Best Customer Journey Analytics Tools - Page 4
Customer journey analytics software, also known as customer journey orchestration software, facilitates the management and automation of the customer experience across all possible channels. “Journey" is the operative word, as the software tracks, weaves together, and analyzes customer interactions across all channels so that businesses can react in real time and execute behavior-driven strategies.
With customer journey analytics software, companies can better understand their customers’ wants and needs to orchestrate and optimize customer interaction and engagement from start to finish. Customer journey analytics solutions fuse together customer behavioral data and multi- and omnichannel marketing strategies, to create a legitimate, actionable 360-degree view of customers. Customer journey analytics software equips businesses with the tools and strategy necessary to transform them from reactive, out-of-touch behemoths into focused, personalized, and efficient consumer-led organizations. Customer journey analytics software integrates with e-commerce, marketing, and sales solutions, to supplement and leverage the troves of customer data that businesses have amassed over time.
To qualify for inclusion in the Customer Journey Analytics category, a product must:
Best Customer Journey Analytics Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Xtremepush is the leading CRM & Loyalty Marketing solution powered by InfinityAI. We enable iGaming companies to leverage real-time data, gamification and omnichannel engagement to turn visitors i
- Marketing Manager
- Head of CRM
- Gambling & Casinos
- Marketing and Advertising
- 46% Mid-Market
- 36% Small-Business
11,384 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Adobe Campaign is a set of solutions that help you personalize and deliver campaigns across all your online and offline channels.
- Marketing Manager
- Marketing Coordinator
- Marketing and Advertising
- Information Technology and Services
- 35% Small-Business
- 32% Mid-Market
973,290 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying
- Food & Beverages
- Computer Software
- 43% Enterprise
- 38% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Adobe Journey Optimizer is a leading customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile,
- Marketing and Advertising
- 39% Small-Business
- 36% Enterprise
973,290 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Factors.ai is an account intelligence, analytics & attribution platform that helps you build your sales pipeline by tapping into intent signals on your website, CRM, LinkedIn, & G2. Score &a
- Founder
- Computer Software
- Information Technology and Services
- 50% Mid-Market
- 42% Small-Business
188 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
mParticle, an end-to-end customer data platform (CDP), turns customer data into customer joy by seamlessly orchestrating the entirety of the customer data stack in real time. mParticle’s powerfully-co
- Product Manager
- Data Analyst
- Financial Services
- Information Technology and Services
- 54% Mid-Market
- 27% Small-Business
3,653 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Custify is the customer success platform designed to help SaaS businesses reduce churn, boost customer lifetime value, and deliver world-class customer experiences. With an intuitive interface and pow
- Customer Success Manager
- Product Manager
- Computer Software
- Information Technology and Services
- 66% Small-Business
- 29% Mid-Market
639 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
With flexible journey mapping and a framework that links all customer insights, opportunities and solutions together, TheyDo is the single source of truth for your end-to-end customer journey. TheyDo
- 44% Enterprise
- 31% Mid-Market
303 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f
- Leisure, Travel & Tourism
- Apparel & Fashion
- 73% Small-Business
- 26% Mid-Market
284 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Flockrush: AI for better and faster predictions® A.L.I.A.® Zero Touch® Self-organizing, self-configuring, and self-healing AI.
- Information Technology and Services
- 82% Small-Business
- 18% Mid-Market
164 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Quid stands at the forefront of AI-driven consumer and market intelligence. Our Generative AI provides organizations with an unparalleled, holistic insight into customer context. Beyond just capturing
- Social Media Manager
- Strategist
- Marketing and Advertising
- Market Research
- 46% Mid-Market
- 32% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The Tealium Customer Data Hub (CDH) is a sophisticated customer data management solution designed to facilitate real-time connections among customer engagement data across an organization. By integrat
- Web Analyst
- Retail
- Financial Services
- 59% Enterprise
- 29% Mid-Market
4,840 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Acoustic Experience Analytics (Tealeaf) helps organizations understand customer behavior across a digital touchpoints, improve website conversions, and optimize the customer experience. Leveraging a
- Financial Services
- Telecommunications
- 65% Enterprise
- 22% Small-Business
66,413 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
InfiniGrow is an AI-driven revenue marketing platform that provides a unified attribution, forecasting, and planning solution to help B2B marketers become revenue leaders. InfiniGrow's platform helps
- Computer Software
- Information Technology and Services
- 92% Mid-Market
- 8% Small-Business
155 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Autonom8 was founded in 2017 with a vision to enable Autonomous Enterprises™. It offers a low-code intelligent automation platform to roll out automated, intelligent workflows and customer journeys ra
- Financial Services
- 40% Enterprise
- 40% Mid-Market
310 Twitter followers
