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Best IT Asset Management Software for for Small Business

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall IT Asset Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business IT Asset Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business IT Asset Management category.

In addition to qualifying for inclusion in the IT Asset Management Software category, to qualify for inclusion in the Small Business IT Asset Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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15 Listings in Small Business IT Asset Management Available

(1,827)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in IT Asset Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote monitoring and management tool that provides detailed information about hardware configuration, software installed, and patch levels, and offers remote access to the file system, registry, services, and command line access for system and Powershell to run individual commands or scripts.
    • Reviewers frequently mention the ease of use, intuitive layout, quick deployment, and the ability to manage multiple clients' computers within one login/screen as some of the positive aspects of NinjaOne.
    • Reviewers mentioned issues with the interface taking time to learn, reports being difficult to configure, limitations on some operating systems, and problems with duplicate devices during deployment as some of the negative aspects of NinjaOne.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,100
    Features
    705
    Automation
    575
    Customer Support
    525
    Remote Access
    521
    Cons
    Missing Features
    536
    Improvement Needed
    278
    Feature Issues
    273
    Limited Features
    247
    Needs Improvement
    244
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NinjaOne features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,139 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote monitoring and management tool that provides detailed information about hardware configuration, software installed, and patch levels, and offers remote access to the file system, registry, services, and command line access for system and Powershell to run individual commands or scripts.
  • Reviewers frequently mention the ease of use, intuitive layout, quick deployment, and the ability to manage multiple clients' computers within one login/screen as some of the positive aspects of NinjaOne.
  • Reviewers mentioned issues with the interface taking time to learn, reports being difficult to configure, limitations on some operating systems, and problems with duplicate devices during deployment as some of the negative aspects of NinjaOne.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,100
Features
705
Automation
575
Customer Support
525
Remote Access
521
Cons
Missing Features
536
Improvement Needed
278
Feature Issues
273
Limited Features
247
Needs Improvement
244
NinjaOne features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.1
8.7
Asset Policy Management
Average: 8.3
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,139 Twitter followers
LinkedIn® Page
www.linkedin.com
1,319 employees on LinkedIn®
(788)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in IT Asset Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

    Users
    • Owner
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Atera is an IT management platform that combines remote monitoring, ticket management, and task automation, aiming to simplify IT operations.
    • Users frequently mention the platform's ease of use, cost-effective per-technician pricing model, and its automation features that enhance productivity by reducing manual tasks.
    • Users reported performance issues such as the Atera Agent being slow or crashing, basic SNMP monitoring feature, and concerns over recent price increases.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Atera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    447
    Features
    291
    Automation
    223
    Remote Access
    201
    Customer Support
    191
    Cons
    Missing Features
    230
    Limited Features
    155
    Feature Issues
    120
    Improvement Needed
    98
    Expensive
    77
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Atera features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    9.0
    Quality of Support
    Average: 8.9
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Atera
    Company Website
    Year Founded
    2011
    HQ Location
    Tel Aviv
    Twitter
    @AteraCloud
    1,592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    386 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atera is transforming IT management for enterprise IT departments and MSPs with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Acti

Users
  • Owner
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Atera is an IT management platform that combines remote monitoring, ticket management, and task automation, aiming to simplify IT operations.
  • Users frequently mention the platform's ease of use, cost-effective per-technician pricing model, and its automation features that enhance productivity by reducing manual tasks.
  • Users reported performance issues such as the Atera Agent being slow or crashing, basic SNMP monitoring feature, and concerns over recent price increases.
Atera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
447
Features
291
Automation
223
Remote Access
201
Customer Support
191
Cons
Missing Features
230
Limited Features
155
Feature Issues
120
Improvement Needed
98
Expensive
77
Atera features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
9.0
Quality of Support
Average: 8.9
9.2
Has the product been a good partner in doing business?
Average: 9.1
7.9
Asset Policy Management
Average: 8.3
Seller Details
Seller
Atera
Company Website
Year Founded
2011
HQ Location
Tel Aviv
Twitter
@AteraCloud
1,592 Twitter followers
LinkedIn® Page
www.linkedin.com
386 employees on LinkedIn®

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(1,046)4.9 out of 5
Optimized for quick response
1st Easiest To Use in IT Asset Management software
View top Consulting Services for Scrut Automation
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes com

    Users
    • CTO
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 49% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Scrut Automation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    370
    Helpful
    286
    Customer Support
    264
    Compliance
    252
    Compliance Management
    245
    Cons
    Improvement Needed
    93
    Improvements Needed
    68
    Technical Issues
    68
    Software Bugs
    57
    Evidence Collection
    50
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Scrut Automation features and usability ratings that predict user satisfaction
    9.6
    Ease of Use
    Average: 8.8
    9.8
    Quality of Support
    Average: 8.9
    9.8
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2022
    HQ Location
    Palo Alto, US
    Twitter
    @scrutsocial
    101 Twitter followers
    LinkedIn® Page
    in.linkedin.com
    188 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes com

Users
  • CTO
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 49% Mid-Market
Scrut Automation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
370
Helpful
286
Customer Support
264
Compliance
252
Compliance Management
245
Cons
Improvement Needed
93
Improvements Needed
68
Technical Issues
68
Software Bugs
57
Evidence Collection
50
Scrut Automation features and usability ratings that predict user satisfaction
9.6
Ease of Use
Average: 8.8
9.8
Quality of Support
Average: 8.9
9.8
Has the product been a good partner in doing business?
Average: 9.1
9.2
Asset Policy Management
Average: 8.3
Seller Details
Company Website
Year Founded
2022
HQ Location
Palo Alto, US
Twitter
@scrutsocial
101 Twitter followers
LinkedIn® Page
in.linkedin.com
188 employees on LinkedIn®
(183)4.5 out of 5
4th Easiest To Use in IT Asset Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lifecycle Manager is an IT planning and Asset management tool that helps MSPs have more productive conversations with their clients. It integrates with the most popular RMM and PSA tools to collect an

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 75% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ScalePad Lifecycle Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Integrations
    19
    Asset Management
    18
    Product Quality
    14
    Customer Support
    8
    Cons
    Integration Issues
    9
    Expensive
    5
    Inadequate Reporting
    5
    Navigation Issues
    5
    Insufficient Information
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ScalePad Lifecycle Manager features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.9
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ScalePad
    Company Website
    Year Founded
    2015
    HQ Location
    Vancouver, BC
    Twitter
    @GoScalePad
    1,023 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    247 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lifecycle Manager is an IT planning and Asset management tool that helps MSPs have more productive conversations with their clients. It integrates with the most popular RMM and PSA tools to collect an

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 75% Small-Business
  • 23% Mid-Market
ScalePad Lifecycle Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Integrations
19
Asset Management
18
Product Quality
14
Customer Support
8
Cons
Integration Issues
9
Expensive
5
Inadequate Reporting
5
Navigation Issues
5
Insufficient Information
4
ScalePad Lifecycle Manager features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.8
8.8
Quality of Support
Average: 8.9
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.3
Asset Policy Management
Average: 8.3
Seller Details
Seller
ScalePad
Company Website
Year Founded
2015
HQ Location
Vancouver, BC
Twitter
@GoScalePad
1,023 Twitter followers
LinkedIn® Page
www.linkedin.com
247 employees on LinkedIn®
(67)4.1 out of 5
Optimized for quick response
View top Consulting Services for Network Detective Pro
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Network Detective Pro® is the #1 non-intrusive IT assessment and reporting tool. With it, MSPs, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast a

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 64% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Network Detective Pro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    32
    Reporting Features
    21
    Product Quality
    19
    Features
    17
    Scanning Efficiency
    8
    Cons
    Learning Curve
    11
    Expensive
    10
    Limited Functionality
    9
    Limited Reporting
    9
    Slow Scanning
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Network Detective Pro features and usability ratings that predict user satisfaction
    7.7
    Ease of Use
    Average: 8.8
    7.6
    Quality of Support
    Average: 8.9
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    7.6
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Network Detective Pro® is the #1 non-intrusive IT assessment and reporting tool. With it, MSPs, IT Service Providers, VARs and multi-functional IT Professionals can quickly and easily capture a vast a

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 64% Small-Business
  • 34% Mid-Market
Network Detective Pro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
32
Reporting Features
21
Product Quality
19
Features
17
Scanning Efficiency
8
Cons
Learning Curve
11
Expensive
10
Limited Functionality
9
Limited Reporting
9
Slow Scanning
9
Network Detective Pro features and usability ratings that predict user satisfaction
7.7
Ease of Use
Average: 8.8
7.6
Quality of Support
Average: 8.9
8.0
Has the product been a good partner in doing business?
Average: 9.1
7.6
Asset Policy Management
Average: 8.3
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,686 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
(123)4.6 out of 5
6th Easiest To Use in IT Asset Management software
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Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

    Users
    • Director
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SuperOps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Customer Support
    42
    Features
    29
    User Interface
    23
    Integrations
    19
    Cons
    Missing Features
    26
    Feature Issues
    15
    Integration Issues
    12
    Lack of Integrations
    11
    Access Limitations
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SuperOps features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.8
    9.5
    Quality of Support
    Average: 8.9
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Claymont, US
    LinkedIn® Page
    www.linkedin.com
    189 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

Users
  • Director
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
SuperOps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Customer Support
42
Features
29
User Interface
23
Integrations
19
Cons
Missing Features
26
Feature Issues
15
Integration Issues
12
Lack of Integrations
11
Access Limitations
10
SuperOps features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.8
9.5
Quality of Support
Average: 8.9
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.3
Asset Policy Management
Average: 8.3
Seller Details
Company Website
Year Founded
2020
HQ Location
Claymont, US
LinkedIn® Page
www.linkedin.com
189 employees on LinkedIn®
(742)4.3 out of 5
Optimized for quick response
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Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SolarWinds® Service Desk is an all-in-one service management platform designed to help IT teams (and other departments) deliver reliable, efficient service. It integrates tools for managing incidents,

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 68% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SolarWinds Service Desk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    User Interface
    9
    Asset Management
    8
    Ticketing System
    7
    Ticket Management
    7
    Cons
    Missing Features
    6
    Asset Management
    4
    Insufficient Information
    4
    Ticketing Issues
    4
    Integration Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SolarWinds Service Desk features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.8
    8.9
    Quality of Support
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Austin, TX
    Twitter
    @solarwinds
    20,054 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,655 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SolarWinds® Service Desk is an all-in-one service management platform designed to help IT teams (and other departments) deliver reliable, efficient service. It integrates tools for managing incidents,

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 68% Mid-Market
  • 24% Enterprise
SolarWinds Service Desk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
User Interface
9
Asset Management
8
Ticketing System
7
Ticket Management
7
Cons
Missing Features
6
Asset Management
4
Insufficient Information
4
Ticketing Issues
4
Integration Issues
3
SolarWinds Service Desk features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.8
8.9
Quality of Support
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.0
Asset Policy Management
Average: 8.3
Seller Details
Company Website
Year Founded
1999
HQ Location
Austin, TX
Twitter
@solarwinds
20,054 Twitter followers
LinkedIn® Page
www.linkedin.com
2,655 employees on LinkedIn®
(589)4.7 out of 5
Optimized for quick response
9th Easiest To Use in IT Asset Management software
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

    Users
    • System Administrator
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IT Glue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    266
    Document Management
    146
    Password Management
    117
    Integrations
    113
    Organization
    101
    Cons
    Search Functionality
    40
    Search Limitations
    35
    Missing Features
    34
    App Functionality
    28
    Slow Performance
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IT Glue features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.8
    8.8
    Quality of Support
    Average: 8.9
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    7.8
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, con

Users
  • System Administrator
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 27% Mid-Market
IT Glue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
266
Document Management
146
Password Management
117
Integrations
113
Organization
101
Cons
Search Functionality
40
Search Limitations
35
Missing Features
34
App Functionality
28
Slow Performance
27
IT Glue features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.8
8.8
Quality of Support
Average: 8.9
9.0
Has the product been a good partner in doing business?
Average: 9.1
7.8
Asset Policy Management
Average: 8.3
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,686 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
(46)4.5 out of 5
10th Easiest To Use in IT Asset Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Josys is the SaaS Management Platform that simplifies how IT works. Our holistic approach equips IT managers with 360° control over their software and hardware portfolio by making it easier to visual

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Josys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Asset Management
    19
    Device Management
    19
    Easy Management
    15
    SaaS Management
    14
    Cons
    Missing Features
    14
    Limited Features
    12
    Integration Issues
    9
    Limited Integrations
    7
    Insufficient Information
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Josys features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.8
    9.2
    Quality of Support
    Average: 8.9
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2021
    HQ Location
    Tokyo, JP
    LinkedIn® Page
    www.linkedin.com
    149 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Josys is the SaaS Management Platform that simplifies how IT works. Our holistic approach equips IT managers with 360° control over their software and hardware portfolio by making it easier to visual

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Josys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Asset Management
19
Device Management
19
Easy Management
15
SaaS Management
14
Cons
Missing Features
14
Limited Features
12
Integration Issues
9
Limited Integrations
7
Insufficient Information
6
Josys features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.8
9.2
Quality of Support
Average: 8.9
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.3
Asset Policy Management
Average: 8.3
Seller Details
Company Website
Year Founded
2021
HQ Location
Tokyo, JP
LinkedIn® Page
www.linkedin.com
149 employees on LinkedIn®
Entry Level Price:$1.30
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Prey is a cross-platform Device Tracking & Security tool to stay in control of remote assets. Mobile device tracking, management, and data protection available for laptops, tablets and mobiles. I

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Prey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Tracking
    8
    Customer Support
    5
    Asset Management
    4
    Device Management
    4
    Cons
    Feature Deficiency
    3
    Missing Features
    3
    Deployment Issues
    2
    Device Management Issues
    2
    Update Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Prey features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.8
    9.7
    Quality of Support
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Santiago, Santiago
    Twitter
    @preyproject
    9,746 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Prey is a cross-platform Device Tracking & Security tool to stay in control of remote assets. Mobile device tracking, management, and data protection available for laptops, tablets and mobiles. I

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 31% Mid-Market
Prey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Tracking
8
Customer Support
5
Asset Management
4
Device Management
4
Cons
Feature Deficiency
3
Missing Features
3
Deployment Issues
2
Device Management Issues
2
Update Issues
2
Prey features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.8
9.7
Quality of Support
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.6
Asset Policy Management
Average: 8.3
Seller Details
Year Founded
2010
HQ Location
Santiago, Santiago
Twitter
@preyproject
9,746 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
(59)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SecPod SanerNow Cyberhygiene platform is a continuous vulnerability and exposure management solution built for the modern IT security landscape. IT and Security teams of small, mid-size, and large ent

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SanerNow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Security
    12
    Customer Support
    10
    Patch Management
    10
    Features
    9
    Cons
    Expensive
    6
    Missing Features
    6
    Learning Curve
    5
    Difficult Learning
    4
    Integration Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SanerNow features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.8
    9.2
    Quality of Support
    Average: 8.9
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SanerNow
    Company Website
    Year Founded
    2008
    HQ Location
    Redwood City, California
    Twitter
    @secpod
    548 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    137 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SecPod SanerNow Cyberhygiene platform is a continuous vulnerability and exposure management solution built for the modern IT security landscape. IT and Security teams of small, mid-size, and large ent

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Small-Business
  • 39% Mid-Market
SanerNow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Security
12
Customer Support
10
Patch Management
10
Features
9
Cons
Expensive
6
Missing Features
6
Learning Curve
5
Difficult Learning
4
Integration Issues
4
SanerNow features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.8
9.2
Quality of Support
Average: 8.9
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.3
Asset Policy Management
Average: 8.3
Seller Details
Seller
SanerNow
Company Website
Year Founded
2008
HQ Location
Redwood City, California
Twitter
@secpod
548 Twitter followers
LinkedIn® Page
www.linkedin.com
137 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogMeIn Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Access
    3
    Intuitive
    3
    Reliability
    3
    Remote Access
    3
    Cons
    Expensive
    4
    Missing Features
    3
    Access Control
    2
    Feature Issues
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogMeIn Central features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.8
    8.1
    Quality of Support
    Average: 8.9
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
    7.7
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoTo
    Year Founded
    2003
    HQ Location
    Boston, MA
    Twitter
    @goto
    46,486 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,144 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Central is a secure, cloud-based remote monitoring and management solution enabling IT professionals to effectively monitor, manage, and safeguard their endpoint infrastructure. ​Whether you have rem

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 38% Mid-Market
LogMeIn Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Access
3
Intuitive
3
Reliability
3
Remote Access
3
Cons
Expensive
4
Missing Features
3
Access Control
2
Feature Issues
2
Limited Features
2
LogMeIn Central features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.8
8.1
Quality of Support
Average: 8.9
8.4
Has the product been a good partner in doing business?
Average: 9.1
7.7
Asset Policy Management
Average: 8.3
Seller Details
Seller
GoTo
Year Founded
2003
HQ Location
Boston, MA
Twitter
@goto
46,486 Twitter followers
LinkedIn® Page
www.linkedin.com
1,144 employees on LinkedIn®
(219)4.6 out of 5
8th Easiest To Use in IT Asset Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and

    Users
    • Technology Specialist
    Industries
    • Primary/Secondary Education
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Incident IQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Asset Management
    21
    Features
    17
    Integrations
    16
    Customer Support
    15
    Cons
    Limited Features
    12
    Ticketing Issues
    11
    Missing Features
    9
    Limited Customization
    6
    Search Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Incident IQ features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.8
    9.1
    Quality of Support
    Average: 8.9
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Atlanta, Georgia
    Twitter
    @IncidentIQ
    397 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    185 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and

Users
  • Technology Specialist
Industries
  • Primary/Secondary Education
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 39% Enterprise
Incident IQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Asset Management
21
Features
17
Integrations
16
Customer Support
15
Cons
Limited Features
12
Ticketing Issues
11
Missing Features
9
Limited Customization
6
Search Issues
6
Incident IQ features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.8
9.1
Quality of Support
Average: 8.9
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.7
Asset Policy Management
Average: 8.3
Seller Details
Year Founded
2016
HQ Location
Atlanta, Georgia
Twitter
@IncidentIQ
397 Twitter followers
LinkedIn® Page
www.linkedin.com
185 employees on LinkedIn®
Entry Level Price:$29.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 71% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Genuity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Features
    19
    Customer Support
    17
    Pricing
    13
    Affordable
    11
    Cons
    Missing Features
    11
    Ticketing System Issues
    4
    Access Control
    3
    Inconvenience
    3
    Slow Updates
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Genuity features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.8
    9.8
    Quality of Support
    Average: 8.9
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.5
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genuity
    Year Founded
    2017
    HQ Location
    Glen Ellyn, US
    Twitter
    @Genuity
    8 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 71% Mid-Market
  • 21% Small-Business
Genuity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Features
19
Customer Support
17
Pricing
13
Affordable
11
Cons
Missing Features
11
Ticketing System Issues
4
Access Control
3
Inconvenience
3
Slow Updates
3
Genuity features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.8
9.8
Quality of Support
Average: 8.9
9.6
Has the product been a good partner in doing business?
Average: 9.1
7.5
Asset Policy Management
Average: 8.3
Seller Details
Seller
Genuity
Year Founded
2017
HQ Location
Glen Ellyn, US
Twitter
@Genuity
8 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oomnitza is a modern Information Technology Asset Management (ITAM) platform designed to keep enterprises running at peak performance. Traditional ITAM tools deliver limited visibility and contro

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oomnitza Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Product Quality
    3
    Asset Management
    2
    Centralized Management
    2
    Ease of Use
    2
    Cons
    Inadequate Reporting
    1
    Missing Features
    1
    User Interface
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oomnitza features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.8
    9.5
    Quality of Support
    Average: 8.9
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Asset Policy Management
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oomnitza
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Oomnitza
    389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    104 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Oomnitza is a modern Information Technology Asset Management (ITAM) platform designed to keep enterprises running at peak performance. Traditional ITAM tools deliver limited visibility and contro

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Enterprise
  • 39% Mid-Market
Oomnitza Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Product Quality
3
Asset Management
2
Centralized Management
2
Ease of Use
2
Cons
Inadequate Reporting
1
Missing Features
1
User Interface
1
Oomnitza features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.8
9.5
Quality of Support
Average: 8.9
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.0
Asset Policy Management
Average: 8.3
Seller Details
Seller
Oomnitza
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Oomnitza
389 Twitter followers
LinkedIn® Page
www.linkedin.com
104 employees on LinkedIn®