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Best Human Services Software for Medium-Sized Businesses

Dominick Duda
DD
Researched and written by Dominick Duda

Products classified in the overall Human Services category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Human Services to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Human Services category.

In addition to qualifying for inclusion in the Human Services Software category, to qualify for inclusion in the Medium-Sized Business Human Services Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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4 Listings in Human Services Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bonterra Case Management provides nonprofit organizations and public sector agencies with the resources, support and control they need to maximize impact in the communities they serve. Flexible progra

    Users
    • Executive Director
    • Case Manager
    Industries
    • Non-Profit Organization Management
    • Civic & Social Organization
    Market Segment
    • 69% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bonterra Case Management (formerly Apricot) features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.5
    8.5
    Performance
    Average: 9.2
    8.5
    Outcome Measurement
    Average: 8.9
    7.6
    Interoperability
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bonterra
    Company Website
    Year Founded
    2022
    HQ Location
    Austin, United States
    Twitter
    @BonterraTech
    843 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,289 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bonterra Case Management provides nonprofit organizations and public sector agencies with the resources, support and control they need to maximize impact in the communities they serve. Flexible progra

Users
  • Executive Director
  • Case Manager
Industries
  • Non-Profit Organization Management
  • Civic & Social Organization
Market Segment
  • 69% Small-Business
  • 29% Mid-Market
Bonterra Case Management (formerly Apricot) features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.5
8.5
Performance
Average: 9.2
8.5
Outcome Measurement
Average: 8.9
7.6
Interoperability
Average: 8.3
Seller Details
Seller
Bonterra
Company Website
Year Founded
2022
HQ Location
Austin, United States
Twitter
@BonterraTech
843 Twitter followers
LinkedIn® Page
www.linkedin.com
1,289 employees on LinkedIn®
(209)4.6 out of 5
2nd Easiest To Use in Human Services software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for

    Users
    • Director
    • Quality Assurance Coordinator
    Industries
    • Hospital & Health Care
    • Individual & Family Services
    Market Segment
    • 70% Mid-Market
    • 19% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Therap Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Document Management
    9
    Customer Support
    5
    Features
    4
    Training Resources
    4
    Cons
    Limited Features
    3
    Limited Customization
    2
    Poor Navigation
    2
    Time Consumption
    2
    Calendar Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Therap Services features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.5
    9.1
    Performance
    Average: 9.2
    8.9
    Outcome Measurement
    Average: 8.9
    8.3
    Interoperability
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Therap
    Year Founded
    2003
    HQ Location
    Torrington, US
    Twitter
    @therapservices
    526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    160 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Therap Services, LLC provides secure, web-based documentation, communication and electronic billing services to 7000+ Home and Community Based Service providers across the United States as well as for

Users
  • Director
  • Quality Assurance Coordinator
Industries
  • Hospital & Health Care
  • Individual & Family Services
Market Segment
  • 70% Mid-Market
  • 19% Small-Business
Therap Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Document Management
9
Customer Support
5
Features
4
Training Resources
4
Cons
Limited Features
3
Limited Customization
2
Poor Navigation
2
Time Consumption
2
Calendar Integration Issues
1
Therap Services features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.5
9.1
Performance
Average: 9.2
8.9
Outcome Measurement
Average: 8.9
8.3
Interoperability
Average: 8.3
Seller Details
Seller
Therap
Year Founded
2003
HQ Location
Torrington, US
Twitter
@therapservices
526 Twitter followers
LinkedIn® Page
www.linkedin.com
160 employees on LinkedIn®

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(30)4.8 out of 5
4th Easiest To Use in Human Services software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Electronic documentation software for I/DD and behavioral health service providers. Our software offers case management, client tracking, and an Electronic Health Record (EHR) all under one roof. Visi

    Users
    No information available
    Industries
    • Mental Health Care
    • Non-Profit Organization Management
    Market Segment
    • 63% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Foothold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Features
    2
    Customizability
    1
    Customization
    1
    Cons
    Customization Limitations
    1
    Data Management
    1
    File Management Issues
    1
    Improvement Needed
    1
    Inefficiency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Foothold features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.5
    9.4
    Performance
    Average: 9.2
    8.9
    Outcome Measurement
    Average: 8.9
    8.6
    Interoperability
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2000
    HQ Location
    New York
    Twitter
    @footholdtech
    538 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Electronic documentation software for I/DD and behavioral health service providers. Our software offers case management, client tracking, and an Electronic Health Record (EHR) all under one roof. Visi

Users
No information available
Industries
  • Mental Health Care
  • Non-Profit Organization Management
Market Segment
  • 63% Mid-Market
  • 33% Small-Business
Foothold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Features
2
Customizability
1
Customization
1
Cons
Customization Limitations
1
Data Management
1
File Management Issues
1
Improvement Needed
1
Inefficiency
1
Foothold features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.5
9.4
Performance
Average: 9.2
8.9
Outcome Measurement
Average: 8.9
8.6
Interoperability
Average: 8.3
Seller Details
Year Founded
2000
HQ Location
New York
Twitter
@footholdtech
538 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
(337)4.6 out of 5
1st Easiest To Use in Human Services software
Save to My Lists
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CharityTracker is a case management CRM solution specifically designed for nonprofits, social workers, healthcare providers, and various other organizations focused on community service. This platform

    Users
    • Executive Director
    • Case Manager
    Industries
    • Non-Profit Organization Management
    • Religious Institutions
    Market Segment
    • 90% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CharityTracker Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    110
    Community Collaboration
    34
    Data Management
    29
    Helpful
    29
    Reporting
    29
    Cons
    Data Management
    18
    Poor Reporting
    17
    Search Functionality
    12
    Limited Features
    11
    Navigation Difficulty
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CharityTracker features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.5
    8.8
    Performance
    Average: 9.2
    8.4
    Outcome Measurement
    Average: 8.9
    8.0
    Interoperability
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Florence, AL
    Twitter
    @SimonSolutions
    106 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CharityTracker is a case management CRM solution specifically designed for nonprofits, social workers, healthcare providers, and various other organizations focused on community service. This platform

Users
  • Executive Director
  • Case Manager
Industries
  • Non-Profit Organization Management
  • Religious Institutions
Market Segment
  • 90% Small-Business
  • 8% Mid-Market
CharityTracker Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
110
Community Collaboration
34
Data Management
29
Helpful
29
Reporting
29
Cons
Data Management
18
Poor Reporting
17
Search Functionality
12
Limited Features
11
Navigation Difficulty
11
CharityTracker features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.5
8.8
Performance
Average: 9.2
8.4
Outcome Measurement
Average: 8.9
8.0
Interoperability
Average: 8.3
Seller Details
Company Website
Year Founded
2006
HQ Location
Florence, AL
Twitter
@SimonSolutions
106 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®