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Best Server Backup Software for for Small Business

TL
Researched and written by Tian Lin

Products classified in the overall Server Backup category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Server Backup to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Server Backup category.

In addition to qualifying for inclusion in the Server Backup Software category, to qualify for inclusion in the Small Business Server Backup Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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45 Listings in Small Business Server Backup Available

(1,097)4.7 out of 5
9th Easiest To Use in Server Backup software
View top Consulting Services for Acronis Cyber Protect Cloud
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 71% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Acronis Cyber Protect Cloud is a comprehensive solution that integrates cybersecurity, data protection, and disaster recovery into a single platform, offering features such as email security, backup service, and endpoint protection.
    • Users frequently mention the product's ease of use, its user-friendly interface, its seamless integration capabilities, and its robust security features, including anti-malware and anti-ransomware protection, as well as its ability to provide end-to-end services.
    • Users reported issues with the product's user interface, finding it complex and overwhelming, especially for those who aren't tech-savvy, and they also mentioned problems with the agent going offline, requiring manual intervention, and some found the pricing to be on the higher side.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acronis Cyber Protect Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    266
    Backup Solutions
    202
    Security
    141
    Backup Ease
    140
    Protection
    139
    Cons
    Poor Customer Support
    55
    Expensive
    54
    Slow Performance
    53
    Poor Support Services
    46
    Backup Issues
    45
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Security Standards
    Average: 8.6
    9.1
    Disaster Recovery
    Average: 8.6
    9.0
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acronis
    Company Website
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    96,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,982 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease f

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 71% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Acronis Cyber Protect Cloud is a comprehensive solution that integrates cybersecurity, data protection, and disaster recovery into a single platform, offering features such as email security, backup service, and endpoint protection.
  • Users frequently mention the product's ease of use, its user-friendly interface, its seamless integration capabilities, and its robust security features, including anti-malware and anti-ransomware protection, as well as its ability to provide end-to-end services.
  • Users reported issues with the product's user interface, finding it complex and overwhelming, especially for those who aren't tech-savvy, and they also mentioned problems with the agent going offline, requiring manual intervention, and some found the pricing to be on the higher side.
Acronis Cyber Protect Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
266
Backup Solutions
202
Security
141
Backup Ease
140
Protection
139
Cons
Poor Customer Support
55
Expensive
54
Slow Performance
53
Poor Support Services
46
Backup Issues
45
Acronis Cyber Protect Cloud features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.2
Security Standards
Average: 8.6
9.1
Disaster Recovery
Average: 8.6
9.0
Activity Monitoring
Average: 8.5
Seller Details
Seller
Acronis
Company Website
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
96,175 Twitter followers
LinkedIn® Page
www.linkedin.com
1,982 employees on LinkedIn®
(401)4.5 out of 5
Optimized for quick response
5th Easiest To Use in Server Backup software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 76% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Cove Data Protection by N-Able is a cloud-based backup solution that provides data protection and recovery services for businesses.
    • Users frequently mention the ease of use, quick deployment, and reliable data recovery as standout features of Cove Data Protection.
    • Reviewers mentioned issues with browser compatibility, slow response times for technical support, and limitations in database and application support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cove Data Protection Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    131
    Backup Solutions
    77
    Backup Frequency
    64
    Reliability
    64
    Easy Setup
    58
    Cons
    Backup Issues
    42
    Backup Failures
    29
    Restore Issues
    25
    Slow Restoration
    21
    Lack of Backup
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cove Data Protection features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Security Standards
    Average: 8.6
    8.8
    Disaster Recovery
    Average: 8.6
    8.9
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,313 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 76% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Cove Data Protection by N-Able is a cloud-based backup solution that provides data protection and recovery services for businesses.
  • Users frequently mention the ease of use, quick deployment, and reliable data recovery as standout features of Cove Data Protection.
  • Reviewers mentioned issues with browser compatibility, slow response times for technical support, and limitations in database and application support.
Cove Data Protection Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
131
Backup Solutions
77
Backup Frequency
64
Reliability
64
Easy Setup
58
Cons
Backup Issues
42
Backup Failures
29
Restore Issues
25
Slow Restoration
21
Lack of Backup
19
Cove Data Protection features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.8
Security Standards
Average: 8.6
8.8
Disaster Recovery
Average: 8.6
8.9
Activity Monitoring
Average: 8.5
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,313 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
Ownership
NYSE: NABL

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(1,865)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Server Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a platform that provides endpoint management, automation capabilities, and integration with third-party tools for streamlined patch management, scripting, and remote management.
    • Reviewers frequently mention the platform's clean and intuitive interface, excellent automation capabilities, seamless integration with third-party tools, and responsive support team.
    • Users experienced limitations with the reporting features, advanced monitoring capabilities, and found the pricing structure to be steep for smaller businesses.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,130
    Features
    730
    Automation
    639
    Remote Access
    571
    Customer Support
    570
    Cons
    Missing Features
    555
    Feature Issues
    279
    Improvement Needed
    278
    Limited Features
    247
    Needs Improvement
    247
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Security Standards
    Average: 8.6
    8.2
    Disaster Recovery
    Average: 8.6
    9.1
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,193 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a platform that provides endpoint management, automation capabilities, and integration with third-party tools for streamlined patch management, scripting, and remote management.
  • Reviewers frequently mention the platform's clean and intuitive interface, excellent automation capabilities, seamless integration with third-party tools, and responsive support team.
  • Users experienced limitations with the reporting features, advanced monitoring capabilities, and found the pricing structure to be steep for smaller businesses.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,130
Features
730
Automation
639
Remote Access
571
Customer Support
570
Cons
Missing Features
555
Feature Issues
279
Improvement Needed
278
Limited Features
247
Needs Improvement
247
NinjaOne features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.7
8.8
Security Standards
Average: 8.6
8.2
Disaster Recovery
Average: 8.6
9.1
Activity Monitoring
Average: 8.5
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,193 Twitter followers
LinkedIn® Page
www.linkedin.com
1,319 employees on LinkedIn®
(226)4.6 out of 5
3rd Easiest To Use in Server Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 68% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto BCDR is a backup and disaster recovery solution that ensures minimal downtime and quick recovery.
    • Reviewers like the user-friendly interface, the ease of navigation, the numerous features, and the reliable and helpful customer support.
    • Users reported occasional hardware issues, compatibility problems with Linux operating systems, and slow response times from customer support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datto BCDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    83
    Reliability
    64
    Customer Support
    59
    Recovery Ease
    47
    Easy Setup
    39
    Cons
    Expensive
    29
    Poor Customer Support
    24
    Storage Issues
    15
    Restore Issues
    13
    Backup Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datto BCDR features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Security Standards
    Average: 8.6
    9.6
    Disaster Recovery
    Average: 8.6
    9.0
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,638 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 68% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto BCDR is a backup and disaster recovery solution that ensures minimal downtime and quick recovery.
  • Reviewers like the user-friendly interface, the ease of navigation, the numerous features, and the reliable and helpful customer support.
  • Users reported occasional hardware issues, compatibility problems with Linux operating systems, and slow response times from customer support.
Datto BCDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
83
Reliability
64
Customer Support
59
Recovery Ease
47
Easy Setup
39
Cons
Expensive
29
Poor Customer Support
24
Storage Issues
15
Restore Issues
13
Backup Issues
12
Datto BCDR features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.1
Security Standards
Average: 8.6
9.6
Disaster Recovery
Average: 8.6
9.0
Activity Monitoring
Average: 8.5
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,638 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Synology Active Backup Suite is software that allows users to consolidate backup tasks for physical servers, file shares, virtual machines, and SaaS applications. It also allows users to replicate an

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 81% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Synology Data Protection Solutions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Setup Ease
    10
    Easy Setup
    9
    Storage Capacity
    9
    User Interface
    9
    Cons
    Backup Issues
    9
    Backup Failures
    5
    Difficult Learning
    4
    Data Deletion Issues
    3
    Restore Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Synology Data Protection Solutions features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Security Standards
    Average: 8.6
    9.0
    Disaster Recovery
    Average: 8.6
    8.8
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Synology
    Year Founded
    2000
    HQ Location
    Taiwan
    Twitter
    @Synology
    68,862 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    967 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Synology Active Backup Suite is software that allows users to consolidate backup tasks for physical servers, file shares, virtual machines, and SaaS applications. It also allows users to replicate an

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 81% Small-Business
  • 19% Mid-Market
Synology Data Protection Solutions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Setup Ease
10
Easy Setup
9
Storage Capacity
9
User Interface
9
Cons
Backup Issues
9
Backup Failures
5
Difficult Learning
4
Data Deletion Issues
3
Restore Issues
3
Synology Data Protection Solutions features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
9.3
Security Standards
Average: 8.6
9.0
Disaster Recovery
Average: 8.6
8.8
Activity Monitoring
Average: 8.5
Seller Details
Seller
Synology
Year Founded
2000
HQ Location
Taiwan
Twitter
@Synology
68,862 Twitter followers
LinkedIn® Page
www.linkedin.com
967 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure Backup is the Azure-based service you can use to back up (or protect) and restore your data in the Microsoft cloud. Azure Backup allows you to back up the data for on-premises servers, virtual m

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Azure Backup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Security
    2
    Customer Support
    1
    Easy Implementation
    1
    Easy Setup
    1
    Cons
    Backup Issues
    1
    Difficult Configuration
    1
    Expensive
    1
    Learning Difficulty
    1
    Software Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Backup features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.8
    Security Standards
    Average: 8.6
    9.0
    Disaster Recovery
    Average: 8.6
    8.9
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,060,258 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure Backup is the Azure-based service you can use to back up (or protect) and restore your data in the Microsoft cloud. Azure Backup allows you to back up the data for on-premises servers, virtual m

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 29% Enterprise
Azure Backup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Security
2
Customer Support
1
Easy Implementation
1
Easy Setup
1
Cons
Backup Issues
1
Difficult Configuration
1
Expensive
1
Learning Difficulty
1
Software Integration
1
Azure Backup features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.8
Security Standards
Average: 8.6
9.0
Disaster Recovery
Average: 8.6
8.9
Activity Monitoring
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,060,258 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
(658)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Server Backup software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    #1 Global Leader in Data Resilience How we keep businesses worldwide up and running: From secure backups to intelligent data insights, Veeam Data Platform is built to handle the complexities of

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Government Administration
    Market Segment
    • 60% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Veeam Data Platform is a comprehensive data protection solution that offers backup, recovery, and ransomware protection for cloud, virtual, physical, and hybrid environments.
    • Reviewers appreciate the platform's versatility, robustness, and ease of use, highlighting its reliable data backup and recovery solutions, rapid disaster recovery, and excellent customer support.
    • Users mentioned issues with the platform's complex pricing structure, occasional difficulties with updates, and a need for more comprehensive documentation and detailed guides.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Veeam Data Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Solutions
    57
    Ease of Use
    55
    Reliability
    39
    Backup Frequency
    37
    Features
    37
    Cons
    Expensive
    19
    Backup Issues
    16
    Licensing Issues
    12
    Complex Setup
    11
    Difficult Learning
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Veeam Data Platform features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Security Standards
    Average: 8.6
    9.3
    Disaster Recovery
    Average: 8.6
    8.9
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Veeam
    Company Website
    Year Founded
    2006
    HQ Location
    Columbus, OH
    Twitter
    @veeam
    52,282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,902 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

#1 Global Leader in Data Resilience How we keep businesses worldwide up and running: From secure backups to intelligent data insights, Veeam Data Platform is built to handle the complexities of

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Government Administration
Market Segment
  • 60% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Veeam Data Platform is a comprehensive data protection solution that offers backup, recovery, and ransomware protection for cloud, virtual, physical, and hybrid environments.
  • Reviewers appreciate the platform's versatility, robustness, and ease of use, highlighting its reliable data backup and recovery solutions, rapid disaster recovery, and excellent customer support.
  • Users mentioned issues with the platform's complex pricing structure, occasional difficulties with updates, and a need for more comprehensive documentation and detailed guides.
Veeam Data Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Solutions
57
Ease of Use
55
Reliability
39
Backup Frequency
37
Features
37
Cons
Expensive
19
Backup Issues
16
Licensing Issues
12
Complex Setup
11
Difficult Learning
11
Veeam Data Platform features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.0
Security Standards
Average: 8.6
9.3
Disaster Recovery
Average: 8.6
8.9
Activity Monitoring
Average: 8.5
Seller Details
Seller
Veeam
Company Website
Year Founded
2006
HQ Location
Columbus, OH
Twitter
@veeam
52,282 Twitter followers
LinkedIn® Page
www.linkedin.com
5,902 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object

    Users
    • Owner
    • Director
    Industries
    • Photography
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IDrive is a backup solution that allows users to automatically and securely backup data across multiple devices and platforms.
    • Users frequently mention the ease of setup, user-friendly interface, and the ability to backup multiple devices as key benefits of IDrive.
    • Reviewers noted that the initial backup speed can be slow, the user interface could use a modern design update, and the software does not function as a fully cloud-based storage solution.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    277
    Storage Capacity
    248
    Backup Frequency
    228
    Affordable
    208
    Setup Ease
    195
    Cons
    Backup Issues
    158
    Backup Failures
    88
    Slow Backup
    72
    Storage Issues
    72
    Poor Interface Design
    67
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Security Standards
    Average: 8.6
    9.3
    Disaster Recovery
    Average: 8.6
    8.6
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IDrive
    Year Founded
    2007
    HQ Location
    Calabasas, CA
    Twitter
    @IDriveBackup
    18,304 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object

Users
  • Owner
  • Director
Industries
  • Photography
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IDrive is a backup solution that allows users to automatically and securely backup data across multiple devices and platforms.
  • Users frequently mention the ease of setup, user-friendly interface, and the ability to backup multiple devices as key benefits of IDrive.
  • Reviewers noted that the initial backup speed can be slow, the user interface could use a modern design update, and the software does not function as a fully cloud-based storage solution.
IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
277
Storage Capacity
248
Backup Frequency
228
Affordable
208
Setup Ease
195
Cons
Backup Issues
158
Backup Failures
88
Slow Backup
72
Storage Issues
72
Poor Interface Design
67
IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.1
Security Standards
Average: 8.6
9.3
Disaster Recovery
Average: 8.6
8.6
Activity Monitoring
Average: 8.5
Seller Details
Seller
IDrive
Year Founded
2007
HQ Location
Calabasas, CA
Twitter
@IDriveBackup
18,304 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®
(159)4.6 out of 5
8th Easiest To Use in Server Backup software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup envir

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backup Radar is a product that consolidates data backups into one platform for efficient monitoring and management.
    • Users like the user-friendly interface, efficient backup checking, seamless integration with other systems, and the ability to quickly identify backup issues.
    • Reviewers mentioned issues with email delivery, complex initial implementation, vague pricing, and a need for better documentation and more features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ScalePad Backup Radar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    66
    Customer Support
    49
    Integrations
    44
    Reporting
    39
    Alerting
    35
    Cons
    Backup Issues
    28
    Complex Setup
    14
    Software Integration
    11
    Missing Features
    9
    Difficult Configuration
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ScalePad Backup Radar features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.4
    Security Standards
    Average: 8.6
    8.4
    Disaster Recovery
    Average: 8.6
    9.1
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ScalePad
    Company Website
    Year Founded
    2015
    HQ Location
    Vancouver, BC
    Twitter
    @GoScalePad
    1,025 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    247 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ScalePad Backup Radar is an automated backup monitoring platform that Managed Service Providers can rely on. It eliminates errors and the risk of data loss by highlighting the gaps in any backup envir

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backup Radar is a product that consolidates data backups into one platform for efficient monitoring and management.
  • Users like the user-friendly interface, efficient backup checking, seamless integration with other systems, and the ability to quickly identify backup issues.
  • Reviewers mentioned issues with email delivery, complex initial implementation, vague pricing, and a need for better documentation and more features.
ScalePad Backup Radar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
66
Customer Support
49
Integrations
44
Reporting
39
Alerting
35
Cons
Backup Issues
28
Complex Setup
14
Software Integration
11
Missing Features
9
Difficult Configuration
8
ScalePad Backup Radar features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.4
Security Standards
Average: 8.6
8.4
Disaster Recovery
Average: 8.6
9.1
Activity Monitoring
Average: 8.5
Seller Details
Seller
ScalePad
Company Website
Year Founded
2015
HQ Location
Vancouver, BC
Twitter
@GoScalePad
1,025 Twitter followers
LinkedIn® Page
www.linkedin.com
247 employees on LinkedIn®
(130)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Axcient x360Recover is the most reliable, flexible and cost-effective business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. With x360Recover you can comprehensiv

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 77% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Axcient x360Recover Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    14
    Ease of Use
    14
    Reliability
    11
    Data Recovery
    8
    Recovery Ease
    7
    Cons
    Poor User Interface
    7
    Navigation Issues
    4
    Storage Issues
    4
    Billing Issues
    3
    Confusing Implementation
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Axcient x360Recover features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Security Standards
    Average: 8.6
    9.4
    Disaster Recovery
    Average: 8.6
    8.7
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    15,075 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Axcient x360Recover is the most reliable, flexible and cost-effective business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. With x360Recover you can comprehensiv

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 77% Small-Business
  • 25% Mid-Market
Axcient x360Recover Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Ease of Use
14
Reliability
11
Data Recovery
8
Recovery Ease
7
Cons
Poor User Interface
7
Navigation Issues
4
Storage Issues
4
Billing Issues
3
Confusing Implementation
3
Axcient x360Recover features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.0
Security Standards
Average: 8.6
9.4
Disaster Recovery
Average: 8.6
8.7
Activity Monitoring
Average: 8.5
Seller Details
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
15,075 Twitter followers
LinkedIn® Page
www.linkedin.com
3,049 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hornetsecurity‘s VM Backup is a powerful, reliable and easy-to-use backup and replication solution for Microsoft Hyper-V and VMware virtual machines (VMs) and physical Windows servers, to protect agai

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 69% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hornetsecurity VM Backup features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Security Standards
    Average: 8.6
    9.3
    Disaster Recovery
    Average: 8.6
    9.2
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Hannover, DE
    Twitter
    @Hornetsecurity
    1,105 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    398 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hornetsecurity‘s VM Backup is a powerful, reliable and easy-to-use backup and replication solution for Microsoft Hyper-V and VMware virtual machines (VMs) and physical Windows servers, to protect agai

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 69% Small-Business
  • 30% Mid-Market
Hornetsecurity VM Backup features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
9.1
Security Standards
Average: 8.6
9.3
Disaster Recovery
Average: 8.6
9.2
Activity Monitoring
Average: 8.5
Seller Details
Year Founded
2007
HQ Location
Hannover, DE
Twitter
@Hornetsecurity
1,105 Twitter followers
LinkedIn® Page
www.linkedin.com
398 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

    Users
    • Support Analyst
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acronis Cyber Protect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Solutions
    21
    Ease of Use
    17
    Security
    17
    Features
    15
    Cybersecurity
    13
    Cons
    Expensive
    6
    Backup Issues
    5
    Limited Features
    5
    Backup Failures
    4
    Missing Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Acronis Cyber Protect features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Security Standards
    Average: 8.6
    9.0
    Disaster Recovery
    Average: 8.6
    9.0
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Acronis
    Year Founded
    2003
    HQ Location
    Schaffhausen
    Twitter
    @acronis
    96,175 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,982 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acronis Cyber Protect delivers robust protection against cyberthreats, unparalleled backup and recovery capabilities and simplified management and visibility through a single pane of glass, for the en

Users
  • Support Analyst
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Small-Business
  • 39% Mid-Market
Acronis Cyber Protect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Solutions
21
Ease of Use
17
Security
17
Features
15
Cybersecurity
13
Cons
Expensive
6
Backup Issues
5
Limited Features
5
Backup Failures
4
Missing Features
4
Acronis Cyber Protect features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
9.2
Security Standards
Average: 8.6
9.0
Disaster Recovery
Average: 8.6
9.0
Activity Monitoring
Average: 8.5
Seller Details
Seller
Acronis
Year Founded
2003
HQ Location
Schaffhausen
Twitter
@acronis
96,175 Twitter followers
LinkedIn® Page
www.linkedin.com
1,982 employees on LinkedIn®
Entry Level Price:Starting at $2.45
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 62% Small-Business
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NAKIVO Backup & Replication is a software that supports installation on various devices and is used for daily onsite and offsite backups.
    • Users like the software's user-friendly interface, robust features including agentless backups, instant recovery, ransomware protection, and its seamless integration with virtual, physical, and cloud environments.
    • Users reported that the NAKIVO director software is resource-intensive to run on older systems, the initial setup can be complex for new users, and it could benefit from more comprehensive reporting and analytics features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NAKIVO Backup & Replication Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    61
    Backup Solutions
    53
    Customer Support
    43
    Features
    38
    Affordable
    33
    Cons
    Backup Issues
    14
    Backup Problems
    11
    Limited Features
    10
    Storage Limitations
    10
    Lack of Backup
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Security Standards
    Average: 8.6
    9.5
    Disaster Recovery
    Average: 8.6
    9.3
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Sparks, Nevada, USA
    Twitter
    @Nakivo
    1,362 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    178 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 62% Small-Business
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NAKIVO Backup & Replication is a software that supports installation on various devices and is used for daily onsite and offsite backups.
  • Users like the software's user-friendly interface, robust features including agentless backups, instant recovery, ransomware protection, and its seamless integration with virtual, physical, and cloud environments.
  • Users reported that the NAKIVO director software is resource-intensive to run on older systems, the initial setup can be complex for new users, and it could benefit from more comprehensive reporting and analytics features.
NAKIVO Backup & Replication Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
61
Backup Solutions
53
Customer Support
43
Features
38
Affordable
33
Cons
Backup Issues
14
Backup Problems
11
Limited Features
10
Storage Limitations
10
Lack of Backup
9
NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.1
Security Standards
Average: 8.6
9.5
Disaster Recovery
Average: 8.6
9.3
Activity Monitoring
Average: 8.5
Seller Details
Year Founded
2012
HQ Location
Sparks, Nevada, USA
Twitter
@Nakivo
1,362 Twitter followers
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®
(511)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Server Backup software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MSP360 is a cloud storage solution that provides unattended automated backups and the ability to manage multiple endpoints backup from a single console.
    • Reviewers frequently mention the ease of installation and configuration, the detailed explanations provided, the flexibility of the system, and the responsive and knowledgeable support team.
    • Reviewers mentioned the lack of auto-update capabilities for client software, occasional English mistakes in the user interface, complex pricing structure, and the need for a more user-friendly interface for beginners.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MSP360 Backup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Backup Solutions
    24
    Customer Support
    17
    Affordable
    15
    Features
    14
    Cons
    Poor Customer Support
    9
    Backup Issues
    8
    Lack of Backup
    7
    Restore Issues
    7
    Slow Restoration
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MSP360 Backup features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Security Standards
    Average: 8.6
    8.9
    Disaster Recovery
    Average: 8.6
    8.9
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MSP360
    Company Website
    Year Founded
    2011
    HQ Location
    Pittsburgh, PA
    Twitter
    @msp360
    2,806 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    132 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MSP360 is a cloud storage solution that provides unattended automated backups and the ability to manage multiple endpoints backup from a single console.
  • Reviewers frequently mention the ease of installation and configuration, the detailed explanations provided, the flexibility of the system, and the responsive and knowledgeable support team.
  • Reviewers mentioned the lack of auto-update capabilities for client software, occasional English mistakes in the user interface, complex pricing structure, and the need for a more user-friendly interface for beginners.
MSP360 Backup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Backup Solutions
24
Customer Support
17
Affordable
15
Features
14
Cons
Poor Customer Support
9
Backup Issues
8
Lack of Backup
7
Restore Issues
7
Slow Restoration
6
MSP360 Backup features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.7
9.1
Security Standards
Average: 8.6
8.9
Disaster Recovery
Average: 8.6
8.9
Activity Monitoring
Average: 8.5
Seller Details
Seller
MSP360
Company Website
Year Founded
2011
HQ Location
Pittsburgh, PA
Twitter
@msp360
2,806 Twitter followers
LinkedIn® Page
www.linkedin.com
132 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vinchin is a professional provider of data protection solutions for enterprises. It provides a series of data backup, instant recovery, and offsite DR solutions for private cloud, public cloud and hyb

    Users
    • IT Manager
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 56% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Vinchin is a backup application with a user-friendly interface, offering data protection and cross-platform recovery features.
    • Reviewers appreciate the simplicity of use, the clean and intuitive interface, the quick and flexible recovery options, and the robust support team that responds quickly to help requests.
    • Reviewers experienced some issues with the reporting feature, the complexity of implementation and integration, the lack of ability to convert physical to virtual, and the need for more advanced reporting and monitoring tools.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vinchin Backup & Recovery Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Backup Solutions
    18
    User Interface
    15
    Product Quality
    14
    Backup Frequency
    13
    Cons
    Limited Options
    5
    Missing Features
    5
    Poor Interface Design
    4
    Complex Interface
    3
    Improvement Needed
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vinchin Backup & Recovery features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Security Standards
    Average: 8.6
    9.3
    Disaster Recovery
    Average: 8.6
    9.3
    Activity Monitoring
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vinchin
    Year Founded
    2015
    HQ Location
    Chengdu , Sichuan
    Twitter
    @vinchin
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vinchin is a professional provider of data protection solutions for enterprises. It provides a series of data backup, instant recovery, and offsite DR solutions for private cloud, public cloud and hyb

Users
  • IT Manager
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 56% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Vinchin is a backup application with a user-friendly interface, offering data protection and cross-platform recovery features.
  • Reviewers appreciate the simplicity of use, the clean and intuitive interface, the quick and flexible recovery options, and the robust support team that responds quickly to help requests.
  • Reviewers experienced some issues with the reporting feature, the complexity of implementation and integration, the lack of ability to convert physical to virtual, and the need for more advanced reporting and monitoring tools.
Vinchin Backup & Recovery Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Backup Solutions
18
User Interface
15
Product Quality
14
Backup Frequency
13
Cons
Limited Options
5
Missing Features
5
Poor Interface Design
4
Complex Interface
3
Improvement Needed
3
Vinchin Backup & Recovery features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.0
Security Standards
Average: 8.6
9.3
Disaster Recovery
Average: 8.6
9.3
Activity Monitoring
Average: 8.5
Seller Details
Seller
Vinchin
Year Founded
2015
HQ Location
Chengdu , Sichuan
Twitter
@vinchin
1 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®