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Best Enterprise Content Management (ECM) Systems for for Small Business

Marina Schlosser
MS
Researched and written by Marina Schlosser

Products classified in the overall Enterprise Content Management (ECM) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Enterprise Content Management (ECM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Enterprise Content Management (ECM) category.

In addition to qualifying for inclusion in the Enterprise Content Management (ECM) Systems category, to qualify for inclusion in the Small Business Enterprise Content Management (ECM) Systems category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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21 Listings in Small Business Enterprise Content Management (ECM) Available

By Box
(4,977)4.2 out of 5
5th Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
Entry Level Price:$5.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplify your tech stack and save on cost with the Content Cloud: a secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, e-signature, cla

    Users
    • Project Manager
    • Consultant
    Industries
    • Higher Education
    • Information Technology and Services
    Market Segment
    • 42% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Box Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Sharing
    33
    Easy Sharing
    26
    Data Storage
    25
    File Sharing
    23
    Cons
    Expensive
    15
    Poor User Interface
    14
    Slow Performance
    13
    Interface Usability
    12
    Performance Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Box features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.7
    8.4
    Process Automation
    Average: 8.6
    8.9
    Performance and Reliability
    Average: 8.9
    8.3
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Box
    Year Founded
    1998
    HQ Location
    Redwood City, CA
    Twitter
    @Box
    76,734 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,746 employees on LinkedIn®
    Ownership
    NYSE:BOX
Product Description
How are these determined?Information
This description is provided by the seller.

Simplify your tech stack and save on cost with the Content Cloud: a secure, easy-to-use platform built for the entire content lifecycle, from file creation and sharing, to co-editing, e-signature, cla

Users
  • Project Manager
  • Consultant
Industries
  • Higher Education
  • Information Technology and Services
Market Segment
  • 42% Enterprise
  • 32% Mid-Market
Box Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Sharing
33
Easy Sharing
26
Data Storage
25
File Sharing
23
Cons
Expensive
15
Poor User Interface
14
Slow Performance
13
Interface Usability
12
Performance Issues
12
Box features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.7
8.4
Process Automation
Average: 8.6
8.9
Performance and Reliability
Average: 8.9
8.3
Conditions
Average: 8.3
Seller Details
Seller
Box
Year Founded
1998
HQ Location
Redwood City, CA
Twitter
@Box
76,734 Twitter followers
LinkedIn® Page
www.linkedin.com
3,746 employees on LinkedIn®
Ownership
NYSE:BOX
(893)4.7 out of 5
Optimized for quick response
9th Easiest To Use in Enterprise Content Management (ECM) software
View top Consulting Services for Sanity
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sanity is a Content Operating System for forward-thinking organizations making content their competitive advantage. Sanity delivers content anywhere (like a headless CMS), but beyond that, Sanity give

    Users
    • Software Engineer
    • Web Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sanity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    148
    Customizability
    121
    Flexibility
    108
    Customization
    93
    Features
    92
    Cons
    Learning Curve
    86
    Poor Documentation
    52
    Lack of Tutorials
    45
    Missing Features
    34
    Lack of Features
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sanity features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.7
    7.9
    Process Automation
    Average: 8.6
    8.7
    Performance and Reliability
    Average: 8.9
    8.0
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sanity.io
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @sanity_io
    14,124 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    218 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sanity is a Content Operating System for forward-thinking organizations making content their competitive advantage. Sanity delivers content anywhere (like a headless CMS), but beyond that, Sanity give

Users
  • Software Engineer
  • Web Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 18% Mid-Market
Sanity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
148
Customizability
121
Flexibility
108
Customization
93
Features
92
Cons
Learning Curve
86
Poor Documentation
52
Lack of Tutorials
45
Missing Features
34
Lack of Features
30
Sanity features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.7
7.9
Process Automation
Average: 8.6
8.7
Performance and Reliability
Average: 8.9
8.0
Conditions
Average: 8.3
Seller Details
Seller
Sanity.io
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@sanity_io
14,124 Twitter followers
LinkedIn® Page
www.linkedin.com
218 employees on LinkedIn®

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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Organizations need to deliver timely and relevant information to boost productivity, collaboration and decision-making among increasingly distributed workforces. To reach peak performance, organizatio

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OpenText Extended ECM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Document Management
    12
    Seamless Integration
    11
    Workflow Efficiency
    10
    Content Management
    9
    Data Management
    9
    Cons
    Expensive
    10
    Learning Curve
    7
    Training Required
    7
    Technical Knowledge
    5
    Difficult Configuration
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OpenText Extended ECM features and usability ratings that predict user satisfaction
    8.0
    Ease of Use
    Average: 8.7
    7.9
    Process Automation
    Average: 8.6
    7.9
    Performance and Reliability
    Average: 8.9
    7.7
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OpenText
    Year Founded
    1991
    HQ Location
    Waterloo, ON
    Twitter
    @OpenText
    21,942 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22,114 employees on LinkedIn®
    Ownership
    NASDAQ:OTEX
Product Description
How are these determined?Information
This description is provided by the seller.

Organizations need to deliver timely and relevant information to boost productivity, collaboration and decision-making among increasingly distributed workforces. To reach peak performance, organizatio

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Enterprise
  • 32% Mid-Market
OpenText Extended ECM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Document Management
12
Seamless Integration
11
Workflow Efficiency
10
Content Management
9
Data Management
9
Cons
Expensive
10
Learning Curve
7
Training Required
7
Technical Knowledge
5
Difficult Configuration
4
OpenText Extended ECM features and usability ratings that predict user satisfaction
8.0
Ease of Use
Average: 8.7
7.9
Process Automation
Average: 8.6
7.9
Performance and Reliability
Average: 8.9
7.7
Conditions
Average: 8.3
Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,942 Twitter followers
LinkedIn® Page
www.linkedin.com
22,114 employees on LinkedIn®
Ownership
NASDAQ:OTEX
(250)4.3 out of 5
Optimized for quick response
4th Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with

    Users
    No information available
    Industries
    • Legal Services
    • Law Practice
    Market Segment
    • 48% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iManage Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Document Management
    49
    Intuitive
    23
    Email Integration
    22
    Search Functionality
    22
    Cons
    Learning Curve
    17
    Limitations
    15
    Document Management
    13
    Learning Difficulty
    10
    Needs Improvement
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iManage Work features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.7
    8.3
    Process Automation
    Average: 8.6
    8.8
    Performance and Reliability
    Average: 8.9
    8.4
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iManage
    Company Website
    Year Founded
    2015
    HQ Location
    Chicago, Illinois
    Twitter
    @imanageinc
    2,751 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,168 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with

Users
No information available
Industries
  • Legal Services
  • Law Practice
Market Segment
  • 48% Mid-Market
  • 30% Enterprise
iManage Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Document Management
49
Intuitive
23
Email Integration
22
Search Functionality
22
Cons
Learning Curve
17
Limitations
15
Document Management
13
Learning Difficulty
10
Needs Improvement
9
iManage Work features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.7
8.3
Process Automation
Average: 8.6
8.8
Performance and Reliability
Average: 8.9
8.4
Conditions
Average: 8.3
Seller Details
Seller
iManage
Company Website
Year Founded
2015
HQ Location
Chicago, Illinois
Twitter
@imanageinc
2,751 Twitter followers
LinkedIn® Page
www.linkedin.com
1,168 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easy content management – intuitive, integrated and cloud-enabled. Xerox DocuShare is enterprise content management (ECM) designed with usability, flexibility and convenience in mind. It helps knowle

    Users
    No information available
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 47% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DocuShare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Automation
    1
    Content Management
    1
    Data Storage
    1
    Document Management
    1
    Cons
    Complex Workflows
    1
    Large Data Management
    1
    Navigation Issues
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DocuShare features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 8.7
    8.2
    Process Automation
    Average: 8.6
    8.6
    Performance and Reliability
    Average: 8.9
    8.0
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Xerox
    Year Founded
    1906
    HQ Location
    Norwalk, CT
    Twitter
    @Xerox
    162,658 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50,811 employees on LinkedIn®
    Ownership
    NYSE:XRX
Product Description
How are these determined?Information
This description is provided by the seller.

Easy content management – intuitive, integrated and cloud-enabled. Xerox DocuShare is enterprise content management (ECM) designed with usability, flexibility and convenience in mind. It helps knowle

Users
No information available
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 47% Enterprise
  • 33% Mid-Market
DocuShare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Automation
1
Content Management
1
Data Storage
1
Document Management
1
Cons
Complex Workflows
1
Large Data Management
1
Navigation Issues
1
Performance Issues
1
DocuShare features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 8.7
8.2
Process Automation
Average: 8.6
8.6
Performance and Reliability
Average: 8.9
8.0
Conditions
Average: 8.3
Seller Details
Seller
Xerox
Year Founded
1906
HQ Location
Norwalk, CT
Twitter
@Xerox
162,658 Twitter followers
LinkedIn® Page
www.linkedin.com
50,811 employees on LinkedIn®
Ownership
NYSE:XRX
(453)4.5 out of 5
13th Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle—from creation and management to delivery

    Users
    • Software Engineer
    • Frontend Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Storyblok Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    99
    Content Management
    68
    Intuitive
    64
    Features
    52
    Creation Ease
    34
    Cons
    Learning Curve
    22
    Needs Improvement
    19
    Missing Features
    18
    Poor Documentation
    18
    Content Management
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Storyblok features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.7
    8.6
    Process Automation
    Average: 8.6
    9.2
    Performance and Reliability
    Average: 8.9
    8.4
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Storyblok
    Company Website
    Year Founded
    2017
    HQ Location
    Linz, Oberösterreich
    Twitter
    @storyblok
    9,391 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    252 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Storyblok is the enterprise-ready headless CMS that empowers developers and marketers to bring ideas to market faster. It supports the entire content lifecycle—from creation and management to delivery

Users
  • Software Engineer
  • Frontend Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Small-Business
  • 30% Mid-Market
Storyblok Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
99
Content Management
68
Intuitive
64
Features
52
Creation Ease
34
Cons
Learning Curve
22
Needs Improvement
19
Missing Features
18
Poor Documentation
18
Content Management
17
Storyblok features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.7
8.6
Process Automation
Average: 8.6
9.2
Performance and Reliability
Average: 8.9
8.4
Conditions
Average: 8.3
Seller Details
Seller
Storyblok
Company Website
Year Founded
2017
HQ Location
Linz, Oberösterreich
Twitter
@storyblok
9,391 Twitter followers
LinkedIn® Page
www.linkedin.com
252 employees on LinkedIn®
(158)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
Entry Level Price:$50.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paper-based work is a soul-crushing, profit-sapping drag on individual, team, and company productivity. Paper literally smothers innovation, creating a competitive disadvantage. The Square 9 AI-pow

    Users
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 57% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Square 9 is a document management software that offers pre-configured templates and drag-and-drop tools for setting up workflows and managing documents without needing coding skills.
    • Users like the ease of use, the quick customer support, the user-friendly environment, the ability to store large amounts of files and documents, and the customization options that Square 9 offers.
    • Reviewers experienced issues with the implementation process, data retrieval, lack of phone support, occasional bugs with the global search portal, slow running times, and the need for IT intervention when the system gets bogged down.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Square 9 Softworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Customer Support
    18
    Document Management
    16
    Efficiency
    15
    Organization
    14
    Cons
    Learning Curve
    7
    Slow Performance
    7
    System Delays
    7
    Slow Loading
    6
    Performance Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Square 9 Softworks features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.7
    8.9
    Process Automation
    Average: 8.6
    8.9
    Performance and Reliability
    Average: 8.9
    9.2
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Square 9
    Company Website
    Year Founded
    2006
    HQ Location
    New Haven, CT
    Twitter
    @S9Softworks
    661 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paper-based work is a soul-crushing, profit-sapping drag on individual, team, and company productivity. Paper literally smothers innovation, creating a competitive disadvantage. The Square 9 AI-pow

Users
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 57% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Square 9 is a document management software that offers pre-configured templates and drag-and-drop tools for setting up workflows and managing documents without needing coding skills.
  • Users like the ease of use, the quick customer support, the user-friendly environment, the ability to store large amounts of files and documents, and the customization options that Square 9 offers.
  • Reviewers experienced issues with the implementation process, data retrieval, lack of phone support, occasional bugs with the global search portal, slow running times, and the need for IT intervention when the system gets bogged down.
Square 9 Softworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Customer Support
18
Document Management
16
Efficiency
15
Organization
14
Cons
Learning Curve
7
Slow Performance
7
System Delays
7
Slow Loading
6
Performance Issues
5
Square 9 Softworks features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.7
8.9
Process Automation
Average: 8.6
8.9
Performance and Reliability
Average: 8.9
9.2
Conditions
Average: 8.3
Seller Details
Seller
Square 9
Company Website
Year Founded
2006
HQ Location
New Haven, CT
Twitter
@S9Softworks
661 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
(972)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
Entry Level Price:$50.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach incorporates innovations in machine learning and AI to enable organiz

    Users
    • City Clerk
    • Account Manager
    Industries
    • Government Administration
    • Education Management
    Market Segment
    • 58% Mid-Market
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Laserfiche Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    216
    Document Management
    118
    Form Creation
    104
    Process Automation
    88
    Data Management
    86
    Cons
    Missing Features
    69
    Learning Curve
    66
    Training Required
    42
    Complexity
    39
    Learning Difficulty
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Laserfiche features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.7
    9.2
    Process Automation
    Average: 8.6
    8.9
    Performance and Reliability
    Average: 8.9
    9.0
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1987
    HQ Location
    Long Beach, California
    Twitter
    @laserfiche
    4,818 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach incorporates innovations in machine learning and AI to enable organiz

Users
  • City Clerk
  • Account Manager
Industries
  • Government Administration
  • Education Management
Market Segment
  • 58% Mid-Market
  • 26% Enterprise
Laserfiche Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
216
Document Management
118
Form Creation
104
Process Automation
88
Data Management
86
Cons
Missing Features
69
Learning Curve
66
Training Required
42
Complexity
39
Learning Difficulty
37
Laserfiche features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.7
9.2
Process Automation
Average: 8.6
8.9
Performance and Reliability
Average: 8.9
9.0
Conditions
Average: 8.3
Seller Details
Company Website
Year Founded
1987
HQ Location
Long Beach, California
Twitter
@laserfiche
4,818 Twitter followers
LinkedIn® Page
www.linkedin.com
406 employees on LinkedIn®
(530)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Enterprise Content Management (ECM) software
View top Consulting Services for Cloudflare Application Security and Performance
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloudflare is the cloud for the “everywhere world”. At Cloudflare, we have our eyes set on an ambitious goal -- to help build a better Internet. Today, everything needs to be connected to everything

    Users
    • Web Developer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Cloudflare is a DNS server provider that offers features like caching, load balancing, and Automatic Platform Optimization to improve website speed and reliability.
    • Users like the high level of security, fast response time on DNS queries, and the ease of deployment, dashboard and configurations for the WAF, Cache, and other features.
    • Reviewers noted issues with confusing naming of services, complex delegation of domain registrations, and problems with customer support and billing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cloudflare Application Security and Performance Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Security
    63
    Ease of Use
    62
    Speed
    46
    Speed Performance
    42
    Performance Speed
    40
    Cons
    Technical Issues
    19
    Expensive
    15
    Complex User Interface
    14
    Performance Issues
    14
    Pricing Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cloudflare Application Security and Performance features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.7
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, California
    Twitter
    @Cloudflare
    212,895 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,964 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloudflare is the cloud for the “everywhere world”. At Cloudflare, we have our eyes set on an ambitious goal -- to help build a better Internet. Today, everything needs to be connected to everything

Users
  • Web Developer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Cloudflare is a DNS server provider that offers features like caching, load balancing, and Automatic Platform Optimization to improve website speed and reliability.
  • Users like the high level of security, fast response time on DNS queries, and the ease of deployment, dashboard and configurations for the WAF, Cache, and other features.
  • Reviewers noted issues with confusing naming of services, complex delegation of domain registrations, and problems with customer support and billing.
Cloudflare Application Security and Performance Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Security
63
Ease of Use
62
Speed
46
Speed Performance
42
Performance Speed
40
Cons
Technical Issues
19
Expensive
15
Complex User Interface
14
Performance Issues
14
Pricing Issues
13
Cloudflare Application Security and Performance features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.7
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
2009
HQ Location
San Francisco, California
Twitter
@Cloudflare
212,895 Twitter followers
LinkedIn® Page
www.linkedin.com
4,964 employees on LinkedIn®
(373)4.3 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revver, formerly eFileCabinet, empowers businesses to reinvent their most common processes to be more efficient. It’s an automation engine that provides businesses with intelligent organization, workf

    Users
    • Owner
    • President
    Industries
    • Accounting
    • Financial Services
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Revver Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    28
    Document Management
    22
    Efficiency
    12
    Customer Support
    11
    Features
    11
    Cons
    Slow Loading
    11
    Slow Performance
    10
    Performance Issues
    8
    Bugs
    6
    Document
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Revver features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.7
    8.3
    Process Automation
    Average: 8.6
    8.6
    Performance and Reliability
    Average: 8.9
    8.1
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Revver
    Company Website
    Year Founded
    2001
    HQ Location
    Lehi, UT
    Twitter
    @RevverDocs
    5,308 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revver, formerly eFileCabinet, empowers businesses to reinvent their most common processes to be more efficient. It’s an automation engine that provides businesses with intelligent organization, workf

Users
  • Owner
  • President
Industries
  • Accounting
  • Financial Services
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
Revver Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
28
Document Management
22
Efficiency
12
Customer Support
11
Features
11
Cons
Slow Loading
11
Slow Performance
10
Performance Issues
8
Bugs
6
Document
6
Revver features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.7
8.3
Process Automation
Average: 8.6
8.6
Performance and Reliability
Average: 8.9
8.1
Conditions
Average: 8.3
Seller Details
Seller
Revver
Company Website
Year Founded
2001
HQ Location
Lehi, UT
Twitter
@RevverDocs
5,308 Twitter followers
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Securely share content and collaborate with clients and internal teams from any device or location with Progress ShareFile. Departments and small businesses need simple, secure solutions to collaborat

    Users
    • Owner
    • Office Manager
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 36% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Progress ShareFile Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Sharing
    12
    File Sharing
    11
    Security
    11
    Easy Access
    8
    Cons
    Performance Issues
    6
    Slow Performance
    6
    Learning Curve
    5
    Expensive
    4
    Slow Loading
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Progress ShareFile features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.7
    8.0
    Process Automation
    Average: 8.6
    8.8
    Performance and Reliability
    Average: 8.9
    8.3
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    50,188 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,615 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Securely share content and collaborate with clients and internal teams from any device or location with Progress ShareFile. Departments and small businesses need simple, secure solutions to collaborat

Users
  • Owner
  • Office Manager
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 36% Small-Business
  • 32% Mid-Market
Progress ShareFile Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Sharing
12
File Sharing
11
Security
11
Easy Access
8
Cons
Performance Issues
6
Slow Performance
6
Learning Curve
5
Expensive
4
Slow Loading
4
Progress ShareFile features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.7
8.0
Process Automation
Average: 8.6
8.8
Performance and Reliability
Average: 8.9
8.3
Conditions
Average: 8.3
Seller Details
Company Website
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
50,188 Twitter followers
LinkedIn® Page
www.linkedin.com
3,615 employees on LinkedIn®
(147)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • M-Files Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Collaboration
    1
    Collaboration Focus
    1
    Features
    1
    Organization
    1
    Process Improvement
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • M-Files features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 8.7
    8.5
    Process Automation
    Average: 8.6
    8.4
    Performance and Reliability
    Average: 8.9
    8.4
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Plano, TX
    Twitter
    @M_Files
    8,827 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    672 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 39% Small-Business
M-Files Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Collaboration
1
Collaboration Focus
1
Features
1
Organization
1
Process Improvement
1
Cons
This product has not yet received any negative sentiments.
M-Files features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 8.7
8.5
Process Automation
Average: 8.6
8.4
Performance and Reliability
Average: 8.9
8.4
Conditions
Average: 8.3
Seller Details
Company Website
Year Founded
2002
HQ Location
Plano, TX
Twitter
@M_Files
8,827 Twitter followers
LinkedIn® Page
www.linkedin.com
672 employees on LinkedIn®
(148)4.5 out of 5
8th Easiest To Use in Enterprise Content Management (ECM) software
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Entry Level Price:Starting at $6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights managemen

    Users
    No information available
    Industries
    • Information Technology and Services
    • Construction
    Market Segment
    • 46% Mid-Market
    • 45% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FileCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Security
    7
    Customer Support
    4
    Easy Integration
    4
    Simple
    4
    Cons
    Lack of Features
    2
    Poor Customer Support
    2
    Security
    2
    Bug Issues
    1
    Difficult Configuration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FileCloud features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.7
    8.6
    Process Automation
    Average: 8.6
    9.0
    Performance and Reliability
    Average: 8.9
    8.3
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FileCloud
    Year Founded
    2016
    HQ Location
    Austin, TX
    Twitter
    @getfilecloud
    1,473 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights managemen

Users
No information available
Industries
  • Information Technology and Services
  • Construction
Market Segment
  • 46% Mid-Market
  • 45% Small-Business
FileCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Security
7
Customer Support
4
Easy Integration
4
Simple
4
Cons
Lack of Features
2
Poor Customer Support
2
Security
2
Bug Issues
1
Difficult Configuration
1
FileCloud features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.7
8.6
Process Automation
Average: 8.6
9.0
Performance and Reliability
Average: 8.9
8.3
Conditions
Average: 8.3
Seller Details
Seller
FileCloud
Year Founded
2016
HQ Location
Austin, TX
Twitter
@getfilecloud
1,473 Twitter followers
LinkedIn® Page
www.linkedin.com
135 employees on LinkedIn®
(242)4.4 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DocuWare provides digital document management and automated workflow solutions to organizations of any size and across all major industries from manufacturing and retail to healthcare and government.

    Users
    • Software Analyst
    Industries
    • Information Technology and Services
    • Pharmaceuticals
    Market Segment
    • 47% Mid-Market
    • 30% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • DocuWare is a digital document management tool that offers features such as user-friendly interface, seamless integration with other business applications, robust workflow automation capabilities, strong security features, and easy document retrieval and management.
    • Reviewers like the user-friendly interface, the seamless integration with other business applications, the robust workflow automation capabilities, the strong security features, and the ease of document retrieval and management, and they appreciate the tool's ability to centralize training of the features and provide updates on things that can be done better in the current workflow.
    • Users experienced limited customization options, occasional indexing issues, and found navigating through the features overwhelming, they also reported that the mobile app could be improved for offline access, and the reporting capabilities could be more customizable, and some found DocuWare a bit pricey and felt that customization options could be more flexible.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DocuWare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Data Management
    17
    Document Management
    17
    Automation
    14
    Features
    14
    Cons
    Learning Curve
    10
    Expensive
    7
    Limited Customization
    7
    Limited Features
    7
    Missing Features
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DocuWare features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.7
    9.0
    Process Automation
    Average: 8.6
    8.8
    Performance and Reliability
    Average: 8.9
    8.9
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    DocuWare
    Company Website
    Year Founded
    1988
    HQ Location
    Beacon, NY
    Twitter
    @DocuWare
    2,306 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    517 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DocuWare provides digital document management and automated workflow solutions to organizations of any size and across all major industries from manufacturing and retail to healthcare and government.

Users
  • Software Analyst
Industries
  • Information Technology and Services
  • Pharmaceuticals
Market Segment
  • 47% Mid-Market
  • 30% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • DocuWare is a digital document management tool that offers features such as user-friendly interface, seamless integration with other business applications, robust workflow automation capabilities, strong security features, and easy document retrieval and management.
  • Reviewers like the user-friendly interface, the seamless integration with other business applications, the robust workflow automation capabilities, the strong security features, and the ease of document retrieval and management, and they appreciate the tool's ability to centralize training of the features and provide updates on things that can be done better in the current workflow.
  • Users experienced limited customization options, occasional indexing issues, and found navigating through the features overwhelming, they also reported that the mobile app could be improved for offline access, and the reporting capabilities could be more customizable, and some found DocuWare a bit pricey and felt that customization options could be more flexible.
DocuWare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Data Management
17
Document Management
17
Automation
14
Features
14
Cons
Learning Curve
10
Expensive
7
Limited Customization
7
Limited Features
7
Missing Features
7
DocuWare features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.7
9.0
Process Automation
Average: 8.6
8.8
Performance and Reliability
Average: 8.9
8.9
Conditions
Average: 8.3
Seller Details
Seller
DocuWare
Company Website
Year Founded
1988
HQ Location
Beacon, NY
Twitter
@DocuWare
2,306 Twitter followers
LinkedIn® Page
www.linkedin.com
517 employees on LinkedIn®
(308)4.2 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing th

    Users
    • General Counsel
    • Account Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Docusign CLM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    62
    Document Management
    25
    Signature Management
    24
    Digital Signatures
    23
    E-Signatures
    16
    Cons
    Limited Customization
    8
    Missing Features
    8
    E-Signature Issues
    6
    Learning Curve
    6
    Expensive
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Docusign CLM features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.7
    7.6
    Process Automation
    Average: 8.6
    7.9
    Performance and Reliability
    Average: 8.9
    7.7
    Conditions
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Docusign
    Company Website
    Year Founded
    2003
    HQ Location
    San Francisco, CA
    Twitter
    @Docusign
    152,932 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,816 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing th

Users
  • General Counsel
  • Account Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 36% Enterprise
Docusign CLM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
62
Document Management
25
Signature Management
24
Digital Signatures
23
E-Signatures
16
Cons
Limited Customization
8
Missing Features
8
E-Signature Issues
6
Learning Curve
6
Expensive
5
Docusign CLM features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.7
7.6
Process Automation
Average: 8.6
7.9
Performance and Reliability
Average: 8.9
7.7
Conditions
Average: 8.3
Seller Details
Seller
Docusign
Company Website
Year Founded
2003
HQ Location
San Francisco, CA
Twitter
@Docusign
152,932 Twitter followers
LinkedIn® Page
www.linkedin.com
7,816 employees on LinkedIn®