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Best Enterprise IT Management Software - Page 2

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall Enterprise IT Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Enterprise IT Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Enterprise IT Management category.

In addition to qualifying for inclusion in the Enterprise IT Management Software category, to qualify for inclusion in the Enterprise Business Enterprise IT Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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27 Listings in Enterprise IT Management Software Available

(172)4.7 out of 5
11th Easiest To Use in Enterprise IT Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nerdio Manager empowers IT professionals to easily deploy, manage, and cost-optimize native Microsoft Cloud technologies. Nerdio Manager runs in users’ own tenant without compromising security and com

    Users
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 48% Small-Business
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nerdio Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    128
    Customer Support
    49
    Automation Efficiency
    43
    Features
    33
    Easy Setup
    32
    Cons
    Expensive
    27
    Missing Features
    19
    Pricing Issues
    15
    Poor Customer Support
    13
    Learning Difficulty
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nerdio Manager features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Service Management
    Average: 8.7
    7.0
    ITIL Policy Compliance
    Average: 8.3
    7.8
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nerdio
    Company Website
    Year Founded
    2016
    HQ Location
    Chicago, IL
    Twitter
    @GetNerdio
    2,088 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    251 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nerdio Manager empowers IT professionals to easily deploy, manage, and cost-optimize native Microsoft Cloud technologies. Nerdio Manager runs in users’ own tenant without compromising security and com

Users
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 48% Small-Business
  • 27% Enterprise
Nerdio Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
128
Customer Support
49
Automation Efficiency
43
Features
33
Easy Setup
32
Cons
Expensive
27
Missing Features
19
Pricing Issues
15
Poor Customer Support
13
Learning Difficulty
12
Nerdio Manager features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.4
Service Management
Average: 8.7
7.0
ITIL Policy Compliance
Average: 8.3
7.8
Disaster Recovery
Average: 7.8
Seller Details
Seller
Nerdio
Company Website
Year Founded
2016
HQ Location
Chicago, IL
Twitter
@GetNerdio
2,088 Twitter followers
LinkedIn® Page
www.linkedin.com
251 employees on LinkedIn®
(37)4.1 out of 5
View top Consulting Services for Oracle IT Service Management Suite
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enter

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 65% Enterprise
    • 22% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle IT Service Management Suite features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Service Management
    Average: 8.7
    8.3
    ITIL Policy Compliance
    Average: 8.3
    8.3
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    824,139 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    199,405 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle IT Service Management (ITSM) Suite is an integrated solution that powers information-driven business excellence that can address and comprehensively manage the business of IT across their enter

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 65% Enterprise
  • 22% Mid-Market
Oracle IT Service Management Suite features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.3
Service Management
Average: 8.7
8.3
ITIL Policy Compliance
Average: 8.3
8.3
Disaster Recovery
Average: 7.8
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
824,139 Twitter followers
LinkedIn® Page
www.linkedin.com
199,405 employees on LinkedIn®
Ownership
NYSE:ORCL

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(116)4.5 out of 5
Optimized for quick response
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BackBox is an advanced, security-focused network device automation platform that simplifies and enhances network management for enterprises and service providers. By leveraging a robust Automation Bui

    Users
    • Senior Network Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 53% Enterprise
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BackBox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Backup
    48
    Automation
    43
    Customer Support
    37
    Backup Management
    28
    Cons
    Limited Features
    12
    Complex Setup
    11
    Poor Documentation
    10
    Lack of Features
    9
    Learning Curve
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BackBox features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Service Management
    Average: 8.7
    8.7
    ITIL Policy Compliance
    Average: 8.3
    9.0
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BackBox
    Company Website
    Year Founded
    2009
    HQ Location
    Global, OO
    Twitter
    @Back_Box
    282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BackBox is an advanced, security-focused network device automation platform that simplifies and enhances network management for enterprises and service providers. By leveraging a robust Automation Bui

Users
  • Senior Network Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 53% Enterprise
  • 28% Mid-Market
BackBox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Backup
48
Automation
43
Customer Support
37
Backup Management
28
Cons
Limited Features
12
Complex Setup
11
Poor Documentation
10
Lack of Features
9
Learning Curve
9
BackBox features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.2
Service Management
Average: 8.7
8.7
ITIL Policy Compliance
Average: 8.3
9.0
Disaster Recovery
Average: 7.8
Seller Details
Seller
BackBox
Company Website
Year Founded
2009
HQ Location
Global, OO
Twitter
@Back_Box
282 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

    Users
    No information available
    Industries
    • Information Technology and Services
    • Automotive
    Market Segment
    • 69% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SymphonyAI IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Asset Management
    4
    Automation
    4
    Configuration Ease
    4
    Efficiency
    4
    Cons
    Complex Setup
    4
    Slow Performance
    4
    Complex Configuration
    3
    Complexity
    3
    Limited Functionality
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Service Management
    Average: 8.7
    8.8
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @SymphonySummit
    490 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,531 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

Users
No information available
Industries
  • Information Technology and Services
  • Automotive
Market Segment
  • 69% Enterprise
  • 31% Mid-Market
SymphonyAI IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Asset Management
4
Automation
4
Configuration Ease
4
Efficiency
4
Cons
Complex Setup
4
Slow Performance
4
Complex Configuration
3
Complexity
3
Limited Functionality
3
SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Service Management
Average: 8.7
8.8
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.8
Seller Details
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@SymphonySummit
490 Twitter followers
LinkedIn® Page
www.linkedin.com
1,531 employees on LinkedIn®
(308)4.0 out of 5
Optimized for quick response
12th Easiest To Use in Enterprise IT Management software
View top Consulting Services for Kaseya VSA
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

    Users
    • Owner
    • IT Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 52% Small-Business
    • 42% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kaseya VSA 10 is a remote monitoring and management tool that offers features for IT management and automation, including patch automation, remote management, configurable reporting capabilities, and integration options.
    • Users like the ease of deploying the agent to devices, the ability to streamline IT operations, improve security, and the responsive customer support that helps with technical queries even on weekends.
    • Users mentioned that the cost to get started and deploy can be challenging, the user interface can sometimes lag, and the billing and licensing portal is extremely confusing, requiring direct contact with client representatives to fix issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kaseya VSA Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Features
    30
    Remote Access
    24
    Automation
    23
    Customer Support
    20
    Cons
    Feature Issues
    28
    Improvement Needed
    26
    Missing Features
    26
    Expensive
    18
    Learning Curve
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kaseya VSA features and usability ratings that predict user satisfaction
    7.6
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Service Management
    Average: 8.7
    7.6
    ITIL Policy Compliance
    Average: 8.3
    6.6
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,686 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,835 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capa

Users
  • Owner
  • IT Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 52% Small-Business
  • 42% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kaseya VSA 10 is a remote monitoring and management tool that offers features for IT management and automation, including patch automation, remote management, configurable reporting capabilities, and integration options.
  • Users like the ease of deploying the agent to devices, the ability to streamline IT operations, improve security, and the responsive customer support that helps with technical queries even on weekends.
  • Users mentioned that the cost to get started and deploy can be challenging, the user interface can sometimes lag, and the billing and licensing portal is extremely confusing, requiring direct contact with client representatives to fix issues.
Kaseya VSA Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Features
30
Remote Access
24
Automation
23
Customer Support
20
Cons
Feature Issues
28
Improvement Needed
26
Missing Features
26
Expensive
18
Learning Curve
17
Kaseya VSA features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.9
7.9
Service Management
Average: 8.7
7.6
ITIL Policy Compliance
Average: 8.3
6.6
Disaster Recovery
Average: 7.8
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,686 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
(585)4.1 out of 5
15th Easiest To Use in Enterprise IT Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisionin

    Users
    • IT Manager
    • Network Engineer
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 46% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft System Center Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Centralized Management
    2
    Customization
    2
    All-in-One Solution
    1
    Automation
    1
    Cons
    Expensive
    4
    Pricing Issues
    3
    Inaccurate Information
    2
    Learning Difficulty
    2
    Missing Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft System Center features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    Service Management
    Average: 8.7
    9.2
    ITIL Policy Compliance
    Average: 8.3
    8.3
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,031,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisionin

Users
  • IT Manager
  • Network Engineer
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 46% Enterprise
  • 33% Mid-Market
Microsoft System Center Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Centralized Management
2
Customization
2
All-in-One Solution
1
Automation
1
Cons
Expensive
4
Pricing Issues
3
Inaccurate Information
2
Learning Difficulty
2
Missing Features
2
Microsoft System Center features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.9
9.3
Service Management
Average: 8.7
9.2
ITIL Policy Compliance
Average: 8.3
8.3
Disaster Recovery
Average: 7.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,031,499 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ivanti Endpoint Manager integrates the management of all end user platforms and mobile devices in a unified endpoint management experience. It provides core IT management services that are highly leve

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 63% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ivanti Endpoint Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    1
    Device Management
    1
    Endpoint Management
    1
    Features
    1
    Cons
    Agent Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ivanti Endpoint Manager features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Service Management
    Average: 8.7
    8.3
    ITIL Policy Compliance
    Average: 8.3
    7.2
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ivanti
    Year Founded
    1985
    HQ Location
    South Jordan, UT
    Twitter
    @GoIvanti
    6,778 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,974 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ivanti Endpoint Manager integrates the management of all end user platforms and mobile devices in a unified endpoint management experience. It provides core IT management services that are highly leve

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 63% Enterprise
  • 36% Mid-Market
Ivanti Endpoint Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
1
Device Management
1
Endpoint Management
1
Features
1
Cons
Agent Issues
1
Ivanti Endpoint Manager features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.2
Service Management
Average: 8.7
8.3
ITIL Policy Compliance
Average: 8.3
7.2
Disaster Recovery
Average: 7.8
Seller Details
Seller
Ivanti
Year Founded
1985
HQ Location
South Jordan, UT
Twitter
@GoIvanti
6,778 Twitter followers
LinkedIn® Page
www.linkedin.com
2,974 employees on LinkedIn®
(472)4.4 out of 5
Optimized for quick response
7th Easiest To Use in Enterprise IT Management software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 61% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • N-able N-central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    200
    Features
    116
    Automation
    111
    Remote Access
    84
    Monitoring
    82
    Cons
    Missing Features
    90
    Feature Issues
    72
    Needs Improvement
    55
    Limited Features
    50
    Update Issues
    44
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • N-able N-central features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    8.0
    Service Management
    Average: 8.7
    7.6
    ITIL Policy Compliance
    Average: 8.3
    7.1
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,352 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility a

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 61% Small-Business
  • 34% Mid-Market
N-able N-central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
200
Features
116
Automation
111
Remote Access
84
Monitoring
82
Cons
Missing Features
90
Feature Issues
72
Needs Improvement
55
Limited Features
50
Update Issues
44
N-able N-central features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
8.0
Service Management
Average: 8.7
7.6
ITIL Policy Compliance
Average: 8.3
7.1
Disaster Recovery
Average: 7.8
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,352 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
Ownership
NYSE: NABL
(81)4.6 out of 5
Optimized for quick response
13th Easiest To Use in Enterprise IT Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Xurrent is service management for the modern enterprise. Purpose-built for today’s IT leaders and service providers, Xurrent’s AI-forward platform is easy to deploy with a low TCO that enables you to

    Users
    No information available
    Industries
    • Information Technology and Services
    • Insurance
    Market Segment
    • 49% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Xurrent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Efficiency
    8
    Intuitive
    8
    Features
    7
    Integrations
    7
    Cons
    Learning Curve
    6
    Limited Features
    5
    Insufficient Information
    3
    Limited Functionality
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Xurrent features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.5
    Service Management
    Average: 8.7
    8.8
    ITIL Policy Compliance
    Average: 8.3
    8.8
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Xurrent
    Company Website
    Year Founded
    2010
    HQ Location
    Santa Barbara, US
    Twitter
    @4me
    269 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Xurrent is service management for the modern enterprise. Purpose-built for today’s IT leaders and service providers, Xurrent’s AI-forward platform is easy to deploy with a low TCO that enables you to

Users
No information available
Industries
  • Information Technology and Services
  • Insurance
Market Segment
  • 49% Enterprise
  • 30% Mid-Market
Xurrent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Efficiency
8
Intuitive
8
Features
7
Integrations
7
Cons
Learning Curve
6
Limited Features
5
Insufficient Information
3
Limited Functionality
3
Missing Features
3
Xurrent features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.5
Service Management
Average: 8.7
8.8
ITIL Policy Compliance
Average: 8.3
8.8
Disaster Recovery
Average: 7.8
Seller Details
Seller
Xurrent
Company Website
Year Founded
2010
HQ Location
Santa Barbara, US
Twitter
@4me
269 Twitter followers
LinkedIn® Page
www.linkedin.com
125 employees on LinkedIn®
By IBM
(247)4.5 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by customers to assure application performance while eliminating inefficiencies by dynamicall

    Users
    • System Engineer
    • Systems Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Turbonomic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cost Optimization
    25
    Cost Efficiency
    21
    Performance
    21
    Ease of Use
    20
    Product Usefulness
    18
    Cons
    Expensive
    12
    Learning Curve
    10
    Complexity
    8
    Difficult Learning
    8
    Steep Learning Curve
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Turbonomic features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Service Management
    Average: 8.7
    8.0
    ITIL Policy Compliance
    Average: 8.3
    1.7
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    711,154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by customers to assure application performance while eliminating inefficiencies by dynamicall

Users
  • System Engineer
  • Systems Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Enterprise
  • 31% Mid-Market
IBM Turbonomic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cost Optimization
25
Cost Efficiency
21
Performance
21
Ease of Use
20
Product Usefulness
18
Cons
Expensive
12
Learning Curve
10
Complexity
8
Difficult Learning
8
Steep Learning Curve
8
IBM Turbonomic features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.4
Service Management
Average: 8.7
8.0
ITIL Policy Compliance
Average: 8.3
1.7
Disaster Recovery
Average: 7.8
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
711,154 Twitter followers
LinkedIn® Page
www.linkedin.com
317,108 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nicus Software offers a powerful suite of ITFM/TBM applications designed to achieve true IT cost transparency and encourage informed decision making including: Planning, Cost Modeling, Bill of IT, App

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 100% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nicus features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1992
    HQ Location
    Roanoke, Virginia
    Twitter
    @NicusSoftware
    418 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nicus Software offers a powerful suite of ITFM/TBM applications designed to achieve true IT cost transparency and encourage informed decision making including: Planning, Cost Modeling, Bill of IT, App

Users
No information available
Industries
  • Insurance
Market Segment
  • 100% Enterprise
Nicus features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1992
HQ Location
Roanoke, Virginia
Twitter
@NicusSoftware
418 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, s

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS Service Catalog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    1
    Control
    1
    Customization
    1
    Ease of Use
    1
    Self-Service Provisioning
    1
    Cons
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS Service Catalog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Service Management
    Average: 8.7
    6.7
    ITIL Policy Compliance
    Average: 8.3
    6.7
    Disaster Recovery
    Average: 7.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,230,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    136,383 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, s

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 24% Mid-Market
AWS Service Catalog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
1
Control
1
Customization
1
Ease of Use
1
Self-Service Provisioning
1
Cons
Pricing Issues
1
AWS Service Catalog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.8
Service Management
Average: 8.7
6.7
ITIL Policy Compliance
Average: 8.3
6.7
Disaster Recovery
Average: 7.8
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,230,610 Twitter followers
LinkedIn® Page
www.linkedin.com
136,383 employees on LinkedIn®
Ownership
NASDAQ: AMZN