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Compare 3CX and GoTo Meeting 
Featured Products
At a Glance
Market Segments
Mid-Market (55.5% of reviews)
Small-Business (40.3% of reviews)
Entry-Level Pricing
Free 10 Users
$12 per month
3CX
Star Rating
(522)4.4 out of 5
Market Segments
Mid-Market (55.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansGoTo Meeting
Star Rating
(17,041)4.2 out of 5
Market Segments
Small-Business (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$12 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoTo Meeting excels in user experience, particularly highlighting its ease of starting or joining meetings. Users appreciate the stable video and audio quality, even on average internet connections, and the convenience of using the platform directly in the browser without needing additional installations.
- Users say that 3CX stands out for its intuitive management and configuration, making it easy for teams to streamline communication. The centralized features allow for a smooth experience, which many find beneficial for daily operations.
- Reviewers mention that GoTo Meeting's user-friendly interface simplifies tasks like screen sharing and recording meetings. This ease of use is a significant advantage for those who need to conduct frequent virtual meetings, as highlighted by users who find it the best software for real-time communication.
- According to verified reviews, 3CX offers a strong mobile experience, with users appreciating the distinct versions for both computers and mobile devices. This flexibility ensures that team members can stay connected and responsive, which is crucial for modern workflows.
- G2 reviewers highlight that while GoTo Meeting has a higher overall satisfaction score, 3CX's recent feedback indicates a solid performance in areas like ease of setup and administration. Users find 3CX's setup process straightforward, which can be a deciding factor for businesses looking to implement new software quickly.
- Users report that GoTo Meeting's ability to facilitate communication through messaging features is a significant plus, especially for coordinating with candidates or team members. In contrast, while 3CX has a robust feature set, some users feel that GoTo Meeting's real-time communication capabilities give it an edge in collaborative environments.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
GoTo Meeting
Professional
$12
per month
150 Participants
- HD Video
- Screen Sharing
- Web Audio
Free Trial
3CX
Free Trial is available
GoTo Meeting
Free Trial is available
Ratings
Meets Requirements
8.9
349
8.9
14,496
Ease of Use
9.0
356
8.8
14,540
Ease of Setup
8.8
237
8.6
3,416
Ease of Admin
9.0
222
8.6
3,242
Quality of Support
7.9
317
8.4
10,948
Has the product been a good partner in doing business?
8.6
211
8.7
3,003
Product Direction (% positive)
8.5
351
7.4
14,169
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
3891
Not enough data
8.5
3203
|
Verified
Not enough data
8.7
3516
|
Verified
Not enough data
8.8
4046
|
Verified
Conferencing Options
Not enough data
8.8
4029
|
Verified
Not enough data
9.0
4340
|
Verified
Not enough data
9.0
4262
|
Verified
Application Tools
Not enough data
8.7
3310
|
Verified
Not enough data
8.8
3755
|
Verified
Not enough data
8.7
3786
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.8
20
Channels
9.3
127
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
9.0
10851
|
Verified
9.1
38
|
Verified
9.0
1749
|
Verified
9.0
34
8.6
1450
|
Verified
9.2
39
|
Verified
8.9
1758
|
Verified
8.6
35
|
Verified
8.8
1339
|
Verified
Meeting Coordination
8.4
72
|
Verified
8.7
9565
|
Verified
9.1
68
|
Verified
8.7
8701
|
Verified
9.2
70
|
Verified
8.7
9619
|
Verified
8.9
42
|
Verified
8.8
1760
|
Verified
Software Type
9.0
83
|
Verified
8.5
7269
|
Verified
9.3
46
|
Verified
8.8
1742
|
Verified
9.2
43
|
Verified
8.9
1761
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.5
25
Not enough data
8.0
24
Not enough data
8.0
25
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
24
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
191
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.5
185
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
8.4
165
|
Verified
Not enough data
Advanced Features
8.5
172
|
Verified
Not enough data
9.0
162
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and GoTo Meeting are categorized as Video Conferencing
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, VoIP Providers, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
GoTo Meeting is categorized as Screen Sharing
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoTo Meeting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.9%
Construction
4.6%
Other
69.7%
Information Technology and Services
11.0%
Computer Software
9.9%
Marketing and Advertising
6.5%
Hospital & Health Care
4.0%
Financial Services
3.7%
Other
65.0%
Alternatives
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
did you work on a solution to have sms issue with 3CX ?
1 Comment
TN
Yes 3CX v16 Update 7 (Alpha to be released next week) will integrate with business text messaging as well as Facebook messages. Read more
How do you rate gotomeeting software and what is the advantage of using it?
11 Comments
AR
the advantage of it is that when you cant attend your workplace or something you can organize a meeting anytime.I would rate it a 10 as it is one of the best...Read more
Can I have two video conferences open simultaneously?
10 Comments
FC
Hi Lowin
Gotomeeting licenses are per user, each user can use only one videoconference at a time, it is not possible simultaneously for the same...Read more
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