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Best Chatbots Software for Small Business - Page 5

Bijou Barry
BB
Researched and written by Bijou Barry

Products classified in the overall Chatbots category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Chatbots to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Chatbots category.

In addition to qualifying for inclusion in the Chatbots Software category, to qualify for inclusion in the Small Business Chatbots Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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103 Listings in Small Business Chatbots Available

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    G2 Score
Verloop.io
(230)4.7 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

    Users
    • Director
    • Customer Happiness Champion
    Industries
    • Retail
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Verloop.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    3
    Helpful
    3
    Automation
    2
    Chat Features
    2
    Cons
    Bug Issues
    3
    Slow Performance
    3
    Chat Issues
    2
    Chat Management
    2
    Dashboard Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Verloop.io features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.7
    9.4
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Verloop
    Year Founded
    2016
    HQ Location
    Bangalore
    Twitter
    @verloopio
    1,440 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

Users
  • Director
  • Customer Happiness Champion
Industries
  • Retail
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 32% Small-Business
Verloop.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
3
Helpful
3
Automation
2
Chat Features
2
Cons
Bug Issues
3
Slow Performance
3
Chat Issues
2
Chat Management
2
Dashboard Issues
2
View All Pros and Cons
Verloop.io features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.7
9.4
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
Verloop
Year Founded
2016
HQ Location
Bangalore
Twitter
@verloopio
1,440 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Alhena AI
(36)4.9 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alhena AI (formerly Gleen): The Best AI for eCommerce – Revolutionizing Shopping and Support Alhena AI delivers hallucination-free, generative AI solutions that transform customer experiences into

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Alhena AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Helpful
    6
    Intuitive
    5
    Customer Satisfaction
    4
    Customer Support
    4
    Cons
    AI Limitations
    1
    Chat Issues
    1
    Chat Management
    1
    Integration Issues
    1
    Issue Resolution
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Alhena AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    8.7
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Alhena AI
    Company Website
    Year Founded
    2022
    HQ Location
    Pleasanton, US
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alhena AI (formerly Gleen): The Best AI for eCommerce – Revolutionizing Shopping and Support Alhena AI delivers hallucination-free, generative AI solutions that transform customer experiences into

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Alhena AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Helpful
6
Intuitive
5
Customer Satisfaction
4
Customer Support
4
Cons
AI Limitations
1
Chat Issues
1
Chat Management
1
Integration Issues
1
Issue Resolution
1
View All Pros and Cons
Alhena AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
8.7
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Seller Details
Seller
Alhena AI
Company Website
Year Founded
2022
HQ Location
Pleasanton, US
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
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Alana AI
(25)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Olá, eu sou a Alana, uma inteligência artificial proprietária criada para atendimento, marketing e vendas. Eu nasci para melhorar o relacionamento entre marcas e clientes.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Alana AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Technology
    1
    Conversational Interaction
    1
    Features
    1
    Helpful
    1
    Understanding
    1
    Cons
    Cost
    1
    Expensive
    1
    Poor Customer Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Alana AI features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    9.4
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Alana AI
    Year Founded
    2017
    HQ Location
    London, England
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Olá, eu sou a Alana, uma inteligência artificial proprietária criada para atendimento, marketing e vendas. Eu nasci para melhorar o relacionamento entre marcas e clientes.

Users
No information available
Industries
No information available
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
Alana AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Technology
1
Conversational Interaction
1
Features
1
Helpful
1
Understanding
1
Cons
Cost
1
Expensive
1
Poor Customer Support
1
View All Pros and Cons
Alana AI features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
9.4
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
Alana AI
Year Founded
2017
HQ Location
London, England
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Atonom
(138)4.9 out of 5
Entry Level Price:$749.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Atonom gives teams back time by taking real work off their plate. Cloud Employees handle repetitive, high-volume tasks so human teams can focus on judgment, relationships, and higher-impact work only

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Atonom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    21
    Ease of Use
    18
    Features
    17
    Lead Generation
    16
    Customer Engagement
    15
    Cons
    Learning Curve
    12
    Steep Learning Curve
    5
    Learning Difficulty
    4
    Complexity
    3
    Identification Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Atonom features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.4
    Control
    Average: 8.7
    9.4
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atonom
    Year Founded
    2018
    HQ Location
    Provo, US
    LinkedIn® Page
    www.linkedin.com
    124 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Atonom gives teams back time by taking real work off their plate. Cloud Employees handle repetitive, high-volume tasks so human teams can focus on judgment, relationships, and higher-impact work only

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 52% Small-Business
  • 43% Mid-Market
Atonom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
21
Ease of Use
18
Features
17
Lead Generation
16
Customer Engagement
15
Cons
Learning Curve
12
Steep Learning Curve
5
Learning Difficulty
4
Complexity
3
Identification Issues
3
View All Pros and Cons
Atonom features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.4
Control
Average: 8.7
9.4
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
Atonom
Year Founded
2018
HQ Location
Provo, US
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®
ChatBot
(25)4.5 out of 5
View top Consulting Services for ChatBot
Entry Level Price:$50 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop n

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 48% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ChatBot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    2
    Chatbot Development
    2
    Customizability
    2
    Ease of Use
    2
    Integrations
    2
    Cons
    AI Limitations
    2
    Expensive
    2
    Cost
    1
    Integration Issues
    1
    Learning Curve
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ChatBot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.7
    8.3
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text
    Year Founded
    2002
    HQ Location
    Wrocław, Lower Silesia
    LinkedIn® Page
    www.linkedin.com
    382 employees on LinkedIn®
    Ownership
    WSE: TXT
Product Description
How are these determined?Information
This description is provided by the seller.

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop n

Users
No information available
Industries
No information available
Market Segment
  • 48% Small-Business
  • 36% Mid-Market
ChatBot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
2
Chatbot Development
2
Customizability
2
Ease of Use
2
Integrations
2
Cons
AI Limitations
2
Expensive
2
Cost
1
Integration Issues
1
Learning Curve
1
View All Pros and Cons
ChatBot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.7
8.3
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Text
Year Founded
2002
HQ Location
Wrocław, Lower Silesia
LinkedIn® Page
www.linkedin.com
382 employees on LinkedIn®
Ownership
WSE: TXT
Helpwise
(181)4.6 out of 5
Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Helpwise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    6
    Customer Support
    5
    Ease of Use
    4
    Simple
    4
    Case Management
    3
    Cons
    Missing Features
    4
    Technical Issues
    4
    Bugs
    2
    Delays
    2
    Email Communication Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Helpwise features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.3
    Control
    Average: 8.7
    7.3
    Analytics
    Average: 8.5
    8.3
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Saas Labs
    Year Founded
    2016
    HQ Location
    Palo Alto, California
    Twitter
    @saas_labs
    307 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    426 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Helpwise is an easy to setup customer service platform that empowers customer facing teams to drive revenue for businesses. The all-in-one platform streamlines customer conversations across various ch

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Helpwise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
6
Customer Support
5
Ease of Use
4
Simple
4
Case Management
3
Cons
Missing Features
4
Technical Issues
4
Bugs
2
Delays
2
Email Communication Issues
2
View All Pros and Cons
Helpwise features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.3
Control
Average: 8.7
7.3
Analytics
Average: 8.5
8.3
Collection of information
Average: 8.7
Seller Details
Seller
Saas Labs
Year Founded
2016
HQ Location
Palo Alto, California
Twitter
@saas_labs
307 Twitter followers
LinkedIn® Page
www.linkedin.com
426 employees on LinkedIn®
Simplified
(5,004)4.6 out of 5
Entry Level Price:Starting at $29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

    Users
    • Founder
    • CEO
    Industries
    • Writing and Editing
    • Marketing and Advertising
    Market Segment
    • 94% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Simplified is a software tool that assists in content creation, including tasks such as generating AI posts, creating marketing content designs, and making presentations.
    • Reviewers appreciate Simplified's user-friendly interface, its ability to save time by automating tasks, and its diverse features such as video generation and AI chatbot that provides creative suggestions.
    • Users mentioned issues with the software's cost, occasional slow performance when handling large projects, and limitations in advanced editing features for videos and graphics.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Simplified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,485
    Useful
    1,161
    Content Creation
    803
    Features
    745
    Helpful
    690
    Cons
    Limited Credits
    447
    Not Free
    366
    AI Limitations
    348
    Insufficient Credits
    330
    Expensive
    312
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Simplified features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Control
    Average: 8.7
    10.0
    Analytics
    Average: 8.5
    9.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Simplified
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @sosimplified
    7,940 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplified is the one app to create, collaborate, and scale your marketing. Design, write marketing copy, create videos, collaborate, and publish to socials—all in the same place. Built for speed and

Users
  • Founder
  • CEO
Industries
  • Writing and Editing
  • Marketing and Advertising
Market Segment
  • 94% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Simplified is a software tool that assists in content creation, including tasks such as generating AI posts, creating marketing content designs, and making presentations.
  • Reviewers appreciate Simplified's user-friendly interface, its ability to save time by automating tasks, and its diverse features such as video generation and AI chatbot that provides creative suggestions.
  • Users mentioned issues with the software's cost, occasional slow performance when handling large projects, and limitations in advanced editing features for videos and graphics.
Simplified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,485
Useful
1,161
Content Creation
803
Features
745
Helpful
690
Cons
Limited Credits
447
Not Free
366
AI Limitations
348
Insufficient Credits
330
Expensive
312
View All Pros and Cons
Simplified features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
10.0
Control
Average: 8.7
10.0
Analytics
Average: 8.5
9.4
Collection of information
Average: 8.7
Seller Details
Seller
Simplified
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@sosimplified
7,940 Twitter followers
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
Omnichat
(26)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 50% Small-Business
    • 46% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Omnichat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralization
    2
    Ease of Use
    2
    Integrations
    2
    Communication
    1
    Communication Improvement
    1
    Cons
    Access Limitations
    1
    Account Management Issues
    1
    Chat Functionality
    1
    Chat Management
    1
    Integration Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Omnichat features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    8.1
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Omnichat
    Year Founded
    2017
    HQ Location
    Hong Kong
    LinkedIn® Page
    hk.linkedin.com
    149 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Omnichat provides professional chat commerce solutions for a wide range of retailers in Hong Kong, Taiwan, Singapore, Malaysia and the Asia-Pacific region. As the Official WhatsApp Business Solutions

Users
No information available
Industries
  • Retail
Market Segment
  • 50% Small-Business
  • 46% Mid-Market
Omnichat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralization
2
Ease of Use
2
Integrations
2
Communication
1
Communication Improvement
1
Cons
Access Limitations
1
Account Management Issues
1
Chat Functionality
1
Chat Management
1
Integration Issues
1
View All Pros and Cons
Omnichat features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
8.1
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Seller Details
Seller
Omnichat
Year Founded
2017
HQ Location
Hong Kong
LinkedIn® Page
hk.linkedin.com
149 employees on LinkedIn®
YourGPT Chatbot
(22)4.7 out of 5
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YourGPT is the complete AI-first platform for automating customer support, sales, and business operations. It enables businesses to create powerful and interactive AI agents without any coding knowled

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • YourGPT Chatbot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    6
    Features
    4
    Customizability
    3
    Easy Creation
    3
    Cons
    AI Limitations
    4
    Chat Management
    3
    Learning Curve
    3
    Cost
    2
    Difficult Learning
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • YourGPT Chatbot features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Control
    Average: 8.7
    7.9
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    YourGPT Chatbot
    HQ Location
    N/A
    Twitter
    @YourGPTAI
    357 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

YourGPT is the complete AI-first platform for automating customer support, sales, and business operations. It enables businesses to create powerful and interactive AI agents without any coding knowled

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 18% Mid-Market
YourGPT Chatbot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
6
Features
4
Customizability
3
Easy Creation
3
Cons
AI Limitations
4
Chat Management
3
Learning Curve
3
Cost
2
Difficult Learning
1
View All Pros and Cons
YourGPT Chatbot features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Control
Average: 8.7
7.9
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Seller Details
Seller
YourGPT Chatbot
HQ Location
N/A
Twitter
@YourGPTAI
357 Twitter followers
LinkedIn® Page
www.linkedin.com
Rulai
(82)4.6 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rulai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Setup
    4
    Customization
    3
    Easy Integrations
    3
    Efficiency
    3
    Cons
    AI Limitations
    1
    Connectivity Issues
    1
    Data Analytics Issues
    1
    Difficult Learning
    1
    Lack of Detail
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rulai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    9.0
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rulai
    Year Founded
    2016
    HQ Location
    Campbell, CA
    Twitter
    @Rulaiinc
    207 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 60% Small-Business
  • 22% Enterprise
Rulai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Setup
4
Customization
3
Easy Integrations
3
Efficiency
3
Cons
AI Limitations
1
Connectivity Issues
1
Data Analytics Issues
1
Difficult Learning
1
Lack of Detail
1
View All Pros and Cons
Rulai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
9.0
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Rulai
Year Founded
2016
HQ Location
Campbell, CA
Twitter
@Rulaiinc
207 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
LiveChatAI
(50)4.6 out of 5
Entry Level Price:$39.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reduce support volume and boost customer satisfaction in minutes with LiveChatAI — a powerful AI-driven live chat solution. Seamlessly combining human and AI support, LiveChatAI instantly answers cust

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LiveChatAI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Features
    5
    Helpful
    4
    Ease of Use
    3
    Easy Setup
    2
    Cons
    AI Limitations
    3
    Expensive
    2
    Cost
    1
    Inaccuracy
    1
    Learning Curve
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveChatAI features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.7
    8.7
    Analytics
    Average: 8.5
    9.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LiveChatAI
    Year Founded
    2023
    HQ Location
    N/A
    Twitter
    @LiveChatAI
    128 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reduce support volume and boost customer satisfaction in minutes with LiveChatAI — a powerful AI-driven live chat solution. Seamlessly combining human and AI support, LiveChatAI instantly answers cust

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 34% Mid-Market
LiveChatAI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Features
5
Helpful
4
Ease of Use
3
Easy Setup
2
Cons
AI Limitations
3
Expensive
2
Cost
1
Inaccuracy
1
Learning Curve
1
View All Pros and Cons
LiveChatAI features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.7
8.7
Analytics
Average: 8.5
9.7
Collection of information
Average: 8.7
Seller Details
Seller
LiveChatAI
Year Founded
2023
HQ Location
N/A
Twitter
@LiveChatAI
128 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Drift
(1,256)4.4 out of 5
Optimized for quick response
View top Consulting Services for Drift
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Drift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    108
    Helpful
    100
    Features
    63
    Chat Features
    54
    Lead Generation
    54
    Cons
    Missing Features
    27
    Notification Issues
    22
    Chat Management
    18
    Inadequate Notifications
    18
    AI Limitations
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.7
    8.1
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,480 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
108
Helpful
100
Features
63
Chat Features
54
Lead Generation
54
Cons
Missing Features
27
Notification Issues
22
Chat Management
18
Inadequate Notifications
18
AI Limitations
16
View All Pros and Cons
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.7
8.1
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,480 Twitter followers
LinkedIn® Page
www.linkedin.com
1,145 employees on LinkedIn®
Swiftsell
(27)4.8 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Swiftsell is a generative AI-enabled no-code tool designed to help consumer brands automate their lead conversations seamlessly across multiple channels. This innovative solution empowers businesses t

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Swiftsell Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    6
    Intuitive
    6
    Customer Support
    5
    Ease of Use
    5
    Helpful
    4
    Cons
    Connectivity Issues
    1
    Limited Credits
    1
    Limited Features
    1
    Payment Issues
    1
    Poor Customer Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Swiftsell features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.7
    8.5
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Sprintsteer Innovations Private Limited
    Year Founded
    2023
    HQ Location
    Bengaluru, IN
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Swiftsell is a generative AI-enabled no-code tool designed to help consumer brands automate their lead conversations seamlessly across multiple channels. This innovative solution empowers businesses t

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Swiftsell Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
6
Intuitive
6
Customer Support
5
Ease of Use
5
Helpful
4
Cons
Connectivity Issues
1
Limited Credits
1
Limited Features
1
Payment Issues
1
Poor Customer Support
1
View All Pros and Cons
Swiftsell features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.7
8.5
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Seller
Sprintsteer Innovations Private Limited
Year Founded
2023
HQ Location
Bengaluru, IN
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Aivo
(134)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Established in 2012, Aivo empowers businesses to elevate their customer service experience with proven artificial intelligence solutions. With Aivo, companies leverage advanced conversational and gene

    Users
    No information available
    Industries
    • Banking
    • Financial Services
    Market Segment
    • 43% Enterprise
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Aivo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.7
    8.0
    Analytics
    Average: 8.5
    8.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Engageware
    Year Founded
    2000
    HQ Location
    Tewksbury, MA
    Twitter
    @engageware
    2,877 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Established in 2012, Aivo empowers businesses to elevate their customer service experience with proven artificial intelligence solutions. With Aivo, companies leverage advanced conversational and gene

Users
No information available
Industries
  • Banking
  • Financial Services
Market Segment
  • 43% Enterprise
  • 36% Mid-Market
Aivo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.7
8.0
Analytics
Average: 8.5
8.2
Collection of information
Average: 8.7
Seller Details
Seller
Engageware
Year Founded
2000
HQ Location
Tewksbury, MA
Twitter
@engageware
2,877 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
yellow.ai
(106)4.4 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • yellow.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chatbot Development
    11
    Ease of Use
    11
    Integrations
    11
    Chatbots
    10
    Easy Integrations
    9
    Cons
    Steep Learning Curve
    7
    Learning Curve
    6
    Integration Issues
    4
    Poor Customer Support
    4
    AI Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • yellow.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    8.3
    Analytics
    Average: 8.5
    8.7
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,537 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    889 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
yellow.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chatbot Development
11
Ease of Use
11
Integrations
11
Chatbots
10
Easy Integrations
9
Cons
Steep Learning Curve
7
Learning Curve
6
Integration Issues
4
Poor Customer Support
4
AI Limitations
3
View All Pros and Cons
yellow.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
8.3
Analytics
Average: 8.5
8.7
Collection of information
Average: 8.7
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,537 Twitter followers
LinkedIn® Page
www.linkedin.com
889 employees on LinkedIn®
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