Best Enterprise Feedback Management Software - Page 7
Enterprise feedback management (EFM) software allows companies to solicit and manage feedback and data from their customers in a centralized location. EFM software transforms customer feedback (e.g., surveys) into actionable information and enables the distribution of that information throughout an organization. Companies can use EFM systems to gather data on customers, employees, and market research. These tools are often designed for use by multiple parties in an organization who have varying roles and permissions, and are often integrated with CRM software.
While EFM software can have significant overlap with survey software and experience management software, the three categories are mutually exclusive. Compared to products in the Survey category, EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Meanwhile, products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback.
Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution.
To qualify for inclusion in the Enterprise Feedback Management category, a product must:
Best Enterprise Feedback Management Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Gather in-app user feedback for free Available on websites, iOS, and Android.
- 67% Mid-Market
- 33% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Embrace empowers engineers to manage the complexity of mobile to build better, bolder experiences. At a time when mobile is more crucial than ever, teams often face fragmented solutions, missing dat
- 62% Small-Business
- 38% Mid-Market
21,100 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
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featureOS: AI-Powered User Feedback & Roadmap Management featureOS transforms user feedback into actionable insights with AI-driven analysis and seamless integrations. Say goodbye to scattered fe
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
GoSurvey is the real time tool for measuring customer experience.
- 67% Mid-Market
- 33% Small-Business
- Overview
- User Satisfaction
- Seller Details
Our powerful cloud-based software platform, Harmoni, is purpose-built for market research data. Harmoni is a true' data-to-decision-making' solution from data processing to analysis, reporting, visual
- 67% Mid-Market
- 33% Small-Business
631 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Markets grow, consumers evolve, and brands must fight to stay at the forefront of industry. To succeed in this competitive landscape, your team needs an insights partner they can rely on. A partner de
- 33% Enterprise
- 33% Mid-Market
2,735 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of
- 83% Small-Business
- 17% Mid-Market
1,023 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
PropFuel is a SaaS platform helping associations turn broadcast communications into conversations. These conversations capture the Voice of the Member, identify individual needs and streamline one-on-
- 100% Small-Business
89 Twitter followers
- Overview
- User Satisfaction
- Seller Details
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Sekker is an app that allows you to collect feedback from your customer with a variety of customer experience surveys like: NPS, CES, CSAT, CES, Stars, Thumbs, Smiley, PMF, ENPS. You can share in a
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Survey Dynamix is a cloud based survey solution with a focus on Contact Centres. Perform outbound, inbound or SMS surveys and get real-time actionable feedback from your customers.
- 67% Enterprise
- 33% Small-Business
2,289 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Affiniv is a customer feedback management software used by businesses to collect feedback from their customers in an effortless manner. Standard surveys like NPS, CSAT etc, are supported out of the bo
- 50% Small-Business
- Overview
- User Satisfaction
- Seller Details
Analyzing customer and employee feedback has never been easier with Deep Talk. With just a few clicks, you can turn any text, including surveys, reviews, chats, and emails, into powerful data. Thi
- 75% Small-Business
- 25% Mid-Market
226 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
At Feedmoji, we're thrilled about changing the way businesses collect feedback. We're obsessed with providing affordable, simple yet innovative tools to small and medium-sized businesses to help them
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Groopit is an entirely new category of enterprise SaaS called crowdsolving. Simplify how employees share competitive intel, product feedback, merchandising insights, operational issues, and real-time
- 50% Enterprise
- 50% Mid-Market
31 Twitter followers
