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Best Email Marketing Software for for Small Business

Yukta Rustagi
YR
Researched and written by Yukta Rustagi

Products classified in the overall Email Marketing category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Email Marketing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Email Marketing category.

In addition to qualifying for inclusion in the Email Marketing Software category, to qualify for inclusion in the Small Business Email Marketing Software category, a product must have at least 10 reviews left by a reviewer from a small business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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133 Listings in Small Business Email Marketing Available

(6,534)4.1 out of 5
Optimized for quick response
View top Consulting Services for Constant Contact
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Entry Level Price:Starting at $12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

    Users
    • Marketing Manager
    • Owner
    Industries
    • Non-Profit Organization Management
    • Marketing and Advertising
    Market Segment
    • 70% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Constant Contact is a platform that connects social media, segments contacts, and creates various journeys, primarily used for managing and communicating with large subscriber lists.
    • Reviewers frequently mention the user-friendly nature of the platform, its ability to integrate social media and landing pages seamlessly, and the excellent customer support that provides solutions and guidance.
    • Users reported issues with the platform's integration with other tools like Calendly, limitations in design customization, and difficulties with the interface, including problems with copying and pasting without bringing in background code.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Constant Contact Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    423
    Email Marketing
    240
    Easy Creation
    183
    Features
    151
    Email Campaigns
    149
    Cons
    Limited Customization
    118
    Missing Features
    103
    Limited Features
    101
    Expensive
    83
    Email Management
    78
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Constant Contact features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Performance and Reliability
    Average: 8.7
    8.8
    Sending Outbound Emails
    Average: 8.8
    8.3
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1995
    HQ Location
    Waltham, US
    Twitter
    @ConstantContact
    69,005 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,133 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong con

Users
  • Marketing Manager
  • Owner
Industries
  • Non-Profit Organization Management
  • Marketing and Advertising
Market Segment
  • 70% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Constant Contact is a platform that connects social media, segments contacts, and creates various journeys, primarily used for managing and communicating with large subscriber lists.
  • Reviewers frequently mention the user-friendly nature of the platform, its ability to integrate social media and landing pages seamlessly, and the excellent customer support that provides solutions and guidance.
  • Users reported issues with the platform's integration with other tools like Calendly, limitations in design customization, and difficulties with the interface, including problems with copying and pasting without bringing in background code.
Constant Contact Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
423
Email Marketing
240
Easy Creation
183
Features
151
Email Campaigns
149
Cons
Limited Customization
118
Missing Features
103
Limited Features
101
Expensive
83
Email Management
78
Constant Contact features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.6
Performance and Reliability
Average: 8.7
8.8
Sending Outbound Emails
Average: 8.8
8.3
Building and Personalizing Emails
Average: 8.7
Seller Details
Company Website
Year Founded
1995
HQ Location
Waltham, US
Twitter
@ConstantContact
69,005 Twitter followers
LinkedIn® Page
www.linkedin.com
1,133 employees on LinkedIn®
(2,215)4.5 out of 5
Optimized for quick response
View top Consulting Services for Brevo Marketing Platform
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Brevo is a marketing platform that facilitates building customer relationships across SMS, email, and newsletters.
    • Reviewers like the ease of use, the ability to quickly share information with their contact list, and the professional and helpful customer support.
    • Users experienced issues with integration with other CRM solutions, requiring manual addition of new contacts and marking some contacts as 'unsubscribed' in their CRM.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brevo Marketing Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    364
    Features
    216
    Email Marketing
    205
    Email Management
    167
    Customer Support
    155
    Cons
    Missing Features
    88
    Limited Features
    87
    Expensive
    65
    Limitations
    63
    Learning Curve
    62
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brevo Marketing Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Performance and Reliability
    Average: 8.7
    9.0
    Sending Outbound Emails
    Average: 8.8
    8.9
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brevo
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @brevo_official
    15,915 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    719 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitabl

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Brevo is a marketing platform that facilitates building customer relationships across SMS, email, and newsletters.
  • Reviewers like the ease of use, the ability to quickly share information with their contact list, and the professional and helpful customer support.
  • Users experienced issues with integration with other CRM solutions, requiring manual addition of new contacts and marking some contacts as 'unsubscribed' in their CRM.
Brevo Marketing Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
364
Features
216
Email Marketing
205
Email Management
167
Customer Support
155
Cons
Missing Features
88
Limited Features
87
Expensive
65
Limitations
63
Learning Curve
62
Brevo Marketing Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.8
Performance and Reliability
Average: 8.7
9.0
Sending Outbound Emails
Average: 8.8
8.9
Building and Personalizing Emails
Average: 8.7
Seller Details
Seller
Brevo
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@brevo_official
15,915 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®

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(711)4.8 out of 5
8th Easiest To Use in Email Marketing software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Systeme.io (pronounced "system dot I-O") is an all-in-one online marketing platform that makes it easy to launch, grow, and scale your online business. Build sales funnels, send automated emails, cre

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Professional Training & Coaching
    Market Segment
    • 98% Small-Business
    • 1% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Systeme.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    249
    Ease of Use
    226
    Affordable
    94
    Free Plans
    78
    Helpful
    76
    Cons
    Learning Curve
    42
    Limited Features
    21
    Template Limitations
    18
    Email Management
    15
    Missing Features
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Systeme.io features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.1
    Performance and Reliability
    Average: 8.7
    9.0
    Sending Outbound Emails
    Average: 8.8
    9.0
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Tyrrelstown, Dublin
    Twitter
    @systeme_io
    2,306 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    197 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Systeme.io (pronounced "system dot I-O") is an all-in-one online marketing platform that makes it easy to launch, grow, and scale your online business. Build sales funnels, send automated emails, cre

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Professional Training & Coaching
Market Segment
  • 98% Small-Business
  • 1% Mid-Market
Systeme.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
249
Ease of Use
226
Affordable
94
Free Plans
78
Helpful
76
Cons
Learning Curve
42
Limited Features
21
Template Limitations
18
Email Management
15
Missing Features
14
Systeme.io features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.1
Performance and Reliability
Average: 8.7
9.0
Sending Outbound Emails
Average: 8.8
9.0
Building and Personalizing Emails
Average: 8.7
Seller Details
Year Founded
2017
HQ Location
Tyrrelstown, Dublin
Twitter
@systeme_io
2,306 Twitter followers
LinkedIn® Page
www.linkedin.com
197 employees on LinkedIn®
(12,699)4.3 out of 5
Optimized for quick response
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million bu

    Users
    • Owner
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 72% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intuit Mailchimp Email Marketing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Features
    53
    Email Marketing
    51
    Easy Creation
    41
    Templates Availability
    31
    Cons
    Expensive
    32
    Learning Curve
    21
    Limited Features
    21
    Limited Options
    19
    Limited Templates
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intuit Mailchimp Email Marketing features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Performance and Reliability
    Average: 8.7
    9.0
    Sending Outbound Emails
    Average: 8.8
    8.7
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mailchimp
    Company Website
    Year Founded
    2001
    HQ Location
    Atlanta, GA
    Twitter
    @MailChimp
    248,685 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,795 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intuit Mailchimp - Email Marketing is a dedicated solution designed to help growing businesses connect with their audience and create impactful email campaigns with ease. Trusted by over 11 million bu

Users
  • Owner
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 72% Small-Business
  • 22% Mid-Market
Intuit Mailchimp Email Marketing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Features
53
Email Marketing
51
Easy Creation
41
Templates Availability
31
Cons
Expensive
32
Learning Curve
21
Limited Features
21
Limited Options
19
Limited Templates
17
Intuit Mailchimp Email Marketing features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.9
Performance and Reliability
Average: 8.7
9.0
Sending Outbound Emails
Average: 8.8
8.7
Building and Personalizing Emails
Average: 8.7
Seller Details
Seller
Mailchimp
Company Website
Year Founded
2001
HQ Location
Atlanta, GA
Twitter
@MailChimp
248,685 Twitter followers
LinkedIn® Page
www.linkedin.com
1,795 employees on LinkedIn®
(3,612)4.8 out of 5
1st Easiest To Use in Email Marketing software
View top Consulting Services for Instantly
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

    Users
    • Founder
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Instantly is an email outreach and lead generation platform designed to automate cold email campaigns, improve deliverability, and generate leads efficiently.
    • Reviewers appreciate the platform's user-friendly interface, efficient automation tools, and responsive customer support, which collectively streamline the sales outreach process and enhance the user experience.
    • Reviewers noted some issues with additional costs for extra features, limited integration with other platforms, occasional bugs in new features, and limitations in the basic plan.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Instantly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,474
    Customer Support
    1,821
    Helpful
    1,750
    Features
    1,292
    Simple
    1,082
    Cons
    Missing Features
    509
    Expensive
    500
    Email Management
    324
    Lead Management
    313
    Lead Quality
    279
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Instantly features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    9.4
    Performance and Reliability
    Average: 8.7
    9.6
    Sending Outbound Emails
    Average: 8.8
    9.4
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Instantly
    Company Website
    Year Founded
    2001
    HQ Location
    Sheridan, US
    LinkedIn® Page
    www.linkedin.com
    106 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your se

Users
  • Founder
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Instantly is an email outreach and lead generation platform designed to automate cold email campaigns, improve deliverability, and generate leads efficiently.
  • Reviewers appreciate the platform's user-friendly interface, efficient automation tools, and responsive customer support, which collectively streamline the sales outreach process and enhance the user experience.
  • Reviewers noted some issues with additional costs for extra features, limited integration with other platforms, occasional bugs in new features, and limitations in the basic plan.
Instantly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,474
Customer Support
1,821
Helpful
1,750
Features
1,292
Simple
1,082
Cons
Missing Features
509
Expensive
500
Email Management
324
Lead Management
313
Lead Quality
279
Instantly features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
9.4
Performance and Reliability
Average: 8.7
9.6
Sending Outbound Emails
Average: 8.8
9.4
Building and Personalizing Emails
Average: 8.7
Seller Details
Seller
Instantly
Company Website
Year Founded
2001
HQ Location
Sheridan, US
LinkedIn® Page
www.linkedin.com
106 employees on LinkedIn®
(707)4.7 out of 5
15th Easiest To Use in Email Marketing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Moosend is an affordable, intuitive platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 100+ email templates, automation recipes, and AI Writer, user

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 82% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Moosend Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    116
    Email Marketing
    70
    Automation
    52
    Customer Support
    51
    Intuitive
    40
    Cons
    Limited Templates
    21
    Expensive
    18
    Lack of Customization
    18
    Missing Features
    18
    Limited Features
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Moosend features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Performance and Reliability
    Average: 8.7
    9.2
    Sending Outbound Emails
    Average: 8.8
    9.1
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sitecore
    Company Website
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Sitecore
    19,904 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,751 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Moosend is an affordable, intuitive platform, suitable both for beginners and seasoned marketers. Thanks to its 1-day implementation, 100+ email templates, automation recipes, and AI Writer, user

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 82% Small-Business
  • 13% Mid-Market
Moosend Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
116
Email Marketing
70
Automation
52
Customer Support
51
Intuitive
40
Cons
Limited Templates
21
Expensive
18
Lack of Customization
18
Missing Features
18
Limited Features
17
Moosend features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.3
Performance and Reliability
Average: 8.7
9.2
Sending Outbound Emails
Average: 8.8
9.1
Building and Personalizing Emails
Average: 8.7
Seller Details
Seller
Sitecore
Company Website
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Sitecore
19,904 Twitter followers
LinkedIn® Page
www.linkedin.com
1,751 employees on LinkedIn®
(1,621)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Email Marketing software
View top Consulting Services for Close
Save to My Lists
20% off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

    Users
    • CEO
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Close is a CRM system designed for small teams, offering features such as call list management, opportunity workflows, and automated email sequences.
    • Users frequently mention the intuitive and clean interface, the efficient powerdialer function for outbound calls, and the ability to easily track opportunities and transcribe phone calls.
    • Users reported issues with the new version, such as problems with side by side scrolling, disappearing messages after responding from the inbox, and difficulties with the integration with Fathom.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Close Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    798
    Helpful
    443
    Features
    442
    Intuitive
    374
    Simple
    349
    Cons
    Missing Features
    278
    Call Issues
    195
    Limited Features
    150
    Lead Management
    98
    Limited Options
    95
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Close features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Performance and Reliability
    Average: 8.7
    9.3
    Sending Outbound Emails
    Average: 8.8
    9.2
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Close
    Company Website
    Year Founded
    2013
    HQ Location
    San Francisco, California
    Twitter
    @Close
    6,436 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Close is a CRM that helps small, scaling businesses close deals fast. We combine the power of a CRM with built-in communication, automation, coaching and reporting tools to help teams quickly manage,

Users
  • CEO
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Close is a CRM system designed for small teams, offering features such as call list management, opportunity workflows, and automated email sequences.
  • Users frequently mention the intuitive and clean interface, the efficient powerdialer function for outbound calls, and the ability to easily track opportunities and transcribe phone calls.
  • Users reported issues with the new version, such as problems with side by side scrolling, disappearing messages after responding from the inbox, and difficulties with the integration with Fathom.
Close Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
798
Helpful
443
Features
442
Intuitive
374
Simple
349
Cons
Missing Features
278
Call Issues
195
Limited Features
150
Lead Management
98
Limited Options
95
Close features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
9.2
Performance and Reliability
Average: 8.7
9.3
Sending Outbound Emails
Average: 8.8
9.2
Building and Personalizing Emails
Average: 8.7
Seller Details
Seller
Close
Company Website
Year Founded
2013
HQ Location
San Francisco, California
Twitter
@Close
6,436 Twitter followers
LinkedIn® Page
www.linkedin.com
152 employees on LinkedIn®
(8,191)4.7 out of 5
Optimized for quick response
View top Consulting Services for Apollo.io
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a comprehensive software tool used for lead generation, email marketing, and data collection, with features such as AI-assisted email drafting, data filtering, and integration with platforms like LinkedIn and Google Workspace.
    • Reviewers appreciate Apollo.io's user-friendly interface, its ability to provide accurate and up-to-date contact information, the quality of its data, and its integration capabilities with other platforms, which streamline and enhance their marketing and sales processes.
    • Reviewers experienced issues with outdated or incorrect contact information, a complex initial setup, limitations on profile visits on LinkedIn, and a desire for more affordable plans and additional features for monthly subscribers.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apollo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,277
    Helpful
    1,723
    Lead Generation
    1,652
    Features
    1,553
    Contact Information
    1,481
    Cons
    Missing Features
    745
    Inaccurate Data
    542
    Contact Management
    523
    Outdated Contacts
    474
    Inaccuracy
    463
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apollo.io features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Performance and Reliability
    Average: 8.7
    8.8
    Sending Outbound Emails
    Average: 8.8
    8.7
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @MeetApollo
    4,509 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a comprehensive software tool used for lead generation, email marketing, and data collection, with features such as AI-assisted email drafting, data filtering, and integration with platforms like LinkedIn and Google Workspace.
  • Reviewers appreciate Apollo.io's user-friendly interface, its ability to provide accurate and up-to-date contact information, the quality of its data, and its integration capabilities with other platforms, which streamline and enhance their marketing and sales processes.
  • Reviewers experienced issues with outdated or incorrect contact information, a complex initial setup, limitations on profile visits on LinkedIn, and a desire for more affordable plans and additional features for monthly subscribers.
Apollo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,277
Helpful
1,723
Lead Generation
1,652
Features
1,553
Contact Information
1,481
Cons
Missing Features
745
Inaccurate Data
542
Contact Management
523
Outdated Contacts
474
Inaccuracy
463
Apollo.io features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.5
Performance and Reliability
Average: 8.7
8.8
Sending Outbound Emails
Average: 8.8
8.7
Building and Personalizing Emails
Average: 8.7
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@MeetApollo
4,509 Twitter followers
LinkedIn® Page
www.linkedin.com
1,574 employees on LinkedIn®
(773)4.3 out of 5
Optimized for quick response
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20% off: $12-81/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GetResponse provides all-in-one marketing software that empowers marketers, solopreneurs, coaches, creators, and small business owners with affordable, easy-to-use tools for email marketing, marketing

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Health, Wellness and Fitness
    Market Segment
    • 82% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • GetResponse is a marketing tool that offers features such as email marketing, automation, landing pages, and analytics to help businesses grow their online presence.
    • Users like the platform's ease of use, comprehensive features, and particularly praise the responsive and helpful customer support team.
    • Reviewers experienced issues with the platform's integration with other tools, found the learning curve steep, and some found the automation triggers and API to be problematic.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GetResponse Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    101
    Customer Support
    89
    Email Marketing
    67
    Features
    63
    Helpful
    62
    Cons
    Missing Features
    30
    Expensive
    27
    Limited Features
    27
    Learning Curve
    22
    Limitations
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GetResponse features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Performance and Reliability
    Average: 8.7
    8.9
    Sending Outbound Emails
    Average: 8.8
    8.6
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1998
    HQ Location
    Poland
    Twitter
    @getresponse
    56,714 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    485 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GetResponse provides all-in-one marketing software that empowers marketers, solopreneurs, coaches, creators, and small business owners with affordable, easy-to-use tools for email marketing, marketing

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Health, Wellness and Fitness
Market Segment
  • 82% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • GetResponse is a marketing tool that offers features such as email marketing, automation, landing pages, and analytics to help businesses grow their online presence.
  • Users like the platform's ease of use, comprehensive features, and particularly praise the responsive and helpful customer support team.
  • Reviewers experienced issues with the platform's integration with other tools, found the learning curve steep, and some found the automation triggers and API to be problematic.
GetResponse Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
101
Customer Support
89
Email Marketing
67
Features
63
Helpful
62
Cons
Missing Features
30
Expensive
27
Limited Features
27
Learning Curve
22
Limitations
18
GetResponse features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.5
Performance and Reliability
Average: 8.7
8.9
Sending Outbound Emails
Average: 8.8
8.6
Building and Personalizing Emails
Average: 8.7
Seller Details
Company Website
Year Founded
1998
HQ Location
Poland
Twitter
@getresponse
56,714 Twitter followers
LinkedIn® Page
www.linkedin.com
485 employees on LinkedIn®
(1,024)4.6 out of 5
14th Easiest To Use in Email Marketing software
View top Consulting Services for MailerLite
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MailerLite: Advanced email marketing tools. Effortless execution. MailerLite is an email marketing and automation platform designed to help creators, small businesses, and e-commerce stores grow t

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Writing and Editing
    Market Segment
    • 92% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MailerLite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    151
    Ease of Use
    145
    Helpful
    73
    Affordable
    51
    Email Marketing
    50
    Cons
    Learning Curve
    26
    Poor Customer Support
    21
    Difficulty
    20
    Expensive
    20
    Email Issues
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MailerLite features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Performance and Reliability
    Average: 8.7
    9.1
    Sending Outbound Emails
    Average: 8.8
    9.0
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @mailerlite
    8,730 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    142 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MailerLite: Advanced email marketing tools. Effortless execution. MailerLite is an email marketing and automation platform designed to help creators, small businesses, and e-commerce stores grow t

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Writing and Editing
Market Segment
  • 92% Small-Business
  • 7% Mid-Market
MailerLite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
151
Ease of Use
145
Helpful
73
Affordable
51
Email Marketing
50
Cons
Learning Curve
26
Poor Customer Support
21
Difficulty
20
Expensive
20
Email Issues
19
MailerLite features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.9
Performance and Reliability
Average: 8.7
9.1
Sending Outbound Emails
Average: 8.8
9.0
Building and Personalizing Emails
Average: 8.7
Seller Details
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@mailerlite
8,730 Twitter followers
LinkedIn® Page
www.linkedin.com
142 employees on LinkedIn®
(1,156)4.8 out of 5
7th Easiest To Use in Email Marketing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GMass is a plugin for Gmail that makes it so you can send email marketing and email automation campaigns from right inside your Gmail account.

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 85% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GMass Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Email Tracking
    47
    Email Marketing
    44
    Automation
    35
    Integrations
    35
    Cons
    Email Management
    27
    Expensive
    23
    Learning Curve
    19
    Email Spamming
    11
    Campaign Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GMass features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Performance and Reliability
    Average: 8.7
    9.4
    Sending Outbound Emails
    Average: 8.8
    9.2
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GMass
    Year Founded
    2014
    HQ Location
    Chicago, IL
    Twitter
    @GMassForGmail
    2,080 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GMass is a plugin for Gmail that makes it so you can send email marketing and email automation campaigns from right inside your Gmail account.

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 85% Small-Business
  • 11% Mid-Market
GMass Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Email Tracking
47
Email Marketing
44
Automation
35
Integrations
35
Cons
Email Management
27
Expensive
23
Learning Curve
19
Email Spamming
11
Campaign Issues
9
GMass features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
9.2
Performance and Reliability
Average: 8.7
9.4
Sending Outbound Emails
Average: 8.8
9.2
Building and Personalizing Emails
Average: 8.7
Seller Details
Seller
GMass
Year Founded
2014
HQ Location
Chicago, IL
Twitter
@GMassForGmail
2,080 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho Campaigns is a leading email marketing software that helps businesses create and manage email campaigns, automate repetitive marketing tasks, and gain real-time insights into campaign performance

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 76% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Campaigns Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    45
    Email Marketing
    24
    Integrations
    19
    Customer Support
    18
    Email Campaigns
    17
    Cons
    Learning Curve
    11
    Limited Features
    10
    Integration Issues
    9
    Steep Learning Curve
    8
    Email Management
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Campaigns features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Performance and Reliability
    Average: 8.7
    8.7
    Sending Outbound Emails
    Average: 8.8
    8.5
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho Campaigns is a leading email marketing software that helps businesses create and manage email campaigns, automate repetitive marketing tasks, and gain real-time insights into campaign performance

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 76% Small-Business
  • 16% Mid-Market
Zoho Campaigns Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
45
Email Marketing
24
Integrations
19
Customer Support
18
Email Campaigns
17
Cons
Learning Curve
11
Limited Features
10
Integration Issues
9
Steep Learning Curve
8
Email Management
7
Zoho Campaigns features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.8
Performance and Reliability
Average: 8.7
8.7
Sending Outbound Emails
Average: 8.8
8.5
Building and Personalizing Emails
Average: 8.7
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
(168)4.9 out of 5
3rd Easiest To Use in Email Marketing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Success.ai uses AI to help you send unlimited emails to verified leads, turbocharging your outreach. We identify the right leads to target, personalize your emails, and track the results of your campa

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 77% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Success.ai is a platform that provides email marketing and automation capabilities, enabling users to manage campaigns and interact with customers and prospects.
    • Reviewers frequently mention the platform's user-friendly interface, advanced automation capabilities, and the ability to manage unlimited email accounts, which saves time and effort, and provides data-driven insights for campaign optimization.
    • Reviewers noted that the platform's integration with other tools can be tricky, the email personalisation features are basic, the user interface could be improved for new users, and there are occasional delays in generating campaign reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Success.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation AI
    70
    Ease of Use
    65
    Email Marketing
    63
    Lead Generation
    52
    Effective
    50
    Cons
    Learning Curve
    22
    Expensive
    21
    Learning Difficulty
    17
    Poor Interface
    14
    Limited Features
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Success.ai features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.5
    Performance and Reliability
    Average: 8.7
    9.4
    Sending Outbound Emails
    Average: 8.8
    9.6
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Sheridan, WY
    LinkedIn® Page
    www.linkedin.com
    100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Success.ai uses AI to help you send unlimited emails to verified leads, turbocharging your outreach. We identify the right leads to target, personalize your emails, and track the results of your campa

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 77% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Success.ai is a platform that provides email marketing and automation capabilities, enabling users to manage campaigns and interact with customers and prospects.
  • Reviewers frequently mention the platform's user-friendly interface, advanced automation capabilities, and the ability to manage unlimited email accounts, which saves time and effort, and provides data-driven insights for campaign optimization.
  • Reviewers noted that the platform's integration with other tools can be tricky, the email personalisation features are basic, the user interface could be improved for new users, and there are occasional delays in generating campaign reports.
Success.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation AI
70
Ease of Use
65
Email Marketing
63
Lead Generation
52
Effective
50
Cons
Learning Curve
22
Expensive
21
Learning Difficulty
17
Poor Interface
14
Limited Features
12
Success.ai features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.8
9.5
Performance and Reliability
Average: 8.7
9.4
Sending Outbound Emails
Average: 8.8
9.6
Building and Personalizing Emails
Average: 8.7
Seller Details
HQ Location
Sheridan, WY
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

    Users
    • CEO
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Freshsales is a customizable CRM tool that allows users to manage multiple sales pipelines and log customer information.
    • Reviewers appreciate the user-friendly interface, the ability to customize pipelines and fields, the quality of customer support, and the automation features that Freshsales offers.
    • Users mentioned issues with the reporting functionality, limited integrations, difficulties with app development, cluttered configuration settings, and concerns about data privacy and cross-site tracking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshsales Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    106
    Features
    71
    Helpful
    55
    Customer Support
    54
    Intuitive
    42
    Cons
    Missing Features
    47
    Learning Curve
    30
    Limited Features
    27
    Limitations
    25
    Poor Customer Support
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshsales features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Performance and Reliability
    Average: 8.7
    9.0
    Sending Outbound Emails
    Average: 8.8
    8.9
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    18,862 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,591 employees on LinkedIn®
    Ownership
    NASDAQ: FRSH
Product Description
How are these determined?Information
This description is provided by the seller.

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow s

Users
  • CEO
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Freshsales is a customizable CRM tool that allows users to manage multiple sales pipelines and log customer information.
  • Reviewers appreciate the user-friendly interface, the ability to customize pipelines and fields, the quality of customer support, and the automation features that Freshsales offers.
  • Users mentioned issues with the reporting functionality, limited integrations, difficulties with app development, cluttered configuration settings, and concerns about data privacy and cross-site tracking.
Freshsales Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
106
Features
71
Helpful
55
Customer Support
54
Intuitive
42
Cons
Missing Features
47
Learning Curve
30
Limited Features
27
Limitations
25
Poor Customer Support
21
Freshsales features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.7
Performance and Reliability
Average: 8.7
9.0
Sending Outbound Emails
Average: 8.8
8.9
Building and Personalizing Emails
Average: 8.7
Seller Details
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
18,862 Twitter followers
LinkedIn® Page
www.linkedin.com
8,591 employees on LinkedIn®
Ownership
NASDAQ: FRSH
(1,200)4.3 out of 5
Optimized for quick response
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Entry Level Price:Starting at $13.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nutshell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    297
    Helpful
    152
    Features
    142
    Customer Support
    129
    Contact Management
    109
    Cons
    Missing Features
    147
    Limited Features
    87
    Learning Curve
    60
    Limited Functionality
    53
    Email Management
    51
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nutshell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.4
    Performance and Reliability
    Average: 8.7
    8.4
    Sending Outbound Emails
    Average: 8.8
    8.2
    Building and Personalizing Emails
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nutshell
    Company Website
    Year Founded
    2009
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @nutshell
    2,819 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,126 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough fo

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 80% Small-Business
  • 18% Mid-Market
Nutshell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
297
Helpful
152
Features
142
Customer Support
129
Contact Management
109
Cons
Missing Features
147
Limited Features
87
Learning Curve
60
Limited Functionality
53
Email Management
51
Nutshell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
8.4
Performance and Reliability
Average: 8.7
8.4
Sending Outbound Emails
Average: 8.8
8.2
Building and Personalizing Emails
Average: 8.7
Seller Details
Seller
Nutshell
Company Website
Year Founded
2009
HQ Location
Ann Arbor, Michigan
Twitter
@nutshell
2,819 Twitter followers
LinkedIn® Page
www.linkedin.com
1,126 employees on LinkedIn®