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Even though faxing is a dated technology, many industries still rely on it day-to-day. But today no one wants to have to print something, then fax it, then wait for the confirmation. And because of th
We provide organizations globally with secure cloud payment and data protection solutions for any business communications environment including voice, chat, social, email, and contact center. Protect
Playvox by NICE Workforce Management (WFM) uses AI for efficient capacity planning, forecasting, scheduling, and intraday planning, accessible via the cloud. It provides real-time visibility into staf
PureSocial, integrated with Genesys Contact Center, helps businesses offer their customers a truly omnichannel service experience through video calls and the integration of social media and digital ch
The Sugar Connector for PureCloud integrates the Genesys PureCloud Solution with the Sugar CRM. Via a simple click contact center agents can access customer relationship data and hence provide for a
Twilio's Elastic SIP Trunking enables you to make & receive telephone calls from Genesys' Contact Center platform around the globe, with Phone Numbers available in approximately 100 countries. Dep
WebRTC is an open framework for the web that enables Real Time Communications in the browser. It includes the fundamental building blocks for high-quality communications on the web, such as network, a
Creovai is a software suite designed to bring intelligence and guidance to contact centers worldwide. By transforming unstructured conversation data into actionable insights, it empowers contact cente
Introducing DaVinci by AMC Technology – the leading contact center platform for cloud, premise, and hybrid setups. With a 99% uptime, DaVinci emphasizes secure Identity & Access Management, centra
Unleash the Power of emite Advanced CX Analytics: Elevate Your Customer Experience! Discover the game-changing potential of emite Advanced CX Analytics. Gain deep insights into customer interactions,
Collection of Genesys Cloud custom Data Actions expand the functionality of Genesys Cloud's Architect flows.
Established in 2012, Aivo empowers businesses to elevate their customer service experience with proven artificial intelligence solutions. With Aivo, companies leverage advanced conversational and gene
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition
CX Index is a SaaS Voice of the Customer application established in 2012 in Dublin, Ireland. It helps companies across a broad range of sectors, to capture and analyze customer feedback, so they can m
Dashbot is a bot analytics platform that enables publishers and developers to increase engagement, user acquisition, and monetization through actionable data and tools.