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Compare 3CX and Adobe Connect 
Featured Products
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Mid-Market (35.6% of reviews)
Entry-Level Pricing
Free 10 Users
Free Trial 25 Host Licenses
3CX
Star Rating
(521)4.4 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansAdobe Connect
Star Rating
(976)4.0 out of 5
Market Segments
Mid-Market (35.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 25 Host Licenses
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Adobe Connect excels in providing a highly customizable experience for virtual events, with features like breakout rooms, polls, and a collaborative whiteboard. Users appreciate the ability to tailor virtual rooms to their needs, making it ideal for training and engaging presentations.
- Users say that 3CX stands out for its ease of management and intuitive interface, which centralizes communication tools effectively. This streamlined approach helps teams stay connected without the hassle of navigating multiple platforms, enhancing overall productivity.
- According to verified reviews, Adobe Connect's robust features for recording and presentation make it a favorite among educators and trainers. Users highlight the ability to record sessions for later review, which is particularly beneficial for preparing notes and improving future presentations.
- Reviewers mention that 3CX offers a user-friendly experience across devices, with distinct versions for both mobile and desktop. This flexibility allows users to stay connected on the go, with features that ensure they never miss a call.
- G2 reviewers report that while Adobe Connect has a solid reputation, some users find it challenging to set up compared to 3CX, which boasts a more straightforward implementation process. This can be a deciding factor for teams looking for quick deployment.
- Users say that both platforms provide quality support, but 3CX receives slightly higher marks for its overall partnership experience. Reviewers appreciate the consistent reliability and responsiveness of 3CX's support team, which can be crucial for businesses relying on seamless communication.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
Adobe Connect
30-day Free Access
Free Trial
25 Host Licenses
1 Host license with upto 25 participants
- Get all functionalities, try it free for 30 days!
Free Trial
3CX
Free Trial is available
Adobe Connect
Free Trial is available
Ratings
Meets Requirements
9.0
348
8.5
762
Ease of Use
9.0
355
8.0
767
Ease of Setup
8.8
236
7.8
270
Ease of Admin
9.0
221
7.9
232
Quality of Support
8.0
316
8.0
657
Has the product been a good partner in doing business?
8.7
210
7.8
203
Product Direction (% positive)
8.5
350
7.5
738
Features by Category
Content Sharing
Not enough data
8.1
282
|
Verified
Not enough data
8.8
271
|
Verified
Not enough data
8.7
287
|
Verified
Collaboration
Not enough data
8.3
270
|
Verified
Not enough data
8.8
288
|
Verified
Not enough data
8.7
289
|
Verified
Not enough data
8.6
265
|
Verified
Not enough data
8.5
292
|
Verified
Functionality
Not enough data
7.9
237
|
Verified
Not enough data
8.8
296
|
Verified
Not enough data
8.2
258
|
Verified
Agentic AI - Virtual Classroom
Not enough data
9.8
22
Host Tools
Not enough data
8.6
252
Not enough data
8.7
271
Not enough data
8.8
282
Attendee Tools
Not enough data
8.6
274
Not enough data
8.9
303
Not enough data
8.8
279
Post-Event Tools
Not enough data
8.5
247
Not enough data
8.5
256
Integrations
Not enough data
8.3
201
Not enough data
8.4
213
Agentic AI - Webinar
Not enough data
9.8
21
Not enough data
9.8
21
Not enough data
9.5
21
Not enough data
9.8
21
Not enough data
9.8
21
Channels
9.3
127
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
8.7
464
|
Verified
9.1
38
|
Verified
8.9
152
|
Verified
9.0
34
8.3
141
|
Verified
9.2
39
|
Verified
9.1
152
|
Verified
8.6
35
|
Verified
9.0
146
|
Verified
Meeting Coordination
8.4
72
|
Verified
8.5
384
|
Verified
9.1
68
|
Verified
8.6
439
|
Verified
9.2
70
|
Verified
8.6
455
|
Verified
8.9
42
|
Verified
8.5
139
|
Verified
Software Type
9.0
83
|
Verified
8.1
386
|
Verified
9.3
46
|
Verified
8.2
149
|
Verified
9.2
43
|
Verified
8.8
156
|
Verified
Agentic AI - Video Conferencing
Not enough data
9.8
21
Not enough data
9.8
21
Not enough data
9.9
21
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
23
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
191
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.5
185
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
8.4
165
|
Verified
Not enough data
Advanced Features
8.5
172
|
Verified
Not enough data
9.0
162
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and Adobe Connect are categorized as Video Conferencing
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, VoIP Providers, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Adobe Connect is categorized as Virtual Classroom and Webinar
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Adobe Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.9%
Construction
4.7%
Other
69.6%
Higher Education
9.6%
Primary/Secondary Education
7.6%
E-Learning
7.6%
Education Management
6.6%
Telecommunications
6.2%
Other
62.3%
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
did you work on a solution to have sms issue with 3CX ?
1 Comment
TN
Yes 3CX v16 Update 7 (Alpha to be released next week) will integrate with business text messaging as well as Facebook messages. Read more
What is the best way to facilitate discussions in adobe connect?
3 Comments
JG
Having someone monitor and respond in the Chat while another presents proves effective. More pertinent questions in the Chat could also be verbalized by the...Read more
why does the app sometimes present issues
3 Comments
NS
The App should never fail. If you are having issues with the App I would try uninstalling it and then re-installing it (this is the website to re-download:...Read more
i have login issue
2 Comments
JG
Nicole's response will allow you (the user) to change the Adobe Connect password without the admin doing such.Read more
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