Kangaroo Rewards Reviews & Product Details

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp. Book a demo today!

Product Website

Seller

Kangaroo

Discussions

Kangaroo Rewards Community

Languages Supported

Arabic, English, French, Kurdish, Dutch, Portuguese, Spanish

Overview by

Fady Rizk

Pricing

Pricing provided by Kangaroo Rewards.

Plus

$199.00

1 License Per Month

View More Pricing Information

Kangaroo Rewards Media

A sleek, modern user interface that is fully customizable with your own graphics, brand colors, and offers. Kangaroo can operate independently via tablet app, integrate with various POS systems, and includes a free members app. Kangaroo lets you be everywhere that your customers are.

Keep your brand in the hearts and hands of your customers with a custom branded app. Kangaroo's white-label app will allow members to sign-up, send referrals, shop your store, see marketing banners, sign-up for events, claim rewards, write reviews, and more!

Make sure everyone who shops your website is aware of the benefits of your loyalty program with a widget. Customers can quickly sign-up, send a referral, and browse offers & promotions. Kangaroo gives you the tools to attract, keep, connect and grow your business.

Attract new customers to your loyalty program with Kangaroo's loyalty rewards app. Compatible with both IOS & Android systems, the Kangaroo app lets you take your loyalty program on the road to trade shows, pop-up stores, and more!

Kangaroo Rewards Demo - Digital Referrals

Acquire more customers, faster with a digital referral program. Sync your loyalty program with your e-commerce store. Increase sales and customer referrals with a widget where customers can earn points, see offers and view their reward transaction history. All branded to your business!

Kangaroo Rewards Demo - Kangaroo Rewards Members App

Branded Customer App included with all loyalty plans. Members can check rewards progress, update profile, view special offers, receive push notifications, shop from the app, contact store directly.

Official Downloads

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Stephen W.

Digital Marketing Specialist

Small-Business (50 or fewer emp.)

1/28/2026

"Works Great Once Set Up, with Impressive Customer Service"

4/5

What do you like best about Kangaroo Rewards?

Once it's set up, it works great and we're seeing good results. Nadim's customer service was very impressive. Our team had a few feature requests and needed assistance setting up Kangaroo, and we had many questions, and he spent a lot of time focused on helping us. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Set up was confusing. I think if every field and feature had a tool tip popup whenever you're hovering over the field to explain how to use it and what it does, I wouldn't have required any help. Please add more info next time. Review collected by and hosted on G2.com.

Verified User

2/12/2026

"Seamless Loyalty Building with Excellent Support"

4.5/5

What do you like best about Kangaroo Rewards?

I use Kangaroo Rewards to make bonds with our pet owners and keep them loyal to our website. I've noticed that since then, sales have increased and we've kept in touch with most of our online clients, which was important to us. Our clients found Kangaroo Rewards easy and helpful, and for this premium service, I proudly and confidently give them 5/5 stars. They offered great support, so we didn't find any difficulties. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

The system is working fine with us , and they are always updating it , but if they can their floating Button adjustable and customisable , that would be great .. but it is fine Review collected by and hosted on G2.com.

Wadih S.

Manager

Small-Business (50 or fewer emp.)

3/27/2026

"I’ve never seen customer support this good, and the software is outstanding"

5/5

What do you like best about Kangaroo Rewards?

Their customer support team is excellent, and the software is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Nothing ; everything is great so far.... Review collected by and hosted on G2.com.

Support T.

Small-Business (50 or fewer emp.)

10/15/2025

"Simple Setup with Stellar Support, but UI Needs Improvement"

5/5

What do you like best about Kangaroo Rewards?

I appreciate that Kangaroo Rewards is a Canadian-based company, which was a significant factor in choosing them over others. The ease of setup and integration with our existing website and online shop was remarkable. I find the system simple to understand and easy to learn, making it very useful for our company. The customer support was also very effective in assisting us. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

I find setting up the email templates for customer referrals difficult, as I struggled to navigate and understand the process. If there was a way to integrate the Kangaroo Rewards system into our POS it would be great. Right now we require customers to enter their phone numbers and staff to manually input purchase amounts via an iPad, which feels inefficient. Review collected by and hosted on G2.com.

Nicolas s.

Managing Director

Small-Business (50 or fewer emp.)

2/2/2026

"Outstanding Support That Truly Delivers"

5/5

What do you like best about Kangaroo Rewards?

The SupportThe customer support is hands down the best part. I’ve had an amazing experience working with Theresa—she is incredibly helpful and responsive. She made the entire process smooth and easy to understand. It’s rare to find that level of personal support these days! Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Nothing so far! I’ve had a great experience and haven’t run into any issues. Review collected by and hosted on G2.com.

Wissam S.

2/4/2026

"Integrated Loyalty and Marketing with Stellar Support"

5/5

What do you like best about Kangaroo Rewards?

I love how Kangaroo Rewards puts loyalty rewards and email marketing in one place. Their customer support is super friendly, responsive, and always available to help. The integration of loyalty rewards and email marketing keeps customer engagement simple and measurable. I also found the initial setup pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

I think it would be great if Kangaroo Rewards could add built-in WhatsApp messaging so we can send campaigns to customers through WhatsApp. Review collected by and hosted on G2.com.

charlotte s.

operations assistant

Mid-Market (51-1000 emp.)

1/22/2026

"Easy Setup and Smooth System Integration"

4.5/5

What do you like best about Kangaroo Rewards?

Setup was easy, and the integration with our system was straightforward. The overall process is easy to follow, and the interface is simple and clear. My account specialist answered any questions I had. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Setting up email templates isn’t straightforward, and it would be helpful to include more granular data in the dashboards, as I currently need to export to Excel. Review collected by and hosted on G2.com.