It was easy to get onboarded and introduce it to our team. The learning curve wasn't steep at all and the UX is really great Review collected by and hosted on G2.com.
In the end it didn't have a ket feature or two that we needed and we ended up deciding to use another product. Had that not been the case we'd still be using them today and have them in mind for other clients that they might be more a fit for Review collected by and hosted on G2.com.
The product is Easy to use, implementation and integration wise.
Thier customer support is okay. Review collected by and hosted on G2.com.
Thier price plan can be reduced a little further. Review collected by and hosted on G2.com.