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Best Enterprise Remote Desktop Software

Anindita Sengupta
AS
Researched and written by Anindita Sengupta

Products classified in the overall Remote Desktop category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Remote Desktop to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Remote Desktop category.

In addition to qualifying for inclusion in the Remote Desktop Software category, to qualify for inclusion in the Enterprise Business Remote Desktop Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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27 Listings in Enterprise Remote Desktop Software Available

(3,366)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Remote Desktop software
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Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 38% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a software that provides remote access and control to computers and other devices, enabling file transfer, online meetings, and web conferencing.
    • Reviewers frequently mention the software's user-friendly interface, seamless remote access capabilities, and cross-platform compatibility, which enhance productivity and make it a reliable tool for IT support and troubleshooting.
    • Reviewers experienced issues with the software's complex user interface, frequent password changes disrupting smooth connectivity, and limitations in the free version, including limited remote session time and lack of advanced security options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    334
    Remote Access
    198
    Remote Work
    195
    Remote Control
    157
    Easy Access
    147
    Cons
    Connection Issues
    91
    Connectivity Issues
    91
    Remote Access Issues
    82
    Expensive
    70
    Slow Performance
    65
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    49,907 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,030 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 38% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a software that provides remote access and control to computers and other devices, enabling file transfer, online meetings, and web conferencing.
  • Reviewers frequently mention the software's user-friendly interface, seamless remote access capabilities, and cross-platform compatibility, which enhance productivity and make it a reliable tool for IT support and troubleshooting.
  • Reviewers experienced issues with the software's complex user interface, frequent password changes disrupting smooth connectivity, and limitations in the free version, including limited remote session time and lack of advanced security options.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
334
Remote Access
198
Remote Work
195
Remote Control
157
Easy Access
147
Cons
Connection Issues
91
Connectivity Issues
91
Remote Access Issues
82
Expensive
70
Slow Performance
65
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
49,907 Twitter followers
LinkedIn® Page
www.linkedin.com
2,030 employees on LinkedIn®
(346)4.7 out of 5
6th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 49% Enterprise
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BeyondTrust Remote Support is a tool that provides remote work opportunities and supports various operating systems.
    • Users frequently mention the user-friendly interface, robust security features, and the ability to support any user device within various networks, as well as the tool's versatility in supporting various applications and professionals.
    • Reviewers experienced issues with higher pricing, a complex initial setup, slow connectivity at times, and limitations in support team knowledge when it comes to integrating features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BeyondTrust Remote Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Remote Access
    37
    Security Focus
    22
    Security
    21
    Remote Support
    18
    Cons
    Expensive
    17
    Pricing Issues
    8
    Remote Access Issues
    7
    Complexity
    6
    Connectivity Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BeyondTrust Remote Support features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.7
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1985
    HQ Location
    Johns Creek, GA
    Twitter
    @BeyondTrust
    14,513 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,595 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for ser

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 49% Enterprise
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BeyondTrust Remote Support is a tool that provides remote work opportunities and supports various operating systems.
  • Users frequently mention the user-friendly interface, robust security features, and the ability to support any user device within various networks, as well as the tool's versatility in supporting various applications and professionals.
  • Reviewers experienced issues with higher pricing, a complex initial setup, slow connectivity at times, and limitations in support team knowledge when it comes to integrating features.
BeyondTrust Remote Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Remote Access
37
Security Focus
22
Security
21
Remote Support
18
Cons
Expensive
17
Pricing Issues
8
Remote Access Issues
7
Complexity
6
Connectivity Issues
5
BeyondTrust Remote Support features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.7
Device Management
Average: 8.8
Seller Details
Company Website
Year Founded
1985
HQ Location
Johns Creek, GA
Twitter
@BeyondTrust
14,513 Twitter followers
LinkedIn® Page
www.linkedin.com
1,595 employees on LinkedIn®

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(479)4.6 out of 5
7th Easiest To Use in Remote Desktop software
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Entry Level Price:$0.25
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

    Users
    • Director
    • CEO
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ISL Online is a remote desktop platform that ensures seamless connectivity, responsive control, and efficient management with user-friendly interfaces and cross-platform compatibility.
    • Users frequently mention the ease of use, fast operation, ability to work on multiple platforms, and the efficient management of the software as key benefits.
    • Users mentioned issues such as complicated image quality management, difficulty in establishing connection after a loss, and the inability to take over iOS and Android devices as drawbacks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ISL Online Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    81
    Remote Access
    27
    Customer Support
    24
    Remote Support
    22
    Simple
    22
    Cons
    Remote Access Issues
    18
    Limited Compatibility
    12
    Connection Issues
    11
    Improvement Needed
    11
    Remote Control Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ISL Online features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Usage Information
    Average: 8.7
    9.1
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Ljubljana, SI
    Twitter
    @xlab_si
    839 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ISL Online is remote support and remote access tool with a rich set of features and very high-security standards. ISL Online allows users to securely access and control remote Windows, Mac and Linux c

Users
  • Director
  • CEO
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ISL Online is a remote desktop platform that ensures seamless connectivity, responsive control, and efficient management with user-friendly interfaces and cross-platform compatibility.
  • Users frequently mention the ease of use, fast operation, ability to work on multiple platforms, and the efficient management of the software as key benefits.
  • Users mentioned issues such as complicated image quality management, difficulty in establishing connection after a loss, and the inability to take over iOS and Android devices as drawbacks.
ISL Online Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
81
Remote Access
27
Customer Support
24
Remote Support
22
Simple
22
Cons
Remote Access Issues
18
Limited Compatibility
12
Connection Issues
11
Improvement Needed
11
Remote Control Issues
10
ISL Online features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Usage Information
Average: 8.7
9.1
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.8
Seller Details
Company Website
Year Founded
2001
HQ Location
Ljubljana, SI
Twitter
@xlab_si
839 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
By Zoho
(480)4.6 out of 5
4th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 70% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Assist is a remote management software that allows users to remotely access and manage multiple devices across different platforms.
    • Users like the ease of use, the ability to integrate with other tools, the compatibility across multiple devices, and the ability to connect with clients 'unattended' to make repeat service easier.
    • Users experienced issues such as slow and unresponsive remote connections, lack of certain features in the free version, confusing user permissions, and occasional difficulties in connecting to multiple monitors.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    99
    Remote Access
    85
    Remote Support
    57
    Reliability
    47
    Easy Access
    43
    Cons
    Remote Access Issues
    30
    Technical Issues
    18
    Complexity
    16
    Connection Issues
    16
    Slow Performance
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Assist features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Support remote customers instantly with web-based, on-demand support sessions. Seamlessly set up and manage remote computers with unattended access ensuring complete security and reliability throughou

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 70% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Assist is a remote management software that allows users to remotely access and manage multiple devices across different platforms.
  • Users like the ease of use, the ability to integrate with other tools, the compatibility across multiple devices, and the ability to connect with clients 'unattended' to make repeat service easier.
  • Users experienced issues such as slow and unresponsive remote connections, lack of certain features in the free version, confusing user permissions, and occasional difficulties in connecting to multiple monitors.
Zoho Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
99
Remote Access
85
Remote Support
57
Reliability
47
Easy Access
43
Cons
Remote Access Issues
30
Technical Issues
18
Complexity
16
Connection Issues
16
Slow Performance
15
Zoho Assist features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 35% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Remote Desktop Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy to Access
    12
    Ease of Use
    10
    User-Friendly
    5
    Easy Connection
    4
    Easy Deployment
    3
    Cons
    Connection Issues
    6
    Feature Limitations
    2
    Remote Access Issues
    2
    Slow Performance
    2
    Keyboard Shortcuts
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Remote Desktop Services features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Usage Information
    Average: 8.7
    9.0
    Remote Device Control
    Average: 9.0
    8.5
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Remote Desktop Services, formally known as Terminal Services, is a desktop virtualization software for Microsoft Windows products.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 35% Mid-Market
  • 34% Enterprise
Remote Desktop Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy to Access
12
Ease of Use
10
User-Friendly
5
Easy Connection
4
Easy Deployment
3
Cons
Connection Issues
6
Feature Limitations
2
Remote Access Issues
2
Slow Performance
2
Keyboard Shortcuts
1
Remote Desktop Services features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.8
Usage Information
Average: 8.7
9.0
Remote Device Control
Average: 9.0
8.5
Device Management
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
(1,029)4.5 out of 5
9th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$22.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AnyDesk is a remote access software that allows users to connect to other devices for technical support, work management, and file sharing.
    • Reviewers appreciate AnyDesk's user-friendly interface, seamless cross-platform access, instant connection, and features such as screen sharing, remote access, and encrypted file transfer, which facilitate remote work and technical support.
    • Reviewers experienced issues with AnyDesk such as occasional lags, slow file transfer speeds, unreliable clipboard file transfer, confusing interface, and server issues, and some users found the pro-paid version's cancellation policy predatory and its customer support lacking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AnyDesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Remote Access
    32
    Remote Support
    26
    Remote Control
    20
    Easy Access
    18
    Cons
    Remote Access Issues
    22
    Connection Issues
    13
    Slow Connectivity
    12
    Internet Speed
    11
    Slow Performance
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AnyDesk features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.9
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Stuttgart
    Twitter
    @anydesk
    7,360 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    760 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AnyDesk is a remote access software that allows users to connect to other devices for technical support, work management, and file sharing.
  • Reviewers appreciate AnyDesk's user-friendly interface, seamless cross-platform access, instant connection, and features such as screen sharing, remote access, and encrypted file transfer, which facilitate remote work and technical support.
  • Reviewers experienced issues with AnyDesk such as occasional lags, slow file transfer speeds, unreliable clipboard file transfer, confusing interface, and server issues, and some users found the pro-paid version's cancellation policy predatory and its customer support lacking.
AnyDesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Remote Access
32
Remote Support
26
Remote Control
20
Easy Access
18
Cons
Remote Access Issues
22
Connection Issues
13
Slow Connectivity
12
Internet Speed
11
Slow Performance
11
AnyDesk features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.9
Device Management
Average: 8.8
Seller Details
Company Website
Year Founded
2014
HQ Location
Stuttgart
Twitter
@anydesk
7,360 Twitter followers
LinkedIn® Page
www.linkedin.com
760 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 36% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Rescue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Remote Access
    28
    Remote Support
    27
    Easy Access
    17
    Customer Support
    12
    Cons
    Remote Access Issues
    9
    Connectivity Issues
    8
    Not User-Friendly
    6
    Technical Issues
    6
    Connection Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Rescue features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Usage Information
    Average: 8.7
    9.4
    Remote Device Control
    Average: 9.0
    9.2
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogMeIn Rescue offers simple yet powerful, enterprise-grade remote support for a frictionless world. With robust remote support features, advanced security capabilities, and ample customization option

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 36% Mid-Market
  • 35% Small-Business
LogMeIn Rescue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Remote Access
28
Remote Support
27
Easy Access
17
Customer Support
12
Cons
Remote Access Issues
9
Connectivity Issues
8
Not User-Friendly
6
Technical Issues
6
Connection Issues
5
LogMeIn Rescue features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Usage Information
Average: 8.7
9.4
Remote Device Control
Average: 9.0
9.2
Device Management
Average: 8.8
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
(392)4.5 out of 5
Optimized for quick response
15th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:$40.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support al

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 59% Mid-Market
    • 32% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EV Reach is a tool for remote user support, offering features for remote access, IT management, and administrative tasks, including the ability to monitor processes and performance on users' computers.
    • Reviewers appreciate the robust and reliable remote control features, the ability to seamlessly transfer files and manage multiple sessions simultaneously, and the intuitive interface that boosts team efficiency and makes the tool invaluable for network engineers.
    • Reviewers noted that the software can be complex to configure for new users, there are limited capabilities for managing mobile devices, occasional latency during peak usage, and the pricing may feel high for smaller teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EV Reach Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Remote Control
    28
    Remote Access
    23
    Remote Support
    22
    Tool Utility
    12
    Cons
    Remote Access Issues
    9
    Slow Performance
    8
    Connection Issues
    7
    Expensive
    5
    Feature Limitations
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EV Reach features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.6
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EasyVista
    Company Website
    Year Founded
    1988
    HQ Location
    Noisy-le-Grand
    Twitter
    @EasyVista
    1,278 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    384 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support al

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 59% Mid-Market
  • 32% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EV Reach is a tool for remote user support, offering features for remote access, IT management, and administrative tasks, including the ability to monitor processes and performance on users' computers.
  • Reviewers appreciate the robust and reliable remote control features, the ability to seamlessly transfer files and manage multiple sessions simultaneously, and the intuitive interface that boosts team efficiency and makes the tool invaluable for network engineers.
  • Reviewers noted that the software can be complex to configure for new users, there are limited capabilities for managing mobile devices, occasional latency during peak usage, and the pricing may feel high for smaller teams.
EV Reach Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Remote Control
28
Remote Access
23
Remote Support
22
Tool Utility
12
Cons
Remote Access Issues
9
Slow Performance
8
Connection Issues
7
Expensive
5
Feature Limitations
5
EV Reach features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.6
Device Management
Average: 8.8
Seller Details
Seller
EasyVista
Company Website
Year Founded
1988
HQ Location
Noisy-le-Grand
Twitter
@EasyVista
1,278 Twitter followers
LinkedIn® Page
www.linkedin.com
384 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dameware Mini Remote Control is an affordable remote control software for all your customer support and help desk needs. In addition to the remote control feature, Dameware Mini Remote Control enables

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds DameWare Mini Remote Control Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds DameWare Mini Remote Control features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Usage Information
    Average: 8.7
    9.8
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    20,054 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,655 employees on LinkedIn®
    Ownership
    NYSE: SWI
Product Description
How are these determined?Information
This description is provided by the seller.

Dameware Mini Remote Control is an affordable remote control software for all your customer support and help desk needs. In addition to the remote control feature, Dameware Mini Remote Control enables

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 38% Enterprise
SolarWinds DameWare Mini Remote Control Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Cons
This product has not yet received any negative sentiments.
SolarWinds DameWare Mini Remote Control features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.6
Usage Information
Average: 8.7
9.8
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.8
Seller Details
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
20,054 Twitter followers
LinkedIn® Page
www.linkedin.com
2,655 employees on LinkedIn®
Ownership
NYSE: SWI
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Remote Desktop Manager (RDM) is a comprehensive remote access management solution designed to help IT departments centralize and streamline all remote connections within an organization. By providing

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Devolutions Remote Desktop Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Remote Access
    9
    Time Efficiency
    7
    Tool Utility
    7
    User Interface
    6
    Cons
    Slow Performance
    9
    Learning Curve
    3
    Limited OS Compatibility
    3
    Remote Access Issues
    3
    Screen Management
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Devolutions Remote Desktop Manager features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Usage Information
    Average: 8.7
    9.6
    Remote Device Control
    Average: 9.0
    8.6
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Lavaltrie, Quebec
    Twitter
    @DevolutionsInc
    1,164 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    192 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Remote Desktop Manager (RDM) is a comprehensive remote access management solution designed to help IT departments centralize and streamline all remote connections within an organization. By providing

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Small-Business
  • 40% Mid-Market
Devolutions Remote Desktop Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Remote Access
9
Time Efficiency
7
Tool Utility
7
User Interface
6
Cons
Slow Performance
9
Learning Curve
3
Limited OS Compatibility
3
Remote Access Issues
3
Screen Management
3
Devolutions Remote Desktop Manager features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.1
Usage Information
Average: 8.7
9.6
Remote Device Control
Average: 9.0
8.6
Device Management
Average: 8.8
Seller Details
Year Founded
2010
HQ Location
Lavaltrie, Quebec
Twitter
@DevolutionsInc
1,164 Twitter followers
LinkedIn® Page
www.linkedin.com
192 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A fast, easy and powerful application for running Windows on your Intel or Apple M1 Mac—all without rebooting. Includes 30+ one-touch tools to simplify everyday tasks on Mac and Windows.

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 18% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Parallels Desktop for Mac Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Setup
    3
    Connection Speed
    2
    Cross-Platform
    2
    Easy Deployment
    2
    Cons
    Expensive
    1
    Internet Speed
    1
    Restart Issues
    1
    Slow Performance
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Parallels Desktop for Mac features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Usage Information
    Average: 8.7
    8.5
    Remote Device Control
    Average: 9.0
    8.8
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Bellevue, WA
    Twitter
    @corelsoftware
    80 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

A fast, easy and powerful application for running Windows on your Intel or Apple M1 Mac—all without rebooting. Includes 30+ one-touch tools to simplify everyday tasks on Mac and Windows.

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 18% Enterprise
Parallels Desktop for Mac Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Setup
3
Connection Speed
2
Cross-Platform
2
Easy Deployment
2
Cons
Expensive
1
Internet Speed
1
Restart Issues
1
Slow Performance
1
Update Issues
1
Parallels Desktop for Mac features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Usage Information
Average: 8.7
8.5
Remote Device Control
Average: 9.0
8.8
Device Management
Average: 8.8
Seller Details
Year Founded
2006
HQ Location
Bellevue, WA
Twitter
@corelsoftware
80 Twitter followers
LinkedIn® Page
www.linkedin.com
By GoTo
(204)4.2 out of 5
12th Easiest To Use in Remote Desktop software
Save to My Lists
Entry Level Price:Starting at $35.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 70% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoToMyPC Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Remote Access
    28
    Ease of Use
    25
    Easy to Access
    15
    Remote Control
    14
    Remote Functionality
    13
    Cons
    Expensive
    16
    Pricing Issues
    6
    Slow Performance
    6
    Remote Access Issues
    5
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoToMyPC features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Usage Information
    Average: 8.7
    8.6
    Remote Device Control
    Average: 9.0
    8.3
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Company Website
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GoToMyPC is the fast, easy, secure way to instantly access your office Mac or PC from any Internet connection. With GoToMyPC it just takes a click to instantly work on your computer in real time — it’

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 70% Small-Business
  • 24% Mid-Market
GoToMyPC Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Remote Access
28
Ease of Use
25
Easy to Access
15
Remote Control
14
Remote Functionality
13
Cons
Expensive
16
Pricing Issues
6
Slow Performance
6
Remote Access Issues
5
Limited Features
3
GoToMyPC features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.1
Usage Information
Average: 8.7
8.6
Remote Device Control
Average: 9.0
8.3
Device Management
Average: 8.8
Seller Details
Seller
GoTo
Company Website
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 40% Small-Business
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Quick Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy to Access
    4
    Affordable
    2
    Easy Connection
    2
    Easy Deployment
    2
    Cons
    Feature Limitations
    5
    Limited Compatibility
    4
    Admin
    2
    Connection Issues
    2
    Remote Access Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Quick Assist features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Usage Information
    Average: 8.7
    9.6
    Remote Device Control
    Average: 9.0
    8.4
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 40% Small-Business
  • 37% Enterprise
Microsoft Quick Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy to Access
4
Affordable
2
Easy Connection
2
Easy Deployment
2
Cons
Feature Limitations
5
Limited Compatibility
4
Admin
2
Connection Issues
2
Remote Access Issues
2
Microsoft Quick Assist features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.4
Usage Information
Average: 8.7
9.6
Remote Device Control
Average: 9.0
8.4
Device Management
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apple Remote Desktop allows IT administrators to quickly distribute software and remotely access computers across a network.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apple Remote Desktop Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Connection
    2
    Customer Support
    1
    Easy Deployment
    1
    Easy to Access
    1
    Cons
    Connection Issues
    2
    Remote Access Issues
    2
    Feature Limitations
    1
    Internet Speed
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apple Remote Desktop features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Usage Information
    Average: 8.7
    9.2
    Remote Device Control
    Average: 9.0
    8.1
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apple
    Year Founded
    1976
    HQ Location
    Cupertino, CA
    Twitter
    @Apple
    9,774,678 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    169,401 employees on LinkedIn®
    Ownership
    NASDAQ:AAPL
Product Description
How are these determined?Information
This description is provided by the seller.

Apple Remote Desktop allows IT administrators to quickly distribute software and remotely access computers across a network.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 35% Enterprise
Apple Remote Desktop Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Connection
2
Customer Support
1
Easy Deployment
1
Easy to Access
1
Cons
Connection Issues
2
Remote Access Issues
2
Feature Limitations
1
Internet Speed
1
Apple Remote Desktop features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.5
Usage Information
Average: 8.7
9.2
Remote Device Control
Average: 9.0
8.1
Device Management
Average: 8.8
Seller Details
Seller
Apple
Year Founded
1976
HQ Location
Cupertino, CA
Twitter
@Apple
9,774,678 Twitter followers
LinkedIn® Page
www.linkedin.com
169,401 employees on LinkedIn®
Ownership
NASDAQ:AAPL
(476)4.7 out of 5
14th Easiest To Use in Remote Desktop software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ConnectWise ScreenConnect, formerly ConnectWise Control, delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 67% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ScreenConnect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Remote Work
    14
    Remote Access
    13
    Tool Utility
    11
    Features
    10
    Cons
    Technical Issues
    6
    Expensive
    5
    Limited Features
    5
    Remote Access Issues
    4
    Device Compatibility
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ScreenConnect features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Usage Information
    Average: 8.7
    9.5
    Remote Device Control
    Average: 9.0
    9.1
    Device Management
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    15,126 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,049 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ConnectWise ScreenConnect, formerly ConnectWise Control, delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 67% Small-Business
  • 30% Mid-Market
ScreenConnect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Remote Work
14
Remote Access
13
Tool Utility
11
Features
10
Cons
Technical Issues
6
Expensive
5
Limited Features
5
Remote Access Issues
4
Device Compatibility
3
ScreenConnect features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Usage Information
Average: 8.7
9.5
Remote Device Control
Average: 9.0
9.1
Device Management
Average: 8.8
Seller Details
Company Website
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
15,126 Twitter followers
LinkedIn® Page
www.linkedin.com
3,049 employees on LinkedIn®