Best Chatbots Software - Page 40
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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SaaS Chatbots provides a selection of over 150 AI-powered chatbots tailored for enhancing customer support.
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SAAS First is an AI-driven chatbot platform designed to revolutionize customer support and engagement. Our AI-driven chatbot, Milly, is powered by advanced natural language processing technology that
- 50% Mid-Market
- 50% Small-Business
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First-responder AI-powered chatbot for Customer Service.
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SalesMonk is the world’s first suite of Outcome-based AI SDRs that help you generate sales meetings on autopilot. A platform for teams seeking exponential revenue growth with a streamlined and tech-po
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We are Scotty Technologies the voice first company that builds the Scotty AI conversational AI platform bringing best in class candidate and customer experience to Talent Acquisition, HR and service.
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SearchUnify Virtual Assistant or SUVA is the world’s first federated, information retrieval augmented chatbot for fine-tuned, contextual, and intent-driven conversational experiences at scale. SUVA ha
3,672 Twitter followers
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Seavus Smart ChatBot creates an opportunity for any company to take customer relationships to a new level, providing personalized service at anytime, anywhere and from any channel.
1,051 Twitter followers
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Your always-on Al Answering Agent will keep your business growing 24/7 by answering calls, booking appointments and converting leads into opportunities, while your competitor is missing service calls
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Luma Virtual Agent is a pre-trained, conversational attendant that can seamlessly scale on-demand to meet both inbound and outbound requests. Luma VA starts with over 50 skills to get you started, han
11 Twitter followers
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Xbot CRM revolutionizes customer relationship management by seamlessly integrating advanced AI chatbot technology with powerful features designed to streamline communication and boost efficiency. With
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Shmooz AI, a business chatbot for customer service on WhatsApp, enhances customer interactions and satisfaction.
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About the Company: ShoppinGenie is developed by KanduAI, a retail technology company based in Tel Aviv. Founded by industry veterans with deep experience in AI and commerce, KanduAI specializes in bu
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Enterprise chatbot engine to automate text and voice based virtual assistants.
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Cloud-based, AI-driven knowledge management platform.
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Use chatbots to capture and process website data. Install in a click. Customize without limits.
- 100% Small-Business
643 Twitter followers
