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Best Communication Platform as a Service (cPaaS) Platforms with Video Capabilities
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build bes
Users
- CTO
- CEO
Industries
- Computer Software
- Information Technology and Services
Market Segment
- 67% Small-Business
- 23% Mid-Market
Vonage Communications APIs Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
API Integration
11
API Quality
10
Easy Setup
10
Easy Integrations
7
Cons
Expensive
6
Complex UI
3
Cost Limitations
3
Limited Features
3
Poor Customer Support
3
Vonage Communications APIs features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.9
8.8
Ease Of Integration
Average: 8.6
8.3
Professional Support
Average: 8.6
8.9
Communication Varieties
Average: 8.4
Seller Details
HQ Location
Holmdel, NJTwitter
@Vonage11,161 Twitter followers
(124)4.6 out of 5
Optimized for quick response
7th Easiest To Use in Communication Platform as a Service (CPaaS) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage w
Users
- Student Experience Team Member
- Product Manager
Industries
- Computer Software
- Health, Wellness and Fitness
Market Segment
- 47% Mid-Market
- 31% Small-Business
Sendbird Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Customer Support
35
Features
27
Easy Integrations
24
Integrations
23
Cons
Expensive
20
Cost
10
Learning Curve
10
Steep Learning Curve
8
Cost Limitations
7
Sendbird features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.7
Ease Of Integration
Average: 8.6
9.0
Professional Support
Average: 8.6
8.6
Communication Varieties
Average: 8.4
Seller Details
HQ Location
San Mateo, CaliforniaTwitter
@SendBird4,818 Twitter followers
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