|
Verified
8.4
165
|
Verified
8.6
425
Advanced Features
8.5
172
|
Verified
8.3
445
9.0
162
|
Verified
8.4
407
|
Verified
Feature Not Available
9.1
464
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
8.7
51
|
Verified
9.7
24
|
Verified
8.7
53
|
Verified
9.1
23
|
Verified
Feature Not Available
Features
9.5
24
|
Verified
8.8
56
|
Verified
Feature Not Available
8.4
51
|
Verified
8.8
19
|
Verified
8.5
55
|
Verified
9.4
28
|
Verified
8.6
53
|
Verified
8.6
27
|
Verified
8.6
54
|
Verified
Feature Not Available
8.2
51
Categories
Categories
Shared Categories
3CX and RingEX are categorized as UCaaS Platforms, VoIP Providers, Video Conferencing, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Unique Categories
3CX is categorized as Live Chat and Contact Center
RingEX is categorized as Online Fax and Webinar
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.9%
Construction
4.7%
Other
69.6%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.7%
Other
70.3%
Alternatives
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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