The Top 20 Configuration Management Tools

Check out this list of the top Configuration Management Tools products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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ServiceNow IT Service Management

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Information Technology and Services

56%

Hospital & Health Care

18%

Computer Software

16%

Financial Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.1

9.2

Ease of Doing Business With

Average: 8.2

9.4

Ease of Setup

Average: 7.9

8.4

Quality of Support

Average: 9.1

8.9

Ease of Admin

Average: 7.9

8.9

BackBox

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

51%

Telecommunications

18%

Computer & Network Security

18%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.1

9.5

Ease of Doing Business With

Average: 8.2

9.6

Ease of Setup

Average: 7.9

9.0

Quality of Support

Average: 9.1

9.4

Ease of Admin

Average: 7.9

9.4

GitHub

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

46%

Information Technology and Services

36%

Internet

12%

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

9.4

Ease of Doing Business With

Average: 8.2

9.4

Ease of Setup

Average: 7.9

9.3

Quality of Support

Average: 9.1

9.2

Ease of Admin

Average: 7.9

8.8

Freshservice

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

58%

Computer Software

20%

Hospital & Health Care

11%

Education Management

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 8.2

9.0

Ease of Setup

Average: 7.9

8.6

Quality of Support

Average: 9.1

8.7

Ease of Admin

Average: 7.9

8.9

Right Click Tools

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

31%

Information Technology and Services

25%

Government Administration

25%

Higher Education

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.1

9.4

Ease of Doing Business With

Average: 8.2

9.8

Ease of Setup

Average: 7.9

9.7

Quality of Support

Average: 9.1

9.6

Ease of Admin

Average: 7.9

9.3

CoreView

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

39%

Construction

36%

Computer & Network Security

12%

Transportation/Trucking/Railroad

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

9.5

Ease of Doing Business With

Average: 8.2

9.7

Ease of Setup

Average: 7.9

9.2

Quality of Support

Average: 9.1

9.7

Ease of Admin

Average: 7.9

9.3

Octopus Deploy

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Information Technology and Services

38%

Building Materials

10%

Internet

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

9.7

Ease of Doing Business With

Average: 8.2

8.9

Ease of Setup

Average: 7.9

9.6

Quality of Support

Average: 9.1

9.5

Ease of Admin

Average: 7.9

8.8

ConfigCat

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

64%

Financial Services

21%

Consumer Services

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

8.8

Ease of Doing Business With

Average: 8.2

10.0

Ease of Setup

Average: 7.9

9.1

Quality of Support

Average: 9.1

9.7

Ease of Admin

Average: 7.9

8.9

Canonical Netplan

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Computer & Network Security

23%

Computer Software

23%

Banking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 8.2

9.8

Ease of Setup

Average: 7.9

9.0

Quality of Support

Average: 9.1

9.4

Ease of Admin

Average: 7.9

9.1

#10

Red Hat Ansible Automation Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

37%

Financial Services

23%

Computer Software

23%

Telecommunications

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.1

8.8

Ease of Doing Business With

Average: 8.2

8.5

Ease of Setup

Average: 7.9

8.3

Quality of Support

Average: 9.1

8.4

Ease of Admin

Average: 7.9

8.2

#11

CloudBees

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

48%

Computer Software

25%

Financial Services

17%

Banking

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 8.2

8.7

Ease of Setup

Average: 7.9

8.8

Quality of Support

Average: 9.1

9.1

Ease of Admin

Average: 7.9

8.7

#12

Pulumi

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

56%

Computer & Network Security

22%

Computer Software

11%

Research

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.8

Meets Requirements

Average: 9.1

9.4

Ease of Doing Business With

Average: 8.2

0.0

Ease of Setup

Average: 7.9

0.0

Quality of Support

Average: 9.1

9.4

Ease of Admin

Average: 7.9

0.0

#13

Faddom

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Government Administration

25%

Consumer Services

13%

Education Management

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.4

Meets Requirements

Average: 9.1

8.6

Ease of Doing Business With

Average: 8.2

9.1

Ease of Setup

Average: 7.9

8.4

Quality of Support

Average: 9.1

9.1

Ease of Admin

Average: 7.9

8.7

#14

Azure Automation & Control

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Information Technology and Services

29%

Computer & Network Security

17%

Telecommunications

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.1

9.0

Ease of Doing Business With

Average: 8.2

9.2

Ease of Setup

Average: 7.9

9.0

Quality of Support

Average: 9.1

8.8

Ease of Admin

Average: 7.9

9.1

#15

AWS Config

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

44%

Computer & Network Security

22%

Construction

17%

Financial Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.1

8.8

Ease of Doing Business With

Average: 8.2

9.1

Ease of Setup

Average: 7.9

8.6

Quality of Support

Average: 9.1

8.7

Ease of Admin

Average: 7.9

9.3

#16

Harness Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

47%

Financial Services

25%

Information Technology and Services

22%

Automotive

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 8.2

8.7

Ease of Setup

Average: 7.9

8.2

Quality of Support

Average: 9.1

8.6

Ease of Admin

Average: 7.9

8.8

#17

Unimus

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

77%

Accounting

Computer Software

Research

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.8

Meets Requirements

Average: 9.1

9.6

Ease of Doing Business With

Average: 8.2

0.0

Ease of Setup

Average: 7.9

0.0

Quality of Support

Average: 9.1

8.7

Ease of Admin

Average: 7.9

0.0

#18

SolarWinds Observability

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

52%

Computer Software

19%

Telecommunications

16%

Financial Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.1

8.6

Ease of Doing Business With

Average: 8.2

8.5

Ease of Setup

Average: 7.9

8.4

Quality of Support

Average: 9.1

8.6

Ease of Admin

Average: 7.9

8.8

#19

Opsera

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

43%

Information Technology and Services

30%

Banking

13%

Computer & Network Security

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.1

8.6

Ease of Doing Business With

Average: 8.2

8.2

Ease of Setup

Average: 7.9

8.5

Quality of Support

Average: 9.1

8.9

Ease of Admin

Average: 7.9

7.7

#20

Netwrix Platform Governance (formerly Strongpoint)

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

38%

Computer Software

25%

Financial Services

25%

Consumer Goods

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.1

8.8

Ease of Doing Business With

Average: 8.2

9.4

Ease of Setup

Average: 7.9

7.8

Quality of Support

Average: 9.1

9.3

Ease of Admin

Average: 7.9

8.0