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Best Sales Coaching Software for Small Business

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall Sales Coaching category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Sales Coaching to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Sales Coaching category.

In addition to qualifying for inclusion in the Sales Coaching Software category, to qualify for inclusion in the Small Business Sales Coaching Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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59 Listings in Small Business Sales Coaching Available

(6,589)5.0 out of 5
Optimized for quick response
3rd Easiest To Use in Sales Coaching software
View top Consulting Services for Fathom
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fathom is an AI note-taking tool that automatically generates transcripts and summaries of meetings, integrating with platforms like Zoom and Google Meet.
    • Users frequently mention the accuracy of Fathom's transcriptions, its ability to focus on relevant meeting points, and the convenience of automatic note-taking, allowing them to stay fully engaged in discussions.
    • Users reported occasional technical issues such as the app not loading automatically, difficulty adding it to meetings ad-hoc, and confusion over privacy settings, as well as a desire for more anonymity when using the tool in meetings.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fathom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Summary
    1,649
    Accuracy
    1,543
    Ease of Use
    1,535
    Helpful
    1,478
    Note-taking
    1,227
    Cons
    Meeting Management
    443
    Recording Issues
    387
    Missing Features
    274
    AI Inaccuracy
    228
    Call Issues
    228
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fathom features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 9.1
    8.5
    Knowledge Base
    Average: 8.8
    7.8
    Leaderboard
    Average: 8.7
    8.1
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fathom
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @FathomDotVideo
    2,524 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accur

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fathom is an AI note-taking tool that automatically generates transcripts and summaries of meetings, integrating with platforms like Zoom and Google Meet.
  • Users frequently mention the accuracy of Fathom's transcriptions, its ability to focus on relevant meeting points, and the convenience of automatic note-taking, allowing them to stay fully engaged in discussions.
  • Users reported occasional technical issues such as the app not loading automatically, difficulty adding it to meetings ad-hoc, and confusion over privacy settings, as well as a desire for more anonymity when using the tool in meetings.
Fathom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Summary
1,649
Accuracy
1,543
Ease of Use
1,535
Helpful
1,478
Note-taking
1,227
Cons
Meeting Management
443
Recording Issues
387
Missing Features
274
AI Inaccuracy
228
Call Issues
228
Fathom features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 9.1
8.5
Knowledge Base
Average: 8.8
7.8
Leaderboard
Average: 8.7
8.1
Playbook Creation
Average: 8.4
Seller Details
Seller
Fathom
Company Website
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@FathomDotVideo
2,524 Twitter followers
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®
(6,494)4.8 out of 5
Optimized for quick response
6th Easiest To Use in Sales Coaching software
View top Consulting Services for Gong
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gong is a Revenue Intelligence Platform designed to record, transcribe, and analyze every interaction, providing insights into sales deals and customer conversations.
    • Reviewers like the AI features that summarize calls, assist with follow-ups, and provide valuable insights, as well as the platform's ease of use and integration with other systems.
    • Users experienced issues with the platform's search functionality, occasional bugs, and a complex initial setup, and some found the amount of data and features overwhelming.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gong Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    369
    Ease of Use
    308
    Call Recording
    260
    Accuracy
    223
    AI Summary
    220
    Cons
    Call Issues
    137
    Recording Issues
    97
    AI Inaccuracy
    84
    Accuracy Issues
    79
    AI Limitations
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gong features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.1
    9.0
    Knowledge Base
    Average: 8.8
    8.8
    Leaderboard
    Average: 8.7
    8.6
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gong
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California
    Twitter
    @Gong_io
    7,614 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,442 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and a

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gong is a Revenue Intelligence Platform designed to record, transcribe, and analyze every interaction, providing insights into sales deals and customer conversations.
  • Reviewers like the AI features that summarize calls, assist with follow-ups, and provide valuable insights, as well as the platform's ease of use and integration with other systems.
  • Users experienced issues with the platform's search functionality, occasional bugs, and a complex initial setup, and some found the amount of data and features overwhelming.
Gong Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
369
Ease of Use
308
Call Recording
260
Accuracy
223
AI Summary
220
Cons
Call Issues
137
Recording Issues
97
AI Inaccuracy
84
Accuracy Issues
79
AI Limitations
77
Gong features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.1
9.0
Knowledge Base
Average: 8.8
8.8
Leaderboard
Average: 8.7
8.6
Playbook Creation
Average: 8.4
Seller Details
Seller
Gong
Company Website
Year Founded
2015
HQ Location
San Francisco, California
Twitter
@Gong_io
7,614 Twitter followers
LinkedIn® Page
www.linkedin.com
2,442 employees on LinkedIn®
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(25,471)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Sales Coaching software
View top Consulting Services for Salesforce Sales Cloud
25% Off: Starting at $18.75/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Sales Cloud is a customer relationship management platform that centralizes sales processes, customer data, and interactions.
    • Users like the platform's flexibility, automation features, and detailed reporting, which reduce manual effort and provide real-time visibility into performance.
    • Users reported that Salesforce Sales Cloud can be complex and overwhelming for new users, with a steep learning curve and potentially high costs for additional features and support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Sales Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,614
    Features
    3,138
    Lead Management
    2,004
    Customization
    1,634
    Customizability
    1,617
    Cons
    Learning Curve
    1,784
    Limitations
    1,374
    Missing Features
    1,135
    Limited Features
    1,104
    Expensive
    1,094
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Sales Cloud features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 9.1
    8.8
    Knowledge Base
    Average: 8.8
    8.6
    Leaderboard
    Average: 8.7
    8.5
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    580,922 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost pr

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Sales Cloud is a customer relationship management platform that centralizes sales processes, customer data, and interactions.
  • Users like the platform's flexibility, automation features, and detailed reporting, which reduce manual effort and provide real-time visibility into performance.
  • Users reported that Salesforce Sales Cloud can be complex and overwhelming for new users, with a steep learning curve and potentially high costs for additional features and support.
Salesforce Sales Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,614
Features
3,138
Lead Management
2,004
Customization
1,634
Customizability
1,617
Cons
Learning Curve
1,784
Limitations
1,374
Missing Features
1,135
Limited Features
1,104
Expensive
1,094
Salesforce Sales Cloud features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 9.1
8.8
Knowledge Base
Average: 8.8
8.6
Leaderboard
Average: 8.7
8.5
Playbook Creation
Average: 8.4
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
580,922 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

    Users
    • Sales Development Representative
    • Project Manager
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 44% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Substrata is a tool for relationship intelligence, stakeholder analysis, and enhancing the quality of revenue-driven sales strategy decisions, providing analysis of conversation with buyers to provide signals of engagement and uncover hidden intent of the buyer.
    • Reviewers appreciate Substrata's ability to provide deep behavioral insights, accurate intelligence, and relationship mapping that inform strategic revenue decisions, enhance email tracking approach, and boost deal wins.
    • Users experienced data gaps, poor dashboard customization, slow loading of insights, and overwhelming advanced analytic's in Substrata, and they also found the initial setup process and learning curve for new users to be challenging.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Substrata Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    509
    Helpful
    411
    Conversation Analysis
    357
    Insights
    302
    Analytics
    258
    Cons
    Learning Curve
    261
    Limited Customization
    108
    Complexity
    104
    Integration Issues
    71
    Time-Consuming
    69
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Substrata features and usability ratings that predict user satisfaction
    9.8
    Ease of Use
    Average: 9.1
    9.8
    Knowledge Base
    Average: 8.8
    9.7
    Leaderboard
    Average: 8.7
    9.6
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Substrata
    Company Website
    Year Founded
    2020
    HQ Location
    Tel Aviv, Israel
    Twitter
    @SubstrataHQ
    522 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals.

Users
  • Sales Development Representative
  • Project Manager
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 44% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Substrata is a tool for relationship intelligence, stakeholder analysis, and enhancing the quality of revenue-driven sales strategy decisions, providing analysis of conversation with buyers to provide signals of engagement and uncover hidden intent of the buyer.
  • Reviewers appreciate Substrata's ability to provide deep behavioral insights, accurate intelligence, and relationship mapping that inform strategic revenue decisions, enhance email tracking approach, and boost deal wins.
  • Users experienced data gaps, poor dashboard customization, slow loading of insights, and overwhelming advanced analytic's in Substrata, and they also found the initial setup process and learning curve for new users to be challenging.
Substrata Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
509
Helpful
411
Conversation Analysis
357
Insights
302
Analytics
258
Cons
Learning Curve
261
Limited Customization
108
Complexity
104
Integration Issues
71
Time-Consuming
69
Substrata features and usability ratings that predict user satisfaction
9.8
Ease of Use
Average: 9.1
9.8
Knowledge Base
Average: 8.8
9.7
Leaderboard
Average: 8.7
9.6
Playbook Creation
Average: 8.4
Seller Details
Seller
Substrata
Company Website
Year Founded
2020
HQ Location
Tel Aviv, Israel
Twitter
@SubstrataHQ
522 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(2,223)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Sales Coaching software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mindtickle is the market-leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is re

    Users
    • Account Executive
    • Therapy Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Enterprise
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Mindtickle is a platform designed to gamify sales enablement, provide technical insights into performance, and serve as a tool for housing digital course content and running live courses.
    • Reviewers like the Competency Highlights dashboard for its transparency, the Coaching Rooms for their efficiency, the strong AI support, the analytics feature for creating custom dashboards, and the responsiveness of the Mindtickle team.
    • Reviewers experienced issues with the volume of content in the Continue section, navigation between the main learning feed and the coaching rooms, slow loading times, minor bugs, lack of customization in reports, difficulties with Google integration when uploading content, and outdated home access pages.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mindtickle Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Intuitive
    22
    Ease of Learning
    17
    Helpful
    17
    Knowledge Improvement
    16
    Cons
    Missing Features
    9
    Slow Loading
    5
    Limited Features
    4
    Not Intuitive
    4
    Slow Performance
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mindtickle features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.1
    9.5
    Knowledge Base
    Average: 8.8
    9.3
    Leaderboard
    Average: 8.7
    9.3
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @mindtickle
    5,794 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    680 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mindtickle is the market-leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is re

Users
  • Account Executive
  • Therapy Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Enterprise
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Mindtickle is a platform designed to gamify sales enablement, provide technical insights into performance, and serve as a tool for housing digital course content and running live courses.
  • Reviewers like the Competency Highlights dashboard for its transparency, the Coaching Rooms for their efficiency, the strong AI support, the analytics feature for creating custom dashboards, and the responsiveness of the Mindtickle team.
  • Reviewers experienced issues with the volume of content in the Continue section, navigation between the main learning feed and the coaching rooms, slow loading times, minor bugs, lack of customization in reports, difficulties with Google integration when uploading content, and outdated home access pages.
Mindtickle Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Intuitive
22
Ease of Learning
17
Helpful
17
Knowledge Improvement
16
Cons
Missing Features
9
Slow Loading
5
Limited Features
4
Not Intuitive
4
Slow Performance
4
Mindtickle features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.1
9.5
Knowledge Base
Average: 8.8
9.3
Leaderboard
Average: 8.7
9.3
Playbook Creation
Average: 8.4
Seller Details
Company Website
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@mindtickle
5,794 Twitter followers
LinkedIn® Page
www.linkedin.com
680 employees on LinkedIn®
(4,269)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Sales Coaching software
View top Consulting Services for Salesloft
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesloft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Features
    165
    Helpful
    165
    Automation
    157
    Time-saving
    147
    Cons
    Missing Features
    107
    Call Issues
    75
    Integration Issues
    65
    Email Issues
    58
    Learning Curve
    58
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesloft features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 9.1
    8.6
    Knowledge Base
    Average: 8.8
    8.7
    Leaderboard
    Average: 8.7
    8.2
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,480 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesloft powers durable revenue growth for the world’s most demanding companies. The industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and t

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
Salesloft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Features
165
Helpful
165
Automation
157
Time-saving
147
Cons
Missing Features
107
Call Issues
75
Integration Issues
65
Email Issues
58
Learning Curve
58
Salesloft features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 9.1
8.6
Knowledge Base
Average: 8.8
8.7
Leaderboard
Average: 8.7
8.2
Playbook Creation
Average: 8.4
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,480 Twitter followers
LinkedIn® Page
www.linkedin.com
1,145 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platf

    Users
    • CEO
    • Founder
    Industries
    • Consulting
    • Marketing and Advertising
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fireflies.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Summary
    122
    Ease of Use
    105
    Transcription
    105
    Time-saving
    99
    Transcripts
    97
    Cons
    AI Inaccuracy
    44
    Meeting Management
    41
    Expensive
    31
    Poor Summarization
    29
    AI Limitations
    26
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fireflies.ai features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 9.1
    8.6
    Knowledge Base
    Average: 8.8
    7.8
    Leaderboard
    Average: 8.7
    8.2
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @firefliesai
    7,435 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platf

Users
  • CEO
  • Founder
Industries
  • Consulting
  • Marketing and Advertising
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
Fireflies.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Summary
122
Ease of Use
105
Transcription
105
Time-saving
99
Transcripts
97
Cons
AI Inaccuracy
44
Meeting Management
41
Expensive
31
Poor Summarization
29
AI Limitations
26
Fireflies.ai features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 9.1
8.6
Knowledge Base
Average: 8.8
7.8
Leaderboard
Average: 8.7
8.2
Playbook Creation
Average: 8.4
Seller Details
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@firefliesai
7,435 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

    Users
    • Account Manager
    • Customer Service Rep
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 49% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Support is a customer service platform that offers real-time visibility, live dashboards, call transcripts and recordings, and easy adjustment of call routing or queue settings.
    • Reviewers frequently mention the platform's real-time visibility, live dashboards, and call transcripts and recordings as beneficial features, along with its ease of use and the ability to adjust call routing or queue settings without technical help.
    • Reviewers experienced limitations with the platform's reporting capabilities, inaccuracies in AI transcripts, insufficient depth in integrations, and dependency on internet stability for call quality, along with occasional delays in support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Helpful
    47
    Customer Support
    34
    Features
    30
    Call Recording
    27
    Cons
    Call Issues
    20
    Dialer Issues
    14
    Missing Features
    14
    Learning Curve
    12
    Recording Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Support features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.1
    8.8
    Knowledge Base
    Average: 8.8
    8.7
    Leaderboard
    Average: 8.7
    8.7
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    61 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,448 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users
  • Account Manager
  • Customer Service Rep
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 49% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Support is a customer service platform that offers real-time visibility, live dashboards, call transcripts and recordings, and easy adjustment of call routing or queue settings.
  • Reviewers frequently mention the platform's real-time visibility, live dashboards, and call transcripts and recordings as beneficial features, along with its ease of use and the ability to adjust call routing or queue settings without technical help.
  • Reviewers experienced limitations with the platform's reporting capabilities, inaccuracies in AI transcripts, insufficient depth in integrations, and dependency on internet stability for call quality, along with occasional delays in support response times.
Dialpad Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Helpful
47
Customer Support
34
Features
30
Call Recording
27
Cons
Call Issues
20
Dialer Issues
14
Missing Features
14
Learning Curve
12
Recording Issues
12
Dialpad Support features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.1
8.8
Knowledge Base
Average: 8.8
8.7
Leaderboard
Average: 8.7
8.7
Playbook Creation
Average: 8.4
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
61 Twitter followers
LinkedIn® Page
www.linkedin.com
1,448 employees on LinkedIn®
(2,988)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Sales Coaching software
View top Consulting Services for Chorus by ZoomInfo
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ZoomInfo Chorus is an AI-powered Conversation Intelligence platform designed to enhance customer engagement by capturing and analyzing interactions across various communication channels, including pho

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chorus by ZoomInfo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    AI Summary
    11
    Call Recording
    11
    Helpful
    11
    Automation
    10
    Cons
    Recording Issues
    7
    Call Issues
    6
    Expensive
    4
    Missing Features
    4
    AI Inaccuracy
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chorus by ZoomInfo features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 9.1
    8.7
    Knowledge Base
    Average: 8.8
    8.4
    Leaderboard
    Average: 8.7
    8.4
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ZoomInfo
    Company Website
    Year Founded
    2000
    HQ Location
    Vancouver, WA
    Twitter
    @ZoomInfo
    23,517 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,353 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ZoomInfo Chorus is an AI-powered Conversation Intelligence platform designed to enhance customer engagement by capturing and analyzing interactions across various communication channels, including pho

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 25% Enterprise
Chorus by ZoomInfo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
AI Summary
11
Call Recording
11
Helpful
11
Automation
10
Cons
Recording Issues
7
Call Issues
6
Expensive
4
Missing Features
4
AI Inaccuracy
3
Chorus by ZoomInfo features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 9.1
8.7
Knowledge Base
Average: 8.8
8.4
Leaderboard
Average: 8.7
8.4
Playbook Creation
Average: 8.4
Seller Details
Seller
ZoomInfo
Company Website
Year Founded
2000
HQ Location
Vancouver, WA
Twitter
@ZoomInfo
23,517 Twitter followers
LinkedIn® Page
www.linkedin.com
4,353 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spiky is an AI-powered conversation intelligence platform designed to help sales teams enhance their performance by analyzing customer interactions and providing real-time, actionable insights. This i

    Users
    • Founder
    • Project Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spiky Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy
    15
    Helpful
    10
    Feedback Management
    8
    Time-saving
    8
    Action Items
    7
    Cons
    Accuracy Issues
    2
    AI Inaccuracy
    2
    Call Limitations
    2
    Integration Issues
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spiky features and usability ratings that predict user satisfaction
    9.7
    Ease of Use
    Average: 9.1
    9.6
    Knowledge Base
    Average: 8.8
    9.6
    Leaderboard
    Average: 8.7
    9.6
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Spiky.ai
    Company Website
    Year Founded
    2020
    HQ Location
    Buffalo, New York
    Twitter
    @spikyAI
    239 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spiky is an AI-powered conversation intelligence platform designed to help sales teams enhance their performance by analyzing customer interactions and providing real-time, actionable insights. This i

Users
  • Founder
  • Project Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Small-Business
  • 30% Mid-Market
Spiky Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy
15
Helpful
10
Feedback Management
8
Time-saving
8
Action Items
7
Cons
Accuracy Issues
2
AI Inaccuracy
2
Call Limitations
2
Integration Issues
2
Learning Curve
2
Spiky features and usability ratings that predict user satisfaction
9.7
Ease of Use
Average: 9.1
9.6
Knowledge Base
Average: 8.8
9.6
Leaderboard
Average: 8.7
9.6
Playbook Creation
Average: 8.4
Seller Details
Seller
Spiky.ai
Company Website
Year Founded
2020
HQ Location
Buffalo, New York
Twitter
@spikyAI
239 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AI Coaching for field sales, so reps can learn from top performer audio and sales leadership can see strategic insights. Siro is an app you download to record in-person conversations (or virtual). Si

    Users
    No information available
    Industries
    • Renewables & Environment
    Market Segment
    • 54% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Siro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Daily Use
    1
    Ease of Use
    1
    Easy Setup
    1
    Feedback Management
    1
    Cons
    Missing Features
    2
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Siro features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 9.1
    9.5
    Knowledge Base
    Average: 8.8
    9.4
    Leaderboard
    Average: 8.7
    9.0
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Siro
    Year Founded
    2020
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AI Coaching for field sales, so reps can learn from top performer audio and sales leadership can see strategic insights. Siro is an app you download to record in-person conversations (or virtual). Si

Users
No information available
Industries
  • Renewables & Environment
Market Segment
  • 54% Small-Business
  • 42% Mid-Market
Siro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Daily Use
1
Ease of Use
1
Easy Setup
1
Feedback Management
1
Cons
Missing Features
2
Integration Issues
1
Siro features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 9.1
9.5
Knowledge Base
Average: 8.8
9.4
Leaderboard
Average: 8.7
9.0
Playbook Creation
Average: 8.4
Seller Details
Seller
Siro
Year Founded
2020
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
(9,443)4.7 out of 5
Optimized for quick response
View top Consulting Services for Apollo.io
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a platform that combines prospecting, accurate data, structured outreach, and automation to simplify and enhance sales workflows.
    • Reviewers appreciate Apollo.io's AI features, ease of use, and integration capabilities, which make day-to-day outbound tasks easier and more efficient, saving time and allowing everything to happen in one place.
    • Users experienced issues with the platform's data accuracy, email integration reliability, and the number of paywalls across the platform, which can interrupt workflow and experimentation, especially for smaller teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apollo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,928
    Helpful
    1,579
    Lead Generation
    1,562
    Features
    1,547
    Time-saving
    1,244
    Cons
    Missing Features
    685
    Inaccurate Data
    538
    Learning Curve
    501
    Data Inaccuracy
    488
    Limited Features
    485
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apollo.io features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.1
    8.1
    Knowledge Base
    Average: 8.8
    7.8
    Leaderboard
    Average: 8.7
    7.6
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a platform that combines prospecting, accurate data, structured outreach, and automation to simplify and enhance sales workflows.
  • Reviewers appreciate Apollo.io's AI features, ease of use, and integration capabilities, which make day-to-day outbound tasks easier and more efficient, saving time and allowing everything to happen in one place.
  • Users experienced issues with the platform's data accuracy, email integration reliability, and the number of paywalls across the platform, which can interrupt workflow and experimentation, especially for smaller teams.
Apollo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,928
Helpful
1,579
Lead Generation
1,562
Features
1,547
Time-saving
1,244
Cons
Missing Features
685
Inaccurate Data
538
Learning Curve
501
Data Inaccuracy
488
Limited Features
485
Apollo.io features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.1
8.1
Knowledge Base
Average: 8.8
7.8
Leaderboard
Average: 8.7
7.6
Playbook Creation
Average: 8.4
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(575)4.8 out of 5
Optimized for quick response
4th Easiest To Use in Sales Coaching software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Balto is the AI workforce for the contact center. Balto delivers a complete contact center solution in a single license, uniting best-in-class Agent Assist, QA, Compliance, Coaching, Notes, and Ins

    Users
    • Medicare Sales Representative
    • MSR
    Industries
    • Insurance
    • Consumer Services
    Market Segment
    • 48% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Balto Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    55
    Ease of Use
    51
    Accuracy
    22
    AI Summary
    19
    Call Recording
    18
    Cons
    Call Issues
    27
    Accuracy Issues
    16
    AI Inaccuracy
    12
    Voice Recognition Issues
    11
    Missing Features
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Balto features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 9.1
    9.4
    Knowledge Base
    Average: 8.8
    9.3
    Leaderboard
    Average: 8.7
    9.3
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Balto
    Company Website
    Year Founded
    2017
    HQ Location
    St Louis, US
    Twitter
    @balto_ai
    247 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Balto is the AI workforce for the contact center. Balto delivers a complete contact center solution in a single license, uniting best-in-class Agent Assist, QA, Compliance, Coaching, Notes, and Ins

Users
  • Medicare Sales Representative
  • MSR
Industries
  • Insurance
  • Consumer Services
Market Segment
  • 48% Mid-Market
  • 25% Enterprise
Balto Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
55
Ease of Use
51
Accuracy
22
AI Summary
19
Call Recording
18
Cons
Call Issues
27
Accuracy Issues
16
AI Inaccuracy
12
Voice Recognition Issues
11
Missing Features
10
Balto features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 9.1
9.4
Knowledge Base
Average: 8.8
9.3
Leaderboard
Average: 8.7
9.3
Playbook Creation
Average: 8.4
Seller Details
Seller
Balto
Company Website
Year Founded
2017
HQ Location
St Louis, US
Twitter
@balto_ai
247 Twitter followers
LinkedIn® Page
www.linkedin.com
163 employees on LinkedIn®
(918)4.6 out of 5
Optimized for quick response
12th Easiest To Use in Sales Coaching software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates

    Users
    • Account Executive
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jiminny Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    181
    Ease of Use
    163
    Call Recording
    150
    AI Summary
    114
    Recording
    107
    Cons
    Call Issues
    72
    Accuracy Issues
    58
    AI Inaccuracy
    58
    Poor Transcription
    27
    AI Limitations
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jiminny features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 9.1
    8.5
    Knowledge Base
    Average: 8.8
    8.2
    Leaderboard
    Average: 8.7
    8.1
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jiminny
    Company Website
    Year Founded
    2016
    HQ Location
    London, England
    Twitter
    @JiminnyInc
    388 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates

Users
  • Account Executive
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 31% Small-Business
Jiminny Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
181
Ease of Use
163
Call Recording
150
AI Summary
114
Recording
107
Cons
Call Issues
72
Accuracy Issues
58
AI Inaccuracy
58
Poor Transcription
27
AI Limitations
25
Jiminny features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 9.1
8.5
Knowledge Base
Average: 8.8
8.2
Leaderboard
Average: 8.7
8.1
Playbook Creation
Average: 8.4
Seller Details
Seller
Jiminny
Company Website
Year Founded
2016
HQ Location
London, England
Twitter
@JiminnyInc
388 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Seismic Learning is a powerfully simple training, coaching, and enablement solution that helps teams ramp faster, deliver effective feedback, and continuously improve. With Seismic Learning, more than

    Users
    • Customer Success Manager
    • Training Manager
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 75% Mid-Market
    • 13% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Seismic Learning Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Ease of Learning
    31
    Intuitive
    29
    Helpful
    25
    Simple
    24
    Cons
    Missing Features
    16
    Limited Features
    9
    Limited Content
    8
    Feature Issues
    7
    Limited Customization
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Seismic Learning features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 9.1
    9.3
    Knowledge Base
    Average: 8.8
    8.5
    Leaderboard
    Average: 8.7
    9.0
    Playbook Creation
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Seismic
    Company Website
    Year Founded
    2010
    HQ Location
    San Diego, CA
    Twitter
    @SeismicSoftware
    3,813 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,303 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Seismic Learning is a powerfully simple training, coaching, and enablement solution that helps teams ramp faster, deliver effective feedback, and continuously improve. With Seismic Learning, more than

Users
  • Customer Success Manager
  • Training Manager
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 75% Mid-Market
  • 13% Small-Business
Seismic Learning Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Ease of Learning
31
Intuitive
29
Helpful
25
Simple
24
Cons
Missing Features
16
Limited Features
9
Limited Content
8
Feature Issues
7
Limited Customization
6
Seismic Learning features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 9.1
9.3
Knowledge Base
Average: 8.8
8.5
Leaderboard
Average: 8.7
9.0
Playbook Creation
Average: 8.4
Seller Details
Seller
Seismic
Company Website
Year Founded
2010
HQ Location
San Diego, CA
Twitter
@SeismicSoftware
3,813 Twitter followers
LinkedIn® Page
www.linkedin.com
1,303 employees on LinkedIn®