Best Text Analysis Software - Page 4
Text analysis software, also called text analytics or text mining software, helps users gain insights from both structured and unstructured text data using natural language processing (NLP). Such insights include sentiment analysis, key phrases, language, themes and patterns, and entities, among others. These solutions leverage NLP and machine learning to pull out different insights and provide visual representations of the data for easier interpretation.
Text analysis tools can consume text data from a variety of sources, including emails, phone transcripts, surveys, customer reviews, and other documents. By importing text data from these different sources, businesses are better equipped to understand and analyze customer or employee sentiment, intelligently classify documents, and improve written content. Text analysis software may be used in conjunction with other analytics tools, including big data analytics and business intelligence platforms.
To qualify for the Text Analysis category, a product must:
Best Text Analysis Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
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QDA Miner is an easy-to-use qualitative data analysis software package for coding, annotating, retrieving and analyzing small and large collections of documents and images. QDA Miner qualitative data
- 40% Small-Business
- 40% Mid-Market
890 Twitter followers
- Overview
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- User Satisfaction
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Proxem Studio is a SaaS software suite specially designed for collecting, analysing and visualising textual data.
- 40% Small-Business
- 40% Mid-Market
- Overview
- User Satisfaction
- Seller Details
sayint is an AI-based conversational analytics solution, helps you to uncover valuable insights to improve agent performance, enhance customer satisfaction and drive operational efficiencies.Sayint ca
- 70% Mid-Market
- 20% Small-Business
77 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
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Semeon can help you understand and prioritize large-scale employee, customer and marketplace feedback data from anywhere like social, surveys, reviews and CRM data. Our platform automatically extracts
- 50% Mid-Market
- 30% Enterprise
486 Twitter followers
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- User Satisfaction
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Real time analysis of customer contacts in all customer service channels. Visualize the cost of unnecessary customer contacts, identify ownership of issues, discover trends and understand which custo
- 50% Enterprise
- 50% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
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Beehive AI is using the power of generative AI to help companies transform their business through a deeper understanding of its customers. With Beehive AI, businesses can analyze customer data at scal
- 75% Enterprise
- 13% Mid-Market
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- User Satisfaction
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- 50% Mid-Market
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. Thi
- 75% Small-Business
- 25% Mid-Market
226 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
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InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data t
- Product Manager
- Customer Success Manager
- Computer Software
- Information Technology and Services
- 47% Small-Business
- 39% Mid-Market
1,905 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
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Intellexer Summarizer receives a source document and passes it to the Intellexer Preformator which extracts plain text (along with text formatting information, headers, links, etc.), detects document
- 50% Mid-Market
- 50% Small-Business
995 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Transform customer interactions into opportunities for insight, optimization & growth. Automate time-consuming customer service and conversation review processes without compromising accuracy, usi
- 73% Mid-Market
- 18% Enterprise
231 Twitter followers
- Overview
- User Satisfaction
- Seller Details
MeaningCloud provides software and services for automatic extraction of insights from unstructured information sources.
- 75% Small-Business
- 25% Mid-Market
855 Twitter followers
- Overview
- User Satisfaction
- Seller Details
OpenText™ IDOL Unstructured Data Analytics is an advanced search, knowledge discovery, and analytics platform. It uses AI and machine learning to leverage key insights stored deep within your unstruct
- 50% Mid-Market
- 40% Enterprise
21,879 Twitter followers
- Overview
- User Satisfaction
- Seller Details
QuData's core areas of competency are Conversational AI (speech recognition, dialogue systems, voice assistants); natural language understanding; image analysis (image classification and segmentation,
- 75% Mid-Market
- 25% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
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Analyze text data from the web, comment fields, books and other text sources.
- 50% Enterprise
- 50% Small-Business
62,199 Twitter followers
