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Zinrelo Loyalty Rewards Platform Reviews & Product Details

Zinrelo Loyalty Rewards Platform Overview

What is Zinrelo Loyalty Rewards Platform?

Zinrelo is an enterprise-grade, SaaS-based AI-powered loyalty platform designed to assist brands in launching comprehensive rewards programs while effectively collecting and utilizing zero-party and first-party data through its advanced personalization engine. This platform integrates cutting-edge technology with in-depth data analytics and continuous strategic consultation, enabling businesses to explore various dimensions of customer loyalty, including transactional, social, advocacy, engagement, behavioral, and emotional aspects. The target audience for Zinrelo includes businesses of all sizes looking to enhance customer loyalty and engagement through tailored rewards programs. By leveraging Zinrelo's capabilities, brands can create loyalty initiatives that resonate with their customers, fostering deeper connections and encouraging repeat business. The platform is particularly beneficial for companies aiming to harness customer data to drive personalized experiences, ultimately leading to increased customer satisfaction and retention. Key features of Zinrelo include its robust personalization engine, which allows brands to tailor rewards and communications based on individual customer preferences and behaviors. The platform's analytics capabilities provide actionable insights into customer interactions, enabling businesses to refine their loyalty strategies continually. Additionally, Zinrelo supports various loyalty program structures, including points-based systems, tiered rewards, and referral incentives, ensuring that brands can implement a program that aligns with their unique goals and customer expectations. Zinrelo stands out in the loyalty platform category due to its focus on zero-party and first-party data, which empowers brands to create more meaningful and relevant customer experiences. The platform's ability to integrate seamlessly with existing systems and its commitment to ongoing strategy consultation further enhance its value proposition. By partnering with Zinrelo, businesses can expect a strategic, customized approach to loyalty that not only drives engagement but also delivers measurable results, making it a valuable asset in today’s competitive marketplace.

Zinrelo Loyalty Rewards Platform Details
Languages Supported
German, English, French, Italian, Spanish
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Product Description

Zinrelo offers a loyalty rewards program designed to maximize customer engagement, retention and revenue.

How do you position yourself against your competitors?

Zinrelo believes that data is the key to a successful rewards program. We use data in a way no other loyalty company does. Zinrelo has been rated as the #1 loyalty rewards software by G2 Crowd.

1. Data Sciences Approach

2. Machine Learning for User Segmentation and Targeting

3. White Glove Service

4. Blazing-fast Enterprise Grade Platform

5. World’s Most Secure Rewards Program

6. Advanced reporting and insights


Seller Details
Seller
Zinrelo
Year Founded
2008
HQ Location
122 E Houston Street, Suite 105, San Antonio TX, 78205
Twitter
@Zinrelo
1,322 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®

Shailesh P.
SP
Overview Provided by:
Zinrelo Loyalty Rewards Platform Profile Details

Recent Zinrelo Loyalty Rewards Platform Reviews

Dhritiman C.
DC
Dhritiman C.Mid-Market (51-1000 emp.)
4.0 out of 5
"Good"
Getting the rewards on the basis of your loyalty
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"My Experience with Zinrelo Loyalty Rewards Platform"
What I love most about Zinrelo is how straightforward it is to use. Setting up loyalty rewards is super easy, and the customization options mean I ...
Ashutosh S.
AS
Ashutosh S.Small-Business (50 or fewer emp.)
4.5 out of 5
"48% increase in repeat purchases"
We love how zinrelo recommend us the potential areas to increase revenue for our business
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Zinrelo Loyalty Rewards Platform Media

Zinrelo Loyalty Rewards Platform Demo - Multi-Dimensional Loyalty Platform
Multi-Dimensional Loyalty Platform
Zinrelo Loyalty Rewards Platform Demo - Omni-Channel Rewards Program: E-Commerce, Stores, Mobile, 3rd Party Retailers
Omni-Channel Rewards Program: E-Commerce, Stores, Mobile, 3rd Party Retailers.
Zinrelo Loyalty Rewards Platform Demo - Receipt Scanning to Award Points for Purchases Made At 3rd Party Retailers
Receipt Scanning to Award Points for Purchases Made At 3rd Party Retailers
Zinrelo Loyalty Rewards Platform Demo - Attractive End User Loyalty Dashboard – On Desktop and Mobile
Attractive End User Loyalty Dashboard – On Desktop and Mobile
Zinrelo Loyalty Rewards Platform Demo - Referral Program to Acquire Customers Via Word-Of-Mouth
Referral Program to Acquire Customers Via Word-Of-Mouth
Zinrelo Loyalty Rewards Platform Demo - Stunning Loyalty Program Explainer Pages
Stunning Loyalty Program Explainer Pages
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Have you used Zinrelo Loyalty Rewards Platform before?
Yes

Video Reviews

85 Zinrelo Loyalty Rewards Platform Reviews

4.7 out of 5
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85 Zinrelo Loyalty Rewards Platform Reviews
4.7 out of 5
85 Zinrelo Loyalty Rewards Platform Reviews
4.7 out of 5

Zinrelo Loyalty Rewards Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zinrelo Loyalty Rewards PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MK
Director of Business Development
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Zinrelo Loyalty Rewards Platform?

The Zinrelo team has been very response and proactive in their service to us. The platform is easy to work with, install and customize Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

The limitations we have found come from the integration we have with Zinrelo and NetSuite Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

We use rewards to keep and grow our customer base. We have also created a Free Shipping program around Zinrelo rewards Review collected by and hosted on G2.com.

Response from Mihir Barve of Zinrelo Loyalty Rewards Platform

Thank you for the great review Micheal!

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zinrelo Loyalty Rewards Platform?

I like that Zinrelo is easy to navigate and use for our rewards program. The presets create an easy outline for a business to take what is provided and go from there. Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

I wish there were more video tutorials. There are a lot of resources, but having visual/video tutorials do make the initial familiarization of the program MUCH easier. Review collected by and hosted on G2.com.

Recommendations to others considering Zinrelo Loyalty Rewards Platform:

We have appreciated all the help that Sid has given us and continues to give us as we have begun to integrate this with our company! Thank you, Sid. Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

None that I can think of. Review collected by and hosted on G2.com.

Response from Mihir Barve of Zinrelo Loyalty Rewards Platform

Thank you for your great review. We will work on the video tutorials you have suggested.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Zinrelo Loyalty Rewards Platform?

What I love most about Zinrelo is how straightforward it is to use. Setting up loyalty rewards is super easy, and the customization options mean I can tailor it exactly to fit my brand. Plus, the analytics are super insightful, letting me see what’s working and where I can improve.

It feels like a complete package that’s genuinely designed to help me keep my customers coming back. Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

One thing I find challenging about the Zinrelo Loyalty Rewards Platform is that it can feel a bit overwhelming at first, with so many features and settings to navigate. Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

It’s helping me grow customer lifetime value without needing to constantly focus on new customer acquisition. Review collected by and hosted on G2.com.

Response from Mihir Barve of Zinrelo Loyalty Rewards Platform

Thank you for your the review. Our platform provides great flexibiilty and features to be able to tackle the new industry challeges. In case you feel overwhelmed, I would request you to reach out to our customer success teams who would be more than happy to assist you.

Dhritiman C.
DC
Associate Product Support
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Zinrelo Loyalty Rewards Platform?

Getting the rewards on the basis of your loyalty Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

sometimes there is a delay in receiving any reward that is very frustrating due to their policy Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

To manage customer loyalty programs which is useful to share rewards with customers and then see their reaction on the same Review collected by and hosted on G2.com.

Ricky D.
RD
Dropship Asset and onboarding coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zinrelo Loyalty Rewards Platform?

It allows businesses to tailor rewards programs to fit their unique needs, enhancing customer engagement. The data analytics feature also provides valuable insights into customer behavior, helping companies optimize their strategies. Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

I don't like few things which are

- complexity

- pricing structure for smaller business Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

It has a keen scope of benefits and those are:

- customer Retention

- Engagement Review collected by and hosted on G2.com.

Response from Mihir Barve of Zinrelo Loyalty Rewards Platform

Thank you for your feedback on the Zinrelo Loyalty Rewards Platform!

We’re thrilled to hear that you appreciate the customization options and the data analytics features. It’s great to know these have been beneficial in tailoring your rewards program and optimizing customer engagement!

We also value your input regarding the platform's complexity and pricing. The platform is designed with robust features to ensure businesses like yours have the flexibility to craft truly unique and impactful loyalty programs. We understand that with the flexibility and range of options comes a certain level of complexity.

Regarding the pricing, Zinrelo is designed with flexibility in mind through a pay-as-you-need model. This approach allows businesses of all sizes to scale their loyalty programs in a way that aligns with their current needs and budget, so you only invest in the features and scale you require at any given time. We’re constantly working to ensure this model remains accessible and valuable for businesses, no matter their size or growth stage.

Ashutosh S.
AS
Paid Social Campaign Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
What do you like best about Zinrelo Loyalty Rewards Platform?

We love how zinrelo recommend us the potential areas to increase revenue for our business Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

It been only a few months and so far don't see any flaws but will definitely let you know if I came across any Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

It helps in driving repeated purchase on our platform Review collected by and hosted on G2.com.

Response from Mihir Barve of Zinrelo Loyalty Rewards Platform

Thanks for a great review Ashutosh!

Ravu B.
RB
Lead Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Zinrelo Loyalty Rewards Platform?

What I like a most about this platform is that, It is User's friendly platform as it provides benefits & rewards to the users. Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

What I have observed as an user is that it has Limited customization options. Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

Invloves in Data driven insights & Referral programs. Review collected by and hosted on G2.com.

Response from Mihir Barve of Zinrelo Loyalty Rewards Platform

Thanks for a 5-star review Ravu!

Payal P.
PP
Social media marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Zinrelo Loyalty Rewards Platform?

The best part of this platform is to provides rewards to the customers Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

User interface is not that much good, may slightly outdated than the other platforms Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

Increasing customer engagement Review collected by and hosted on G2.com.

Response from Mihir Barve of Zinrelo Loyalty Rewards Platform

Thank you for your valuable feedback! We’re delighted to hear that you appreciate the rewards feature of the Zinrelo Loyalty Rewards Platform. Ensuring that our platform effectively enhances customer engagement is a top priority for us, and it’s great to know it’s making a positive impact.

We also appreciate your input regarding the user interface. We’re actively working on improvements to make our interface even more user-friendly and visually up-to-date. Your feedback is instrumental in helping us enhance the experience for all users, and we’re committed to continuous improvements in this area.

Doug H.
DH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Zinrelo Loyalty Rewards Platform?

Ease of use and the program is very intuitive! Customer service is excellent and anytime I had a question about something, a simple email, and they would respond very quickly. Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

I don't dislike anything on the software actually. It's been very easy to use right from the start. Integration into our Miva platform was extremely simple and had no issues. Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

Tracking points and analyzing user data is straightforward! Running campaigns and going through what customers are using on our rewards program couldn't be any simplier! Review collected by and hosted on G2.com.

Response from Mihir Barve of Zinrelo Loyalty Rewards Platform

Thanks for the great review Doug! It is a pleasure to work with you and your team.

GD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zinrelo Loyalty Rewards Platform?

Great customer service! Our rep Paul is awesome. Very responsive. Easy to use platform. Review collected by and hosted on G2.com.

What do you dislike about Zinrelo Loyalty Rewards Platform?

Pricy & sometimes can be slow to get to the bottom of tech issues but they ALWAYS work diligently to help. These issues are VERY few and far between! Review collected by and hosted on G2.com.

What problems is Zinrelo Loyalty Rewards Platform solving and how is that benefiting you?

Zinrelo helps us easily give our return customers added value for their frequent purchases! True VIP treatment. Review collected by and hosted on G2.com.

Response from Mihir Barve of Zinrelo Loyalty Rewards Platform

Thank you for your review Grant! We are always happy to work with our customers and we will work towards making your experience smooth so you do not have to face any issues.