User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Regal is a system designed to enhance team outreach and productivity by optimizing student journeys, analyzing campaign data, and providing spam remediation and branded caller ID.
- Users like the ability to craft nuanced journeys and tie them to their datasets, the control over their call center operations, and the exceptional customer service and support provided by the Regal team.
- Reviewers experienced challenges with the complexity of implementation, immature reporting capabilities, and the need for improvement in real-time data and the platform's navigability for agents.
