Best Loyalty Management Software for Small Business
Products classified in the overall Loyalty Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Loyalty Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Loyalty Management category.
In addition to qualifying for inclusion in the Loyalty Management Software category, to qualify for inclusion in the Small Business Loyalty Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.
Best Loyalty Management Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn one-time shoppers into
Smile.io is a loyalty program management tool that integrates with Shopify to encourage repeat purchases and customer engagement. Reviewers like the ease of use, seamless integration with Shopify, and the ability to customize reward points and tiers, which has led to increased customer engagement and repeat purchases. Reviewers noted limitations in customization options, occasional lagging with the Shopify POS app, and the need for higher-tier plans for access to advanced features and API, which can be costly for small businesses.
4,519 Twitter followers
LoyaltyLion helps Shopify brands drive profitable growth by turning loyalty into a differentiated customer experience — not just another discount. With 12+ years of loyalty innovation working with
LoyaltyLion is a platform used for managing loyalty programs and includes basic integrations and a dashboard for monitoring program performance. Users frequently mention the ease of use, the variety of ways to incentivize customers, and the excellent customer service and support from the LoyaltyLion team. Users mentioned limitations in terms of advanced customization and flexibility, limited integrations, and issues with multi-store and multi-currency support.
1,738 Twitter followers
Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yot
Yotpo is a platform that manages customer reviews, images, loyalty programs, and SMS marketing, and integrates these elements within a single ecosystem. Reviewers frequently mention the ease of use, the ability to quickly set up and customize the platform, the seamless integration with other systems, and the valuable support from the Yotpo team. Users reported issues with the platform being expensive and overly complex, limitations in customization and visual options, and dissatisfaction with the support received from Yotpo.
19,279 Twitter followers
Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize
Okendo is a platform that offers features including review collection, loyalty programs, quizzes, and surveys to streamline integrations on site. Users frequently mention the platform's user-friendly interface, responsive customer support, and the ability to streamline various tasks such as review collection and customer engagement. Reviewers experienced issues with limited design flexibility in certain features, difficulties in capturing more reviews, and challenges with certain integrations and customizations.
1,262 Twitter followers
Joy is a customer loyalty platform for Shopify merchants that helps businesses increase customer retention through points-based rewards programs and social engagement features. The software enables e-
Joy Loyalty is a program that helps businesses collect email addresses and set up loyalty programs for their customers. Users frequently mention the ease of setup, the intuitive interface, and the excellent customer service, particularly praising the responsiveness and helpfulness of the support team. Reviewers mentioned some difficulties in navigating the program, a lack of advanced customization options, and issues with the referral function not retracking promotions after order cancellations.
Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted
Kangaroo Rewards is a user-friendly platform that allows businesses to connect with their customers and build loyalty through rewards and email marketing. Users like the seamless initial setup, the ability to customize discounts, and the excellent customer service, with many noting increased sales and improved customer retention. Reviewers experienced difficulties with setting up email templates, wished for more granular data in the dashboards, and suggested improvements such as adjustable floating buttons and built-in WhatsApp messaging.
778 Twitter followers
Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and
Impact.com is a platform that allows users to manage affiliate and brand partnerships, track performance, and discover new opportunities. Users frequently mention the ease of use, detailed reporting, and the wide variety of partnerships available on the platform. Users mentioned that the platform can feel complex for new users, there are occasional bugs, and the support quality isn’t great.
7,740 Twitter followers
The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner u
1,070 Twitter followers
BON Loyalty is the leading Shopify loyalty application, crafted to increase your customer retention and sales streams thanks to powerful rewards programs, VIP tiers, ultimate referral programs, and ma
BON Loyalty is an application designed for customer loyalty programs, allowing users to reward customers with points to encourage their return. Users like the ease of setup, the stability of the application even with other plugins running, and the quick, effective support team that often resolves issues within the same day. Users experienced issues with the need to upgrade their plan to access basic features, leading to unnecessary expenses, and a lack of integration with email sites.
Snappy is the award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting. Founded in 2015, Snappy was named one of Inc.’s fastest-growing
Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for
1,139 Twitter followers
Boomerangme.biz is a Loyalty platform for SMBs, designed for agencies. We digitized all the printed promotions and provide free push-notifications channel to businesses. That helps to increase rete
Boomerangme is a platform that delivers loyalty programs, offering digital cards, rewards, and automations to increase customer retention. Users like the functionality and technological advancement of Boomerangme, its flexibility, and the ability to manage and grow income from anywhere, at any time. Reviewers mentioned that Boomerangme needs to improve their support throughout their websites and be more careful about the updates they make on their platform.
16 Twitter followers
Nector.io is a powerful loyalty, rewards, and referral solution designed specifically for eCommerce businesses. It enables you to effortlessly set up customer retention and loyalty programs, helping y
TrustWILL is an all-in-one customer retention solution that helps merchants build trust, increase engagement, and drive long-term growth. By combining powerful product reviews with a robust loyalty an
Trustoo.io is a review management platform that allows users to import reviews and offers a loyalty program. Users frequently mention the ease of initial setup, the efficient import of reviews, and the helpfulness of the support team. Users experienced issues with the lack of review count visibility, the need for a growth plan for certain features, and the absence of multilingual support in the basic plan.
Perkville is a leading retention and referral solution for the health, fitness, salon, spa, and retail industries. Our rewards program integrates directly with POS or scheduling systems and can be cus
1,585 Twitter followers
