User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Guru is a knowledge base assistance tool that provides articles and information to guide users in various scenarios, and includes an AI tool for faster answers.
- Users like the ability to have all information in one place, the ease of creating new cards, the ability to collaborate with past and future members, and the AI tool that makes searching for information more efficient.
- Reviewers noted that the price can be high, the search function can be difficult if the correct terminology isn't used, users are frequently signed out, and the popups are not very smart or easy to manipulate.
