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Best Social Media Analytics Software for for Small Business - Page 4

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Social Media Analytics category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Social Media Analytics to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Social Media Analytics category.

In addition to qualifying for inclusion in the Social Media Analytics Software category, to qualify for inclusion in the Small Business Social Media Analytics Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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76 Listings in Small Business Social Media Analytics Available

Entry Level Price:299$ per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and a

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 58% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SentiOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    This product has not yet received any positive sentiments.
    Cons
    Data Analytics Issues
    1
    Inadequate Reporting
    1
    Insufficient Information
    1
    Missing Features
    1
    Poor Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SentiOne features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    10.0
    Scalability
    Average: 8.5
    10.0
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SentiOne
    Year Founded
    2011
    HQ Location
    Gdansk, Pomorskie
    Twitter
    @SentiOne_com
    451 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and a

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 58% Small-Business
  • 25% Mid-Market
SentiOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
This product has not yet received any positive sentiments.
Cons
Data Analytics Issues
1
Inadequate Reporting
1
Insufficient Information
1
Missing Features
1
Poor Management
1
SentiOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
10.0
Scalability
Average: 8.5
10.0
Report Customizability
Average: 8.1
Seller Details
Seller
SentiOne
Year Founded
2011
HQ Location
Gdansk, Pomorskie
Twitter
@SentiOne_com
451 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
(208)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Infegy Atlas is a sophisticated social data analytics solution designed to assist brands, agencies, and researchers in comprehensively understanding consumer behavior and sentiment. By leveraging exte

    Users
    • Senior Strategist
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 46% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Infegy Atlas Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Customer Support
    19
    Helpful
    18
    Insights Discovery
    10
    Search Functionality
    8
    Cons
    Learning Curve
    9
    Insufficient Insights
    8
    Data Inaccuracy
    7
    Missing Features
    7
    Improvement Needed
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infegy Atlas features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    7.3
    Attribution
    Average: 7.8
    8.2
    Scalability
    Average: 8.5
    8.1
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Infegy
    Company Website
    Year Founded
    2006
    HQ Location
    Kansas City, MO
    Twitter
    @Infegy
    3,697 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Infegy Atlas is a sophisticated social data analytics solution designed to assist brands, agencies, and researchers in comprehensively understanding consumer behavior and sentiment. By leveraging exte

Users
  • Senior Strategist
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 46% Mid-Market
  • 35% Small-Business
Infegy Atlas Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Customer Support
19
Helpful
18
Insights Discovery
10
Search Functionality
8
Cons
Learning Curve
9
Insufficient Insights
8
Data Inaccuracy
7
Missing Features
7
Improvement Needed
6
Infegy Atlas features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
7.3
Attribution
Average: 7.8
8.2
Scalability
Average: 8.5
8.1
Report Customizability
Average: 8.1
Seller Details
Seller
Infegy
Company Website
Year Founded
2006
HQ Location
Kansas City, MO
Twitter
@Infegy
3,697 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the

    Users
    • Social Media Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oktopost Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Service
    2
    Ease of Use
    2
    Helpfulness
    2
    Centralized Management
    1
    Content Creation
    1
    Cons
    Contact Management
    1
    Content Management Issues
    1
    Improvement Needed
    1
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oktopost features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    7.4
    Attribution
    Average: 7.8
    8.6
    Scalability
    Average: 8.5
    7.6
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oktopost
    Year Founded
    2013
    HQ Location
    Ramat Gan, Israel
    Twitter
    @Oktopost
    4,158 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the

Users
  • Social Media Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Mid-Market
  • 24% Small-Business
Oktopost Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Service
2
Ease of Use
2
Helpfulness
2
Centralized Management
1
Content Creation
1
Cons
Contact Management
1
Content Management Issues
1
Improvement Needed
1
Missing Features
1
Oktopost features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
7.4
Attribution
Average: 7.8
8.6
Scalability
Average: 8.5
7.6
Report Customizability
Average: 8.1
Seller Details
Seller
Oktopost
Year Founded
2013
HQ Location
Ramat Gan, Israel
Twitter
@Oktopost
4,158 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®
Entry Level Price:$239.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Headquartered in Seattle, Rival IQ is a social media analytics platform that helps you maximize your team’s impact. Using competitive benchmarking, automated insights, and a comprehensive set of socia

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 63% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rival IQ features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.9
    7.2
    Attribution
    Average: 7.8
    8.7
    Scalability
    Average: 8.5
    8.3
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rival IQ
    Year Founded
    2013
    HQ Location
    Seattle, Washington
    Twitter
    @RivalIQ
    5,012 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Headquartered in Seattle, Rival IQ is a social media analytics platform that helps you maximize your team’s impact. Using competitive benchmarking, automated insights, and a comprehensive set of socia

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 63% Small-Business
  • 25% Mid-Market
Rival IQ features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.9
7.2
Attribution
Average: 7.8
8.7
Scalability
Average: 8.5
8.3
Report Customizability
Average: 8.1
Seller Details
Seller
Rival IQ
Year Founded
2013
HQ Location
Seattle, Washington
Twitter
@RivalIQ
5,012 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkwalker is the market-leading consumer intelligence company. We bring in data from 30+ social networks, 150 million websites, and 100 data partners for a truly unified view of consumers. Our platf

    Users
    No information available
    Industries
    • Public Relations and Communications
    • Marketing and Advertising
    Market Segment
    • 39% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkwalker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    1
    Ease of Use
    1
    Easy Creation
    1
    Efficiency
    1
    Filtering Options
    1
    Cons
    Expensive
    1
    Limited Credits
    1
    Limited Social Listening
    1
    Mentions Management
    1
    Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkwalker features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    7.4
    Attribution
    Average: 7.8
    8.6
    Scalability
    Average: 8.5
    8.2
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Luxembourg City, Luxembourg
    Twitter
    @Talkwalker
    18,226 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    277 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkwalker is the market-leading consumer intelligence company. We bring in data from 30+ social networks, 150 million websites, and 100 data partners for a truly unified view of consumers. Our platf

Users
No information available
Industries
  • Public Relations and Communications
  • Marketing and Advertising
Market Segment
  • 39% Small-Business
  • 34% Mid-Market
Talkwalker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
1
Ease of Use
1
Easy Creation
1
Efficiency
1
Filtering Options
1
Cons
Expensive
1
Limited Credits
1
Limited Social Listening
1
Mentions Management
1
Search Functionality
1
Talkwalker features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
7.4
Attribution
Average: 7.8
8.6
Scalability
Average: 8.5
8.2
Report Customizability
Average: 8.1
Seller Details
Year Founded
2009
HQ Location
Luxembourg City, Luxembourg
Twitter
@Talkwalker
18,226 Twitter followers
LinkedIn® Page
www.linkedin.com
277 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organi

    Users
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 35% Enterprise
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Onclusive Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Analytics
    2
    Customer Support
    2
    Customization
    2
    Easy Setup
    2
    Cons
    Difficult Setup
    2
    Improvement Needed
    2
    Insufficient Insights
    2
    Mentions Management
    2
    Credit Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Onclusive Social features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    7.8
    Attribution
    Average: 7.8
    8.5
    Scalability
    Average: 8.5
    8.5
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1998
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    170 employees on LinkedIn®
    Phone
    800-510-3790
Product Description
How are these determined?Information
This description is provided by the seller.

Onclusive Social is a cutting-edge social media intelligence platform that empowers marketing, PR, and communications teams to turn social media data into strategic insights. Our platform helps organi

Users
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 35% Enterprise
  • 33% Small-Business
Onclusive Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Analytics
2
Customer Support
2
Customization
2
Easy Setup
2
Cons
Difficult Setup
2
Improvement Needed
2
Insufficient Insights
2
Mentions Management
2
Credit Limitations
1
Onclusive Social features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
7.8
Attribution
Average: 7.8
8.5
Scalability
Average: 8.5
8.5
Report Customizability
Average: 8.1
Seller Details
Year Founded
1998
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
Phone
800-510-3790
(103)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 49% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sprinklr Insights Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    25
    Helpful
    22
    Analytics
    18
    Ease of Use
    17
    Trend Analysis
    17
    Cons
    Learning Curve
    14
    Improvement Needed
    8
    Data Inaccuracy
    7
    Not Intuitive
    7
    Data Limitations
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sprinklr Insights features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.9
    7.1
    Attribution
    Average: 7.8
    8.5
    Scalability
    Average: 8.5
    8.2
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sprinklr
    Company Website
    Year Founded
    2009
    HQ Location
    New York
    Twitter
    @Sprinklr
    38,899 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,628 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sprinklr Insights is an AI-powered consumer and brand intelligence platform for Enterprises that need to listen to and understand their customers, market and competitors to manage their reputation, dr

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 49% Enterprise
  • 25% Mid-Market
Sprinklr Insights Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
25
Helpful
22
Analytics
18
Ease of Use
17
Trend Analysis
17
Cons
Learning Curve
14
Improvement Needed
8
Data Inaccuracy
7
Not Intuitive
7
Data Limitations
6
Sprinklr Insights features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.9
7.1
Attribution
Average: 7.8
8.5
Scalability
Average: 8.5
8.2
Report Customizability
Average: 8.1
Seller Details
Seller
Sprinklr
Company Website
Year Founded
2009
HQ Location
New York
Twitter
@Sprinklr
38,899 Twitter followers
LinkedIn® Page
www.linkedin.com
4,628 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a b

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 43% Enterprise
    • 27% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Synthesio features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Attribution
    Average: 7.8
    9.0
    Scalability
    Average: 8.5
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    New York, NY
    Twitter
    @Synthesio
    8,609 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ipsos Synthesio is a pioneer in social listening and global leader in AI-enabled consumer intelligence. We help brands turn consumer-generated data into strategic, actionable insights by combining a b

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 43% Enterprise
  • 27% Small-Business
Synthesio features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.8
Attribution
Average: 7.8
9.0
Scalability
Average: 8.5
8.4
Report Customizability
Average: 8.1
Seller Details
Year Founded
2006
HQ Location
New York, NY
Twitter
@Synthesio
8,609 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stay ahead of the competition, build a strong brand reputation, and engage with your audience more effectively. Conduct comprehensive competitors' analytics, improve your texts and posts, and simplify

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 54% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BrandVox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Social Listening
    11
    Ease of Use
    7
    Analytics
    4
    Helpful
    4
    Multi-platform
    4
    Cons
    Missing Features
    7
    Dashboard Usability
    2
    Learning Curve
    2
    Post Scheduling
    2
    Limited Audience Reach
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BrandVox features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    Attribution
    Average: 7.8
    9.9
    Scalability
    Average: 8.5
    9.3
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BrandVox
    Year Founded
    2022
    HQ Location
    Kyiv
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stay ahead of the competition, build a strong brand reputation, and engage with your audience more effectively. Conduct comprehensive competitors' analytics, improve your texts and posts, and simplify

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 54% Small-Business
  • 46% Mid-Market
BrandVox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Social Listening
11
Ease of Use
7
Analytics
4
Helpful
4
Multi-platform
4
Cons
Missing Features
7
Dashboard Usability
2
Learning Curve
2
Post Scheduling
2
Limited Audience Reach
1
BrandVox features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.6
Attribution
Average: 7.8
9.9
Scalability
Average: 8.5
9.3
Report Customizability
Average: 8.1
Seller Details
Seller
BrandVox
Year Founded
2022
HQ Location
Kyiv
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
(323)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

    Users
    • Marketing Manager
    • Director of Marketing
    Industries
    • Real Estate
    • Restaurants
    Market Segment
    • 41% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chatmeter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Helpful
    18
    Customer Support
    17
    Review Management
    17
    Centralized Reviews
    11
    Cons
    Improvement Needed
    4
    Missing Features
    4
    Complex Usage
    3
    Dashboard Issues
    3
    Dashboard Usability
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chatmeter features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Attribution
    Average: 7.8
    8.7
    Scalability
    Average: 8.5
    8.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chatmeter
    Company Website
    Year Founded
    2009
    HQ Location
    San Diego, CA
    Twitter
    @chatmeter
    1,127 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time i

Users
  • Marketing Manager
  • Director of Marketing
Industries
  • Real Estate
  • Restaurants
Market Segment
  • 41% Mid-Market
  • 33% Enterprise
Chatmeter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Helpful
18
Customer Support
17
Review Management
17
Centralized Reviews
11
Cons
Improvement Needed
4
Missing Features
4
Complex Usage
3
Dashboard Issues
3
Dashboard Usability
3
Chatmeter features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.5
Attribution
Average: 7.8
8.7
Scalability
Average: 8.5
8.4
Report Customizability
Average: 8.1
Seller Details
Seller
Chatmeter
Company Website
Year Founded
2009
HQ Location
San Diego, CA
Twitter
@chatmeter
1,127 Twitter followers
LinkedIn® Page
www.linkedin.com
136 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Followerwonk is a Twitter Analytics tool that finds, analyzes, and optimizes for Social Growth

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 50% Small-Business
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Followerwonk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    7.4
    Attribution
    Average: 7.8
    7.4
    Scalability
    Average: 8.5
    7.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Udaipur, IN
    Twitter
    @followerwonk
    113,180 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Followerwonk is a Twitter Analytics tool that finds, analyzes, and optimizes for Social Growth

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 50% Small-Business
  • 27% Enterprise
Followerwonk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
7.4
Attribution
Average: 7.8
7.4
Scalability
Average: 8.5
7.4
Report Customizability
Average: 8.1
Seller Details
Year Founded
2016
HQ Location
Udaipur, IN
Twitter
@followerwonk
113,180 Twitter followers
LinkedIn® Page
www.linkedin.com
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 37% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
    • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
    • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Review Management
    59
    Helpful
    52
    Reviews
    43
    Customer Support
    42
    Cons
    Poor Customer Support
    38
    Expensive
    27
    Not User-Friendly
    27
    Poor Response System
    26
    Inadequate Support
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bazaarvoice features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.1
    Attribution
    Average: 7.8
    8.0
    Scalability
    Average: 8.5
    7.4
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,776 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 37% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform that collects and syndicates product reviews to retailers, providing a comprehensive network for review management.
  • Users like the ease of implementation, the ability to syndicate reviews to various retailers, and the responsive customer support team that assists with most issues within a few days.
  • Reviewers mentioned that the user interface can be clunky and difficult to navigate, the process to launch campaigns is lengthy, and there are occasional issues with review syndication and quality of reviews.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Review Management
59
Helpful
52
Reviews
43
Customer Support
42
Cons
Poor Customer Support
38
Expensive
27
Not User-Friendly
27
Poor Response System
26
Inadequate Support
25
Bazaarvoice features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.9
8.1
Attribution
Average: 7.8
8.0
Scalability
Average: 8.5
7.4
Report Customizability
Average: 8.1
Seller Details
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,726 Twitter followers
LinkedIn® Page
www.linkedin.com
1,776 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Keyhole helps marketers measure, improve and report on the impact they're making on social media. Keyhole’s social listening, influencer tracking and social media analytics products help marketers i

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Entertainment
    Market Segment
    • 59% Small-Business
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Keyhole Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    2
    Detailed Information
    2
    Ease of Use
    2
    Metrics Tracking
    2
    Campaign Management
    1
    Cons
    Complexity
    1
    Data Inaccuracy
    1
    Expensive
    1
    Inaccuracy
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Keyhole features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Attribution
    Average: 7.8
    8.1
    Scalability
    Average: 8.5
    7.9
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Keyhole
    HQ Location
    Toronto, Canada
    Twitter
    @keyholeco
    5,382 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Keyhole helps marketers measure, improve and report on the impact they're making on social media. Keyhole’s social listening, influencer tracking and social media analytics products help marketers i

Users
No information available
Industries
  • Marketing and Advertising
  • Entertainment
Market Segment
  • 59% Small-Business
  • 20% Enterprise
Keyhole Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
2
Detailed Information
2
Ease of Use
2
Metrics Tracking
2
Campaign Management
1
Cons
Complexity
1
Data Inaccuracy
1
Expensive
1
Inaccuracy
1
Learning Curve
1
Keyhole features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.3
Attribution
Average: 7.8
8.1
Scalability
Average: 8.5
7.9
Report Customizability
Average: 8.1
Seller Details
Seller
Keyhole
HQ Location
Toronto, Canada
Twitter
@keyholeco
5,382 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Entry Level Price:$49 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fanbooster is part of the Traject suite of digital marketing tools built for agencies, enterprises, and in-house marketers. Featuring advanced scheduling, social monitoring, sophisticated analytics,

    Users
    • Marketing Manager
    • Social Media Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 75% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fanbooster Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Integrations
    1
    Time-saving
    1
    Cons
    Improvement Needed
    1
    Lack of Features
    1
    Missing Features
    1
    Poor Design Quality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fanbooster features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    Attribution
    Average: 7.8
    9.2
    Scalability
    Average: 8.5
    8.7
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Traject
    Year Founded
    2020
    HQ Location
    Bellevue, Washington
    Twitter
    @traject
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fanbooster is part of the Traject suite of digital marketing tools built for agencies, enterprises, and in-house marketers. Featuring advanced scheduling, social monitoring, sophisticated analytics,

Users
  • Marketing Manager
  • Social Media Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 75% Small-Business
  • 18% Mid-Market
Fanbooster Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Integrations
1
Time-saving
1
Cons
Improvement Needed
1
Lack of Features
1
Missing Features
1
Poor Design Quality
1
Fanbooster features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.6
Attribution
Average: 7.8
9.2
Scalability
Average: 8.5
8.7
Report Customizability
Average: 8.1
Seller Details
Seller
Traject
Year Founded
2020
HQ Location
Bellevue, Washington
Twitter
@traject
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get stats about your X performance in real-time or back in history. Tweet Binder offers a suit of products for X marketers, creators and developers: 💎 X advanced search, analytics and tracking 💎 Twee

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TweetBinder by Audiense Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Helpful
    2
    Analytics
    1
    Customer Support
    1
    Intuitive
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TweetBinder by Audiense features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Attribution
    Average: 7.8
    8.8
    Scalability
    Average: 8.5
    9.3
    Report Customizability
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Audiense
    Year Founded
    2011
    HQ Location
    London, England
    Twitter
    @AudienseCO
    176,947 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get stats about your X performance in real-time or back in history. Tweet Binder offers a suit of products for X marketers, creators and developers: 💎 X advanced search, analytics and tracking 💎 Twee

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 23% Mid-Market
TweetBinder by Audiense Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Helpful
2
Analytics
1
Customer Support
1
Intuitive
1
Cons
This product has not yet received any negative sentiments.
TweetBinder by Audiense features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.8
Attribution
Average: 7.8
8.8
Scalability
Average: 8.5
9.3
Report Customizability
Average: 8.1
Seller Details
Seller
Audiense
Year Founded
2011
HQ Location
London, England
Twitter
@AudienseCO
176,947 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®