Compare 20 Miles and Outreach 
At a Glance
Market Segments
Mid-Market (64.3% of reviews)
Mid-Market (59.8% of reviews)
Entry-Level Pricing
$95 user/month (billed annually)
Contact Us
20 Miles
Star Rating
(14)4.1 out of 5
Market Segments
Mid-Market (64.3% of reviews)
Entry-Level Pricing
$95 user/month (billed annually)
Browse all 2 pricing plansOutreach
Star Rating
(3,455)4.3 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 20 Miles excels in Email Tracking/Automation with a score of 9.1, indicating a robust feature set that allows for seamless email management. In contrast, Outreach, while still strong, has a slightly lower score of 8.3 in this area, suggesting it may not be as comprehensive in automating email workflows.
- Reviewers mention that 20 Miles offers superior Task Management capabilities, scoring 8.8, which helps teams stay organized and efficient. Outreach, on the other hand, has a score of 8.3, indicating that while it provides task management features, they may not be as user-friendly or effective as those in 20 Miles.
- G2 users highlight that 20 Miles has a better Customer-facing Chatbot experience with a score of 6.7, which may not meet the expectations of users looking for advanced chatbot functionalities. Outreach does not have a score listed for this feature, suggesting it may not offer a comparable solution.
- Users on G2 report that Outreach shines in Call Analytics, particularly with Call Recording scoring 8.4, which is essential for training and quality assurance. 20 Miles, while offering call analytics, does not match this level of functionality, indicating a potential gap for users focused on call performance.
- Reviewers mention that 20 Miles has a strong focus on Generative AI features, particularly in AI Text Generation with a score of 6.8, which may not be as advanced as Outreach's offerings in this area, where users report a more robust experience with AI functionalities.
- Users say that Outreach provides better CRM Integration with a score of 8.5, making it easier for teams to connect their existing systems. In comparison, 20 Miles scores 8.2, indicating that while it offers integration options, they may not be as seamless or comprehensive as those provided by Outreach.
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Pricing
Entry-Level Pricing
20 Miles
Pro
$95
user/month (billed annually)
Get a sales process that works. Be a winner every day!
- All the Tools you need to be Successful in Sales
- An Easy Sales Process that gets you 30% More Wins
- Sales Task Prioritisation based on Actual Customer Engagement
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
20 Miles
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
8.2
13
8.7
2,602
Ease of Use
8.5
13
8.3
2,618
Ease of Setup
8.3
7
7.6
789
Ease of Admin
7.9
7
7.8
762
Quality of Support
8.6
12
8.3
2,371
Has the product been a good partner in doing business?
8.1
6
8.5
748
Product Direction (% positive)
7.5
14
8.5
2,432
Features by Category
Lead Facilitation
Not enough data
6.7
26
Not enough data
7.6
30
Not enough data
8.3
32
Not enough data
8.3
34
Organization
Not enough data
7.9
29
Not enough data
8.0
31
Not enough data
8.2
29
Performance Analysis
Not enough data
7.5
34
Not enough data
8.2
37
Sales Analysis
Not enough data
7.5
33
Not enough data
7.9
34
Generative AI
Not enough data
7.8
21
Not enough data
7.5
20
Integrated Workflows
Not enough data
8.8
961
|
Verified
Not enough data
9.1
1010
|
Verified
Not enough data
8.4
822
|
Verified
Not enough data
8.3
753
|
Verified
Not enough data
8.5
960
|
Verified
Not enough data
8.6
356
Not enough data
8.3
306
Repeatability and Reportability
Not enough data
8.4
817
|
Verified
Not enough data
8.6
898
|
Verified
Not enough data
8.5
878
|
Verified
Not enough data
7.8
727
|
Verified
Not enough data
7.1
272
AI and Automation
Not enough data
7.9
298
Not enough data
7.4
267
Not enough data
7.7
307
Not enough data
7.3
258
Not enough data
7.0
252
Generative AI
Not enough data
6.6
100
Call Analytics
Not enough data
8.4
119
Not enough data
7.9
100
Not enough data
8.0
107
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.7
87
Not enough data
7.9
91
Generative AI
Not enough data
7.6
32
Revenue Sourcing and Forecasting
Not enough data
7.3
49
Not enough data
7.9
58
Not enough data
8.3
77
Not enough data
8.1
51
Not enough data
7.8
57
Not enough data
8.0
19
Not enough data
8.0
20
CRM Data Enrichment
Not enough data
8.7
90
Not enough data
8.8
99
Not enough data
8.3
72
Not enough data
Feature Not Available
Not enough data
8.3
20
Account Management
Not enough data
7.9
67
Not enough data
7.8
68
Not enough data
8.1
68
Not enough data
8.6
78
Not enough data
8.0
22
Not enough data
8.0
19
Generative AI
Not enough data
6.8
32
Data Sourcing
Not enough data
7.9
140
Not enough data
7.9
155
Not enough data
Feature Not Available
Not enough data
8.2
169
Not enough data
7.7
149
Predictive Analytics
Not enough data
7.4
123
Not enough data
7.5
117
Not enough data
7.1
108
Not enough data
7.4
116
Sales Management
Not enough data
8.0
131
Not enough data
Feature Not Available
Not enough data
7.8
146
Not enough data
8.8
171
Training
Not enough data
8.4
191
|
Verified
Not enough data
8.2
190
|
Verified
Not enough data
8.3
173
|
Verified
Not enough data
8.0
136
|
Verified
Feedback
Not enough data
8.3
159
|
Verified
Not enough data
8.2
156
|
Verified
Not enough data
8.2
135
Not enough data
8.4
168
|
Verified
Not enough data
8.5
186
|
Verified
Not enough data
8.3
185
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
6.8
17
Calling
Not enough data
8.5
784
Not enough data
7.9
878
Not enough data
8.4
1004
Not enough data
8.8
1063
Contacts
Not enough data
8.6
1119
Not enough data
8.0
959
Not enough data
8.4
1039
Insights
Not enough data
8.3
1068
|
Verified
Not enough data
8.4
1026
Not enough data
7.8
571
Not enough data
9.1
1166
Not enough data
8.1
1013
Analytics
Not enough data
8.8
1408
Not enough data
8.4
1349
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1375
Not enough data
8.9
1401
Not enough data
8.5
1376
Not enough data
8.3
1027
Not enough data
9.0
1418
Generative AI
Feature Not Available
6.9
138
Incentives
Not enough data
7.6
182
Not enough data
8.3
223
|
Verified
Not enough data
7.2
155
|
Verified
Not enough data
8.4
235
|
Verified
Personalization
Not enough data
8.3
254
|
Verified
Not enough data
7.9
261
|
Verified
Not enough data
8.3
313
|
Verified
Not enough data
8.1
218
|
Verified
Administrative
Not enough data
8.7
297
|
Verified
Not enough data
8.4
249
|
Verified
Not enough data
8.5
255
Categories
Categories
Shared Categories
20 Miles and Outreach are categorized as Outbound Call Tracking and Email Tracking
Unique Categories
20 Miles has no unique categories
Reviews
Reviewers' Company Size
20 Miles
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.4%
Marketing and Advertising
14.3%
Sports
7.1%
Semiconductors
7.1%
Publishing
7.1%
Other
42.9%
Computer Software
37.1%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.4%
Financial Services
3.1%
Other
27.9%
Most Helpful Reviews
20 Miles
Most Helpful Favorable Review
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very easy to use and integrates well with Box, Dropbox, Huddle, and Salesforce. Upload PowerPoint and PDF files. Great way to track what files you share with clients and note it in your CRM. Also syncs well with iPad.
Most Helpful Critical Review
Verified User in Marketing and Advertising
My experience with fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that...
Outreach
Most Helpful Favorable Review
Verified User in Information Technology and Services
Its just give you good analytics apart from it nothing special about this tool.
Most Helpful Critical Review
Jordan R.
Verified User in Accounting
Oh, where do I even begin with Outreach? This outbound app is a prime example of everything gone wrong in software design. It's like they gathered a team of amateurs to cobble together this abomination. The user interface is a hot mess, resembling a chaotic...
Verified User in Information Technology and Services
Verified User in Information Technology and Services
Very easy to use and integrates well with Box, Dropbox, Huddle, and Salesforce. Upload PowerPoint and PDF files. Great way to track what files you share with clients and note it in your CRM. Also syncs well with iPad.
Verified User in Information Technology and Services
Its just give you good analytics apart from it nothing special about this tool.
Verified User in Marketing and Advertising
My experience with fileboard has been less than ideal after making the switch from a very similar product. Our sales team as well as our operations team has experienced a number of stability issues on calls with our prospective customers to the point that...
Jordan R.
Verified User in Accounting
Oh, where do I even begin with Outreach? This outbound app is a prime example of everything gone wrong in software design. It's like they gathered a team of amateurs to cobble together this abomination. The user interface is a hot mess, resembling a chaotic...
Discussions
20 Miles has no discussions with answers
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 comments
IS
We also used it for hiring workflow.Read more
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