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Top Free Communication Platform as a Service (cPaaS) Platforms

Check out our list of free Communication Platform as a Service (cPaaS) Platforms. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Communication Platform as a Service (cPaaS) Platforms to ensure you get the right product.

View Free Communication Platform as a Service (cPaaS) Platforms

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
80 Communication Platform as a Service Products Available
View all Communication Platform as a Service (cPaaS) Platforms
View all Communication Platform as a Service (cPaaS) Platforms
Plivo
By Plivo
(729)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

    Users
    • CEO
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 16% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Plivo features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    8.6
    Professional Support
    Average: 8.7
    8.8
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RK
    While using plivo got good Support and low cost dialing price.That price is very suitable our budget.Call quality is high and good connectivity. Read review
    Gil T.
    GT
    The API is easy to implement, and the documentation is easy to browse and learn. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Plivo
    Company Website
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @plivo
    11,396 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    247 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plivo’s cloud communication platform is a powerful, fast, scalable, and better option for customer engagement. Trusted by leading brands like IBM, MercadoLibre, OneLogin and Zomato, our API platform l

Users
  • CEO
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 16% Mid-Market
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
8.6
Professional Support
Average: 8.7
8.8
Communication Varieties
Average: 8.5
RK
While using plivo got good Support and low cost dialing price.That price is very suitable our budget.Call quality is high and good connectivity. Read review
Gil T.
GT
The API is easy to implement, and the documentation is easy to browse and learn. Read review
Seller Details
Seller
Plivo
Company Website
Year Founded
2011
HQ Location
Austin, TX
Twitter
@plivo
11,396 Twitter followers
LinkedIn® Page
www.linkedin.com
247 employees on LinkedIn®
Learn more
Twilio
By Twilio
(477)4.2 out of 5
View top Consulting Services for Twilio
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Twilio features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Ease Of Integration
    Average: 8.8
    7.4
    Professional Support
    Average: 8.7
    8.4
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AK
    One of the best things about Twilio is how easy it makes verifying identities with OTPs (One-Time Passwords). It's super reliable and fast, which... Read review
    YC
    With Twilio one is able to use feature of OTP verification and chat feature. Twilio is simple to use and integrate. Moreover, Twilio is secure to use. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Twilio
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @twilio
    82,196 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,348 employees on LinkedIn®
    Ownership
    NYSE: TWLO
Product Description
How are these determined?Information
This description is provided by the seller.

Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Small-Business
  • 31% Mid-Market
Twilio features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
8.2
Ease Of Integration
Average: 8.8
7.4
Professional Support
Average: 8.7
8.4
Communication Varieties
Average: 8.5
AK
One of the best things about Twilio is how easy it makes verifying identities with OTPs (One-Time Passwords). It's super reliable and fast, which... Read review
YC
With Twilio one is able to use feature of OTP verification and chat feature. Twilio is simple to use and integrate. Moreover, Twilio is secure to use. Read review
Seller Details
Seller
Twilio
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@twilio
82,196 Twitter followers
LinkedIn® Page
www.linkedin.com
6,348 employees on LinkedIn®
Ownership
NYSE: TWLO
Learn more

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Bandwidth
By Bandwidth
(425)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bandwidth is the universal communications platform that simplifies how enterprises deliver integrated global experiences. It's flexible, ready to integrate with your entire communications stack. B

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 49% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bandwidth features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Ease Of Integration
    Average: 8.8
    8.4
    Professional Support
    Average: 8.7
    8.2
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Hospital & Health Care
    UH
    They are extremely responsive and make the integration seamless. It was the easiest to use we saw in the market for the best price! Read review
    RB
    Bandwidth is responsive and easy to do business with. We have been porting 100s of numbers in. THeir porting team is thorough and diligent. We are... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bandwidth
    Company Website
    Year Founded
    1999
    HQ Location
    Raleigh, NC
    Twitter
    @bandwidth
    10,714 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,204 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bandwidth is the universal communications platform that simplifies how enterprises deliver integrated global experiences. It's flexible, ready to integrate with your entire communications stack. B

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 49% Small-Business
  • 40% Mid-Market
Bandwidth features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.2
Ease Of Integration
Average: 8.8
8.4
Professional Support
Average: 8.7
8.2
Communication Varieties
Average: 8.5
Verified User in Hospital & Health Care
UH
They are extremely responsive and make the integration seamless. It was the easiest to use we saw in the market for the best price! Read review
RB
Bandwidth is responsive and easy to do business with. We have been porting 100s of numbers in. THeir porting team is thorough and diligent. We are... Read review
Seller Details
Seller
Bandwidth
Company Website
Year Founded
1999
HQ Location
Raleigh, NC
Twitter
@bandwidth
10,714 Twitter followers
LinkedIn® Page
www.linkedin.com
1,204 employees on LinkedIn®
Learn more
Telnyx CPaaS
By Telnyx
(446)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Communication Platform as a Service software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

    Users
    • Owner
    • CEO
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Telnyx CPaaS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    9.0
    Professional Support
    Average: 8.7
    9.0
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • AD
    Signficantly more cost effective aswell as amazing support when needed. Read review
    Lekan A.
    LA
    Telnyx stands out as a powerful Communications Platform as a Service (CPaaS) easy to use solution that delivers exceptional global connectivity and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Telnyx
    Company Website
    Year Founded
    2009
    HQ Location
    600 Congress Avenue 14th Floor Austin, TX 78701
    Twitter
    @telnyx
    3,918 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    294 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice

Users
  • Owner
  • CEO
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
Telnyx CPaaS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
9.0
Professional Support
Average: 8.7
9.0
Communication Varieties
Average: 8.5
AD
Signficantly more cost effective aswell as amazing support when needed. Read review
Lekan A.
LA
Telnyx stands out as a powerful Communications Platform as a Service (CPaaS) easy to use solution that delivers exceptional global connectivity and... Read review
Seller Details
Seller
Telnyx
Company Website
Year Founded
2009
HQ Location
600 Congress Avenue 14th Floor Austin, TX 78701
Twitter
@telnyx
3,918 Twitter followers
LinkedIn® Page
www.linkedin.com
294 employees on LinkedIn®
Dotdigital
By Dotdigital
(995)4.3 out of 5
Optimized for quick response
7th Easiest To Use in Communication Platform as a Service software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigit

    Users
    • Marketing Manager
    • Marketing Executive
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 45% Mid-Market
    • 42% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dotdigital features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Ease Of Integration
    Average: 8.8
    8.8
    Professional Support
    Average: 8.7
    7.9
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • James M.
    JM
    The simplicity of using the platform, the updates that are always offering the latest features. The customer support given throughout my experience... Read review
    Sarah C.
    SC
    DotDigital integrates surveys & forms with emails, and allows users to create comprehensive journeys between them. So no more marketing monkeys... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dotdigital
    Company Website
    Year Founded
    1999
    HQ Location
    London Bridge, London
    Twitter
    @dotdigital
    16,426 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    425 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigit

Users
  • Marketing Manager
  • Marketing Executive
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 45% Mid-Market
  • 42% Small-Business
Dotdigital features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.0
Ease Of Integration
Average: 8.8
8.8
Professional Support
Average: 8.7
7.9
Communication Varieties
Average: 8.5
James M.
JM
The simplicity of using the platform, the updates that are always offering the latest features. The customer support given throughout my experience... Read review
Sarah C.
SC
DotDigital integrates surveys & forms with emails, and allows users to create comprehensive journeys between them. So no more marketing monkeys... Read review
Seller Details
Seller
Dotdigital
Company Website
Year Founded
1999
HQ Location
London Bridge, London
Twitter
@dotdigital
16,426 Twitter followers
LinkedIn® Page
www.linkedin.com
425 employees on LinkedIn®
Learn more
Ozonetel CloudAgent
By Ozonetel
(579)4.6 out of 5
6th Easiest To Use in Communication Platform as a Service software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

    Users
    • Associate
    • Assistant Manager
    Industries
    • Financial Services
    • Hospital & Health Care
    Market Segment
    • 61% Mid-Market
    • 30% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ozonetel CloudAgent features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease Of Integration
    Average: 8.8
    9.1
    Professional Support
    Average: 8.7
    8.9
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Manufacturing
    UM
    Dashboard option is something I liked can be used to track various things Read review
    Sahil P.
    SP
    1. Interactive interface 2. Wide array of analytics 3. Best in industry support 4. lag free technology Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ozonetel
    Company Website
    Year Founded
    2007
    HQ Location
    San Jose, California
    Twitter
    @Ozonetel
    784 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ozonetel offers a highly adaptable cloud contact center solution for customer-first companies of all sizes. Ozonetel’s all-in-one enterprise-grade call center software combines cutting-edge power dial

Users
  • Associate
  • Assistant Manager
Industries
  • Financial Services
  • Hospital & Health Care
Market Segment
  • 61% Mid-Market
  • 30% Small-Business
Ozonetel CloudAgent features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease Of Integration
Average: 8.8
9.1
Professional Support
Average: 8.7
8.9
Communication Varieties
Average: 8.5
Verified User in Manufacturing
UM
Dashboard option is something I liked can be used to track various things Read review
Sahil P.
SP
1. Interactive interface 2. Wide array of analytics 3. Best in industry support 4. lag free technology Read review
Seller Details
Seller
Ozonetel
Company Website
Year Founded
2007
HQ Location
San Jose, California
Twitter
@Ozonetel
784 Twitter followers
LinkedIn® Page
www.linkedin.com
339 employees on LinkedIn®
Botmaker
By Botmaker
(287)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid bo

    Users
    • Analista
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 60% Mid-Market
    • 26% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Botmaker features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease Of Integration
    Average: 8.8
    8.1
    Professional Support
    Average: 8.7
    8.6
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    CI
    Easy and intuitive UX for conversation and dashboard design. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Botmaker
    Year Founded
    2016
    HQ Location
    Miami, US
    Twitter
    @botmaker_io
    304 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. With Botmaker you can build digital experiences with hybrid bo

Users
  • Analista
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 60% Mid-Market
  • 26% Small-Business
Botmaker features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease Of Integration
Average: 8.8
8.1
Professional Support
Average: 8.7
8.6
Communication Varieties
Average: 8.5
Verified User in Information Technology and Services
CI
Easy and intuitive UX for conversation and dashboard design. Read review
Seller Details
Seller
Botmaker
Year Founded
2016
HQ Location
Miami, US
Twitter
@botmaker_io
304 Twitter followers
LinkedIn® Page
www.linkedin.com
183 employees on LinkedIn®
Learn more
Wati
By Wati
(322)4.6 out of 5
2nd Easiest To Use in Communication Platform as a Service software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Marketing and Advertising
    Market Segment
    • 79% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • WATI is a platform that provides a simple dashboard and team inbox feature for customer support and communication through WhatsApp.
    • Reviewers like the user-friendly interface, the automation options that enhance business efficiency, and the seamless integration with existing systems.
    • Users experienced limitations with the pricing structure, which may be too high for small businesses, and suggested improvements for the analytics facility.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wati features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    8.8
    Professional Support
    Average: 8.7
    8.6
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wati
    Company Website
    Year Founded
    2019
    HQ Location
    Hong Kong, HK
    Twitter
    @Wati_io
    422 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    156 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Marketing and Advertising
Market Segment
  • 79% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • WATI is a platform that provides a simple dashboard and team inbox feature for customer support and communication through WhatsApp.
  • Reviewers like the user-friendly interface, the automation options that enhance business efficiency, and the seamless integration with existing systems.
  • Users experienced limitations with the pricing structure, which may be too high for small businesses, and suggested improvements for the analytics facility.
Wati features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
8.8
Professional Support
Average: 8.7
8.6
Communication Varieties
Average: 8.5
Seller Details
Seller
Wati
Company Website
Year Founded
2019
HQ Location
Hong Kong, HK
Twitter
@Wati_io
422 Twitter followers
LinkedIn® Page
www.linkedin.com
156 employees on LinkedIn®
Learn more
Commio
By Commio
(133)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

    Users
    • CEO
    • Owner
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 21% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Commio features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    8.9
    Professional Support
    Average: 8.7
    8.7
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Consumer Services
    AC
    Commio has been very good at communicationg every step of the process and following up. Read review
    Verified User in Telecommunications
    UT
    Commio is very helpful when you have a problem. They have helped with porting, new numbers and toll-free. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Commio
    Year Founded
    2009
    HQ Location
    Raleigh, NC
    Twitter
    @thinqing
    675 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu

Users
  • CEO
  • Owner
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 21% Mid-Market
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
8.9
Professional Support
Average: 8.7
8.7
Communication Varieties
Average: 8.5
Verified User in Consumer Services
AC
Commio has been very good at communicationg every step of the process and following up. Read review
Verified User in Telecommunications
UT
Commio is very helpful when you have a problem. They have helped with porting, new numbers and toll-free. Read review
Seller Details
Seller
Commio
Year Founded
2009
HQ Location
Raleigh, NC
Twitter
@thinqing
675 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Learn more
SleekFlow
By SleekFlow
(163)4.6 out of 5
10th Easiest To Use in Communication Platform as a Service software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SleekFlow is the Omnichannel Conversational AI Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging ch

    Users
    • Director
    • Founder
    Industries
    • Retail
    • Education Management
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SleekFlow is a communication platform that consolidates messages from various channels and automates customer interactions.
    • Users frequently mention the platform's ease of use, time-saving automation features, and the responsive and supportive customer service that helps resolve issues efficiently.
    • Users mentioned challenges with the setup phase, occasional platform bugs, limitations in customization options for certain automated workflows, and the need for more advanced analytics features.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SleekFlow features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Ease Of Integration
    Average: 8.8
    8.4
    Professional Support
    Average: 8.7
    8.0
    Communication Varieties
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SleekFlow
    Year Founded
    2019
    HQ Location
    Singapore, SG
    Twitter
    @sleekflow_io
    82 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SleekFlow is the Omnichannel Conversational AI Suite for customer engagement. The all-in-one SleekFlow platform creates seamless and personalized customer journeys across everyone’s go-to messaging ch

Users
  • Director
  • Founder
Industries
  • Retail
  • Education Management
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SleekFlow is a communication platform that consolidates messages from various channels and automates customer interactions.
  • Users frequently mention the platform's ease of use, time-saving automation features, and the responsive and supportive customer service that helps resolve issues efficiently.
  • Users mentioned challenges with the setup phase, occasional platform bugs, limitations in customization options for certain automated workflows, and the need for more advanced analytics features.
SleekFlow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.1
Ease Of Integration
Average: 8.8
8.4
Professional Support
Average: 8.7
8.0
Communication Varieties
Average: 8.5
Seller Details
Seller
SleekFlow
Year Founded
2019
HQ Location
Singapore, SG
Twitter
@sleekflow_io
82 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
Learn more
CometChat
By CometChat Inc.
(110)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CometChat's APIs allow developers to quickly integrate in-app text messaging to any mobile app and website. Our platform provides user-to-user messaging to help you connect your users with each other

    Users
    No information available
    Industries
    • Computer Software
    • Health, Wellness and Fitness
    Market Segment
    • 77% Small-Business
    • 19% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CometChat features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Ease Of Integration
    Average: 8.8
    8.7
    Professional Support
    Average: 8.7
    8.4
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Nikhil C.
    NC
    - Easy to integrate - Great customer service - Customizability - easy to integrate plugins. Read review
    DW
    They offer a wide range of services and are always adding more. I am very satisfied with the service and I havent even discovered all they have to... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CometChat Inc.
    Year Founded
    2009
    HQ Location
    Denver, CO
    Twitter
    @CometChat
    926 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CometChat's APIs allow developers to quickly integrate in-app text messaging to any mobile app and website. Our platform provides user-to-user messaging to help you connect your users with each other

Users
No information available
Industries
  • Computer Software
  • Health, Wellness and Fitness
Market Segment
  • 77% Small-Business
  • 19% Mid-Market
CometChat features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.0
Ease Of Integration
Average: 8.8
8.7
Professional Support
Average: 8.7
8.4
Communication Varieties
Average: 8.5
Nikhil C.
NC
- Easy to integrate - Great customer service - Customizability - easy to integrate plugins. Read review
DW
They offer a wide range of services and are always adding more. I am very satisfied with the service and I havent even discovered all they have to... Read review
Seller Details
Seller
CometChat Inc.
Year Founded
2009
HQ Location
Denver, CO
Twitter
@CometChat
926 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
Learn more
Rocket.Chat
By Rocket.Chat
(333)4.2 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rocket.Chat features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease Of Integration
    Average: 8.8
    8.7
    Professional Support
    Average: 8.7
    9.2
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Computer Software
    UC
    Overall, Rocket.Chat fulfills my requirements for communication solutions. It offers public channels, private channels, direct messaging,... Read review
    VM
    Rocket.Chat is too good at connecting with visitors. The easy integrations with the platforms like Slack, teams and other saas help a lot for easy... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rocket.Chat
    Year Founded
    2015
    HQ Location
    Wilmington, Delaware
    Twitter
    @RocketChat
    24,716 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    176 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners,

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease Of Integration
Average: 8.8
8.7
Professional Support
Average: 8.7
9.2
Communication Varieties
Average: 8.5
Verified User in Computer Software
UC
Overall, Rocket.Chat fulfills my requirements for communication solutions. It offers public channels, private channels, direct messaging,... Read review
VM
Rocket.Chat is too good at connecting with visitors. The easy integrations with the platforms like Slack, teams and other saas help a lot for easy... Read review
Seller Details
Seller
Rocket.Chat
Year Founded
2015
HQ Location
Wilmington, Delaware
Twitter
@RocketChat
24,716 Twitter followers
LinkedIn® Page
www.linkedin.com
176 employees on LinkedIn®
Learn more
Ringover
By Ringover
(212)4.6 out of 5
1st Easiest To Use in Communication Platform as a Service software
Save to My Lists
Entry Level Price:$24.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients

    Users
    • CEO
    Industries
    • Insurance
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ringover features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease Of Integration
    Average: 8.8
    9.1
    Professional Support
    Average: 8.7
    9.2
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • RL
    The value for money The proposed features The native Zendesk application The dashboard Read review
    kamel g.
    KG
    simple and efficiente the support is very fast Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ringover
    Year Founded
    2018
    HQ Location
    Montrouge
    Twitter
    @ringoverapp
    856 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients

Users
  • CEO
Industries
  • Insurance
  • Computer Software
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Ringover features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease Of Integration
Average: 8.8
9.1
Professional Support
Average: 8.7
9.2
Communication Varieties
Average: 8.5
RL
The value for money The proposed features The native Zendesk application The dashboard Read review
kamel g.
KG
simple and efficiente the support is very fast Read review
Seller Details
Seller
Ringover
Year Founded
2018
HQ Location
Montrouge
Twitter
@ringoverapp
856 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
Learn more
Exotel Customer Communication Platform
By Exotel
(82)4.3 out of 5
Save to My Lists
Entry Level Price:₹9,999.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI, driving over 70 million daily conversations for more than 7,100 businesses a

    Users
    No information available
    Industries
    • Education Management
    • Financial Services
    Market Segment
    • 45% Mid-Market
    • 29% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Exotel Customer Communication Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease Of Integration
    Average: 8.8
    9.2
    Professional Support
    Average: 8.7
    10.0
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Sana K.
    SK
    The cost of call is saved all thanks to this app. It is easy to use and also allows one to send out sms texts which is very cost-effective. Calls... Read review
    Siraj U.
    SU
    Its simple and easy to set up the service, the call data and recordings can be easily accessed. In all these years that we have been using their... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Exotel
    Year Founded
    2011
    HQ Location
    Bangalore, Karnataka
    Twitter
    @Exotel
    2,929 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    612 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI, driving over 70 million daily conversations for more than 7,100 businesses a

Users
No information available
Industries
  • Education Management
  • Financial Services
Market Segment
  • 45% Mid-Market
  • 29% Small-Business
Exotel Customer Communication Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease Of Integration
Average: 8.8
9.2
Professional Support
Average: 8.7
10.0
Communication Varieties
Average: 8.5
Sana K.
SK
The cost of call is saved all thanks to this app. It is easy to use and also allows one to send out sms texts which is very cost-effective. Calls... Read review
Siraj U.
SU
Its simple and easy to set up the service, the call data and recordings can be easily accessed. In all these years that we have been using their... Read review
Seller Details
Seller
Exotel
Year Founded
2011
HQ Location
Bangalore, Karnataka
Twitter
@Exotel
2,929 Twitter followers
LinkedIn® Page
www.linkedin.com
612 employees on LinkedIn®
Learn more
EnableX
By Enablex
(111)4.7 out of 5
Save to My Lists
Entry Level Price:$0.0040 /Participant/Min
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX is redefining communication by equipping businesses with AI-powered solutions that elevate customer engagement. Founded in 2017 and headquartered in Singapore, EnableX has rapidly become a lea

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • EnableX features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease Of Integration
    Average: 8.8
    9.3
    Professional Support
    Average: 8.7
    9.2
    Communication Varieties
    Average: 8.5
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    UI
    The smooth integration within the portal Read review
    Verified User in Financial Services
    CF
    Enablex API are very easy to use and free for integration, staff is very supportive and quickly respond to all my queries. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Enablex
    Year Founded
    2017
    HQ Location
    Singapore
    Twitter
    @EnablexIo
    114 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX is redefining communication by equipping businesses with AI-powered solutions that elevate customer engagement. Founded in 2017 and headquartered in Singapore, EnableX has rapidly become a lea

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 30% Mid-Market
EnableX features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease Of Integration
Average: 8.8
9.3
Professional Support
Average: 8.7
9.2
Communication Varieties
Average: 8.5
Verified User in Information Technology and Services
UI
The smooth integration within the portal Read review
Verified User in Financial Services
CF
Enablex API are very easy to use and free for integration, staff is very supportive and quickly respond to all my queries. Read review
Seller Details
Seller
Enablex
Year Founded
2017
HQ Location
Singapore
Twitter
@EnablexIo
114 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Learn more