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Best Video Surveillance Software for for Small Business

Matthew Miller
MM
Researched and written by Matthew Miller

Products classified in the overall Video Surveillance category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Video Surveillance to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Video Surveillance category.

In addition to qualifying for inclusion in the Video Surveillance Software category, to qualify for inclusion in the Small Business Video Surveillance Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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10 Listings in Small Business Video Surveillance Available

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    G2 Score
Samsara
By Samsara
(1,117)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more acc

    Users
    • Operations Manager
    • Dispatcher
    Industries
    • Transportation/Trucking/Railroad
    • Construction
    Market Segment
    • 52% Mid-Market
    • 35% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Samsara is a fleet management system that provides real-time tracking, maintenance alerts, and driver safety features.
    • Reviewers like the real-time tracking, user-friendly interface, and the ability to integrate with various transport management systems, as well as the maintenance alerts and safety features that help manage their fleet efficiently.
    • Users experienced issues with customer service responsiveness, difficulty in navigating certain features like driver scores and recorded videos, and some found the setup process long and the equipment expensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Samsara Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    536
    Real-time Tracking
    315
    Tracking
    299
    Vehicle Tracking
    268
    Features
    251
    Cons
    Technical Issues
    211
    Missing Features
    115
    Usability Issues
    101
    Poor Customer Support
    99
    Inaccuracy
    71
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Samsara features and usability ratings that predict user satisfaction
    8.7
    Analytics
    Average: 8.7
    8.8
    Security
    Average: 9.1
    9.0
    Ease of Admin
    Average: 9.0
    7.8
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Samsara
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, US
    Twitter
    @Samsara
    4,207 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,332 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more acc

Users
  • Operations Manager
  • Dispatcher
Industries
  • Transportation/Trucking/Railroad
  • Construction
Market Segment
  • 52% Mid-Market
  • 35% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Samsara is a fleet management system that provides real-time tracking, maintenance alerts, and driver safety features.
  • Reviewers like the real-time tracking, user-friendly interface, and the ability to integrate with various transport management systems, as well as the maintenance alerts and safety features that help manage their fleet efficiently.
  • Users experienced issues with customer service responsiveness, difficulty in navigating certain features like driver scores and recorded videos, and some found the setup process long and the equipment expensive.
Samsara Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
536
Real-time Tracking
315
Tracking
299
Vehicle Tracking
268
Features
251
Cons
Technical Issues
211
Missing Features
115
Usability Issues
101
Poor Customer Support
99
Inaccuracy
71
Samsara features and usability ratings that predict user satisfaction
8.7
Analytics
Average: 8.7
8.8
Security
Average: 9.1
9.0
Ease of Admin
Average: 9.0
7.8
Workflow
Average: 8.5
Seller Details
Seller
Samsara
Company Website
Year Founded
2015
HQ Location
San Francisco, US
Twitter
@Samsara
4,207 Twitter followers
LinkedIn® Page
www.linkedin.com
4,332 employees on LinkedIn®
Get a quote
Rhombus
By Rhombus
(534)4.6 out of 5
2nd Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

    Users
    • Owner
    • IT Specialist
    Industries
    • Education Management
    • Primary/Secondary Education
    Market Segment
    • 48% Mid-Market
    • 42% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Rhombus is a cloud-based camera and security platform that provides access control, video surveillance, and security features.
    • Users like the high-resolution video quality, easy setup, intuitive dashboard, and the ability to detect human movement on recordings, as well as the responsive and helpful customer support.
    • Users experienced issues with the cameras going offline, blurry or pixelated images, lack of sound in recordings, and occasional slow system performance during heavy network traffic.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rhombus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    171
    Camera Quality
    83
    Customer Support
    70
    Monitoring
    56
    Features
    55
    Cons
    Camera Issues
    51
    Expensive
    36
    Inaccurate Detection
    25
    Access Issues
    20
    Poor Camera Quality
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rhombus features and usability ratings that predict user satisfaction
    8.7
    Analytics
    Average: 8.7
    9.3
    Security
    Average: 9.1
    9.4
    Ease of Admin
    Average: 9.0
    8.7
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rhombus
    Company Website
    Year Founded
    2016
    HQ Location
    Sacramento, CA
    Twitter
    @rhombussystems
    244 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    223 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterp

Users
  • Owner
  • IT Specialist
Industries
  • Education Management
  • Primary/Secondary Education
Market Segment
  • 48% Mid-Market
  • 42% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Rhombus is a cloud-based camera and security platform that provides access control, video surveillance, and security features.
  • Users like the high-resolution video quality, easy setup, intuitive dashboard, and the ability to detect human movement on recordings, as well as the responsive and helpful customer support.
  • Users experienced issues with the cameras going offline, blurry or pixelated images, lack of sound in recordings, and occasional slow system performance during heavy network traffic.
Rhombus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
171
Camera Quality
83
Customer Support
70
Monitoring
56
Features
55
Cons
Camera Issues
51
Expensive
36
Inaccurate Detection
25
Access Issues
20
Poor Camera Quality
19
Rhombus features and usability ratings that predict user satisfaction
8.7
Analytics
Average: 8.7
9.3
Security
Average: 9.1
9.4
Ease of Admin
Average: 9.0
8.7
Workflow
Average: 8.5
Seller Details
Seller
Rhombus
Company Website
Year Founded
2016
HQ Location
Sacramento, CA
Twitter
@rhombussystems
244 Twitter followers
LinkedIn® Page
www.linkedin.com
223 employees on LinkedIn®

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Verkada
By Verkada
(72)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 80 countries to protect their people and property in a way that respects individuals' privacy. Designed

    Users
    No information available
    Industries
    • Primary/Secondary Education
    • Education Management
    Market Segment
    • 60% Mid-Market
    • 21% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Verkada is a security solution that allows rapid deployment and easy configuration of security systems, with features such as alerts, footage searching, and remote unlock.
    • Reviewers frequently mention the ease of use, efficient customer support, easy integration with mobile devices and computers, and the ability to use Bluetooth as the primary source for access.
    • Users mentioned concerns about the high upfront cost, potential data privacy issues due to cloud-based storage, and the complexity of the interface due to the number of features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Verkada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    7
    Security
    7
    Camera Quality
    6
    Helpful
    6
    Cons
    Expensive
    10
    High Licensing Costs
    2
    Poor Customer Support
    2
    Privacy Issues
    2
    App Instability
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Verkada features and usability ratings that predict user satisfaction
    9.0
    Analytics
    Average: 8.7
    9.5
    Security
    Average: 9.1
    9.7
    Ease of Admin
    Average: 9.0
    9.4
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verkada
    Company Website
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @VerkadaHQ
    2,168 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,389 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 80 countries to protect their people and property in a way that respects individuals' privacy. Designed

Users
No information available
Industries
  • Primary/Secondary Education
  • Education Management
Market Segment
  • 60% Mid-Market
  • 21% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Verkada is a security solution that allows rapid deployment and easy configuration of security systems, with features such as alerts, footage searching, and remote unlock.
  • Reviewers frequently mention the ease of use, efficient customer support, easy integration with mobile devices and computers, and the ability to use Bluetooth as the primary source for access.
  • Users mentioned concerns about the high upfront cost, potential data privacy issues due to cloud-based storage, and the complexity of the interface due to the number of features.
Verkada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
7
Security
7
Camera Quality
6
Helpful
6
Cons
Expensive
10
High Licensing Costs
2
Poor Customer Support
2
Privacy Issues
2
App Instability
1
Verkada features and usability ratings that predict user satisfaction
9.0
Analytics
Average: 8.7
9.5
Security
Average: 9.1
9.7
Ease of Admin
Average: 9.0
9.4
Workflow
Average: 8.5
Seller Details
Seller
Verkada
Company Website
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@VerkadaHQ
2,168 Twitter followers
LinkedIn® Page
www.linkedin.com
2,389 employees on LinkedIn®
Milestone XProtect
By Milestone Systems
(60)4.5 out of 5
8th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Milestone XProtect is an open-platform video management software (VMS) created by Milestone Systems. It provides data-driven video technology that protects people and property, and increases business

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Higher Education
    Market Segment
    • 40% Mid-Market
    • 37% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Milestone XProtect is a video management software that provides surveillance solutions, integrating with various cameras and devices, and offering features like motion detection and advanced analytics.
    • Users frequently mention the software's reliability, scalability, user-friendly interface, and its ability to provide clear footage even in low-light conditions, along with its robust data protection and responsive customer support.
    • Users mentioned that the setup process can be challenging and time-consuming, the software can be a bit buggy at times, and it has a learning curve for advanced features, also some users find the third-party integration settings and customization features needing improvement.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Milestone XProtect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    18
    Ease of Use
    16
    Integration Capabilities
    12
    Reliability
    12
    Customer Support
    10
    Cons
    Expensive
    10
    Missing Features
    6
    Complex Setup
    5
    Poor Customer Support
    5
    Clip Management
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Milestone XProtect features and usability ratings that predict user satisfaction
    7.3
    Analytics
    Average: 8.7
    9.0
    Security
    Average: 9.1
    8.3
    Ease of Admin
    Average: 9.0
    7.9
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Milestone Systems
    Company Website
    Year Founded
    1998
    HQ Location
    Copenhagen, Denmark
    Twitter
    @milestonesys
    16,158 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,598 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Milestone XProtect is an open-platform video management software (VMS) created by Milestone Systems. It provides data-driven video technology that protects people and property, and increases business

Users
No information available
Industries
  • Marketing and Advertising
  • Higher Education
Market Segment
  • 40% Mid-Market
  • 37% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Milestone XProtect is a video management software that provides surveillance solutions, integrating with various cameras and devices, and offering features like motion detection and advanced analytics.
  • Users frequently mention the software's reliability, scalability, user-friendly interface, and its ability to provide clear footage even in low-light conditions, along with its robust data protection and responsive customer support.
  • Users mentioned that the setup process can be challenging and time-consuming, the software can be a bit buggy at times, and it has a learning curve for advanced features, also some users find the third-party integration settings and customization features needing improvement.
Milestone XProtect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
18
Ease of Use
16
Integration Capabilities
12
Reliability
12
Customer Support
10
Cons
Expensive
10
Missing Features
6
Complex Setup
5
Poor Customer Support
5
Clip Management
4
Milestone XProtect features and usability ratings that predict user satisfaction
7.3
Analytics
Average: 8.7
9.0
Security
Average: 9.1
8.3
Ease of Admin
Average: 9.0
7.9
Workflow
Average: 8.5
Seller Details
Seller
Milestone Systems
Company Website
Year Founded
1998
HQ Location
Copenhagen, Denmark
Twitter
@milestonesys
16,158 Twitter followers
LinkedIn® Page
www.linkedin.com
1,598 employees on LinkedIn®
Read Milestone XProtect Reviews
Eagle Eye Networks
By Eagle Eye Networks
(36)4.8 out of 5
Optimized for quick response
11th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Eagle Eye Networks is a leading cloud video surveillance and artificial intelligence solution designed to enhance security and operational efficiency for businesses of all sizes. This innovative platf

    Users
    No information available
    Industries
    • Security and Investigations
    • Construction
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Eagle Eye Networks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Access Control
    1
    Features
    1
    Monitoring
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Eagle Eye Networks features and usability ratings that predict user satisfaction
    8.9
    Analytics
    Average: 8.7
    9.0
    Security
    Average: 9.1
    9.2
    Ease of Admin
    Average: 9.0
    9.0
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Eagle Eye Networks
    Company Website
    Year Founded
    2012
    HQ Location
    Austin, TX
    Twitter
    @EagleEyeCloud
    2,028 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    658 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Eagle Eye Networks is a leading cloud video surveillance and artificial intelligence solution designed to enhance security and operational efficiency for businesses of all sizes. This innovative platf

Users
No information available
Industries
  • Security and Investigations
  • Construction
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
Eagle Eye Networks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Access Control
1
Features
1
Monitoring
1
Cons
Expensive
1
Eagle Eye Networks features and usability ratings that predict user satisfaction
8.9
Analytics
Average: 8.7
9.0
Security
Average: 9.1
9.2
Ease of Admin
Average: 9.0
9.0
Workflow
Average: 8.5
Seller Details
Seller
Eagle Eye Networks
Company Website
Year Founded
2012
HQ Location
Austin, TX
Twitter
@EagleEyeCloud
2,028 Twitter followers
LinkedIn® Page
www.linkedin.com
658 employees on LinkedIn®
Get a quote
Kastle
By Kastle Systems
(93)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

    Users
    No information available
    Industries
    • Commercial Real Estate
    • Non-Profit Organization Management
    Market Segment
    • 55% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kastle System is a security solution that provides access control and security features for commercial properties and businesses.
    • Users like the system's user-friendly interface, the convenience of its app, the responsiveness of customer service, and the ability to easily add or remove employees and guests.
    • Reviewers mentioned issues with the timing of doors locking, difficulties in adding or updating employees, occasional glitches with the readers, and the system being expensive compared to competitors.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kastle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Customer Support
    36
    Helpful
    35
    Access
    15
    Easy Access
    14
    Cons
    Poor Customer Support
    14
    Miscommunication
    9
    Connectivity Issues
    8
    Access Issues
    6
    Complexity
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kastle features and usability ratings that predict user satisfaction
    8.2
    Analytics
    Average: 8.7
    8.8
    Security
    Average: 9.1
    9.1
    Ease of Admin
    Average: 9.0
    8.1
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kastle Systems
    Company Website
    Year Founded
    1972
    HQ Location
    Falls Church, VA
    Twitter
    @KastleSystems
    2,112 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    671 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating ad

Users
No information available
Industries
  • Commercial Real Estate
  • Non-Profit Organization Management
Market Segment
  • 55% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kastle System is a security solution that provides access control and security features for commercial properties and businesses.
  • Users like the system's user-friendly interface, the convenience of its app, the responsiveness of customer service, and the ability to easily add or remove employees and guests.
  • Reviewers mentioned issues with the timing of doors locking, difficulties in adding or updating employees, occasional glitches with the readers, and the system being expensive compared to competitors.
Kastle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Customer Support
36
Helpful
35
Access
15
Easy Access
14
Cons
Poor Customer Support
14
Miscommunication
9
Connectivity Issues
8
Access Issues
6
Complexity
6
Kastle features and usability ratings that predict user satisfaction
8.2
Analytics
Average: 8.7
8.8
Security
Average: 9.1
9.1
Ease of Admin
Average: 9.0
8.1
Workflow
Average: 8.5
Seller Details
Seller
Kastle Systems
Company Website
Year Founded
1972
HQ Location
Falls Church, VA
Twitter
@KastleSystems
2,112 Twitter followers
LinkedIn® Page
www.linkedin.com
671 employees on LinkedIn®
Get a quote
Brivo
By Brivo
(33)4.6 out of 5
6th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and lar

    Users
    No information available
    Industries
    • Security and Investigations
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Brivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Ease of Use
    9
    Features
    5
    Helpful
    5
    Innovation
    4
    Cons
    Limited Accessibility
    3
    Access Issues
    2
    Expensive
    2
    High Subscription Fees
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Brivo features and usability ratings that predict user satisfaction
    8.8
    Analytics
    Average: 8.7
    9.6
    Security
    Average: 9.1
    9.3
    Ease of Admin
    Average: 9.0
    9.1
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Brivo
    Year Founded
    1999
    HQ Location
    Bethesda, MD
    LinkedIn® Page
    www.linkedin.com
    422 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brivo, Inc., created the cloud-based access control and smart spaces technology category over 20 years ago and remains the global leader serving commercial real estate, multifamily residential and lar

Users
No information available
Industries
  • Security and Investigations
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
Brivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Ease of Use
9
Features
5
Helpful
5
Innovation
4
Cons
Limited Accessibility
3
Access Issues
2
Expensive
2
High Subscription Fees
2
Poor Customer Support
2
Brivo features and usability ratings that predict user satisfaction
8.8
Analytics
Average: 8.7
9.6
Security
Average: 9.1
9.3
Ease of Admin
Average: 9.0
9.1
Workflow
Average: 8.5
Seller Details
Seller
Brivo
Year Founded
1999
HQ Location
Bethesda, MD
LinkedIn® Page
www.linkedin.com
422 employees on LinkedIn®
Read Brivo Reviews
Spot AI
By Spot AI
(69)4.8 out of 5
Optimized for quick response
5th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

    Users
    No information available
    Industries
    • Electrical/Electronic Manufacturing
    • Retail
    Market Segment
    • 61% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Spot AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Camera Quality
    8
    Video Management
    7
    Customer Support
    6
    Easy Access
    6
    Cons
    Camera Issues
    4
    Difficult Setup
    3
    Internet Dependency
    3
    Poor Camera Quality
    3
    Access Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Spot AI features and usability ratings that predict user satisfaction
    9.1
    Analytics
    Average: 8.7
    9.5
    Security
    Average: 9.1
    9.6
    Ease of Admin
    Average: 9.0
    9.1
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Spot AI
    Company Website
    Year Founded
    2018
    HQ Location
    Burlingame, California
    LinkedIn® Page
    www.linkedin.com
    139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spot AI brings Video AI to the physical world, helping organizations see, understand, and improve their workspaces. Built on 1B+ hours of video data and trusted by 1,000+ leading businesses, we del

Users
No information available
Industries
  • Electrical/Electronic Manufacturing
  • Retail
Market Segment
  • 61% Mid-Market
  • 32% Small-Business
Spot AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Camera Quality
8
Video Management
7
Customer Support
6
Easy Access
6
Cons
Camera Issues
4
Difficult Setup
3
Internet Dependency
3
Poor Camera Quality
3
Access Issues
2
Spot AI features and usability ratings that predict user satisfaction
9.1
Analytics
Average: 8.7
9.5
Security
Average: 9.1
9.6
Ease of Admin
Average: 9.0
9.1
Workflow
Average: 8.5
Seller Details
Seller
Spot AI
Company Website
Year Founded
2018
HQ Location
Burlingame, California
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
Coram AI
By Coram AI
(49)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coram is a type of AI-powered video analytics solution designed to enhance security and operational efficiency across various industries, including education, healthcare, warehouses, assisted living f

    Users
    No information available
    Industries
    • Primary/Secondary Education
    Market Segment
    • 55% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CoramAI is a security system that provides firearm detection, trespass alerts, and video surveillance for various settings such as manufacturing spaces, law firms, and educational institutions.
    • Reviewers appreciate the system's ease of use, swift detection and alert features, seamless transition from previous systems, and the responsive and helpful support team.
    • Reviewers experienced high upfront costs, facial recognition inaccuracies, and some initial difficulties with camera installation and system setup.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Coram AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Customer Support
    23
    Features
    23
    Artificial Intelligence
    18
    Setup Ease
    18
    Cons
    Expensive
    9
    Limited Features
    8
    Missing Features
    8
    Complexity
    5
    Poor Customer Support
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Coram AI features and usability ratings that predict user satisfaction
    9.2
    Analytics
    Average: 8.7
    9.6
    Security
    Average: 9.1
    9.7
    Ease of Admin
    Average: 9.0
    8.9
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Coram AI
    Company Website
    Year Founded
    2022
    HQ Location
    Sunnyvale, US
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coram is a type of AI-powered video analytics solution designed to enhance security and operational efficiency across various industries, including education, healthcare, warehouses, assisted living f

Users
No information available
Industries
  • Primary/Secondary Education
Market Segment
  • 55% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CoramAI is a security system that provides firearm detection, trespass alerts, and video surveillance for various settings such as manufacturing spaces, law firms, and educational institutions.
  • Reviewers appreciate the system's ease of use, swift detection and alert features, seamless transition from previous systems, and the responsive and helpful support team.
  • Reviewers experienced high upfront costs, facial recognition inaccuracies, and some initial difficulties with camera installation and system setup.
Coram AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Customer Support
23
Features
23
Artificial Intelligence
18
Setup Ease
18
Cons
Expensive
9
Limited Features
8
Missing Features
8
Complexity
5
Poor Customer Support
5
Coram AI features and usability ratings that predict user satisfaction
9.2
Analytics
Average: 8.7
9.6
Security
Average: 9.1
9.7
Ease of Admin
Average: 9.0
8.9
Workflow
Average: 8.5
Seller Details
Seller
Coram AI
Company Website
Year Founded
2022
HQ Location
Sunnyvale, US
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
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Blue Iris
By Blueirissoftware
(18)4.4 out of 5
10th Easiest To Use in Video Surveillance software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Blue Iris is a video surveillance software solution.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Blue Iris Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Facial Recognition
    1
    Installation Ease
    1
    Cons
    Camera Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Blue Iris features and usability ratings that predict user satisfaction
    7.7
    Analytics
    Average: 8.7
    8.8
    Security
    Average: 9.1
    8.3
    Ease of Admin
    Average: 9.0
    8.1
    Workflow
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Blueirissoftware
    Year Founded
    2009
    HQ Location
    Mumbai, Maharashtra
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Blue Iris is a video surveillance software solution.

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
Blue Iris Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Facial Recognition
1
Installation Ease
1
Cons
Camera Issues
1
Blue Iris features and usability ratings that predict user satisfaction
7.7
Analytics
Average: 8.7
8.8
Security
Average: 9.1
8.3
Ease of Admin
Average: 9.0
8.1
Workflow
Average: 8.5
Seller Details
Seller
Blueirissoftware
Year Founded
2009
HQ Location
Mumbai, Maharashtra
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Read Blue Iris Reviews
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