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Best Customer Revenue Optimization (CRO) Software - Page 2

Julie Jung
JJ
Researched and written by Julie Jung

Customer revenue optimization (CRO) software helps sales organizations increase revenue from key accounts by aligning with other customer-facing functions, such as marketing and customer service, to become an extended revenue team. The software harnesses knowledge from throughout the business to understand customer needs and deliver outcomes that fulfill them at any point of contact. This maximizes the vendor’s revenue per customer by maintaining an active relationship throughout the customer life cycle.

An evolution of CRM software, CRO relies on data from that system to fuel intelligent interactions. Tools within a customer revenue optimization system may include relationship maps and organizational charts, sales analytics, customer account planning, automated deal renewal, or other applications that support winning bigger deals through better understanding of the customer.

Sales teams are the primary beneficiaries of a CRO implementation, and are usually the ones who are considered to “own" it. However, like CRM, it becomes more useful with greater levels of adoption. The software can surface more insights and recognize more opportunities when it has more interaction data to digest.

To qualify for inclusion in the Customer Revenue Optimization category, a product must:

Integrate with a company’s CRM software
Provide customer data, communication tools, and automations for managing customer interactions at all points
Map revenue team activities to customer outcomes
Leverage CRM data via algorithms or AI for insights about sales team effectiveness, forecast accuracy, and revenue attainment

Best Customer Revenue Optimization (CRO) Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
59 Listings in Customer Revenue Optimization Available
(55)4.7 out of 5
12th Easiest To Use in Customer Revenue Optimization software
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Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CRUSH simplifies key account management and stakeholder mapping within your CRM. Account plans are often built in slide decks, spreadsheets, or regular documents that become outdated, stale, and inacc

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Prolifiq.ai CRUSH Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Salesforce Integration
    9
    Customer Support
    8
    Account Management
    6
    Implementation Ease
    6
    Cons
    Learning Curve
    5
    Complexity
    4
    Onboarding Issues
    4
    Limitations
    3
    Contact Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Prolifiq.ai CRUSH features and usability ratings that predict user satisfaction
    9.8
    Quality of Support
    Average: 9.3
    9.2
    Opportunity Identification
    Average: 8.5
    7.7
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Beaverton, OR
    Twitter
    @PROLIFIQAPPS
    527 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CRUSH simplifies key account management and stakeholder mapping within your CRM. Account plans are often built in slide decks, spreadsheets, or regular documents that become outdated, stale, and inacc

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 25% Small-Business
Prolifiq.ai CRUSH Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Salesforce Integration
9
Customer Support
8
Account Management
6
Implementation Ease
6
Cons
Learning Curve
5
Complexity
4
Onboarding Issues
4
Limitations
3
Contact Management
2
Prolifiq.ai CRUSH features and usability ratings that predict user satisfaction
9.8
Quality of Support
Average: 9.3
9.2
Opportunity Identification
Average: 8.5
7.7
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
1999
HQ Location
Beaverton, OR
Twitter
@PROLIFIQAPPS
527 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer life

    Users
    • Customer Success Manager
    • Director of Customer Success
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClientSuccess Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    5
    Customer Experience
    4
    Efficiency
    4
    Helpful
    4
    Cons
    Integration Issues
    4
    Missing Features
    4
    Limited Features
    3
    Missing Functionality
    3
    Implementation Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClientSuccess features and usability ratings that predict user satisfaction
    8.8
    Quality of Support
    Average: 9.3
    8.1
    Opportunity Identification
    Average: 8.5
    8.3
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    American Fork, UT
    Twitter
    @clientsuccess
    2,190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClientSuccess is revolutionizing the way SaaS companies manage, retain, and grow their existing customer base. We deliver a holistic, personal approach to managing success throughout the customer life

Users
  • Customer Success Manager
  • Director of Customer Success
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 42% Small-Business
ClientSuccess Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
5
Customer Experience
4
Efficiency
4
Helpful
4
Cons
Integration Issues
4
Missing Features
4
Limited Features
3
Missing Functionality
3
Implementation Issues
2
ClientSuccess features and usability ratings that predict user satisfaction
8.8
Quality of Support
Average: 9.3
8.1
Opportunity Identification
Average: 8.5
8.3
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2014
HQ Location
American Fork, UT
Twitter
@clientsuccess
2,190 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®

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(463)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    When every detail counts, rely on the only generative AI solution built on complete and accurate data. Since 2016, People.ai has been transforming how go-to-market teams build a data foundation to r

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • People.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Intuitive
    2
    User Interface
    2
    AI Summary
    1
    Dashboards
    1
    Cons
    Design Difficulty
    1
    Layout Issues
    1
    Limited Customization
    1
    Mobile Accessibility
    1
    Mobile Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • People.ai features and usability ratings that predict user satisfaction
    9.1
    Quality of Support
    Average: 9.3
    9.1
    Opportunity Identification
    Average: 8.5
    8.9
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    People.ai
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, US
    Twitter
    @ppl_ai
    1,904 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    221 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

When every detail counts, rely on the only generative AI solution built on complete and accurate data. Since 2016, People.ai has been transforming how go-to-market teams build a data foundation to r

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Enterprise
  • 39% Mid-Market
People.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Intuitive
2
User Interface
2
AI Summary
1
Dashboards
1
Cons
Design Difficulty
1
Layout Issues
1
Limited Customization
1
Mobile Accessibility
1
Mobile Functionality
1
People.ai features and usability ratings that predict user satisfaction
9.1
Quality of Support
Average: 9.3
9.1
Opportunity Identification
Average: 8.5
8.9
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
People.ai
Company Website
Year Founded
2016
HQ Location
San Francisco, US
Twitter
@ppl_ai
1,904 Twitter followers
LinkedIn® Page
www.linkedin.com
221 employees on LinkedIn®
(178)4.6 out of 5
13th Easiest To Use in Customer Revenue Optimization software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Recapped enables teams to collaborate directly with their clients through the last mile of sales, including pilot management and onboarding. Upload relevant content for clients to engage, assign next

    Users
    • Account Executive
    • Enterprise Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Recapped.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Centralization
    13
    Customization
    10
    Helpful
    10
    Organization
    10
    Cons
    Difficult Customization
    3
    Editing Issues
    3
    Limited Customization
    3
    Template Issues
    3
    Time-Consuming
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Recapped.io features and usability ratings that predict user satisfaction
    9.4
    Quality of Support
    Average: 9.3
    8.8
    Opportunity Identification
    Average: 8.5
    9.1
    Playbooks
    Average: 8.4
    9.7
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    New York
    Twitter
    @GetRecapped
    180 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Recapped enables teams to collaborate directly with their clients through the last mile of sales, including pilot management and onboarding. Upload relevant content for clients to engage, assign next

Users
  • Account Executive
  • Enterprise Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 44% Small-Business
Recapped.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Centralization
13
Customization
10
Helpful
10
Organization
10
Cons
Difficult Customization
3
Editing Issues
3
Limited Customization
3
Template Issues
3
Time-Consuming
3
Recapped.io features and usability ratings that predict user satisfaction
9.4
Quality of Support
Average: 9.3
8.8
Opportunity Identification
Average: 8.5
9.1
Playbooks
Average: 8.4
9.7
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2018
HQ Location
New York
Twitter
@GetRecapped
180 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sales performance is more than a number. Pipeline generated, quota attained, leads converted, and total bookings give a snapshot of how your sellers performed in the past—but these metrics don’t indic

    Users
    • Account Executive
    • Sales Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 27% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ambition Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Motivation
    12
    Helpful
    11
    Tracking Ease
    10
    Visibility
    6
    Cons
    Missing Features
    4
    Connectivity Issues
    3
    Tool Limitations
    3
    Update Issues
    3
    Data Management Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ambition features and usability ratings that predict user satisfaction
    9.2
    Quality of Support
    Average: 9.3
    10.0
    Opportunity Identification
    Average: 8.5
    9.7
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ambition
    Year Founded
    2013
    HQ Location
    Chattanooga, Tennesse
    Twitter
    @AmbitionSales
    2,652 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sales performance is more than a number. Pipeline generated, quota attained, leads converted, and total bookings give a snapshot of how your sellers performed in the past—but these metrics don’t indic

Users
  • Account Executive
  • Sales Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 27% Enterprise
Ambition Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Motivation
12
Helpful
11
Tracking Ease
10
Visibility
6
Cons
Missing Features
4
Connectivity Issues
3
Tool Limitations
3
Update Issues
3
Data Management Issues
2
Ambition features and usability ratings that predict user satisfaction
9.2
Quality of Support
Average: 9.3
10.0
Opportunity Identification
Average: 8.5
9.7
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Ambition
Year Founded
2013
HQ Location
Chattanooga, Tennesse
Twitter
@AmbitionSales
2,652 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
By Hook
(38)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hook enables businesses to grow revenue from their customers using data. We help revenue teams forecast their growth, focus their time and act faster. We monitor all aspects of how your customers enga

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 87% Mid-Market
    • 11% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Health Monitoring
    5
    Customer Support
    4
    Customer Insights
    3
    Insights
    3
    Cons
    Clunky Interface
    1
    Dashboard Issues
    1
    Data Inaccuracy
    1
    Data Inconsistency
    1
    Difficult Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hook features and usability ratings that predict user satisfaction
    9.7
    Quality of Support
    Average: 9.3
    8.7
    Opportunity Identification
    Average: 8.5
    6.2
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hook
    Year Founded
    2020
    HQ Location
    London, England
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hook enables businesses to grow revenue from their customers using data. We help revenue teams forecast their growth, focus their time and act faster. We monitor all aspects of how your customers enga

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 87% Mid-Market
  • 11% Enterprise
Hook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Health Monitoring
5
Customer Support
4
Customer Insights
3
Insights
3
Cons
Clunky Interface
1
Dashboard Issues
1
Data Inaccuracy
1
Data Inconsistency
1
Difficult Reporting
1
Hook features and usability ratings that predict user satisfaction
9.7
Quality of Support
Average: 9.3
8.7
Opportunity Identification
Average: 8.5
6.2
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Hook
Year Founded
2020
HQ Location
London, England
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
Entry Level Price:Starting at $20.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DemandFarm's Key Account Management tools are purpose built to help you unlock the full revenue potential of your strategic accounts. DemandFarm gives sales leaders and account managers everything t

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DemandFarm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Creation
    1
    Ease of Use
    1
    Easy Creation
    1
    Salesforce Integration
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DemandFarm features and usability ratings that predict user satisfaction
    9.4
    Quality of Support
    Average: 9.3
    8.9
    Opportunity Identification
    Average: 8.5
    8.1
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    NY, New York
    Twitter
    @demandfarm
    3,381 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    87 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

DemandFarm's Key Account Management tools are purpose built to help you unlock the full revenue potential of your strategic accounts. DemandFarm gives sales leaders and account managers everything t

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 33% Enterprise
DemandFarm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Creation
1
Ease of Use
1
Easy Creation
1
Salesforce Integration
1
Cons
This product has not yet received any negative sentiments.
DemandFarm features and usability ratings that predict user satisfaction
9.4
Quality of Support
Average: 9.3
8.9
Opportunity Identification
Average: 8.5
8.1
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2016
HQ Location
NY, New York
Twitter
@demandfarm
3,381 Twitter followers
LinkedIn® Page
www.linkedin.com
87 employees on LinkedIn®
(30)4.6 out of 5
10th Easiest To Use in Customer Revenue Optimization software
Save to My Lists
Entry Level Price:$83.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate deals and increase revenue with the sales acceleration application built exclusively for Technology Partners. The all-in-one Zomentum Grow is designed to mimic the way you sell. With Grow,

    Users
    • Managing Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 97% Small-Business
    • 3% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zomentum Grow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Customer Satisfaction
    1
    Customer Support
    1
    Deal Management
    1
    Document Management
    1
    Cons
    Interface Usability
    1
    Outdated Design
    1
    Poor Interface Design
    1
    Poor User Interface
    1
    UI Improvements
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zomentum Grow features and usability ratings that predict user satisfaction
    9.2
    Quality of Support
    Average: 9.3
    0.0
    No information available
    0.0
    No information available
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zomentum
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @zomentum
    258 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate deals and increase revenue with the sales acceleration application built exclusively for Technology Partners. The all-in-one Zomentum Grow is designed to mimic the way you sell. With Grow,

Users
  • Managing Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 97% Small-Business
  • 3% Mid-Market
Zomentum Grow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Customer Satisfaction
1
Customer Support
1
Deal Management
1
Document Management
1
Cons
Interface Usability
1
Outdated Design
1
Poor Interface Design
1
Poor User Interface
1
UI Improvements
1
Zomentum Grow features and usability ratings that predict user satisfaction
9.2
Quality of Support
Average: 9.3
0.0
No information available
0.0
No information available
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Zomentum
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@zomentum
258 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland RO Innovation is customer reference management software for companies that win. The platform enables businesses to automatically serve up the best customer references, when they’re needed, use

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 58% Enterprise
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland RO Innovation Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralization
    3
    Customer Tracking
    2
    Ease of Use
    2
    Health Monitoring
    2
    Tracking Efficiency
    2
    Cons
    Management Issues
    2
    Admin Challenges
    1
    Communication Delays
    1
    Dashboard Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland RO Innovation features and usability ratings that predict user satisfaction
    8.4
    Quality of Support
    Average: 9.3
    8.3
    Opportunity Identification
    Average: 8.5
    10.0
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Austin, TX
    Twitter
    @UplandSoftware
    917 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,025 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

Upland RO Innovation is customer reference management software for companies that win. The platform enables businesses to automatically serve up the best customer references, when they’re needed, use

Users
No information available
Industries
  • Computer Software
Market Segment
  • 58% Enterprise
  • 37% Mid-Market
Upland RO Innovation Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralization
3
Customer Tracking
2
Ease of Use
2
Health Monitoring
2
Tracking Efficiency
2
Cons
Management Issues
2
Admin Challenges
1
Communication Delays
1
Dashboard Issues
1
Poor Customer Support
1
Upland RO Innovation features and usability ratings that predict user satisfaction
8.4
Quality of Support
Average: 9.3
8.3
Opportunity Identification
Average: 8.5
10.0
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2010
HQ Location
Austin, TX
Twitter
@UplandSoftware
917 Twitter followers
LinkedIn® Page
www.linkedin.com
1,025 employees on LinkedIn®
Ownership
NASDAQ:UPLD
(18)4.7 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Account Management Software Reimagined Prioritize customer retention. Accelerate revenue growth. Transform client relationships. Scale your team with ease. Kapta's software allows Account Management

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 39% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kapta features and usability ratings that predict user satisfaction
    9.4
    Quality of Support
    Average: 9.3
    8.3
    Opportunity Identification
    Average: 8.5
    8.3
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kapta
    Year Founded
    2008
    HQ Location
    Boulder, CO.
    Twitter
    @kapta
    1,563 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Account Management Software Reimagined Prioritize customer retention. Accelerate revenue growth. Transform client relationships. Scale your team with ease. Kapta's software allows Account Management

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 39% Small-Business
Kapta features and usability ratings that predict user satisfaction
9.4
Quality of Support
Average: 9.3
8.3
Opportunity Identification
Average: 8.5
8.3
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Kapta
Year Founded
2008
HQ Location
Boulder, CO.
Twitter
@kapta
1,563 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
(134)4.5 out of 5
15th Easiest To Use in Customer Revenue Optimization software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CustomerSuccessBox is an AI powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for

    Users
    • Customer Success Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 73% Mid-Market
    • 22% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CustomerSuccessBox features and usability ratings that predict user satisfaction
    9.3
    Quality of Support
    Average: 9.3
    8.3
    Opportunity Identification
    Average: 8.5
    8.8
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @CustSuccessBox
    752 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CustomerSuccessBox is an AI powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for

Users
  • Customer Success Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 73% Mid-Market
  • 22% Small-Business
CustomerSuccessBox features and usability ratings that predict user satisfaction
9.3
Quality of Support
Average: 9.3
8.3
Opportunity Identification
Average: 8.5
8.8
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@CustSuccessBox
752 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RevSetter is a cutting-edge CS and revenue platform built on a unique data model and insights engine to super-charge customer success, account management, and revenue teams across the globe. RevSetter

    Users
    No information available
    Industries
    • Computer Games
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RevSetter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Efficiency
    6
    Value
    4
    Centralized Information
    3
    Data Management
    3
    Cons
    Bugs
    2
    Learning Curve
    2
    Slow Loading
    2
    Slow Performance
    2
    Complex Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RevSetter features and usability ratings that predict user satisfaction
    8.9
    Quality of Support
    Average: 9.3
    9.0
    Opportunity Identification
    Average: 8.5
    8.3
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    RevSetter
    Year Founded
    2020
    HQ Location
    Santa Monica, US
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RevSetter is a cutting-edge CS and revenue platform built on a unique data model and insights engine to super-charge customer success, account management, and revenue teams across the globe. RevSetter

Users
No information available
Industries
  • Computer Games
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
RevSetter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Efficiency
6
Value
4
Centralized Information
3
Data Management
3
Cons
Bugs
2
Learning Curve
2
Slow Loading
2
Slow Performance
2
Complex Reporting
1
RevSetter features and usability ratings that predict user satisfaction
8.9
Quality of Support
Average: 9.3
9.0
Opportunity Identification
Average: 8.5
8.3
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
RevSetter
Year Founded
2020
HQ Location
Santa Monica, US
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
(30)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kizen helps enterprise leaders empower their teams with unprecedented autonomy, efficiency, and agility. Integrate with your current tech stack or power all of your data, sales, marketing, HR, and ope

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 63% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kizen Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Automation
    4
    Automation Efficiency
    4
    Automations
    4
    Customizability
    3
    Cons
    Learning Curve
    3
    Limited Customization
    2
    Account Management
    1
    Bugs
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kizen features and usability ratings that predict user satisfaction
    9.3
    Quality of Support
    Average: 9.3
    7.9
    Opportunity Identification
    Average: 8.5
    6.3
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    KIZEN
    Year Founded
    2018
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kizen helps enterprise leaders empower their teams with unprecedented autonomy, efficiency, and agility. Integrate with your current tech stack or power all of your data, sales, marketing, HR, and ope

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 63% Small-Business
  • 27% Mid-Market
Kizen Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Automation
4
Automation Efficiency
4
Automations
4
Customizability
3
Cons
Learning Curve
3
Limited Customization
2
Account Management
1
Bugs
1
Complexity
1
Kizen features and usability ratings that predict user satisfaction
9.3
Quality of Support
Average: 9.3
7.9
Opportunity Identification
Average: 8.5
6.3
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
KIZEN
Year Founded
2018
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Staircase AI by Gainsight is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are

    Users
    No information available
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 65% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Staircase AI by Gainsight Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Helpful
    8
    Insights
    7
    Customer Support
    6
    Notifications
    4
    Cons
    Integration Issues
    2
    Limitations
    2
    Accuracy Issues
    1
    Dashboard Issues
    1
    Data Inaccuracy
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Staircase AI by Gainsight features and usability ratings that predict user satisfaction
    9.9
    Quality of Support
    Average: 9.3
    7.5
    Opportunity Identification
    Average: 8.5
    4.4
    Playbooks
    Average: 8.4
    4.2
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @GainsightHQ
    13,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,115 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Staircase AI by Gainsight is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are

Users
No information available
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 65% Mid-Market
  • 27% Small-Business
Staircase AI by Gainsight Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Helpful
8
Insights
7
Customer Support
6
Notifications
4
Cons
Integration Issues
2
Limitations
2
Accuracy Issues
1
Dashboard Issues
1
Data Inaccuracy
1
Staircase AI by Gainsight features and usability ratings that predict user satisfaction
9.9
Quality of Support
Average: 9.3
7.5
Opportunity Identification
Average: 8.5
4.4
Playbooks
Average: 8.4
4.2
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@GainsightHQ
13,419 Twitter followers
LinkedIn® Page
www.linkedin.com
1,115 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying

    Users
    No information available
    Industries
    • Food & Beverages
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CustomerGauge Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Helpful
    1
    Cons
    Account Management
    1
    Contact Management
    1
    Lack of Information
    1
    Limited Customization
    1
    Limited Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CustomerGauge features and usability ratings that predict user satisfaction
    9.6
    Quality of Support
    Average: 9.3
    6.7
    Opportunity Identification
    Average: 8.5
    10.0
    Playbooks
    Average: 8.4
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Amsterdam
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying

Users
No information available
Industries
  • Food & Beverages
  • Computer Software
Market Segment
  • 43% Enterprise
  • 38% Mid-Market
CustomerGauge Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Helpful
1
Cons
Account Management
1
Contact Management
1
Lack of Information
1
Limited Customization
1
Limited Functionality
1
CustomerGauge features and usability ratings that predict user satisfaction
9.6
Quality of Support
Average: 9.3
6.7
Opportunity Identification
Average: 8.5
10.0
Playbooks
Average: 8.4
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2007
HQ Location
Amsterdam
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®