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Best Chatbots Software for Small Business - Page 4

Bijou Barry
BB
Researched and written by Bijou Barry

Products classified in the overall Chatbots category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Chatbots to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Chatbots category.

In addition to qualifying for inclusion in the Chatbots Software category, to qualify for inclusion in the Small Business Chatbots Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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103 Listings in Small Business Chatbots Available

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    G2 Score
WotNot
(101)4.6 out of 5
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 64% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • WotNot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    17
    Helpful
    16
    Features
    14
    Integrations
    12
    Cons
    Integration Issues
    4
    Lack of Integrations
    4
    Limited Features
    3
    Missing Features
    3
    Cost
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • WotNot features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    WotNot
    Year Founded
    2018
    HQ Location
    Ahmedabad, Gujarat
    Twitter
    @wotnot
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

Users
No information available
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 64% Small-Business
  • 30% Mid-Market
WotNot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
17
Helpful
16
Features
14
Integrations
12
Cons
Integration Issues
4
Lack of Integrations
4
Limited Features
3
Missing Features
3
Cost
2
View All Pros and Cons
WotNot features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.7
8.8
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
Seller Details
Seller
WotNot
Year Founded
2018
HQ Location
Ahmedabad, Gujarat
Twitter
@wotnot
2 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
AiSensy
(99)4.3 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AiSensy is a comprehensive WhatsApp engagement platform built on the official WhatsApp Business API, designed to enhance business communication through marketing automation, customer support, and e-co

    Users
    • Founder
    • Director
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 86% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AiSensy is a platform that provides WhatsApp automation, analytics, branding, and WooCommerce integration for businesses.
    • Reviewers like the platform's ease of use, quick setup, efficient customer communication management, and the ability to automate tasks such as sending bulk messages and follow-ups.
    • Reviewers noted that the dashboard can appear cluttered, the advanced analytics could be improved, some features require time to understand, and the customer support response time can be inconsistent.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AiSensy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Ease of Use
    13
    Automation
    7
    Helpful
    7
    Easy Setup
    6
    Cons
    Poor Response
    5
    Poor Customer Support
    3
    Time Delays
    3
    AI Limitations
    2
    Cost
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AiSensy features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.7
    8.3
    Analytics
    Average: 8.5
    8.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Triny
    Year Founded
    2017
    HQ Location
    Noida , Delhi NCR
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AiSensy is a comprehensive WhatsApp engagement platform built on the official WhatsApp Business API, designed to enhance business communication through marketing automation, customer support, and e-co

Users
  • Founder
  • Director
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 86% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AiSensy is a platform that provides WhatsApp automation, analytics, branding, and WooCommerce integration for businesses.
  • Reviewers like the platform's ease of use, quick setup, efficient customer communication management, and the ability to automate tasks such as sending bulk messages and follow-ups.
  • Reviewers noted that the dashboard can appear cluttered, the advanced analytics could be improved, some features require time to understand, and the customer support response time can be inconsistent.
AiSensy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Ease of Use
13
Automation
7
Helpful
7
Easy Setup
6
Cons
Poor Response
5
Poor Customer Support
3
Time Delays
3
AI Limitations
2
Cost
2
View All Pros and Cons
AiSensy features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.7
8.3
Analytics
Average: 8.5
8.5
Collection of information
Average: 8.7
Seller Details
Seller
Triny
Year Founded
2017
HQ Location
Noida , Delhi NCR
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
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Forethought
(165)4.3 out of 5
Optimized for quick response
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providi

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 65% Mid-Market
    • 21% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Forethought is an AI solution with built-in analytics and impact forecasting/reporting, designed to assist in customer experience across multiple channels.
    • Reviewers appreciate the product's seamless integration with Salesforce, its intuitive dashboard, the ability to manage AI workflows in multiple languages, and the flexibility to build custom actions.
    • Users mentioned that the Triage LLM Setup could be improved, the response time for implementing changes can be slow, there can be a delay in when updated info gets reflected in the system, and the analytics inside the dashboard can be underwhelming.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forethought Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    22
    Customer Support
    18
    Efficiency
    16
    Customer Satisfaction
    15
    Ease of Use
    15
    Cons
    Delays
    5
    Long Delays
    5
    Cost
    4
    Expensive
    4
    Time Delays
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forethought features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.7
    7.6
    Analytics
    Average: 8.5
    7.5
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forethought
    Company Website
    Year Founded
    2017
    HQ Location
    San Francisco, California
    Twitter
    @forethought_ai
    1,763 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forethought's Agentic AI solution empowers customer-centric companies to deliver faster, smarter customer support that goes beyond basic automation. By actively learning, making decisions, and providi

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 65% Mid-Market
  • 21% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Forethought is an AI solution with built-in analytics and impact forecasting/reporting, designed to assist in customer experience across multiple channels.
  • Reviewers appreciate the product's seamless integration with Salesforce, its intuitive dashboard, the ability to manage AI workflows in multiple languages, and the flexibility to build custom actions.
  • Users mentioned that the Triage LLM Setup could be improved, the response time for implementing changes can be slow, there can be a delay in when updated info gets reflected in the system, and the analytics inside the dashboard can be underwhelming.
Forethought Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
22
Customer Support
18
Efficiency
16
Customer Satisfaction
15
Ease of Use
15
Cons
Delays
5
Long Delays
5
Cost
4
Expensive
4
Time Delays
4
View All Pros and Cons
Forethought features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.7
7.6
Analytics
Average: 8.5
7.5
Collection of information
Average: 8.7
Seller Details
Seller
Forethought
Company Website
Year Founded
2017
HQ Location
San Francisco, California
Twitter
@forethought_ai
1,763 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
Ada
(170)4.6 out of 5
Optimized for quick response
View top Consulting Services for Ada
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Since 2016, Ada has powered more than 5.

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Mid-Market
    • 20% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Ada is a customer support tool that provides automated responses to customer inquiries, offers data gathering, and allows for customization and integration with other platforms.
    • Reviewers appreciate Ada's ease of use, robust API/HTTP capabilities, frequent updates, and the ability to train and improve the system, along with the excellent customer support and smooth implementation process.
    • Users mentioned issues with pricing, security updates, user engagement in playbooks, reporting on categorization, training multiple bots individually, and challenges with certain integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Helpful
    22
    Features
    17
    Customer Support
    16
    Easy Setup
    12
    Cons
    Integration Issues
    10
    Usability Issues
    9
    Missing Features
    8
    Usage Limitations
    8
    AI Limitations
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ada features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Control
    Average: 8.7
    7.7
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ADA SUPPORT, INC.
    Company Website
    Year Founded
    2016
    HQ Location
    Toronto, Ontario
    Twitter
    @ada_cx
    1,881 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    597 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Since 2016, Ada has powered more than 5.

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Mid-Market
  • 20% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Ada is a customer support tool that provides automated responses to customer inquiries, offers data gathering, and allows for customization and integration with other platforms.
  • Reviewers appreciate Ada's ease of use, robust API/HTTP capabilities, frequent updates, and the ability to train and improve the system, along with the excellent customer support and smooth implementation process.
  • Users mentioned issues with pricing, security updates, user engagement in playbooks, reporting on categorization, training multiple bots individually, and challenges with certain integrations.
Ada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Helpful
22
Features
17
Customer Support
16
Easy Setup
12
Cons
Integration Issues
10
Usability Issues
9
Missing Features
8
Usage Limitations
8
AI Limitations
7
View All Pros and Cons
Ada features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.7
Control
Average: 8.7
7.7
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Seller Details
Seller
ADA SUPPORT, INC.
Company Website
Year Founded
2016
HQ Location
Toronto, Ontario
Twitter
@ada_cx
1,881 Twitter followers
LinkedIn® Page
www.linkedin.com
597 employees on LinkedIn®
TARS
(171)4.6 out of 5
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-d

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TARS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    2
    Customer Support
    2
    Ease of Use
    2
    Easy Creation
    2
    Helpful
    2
    Cons
    Limited Reporting
    2
    Challenging Reporting
    1
    Data Analytics Issues
    1
    Inadequate Reporting
    1
    Limited Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Control
    Average: 8.7
    8.5
    Analytics
    Average: 8.5
    8.6
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    761 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars is an AI Agent builder platform that enables enterprises to automate workflows and customer interactions with reliable, intelligent, and scalable AI Agents. The easy-to-navigate visual drag-and-d

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
2
Customer Support
2
Ease of Use
2
Easy Creation
2
Helpful
2
Cons
Limited Reporting
2
Challenging Reporting
1
Data Analytics Issues
1
Inadequate Reporting
1
Limited Features
1
View All Pros and Cons
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.0
Control
Average: 8.7
8.5
Analytics
Average: 8.5
8.6
Collection of information
Average: 8.7
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
761 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
Watermelon
(98)4.5 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Cut down your workload by linking service channels. Combine your software and start autom

    Users
    No information available
    Industries
    • Retail
    • Education Management
    Market Segment
    • 67% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Watermelon AI is a platform that provides an AI chatbot for handling customer queries and reducing workload.
    • Reviewers like the platform's ease of use, the variety of training options for the AI agent, the efficient customer support, and the ability to reduce standard customer questions, thus saving time and resources.
    • Reviewers mentioned that setting up the chatbot requires time and knowledge, the bot occasionally provides inaccurate answers or does not respond, and manual updates of URLs used in the chatbot are needed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Watermelon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    25
    Customer Support
    20
    Ease of Use
    17
    AI Technology
    15
    Artificial Intelligence
    12
    Cons
    Inadequate AI Features
    5
    AI Limitations
    4
    Learning Curve
    4
    Limited Features
    4
    Missing Features
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Watermelon features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Control
    Average: 8.7
    7.4
    Analytics
    Average: 8.5
    7.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Watermelon
    Year Founded
    2018
    HQ Location
    Utrecht, NL
    Twitter
    @WatermelonHQ
    3,003 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    82 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Watermelon is the most user-friendly conversational AI platform to automate conversations, no coding required. Cut down your workload by linking service channels. Combine your software and start autom

Users
No information available
Industries
  • Retail
  • Education Management
Market Segment
  • 67% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Watermelon AI is a platform that provides an AI chatbot for handling customer queries and reducing workload.
  • Reviewers like the platform's ease of use, the variety of training options for the AI agent, the efficient customer support, and the ability to reduce standard customer questions, thus saving time and resources.
  • Reviewers mentioned that setting up the chatbot requires time and knowledge, the bot occasionally provides inaccurate answers or does not respond, and manual updates of URLs used in the chatbot are needed.
Watermelon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
25
Customer Support
20
Ease of Use
17
AI Technology
15
Artificial Intelligence
12
Cons
Inadequate AI Features
5
AI Limitations
4
Learning Curve
4
Limited Features
4
Missing Features
4
View All Pros and Cons
Watermelon features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.2
Control
Average: 8.7
7.4
Analytics
Average: 8.5
7.8
Collection of information
Average: 8.7
Seller Details
Seller
Watermelon
Year Founded
2018
HQ Location
Utrecht, NL
Twitter
@WatermelonHQ
3,003 Twitter followers
LinkedIn® Page
www.linkedin.com
82 employees on LinkedIn®
Gallabox
(168)4.6 out of 5
Entry Level Price:$89.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Apparel & Fashion
    Market Segment
    • 74% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM-style workflows and automation.
    • Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support.
    • Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gallabox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    58
    Customer Support
    57
    Helpful
    38
    Staff Support
    31
    Features
    26
    Cons
    Missing Features
    14
    Learning Curve
    11
    Integration Issues
    8
    Limited Features
    8
    Poor Customer Support
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gallabox features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.7
    8.1
    Analytics
    Average: 8.5
    8.4
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MangoLeap
    Company Website
    Year Founded
    2020
    HQ Location
    Chennai, IN
    Twitter
    @gallabox
    144 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Apparel & Fashion
Market Segment
  • 74% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gallabox is a tool for WhatsApp-based communication and automation, designed to integrate with CRM-style workflows and automation.
  • Reviewers like the clean, intuitive interface, the practical features for business use, the seamless integration with HubSpot CRM, and the responsive customer support.
  • Users reported limitations in the reporting/dashboard features, a less polished mobile app, a lack of transparency in the pricing structure, and inconsistent customer support response times.
Gallabox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
58
Customer Support
57
Helpful
38
Staff Support
31
Features
26
Cons
Missing Features
14
Learning Curve
11
Integration Issues
8
Limited Features
8
Poor Customer Support
8
View All Pros and Cons
Gallabox features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.7
8.1
Analytics
Average: 8.5
8.4
Collection of information
Average: 8.7
Seller Details
Seller
MangoLeap
Company Website
Year Founded
2020
HQ Location
Chennai, IN
Twitter
@gallabox
144 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
LiveAgent
(1,531)4.5 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

    Users
    • CEO
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LiveAgent is a ticketing solution that allows users to track and manage customer inquiries and support requests.
    • Users like the detailed reporting, multi-site live chat system, and the ability to categorize tickets by support department or project, which enhances productivity and customer response management.
    • Users mentioned issues with mobile platform integration, slow page loading times during high traffic, basic control panel interface, and the need for more flexible customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LiveAgent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Features
    46
    Customer Support
    45
    Helpful
    40
    Efficiency
    35
    Cons
    Learning Curve
    12
    Missing Features
    12
    Steep Learning Curve
    10
    Lack of Features
    9
    Not Intuitive
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LiveAgent features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Control
    Average: 8.7
    8.6
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    QualityUnit
    Year Founded
    2004
    HQ Location
    Bratislava
    Twitter
    @qualityunit
    483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LiveAgent is a comprehensive help desk and live chat software designed to revolutionize customer support. By offering an all-in-one solution, LiveAgent empowers businesses to deliver personalized inte

Users
  • CEO
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LiveAgent is a ticketing solution that allows users to track and manage customer inquiries and support requests.
  • Users like the detailed reporting, multi-site live chat system, and the ability to categorize tickets by support department or project, which enhances productivity and customer response management.
  • Users mentioned issues with mobile platform integration, slow page loading times during high traffic, basic control panel interface, and the need for more flexible customization options.
LiveAgent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Features
46
Customer Support
45
Helpful
40
Efficiency
35
Cons
Learning Curve
12
Missing Features
12
Steep Learning Curve
10
Lack of Features
9
Not Intuitive
9
View All Pros and Cons
LiveAgent features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Control
Average: 8.7
8.6
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
QualityUnit
Year Founded
2004
HQ Location
Bratislava
Twitter
@qualityunit
483 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
BIK
(69)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

    Users
    No information available
    Industries
    • Consumer Goods
    • Cosmetics
    Market Segment
    • 62% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • BIK is a marketing automation and CRM platform that integrates various platforms like WhatsApp, Instagram, Facebook, and Emails for customer support and campaign management.
    • Reviewers appreciate the ease of use, quick customer support, and the constant addition of new features that have directly impacted the way they use the platform, along with the integration with other services like Shopify and Meta.
    • Reviewers mentioned issues such as the tedious task of copying and pasting data for tracking campaign performance, dependence on a third party for the SMS part, occasional WhatsApp message delivery failures, and the disappearance of messages older than three months.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BIK Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    27
    Ease of Use
    24
    Features
    14
    Helpful
    12
    Integrations
    9
    Cons
    Missing Features
    7
    Expensive
    4
    Software Bugs
    4
    Campaign Issues
    3
    Dashboard Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BIK features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BIK
    Year Founded
    2019
    HQ Location
    Palo Alto
    Twitter
    @Bikglobal
    45 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    345 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage mult

Users
No information available
Industries
  • Consumer Goods
  • Cosmetics
Market Segment
  • 62% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • BIK is a marketing automation and CRM platform that integrates various platforms like WhatsApp, Instagram, Facebook, and Emails for customer support and campaign management.
  • Reviewers appreciate the ease of use, quick customer support, and the constant addition of new features that have directly impacted the way they use the platform, along with the integration with other services like Shopify and Meta.
  • Reviewers mentioned issues such as the tedious task of copying and pasting data for tracking campaign performance, dependence on a third party for the SMS part, occasional WhatsApp message delivery failures, and the disappearance of messages older than three months.
BIK Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
27
Ease of Use
24
Features
14
Helpful
12
Integrations
9
Cons
Missing Features
7
Expensive
4
Software Bugs
4
Campaign Issues
3
Dashboard Issues
3
View All Pros and Cons
BIK features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.3
Control
Average: 8.7
8.8
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
BIK
Year Founded
2019
HQ Location
Palo Alto
Twitter
@Bikglobal
45 Twitter followers
LinkedIn® Page
www.linkedin.com
345 employees on LinkedIn®
Zowie
(73)4.7 out of 5
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

    Users
    No information available
    Industries
    • Retail
    • Consumer Services
    Market Segment
    • 48% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zowie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Automation
    22
    Efficiency
    22
    Helpful
    18
    Messaging Automation
    17
    Cons
    Limited Features
    11
    Missing Features
    9
    Complexity
    7
    Limited Customization
    7
    Limitations
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zowie features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Control
    Average: 8.7
    8.5
    Analytics
    Average: 8.5
    8.8
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zowie Inc.
    Year Founded
    2019
    HQ Location
    New York
    Twitter
    @ZowieAI
    147 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    112 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s

Users
No information available
Industries
  • Retail
  • Consumer Services
Market Segment
  • 48% Small-Business
  • 40% Mid-Market
Zowie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Automation
22
Efficiency
22
Helpful
18
Messaging Automation
17
Cons
Limited Features
11
Missing Features
9
Complexity
7
Limited Customization
7
Limitations
6
View All Pros and Cons
Zowie features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.1
Control
Average: 8.7
8.5
Analytics
Average: 8.5
8.8
Collection of information
Average: 8.7
Seller Details
Seller
Zowie Inc.
Year Founded
2019
HQ Location
New York
Twitter
@ZowieAI
147 Twitter followers
LinkedIn® Page
www.linkedin.com
112 employees on LinkedIn®
Kindly
(32)4.9 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kindly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Customer Support
    8
    Ease of Use
    8
    Features
    5
    Product Improvement
    5
    Cons
    Complexity
    2
    Difficult Setup
    2
    Learning Curve
    2
    Steep Learning Curve
    2
    Chatbot Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kindly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    9.1
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kindly
    Year Founded
    2016
    HQ Location
    Oslo, NO
    LinkedIn® Page
    www.linkedin.com
    92 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Kindly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Customer Support
8
Ease of Use
8
Features
5
Product Improvement
5
Cons
Complexity
2
Difficult Setup
2
Learning Curve
2
Steep Learning Curve
2
Chatbot Issues
1
View All Pros and Cons
Kindly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Control
Average: 8.7
8.8
Analytics
Average: 8.5
9.1
Collection of information
Average: 8.7
Seller Details
Seller
Kindly
Year Founded
2016
HQ Location
Oslo, NO
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®
Google Cloud Agent Assist
(50)4.1 out of 5
View top Consulting Services for Google Cloud Agent Assist
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Cloud's Agent Assist is an AI-powered solution designed to enhance customer service operations by providing real-time support and guidance to customer care representatives. By leveraging machin

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Agent Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    5
    Ease of Use
    5
    Communication
    4
    Efficiency
    4
    Helpful
    4
    Cons
    Cost
    4
    Expensive
    4
    Learning Curve
    4
    AI Limitations
    3
    Cost Concerns
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Agent Assist features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.2
    7.1
    Control
    Average: 8.7
    6.5
    Analytics
    Average: 8.5
    8.0
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,742,146 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Google Cloud's Agent Assist is an AI-powered solution designed to enhance customer service operations by providing real-time support and guidance to customer care representatives. By leveraging machin

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 30% Mid-Market
Google Cloud Agent Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
5
Ease of Use
5
Communication
4
Efficiency
4
Helpful
4
Cons
Cost
4
Expensive
4
Learning Curve
4
AI Limitations
3
Cost Concerns
2
View All Pros and Cons
Google Cloud Agent Assist features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.2
7.1
Control
Average: 8.7
6.5
Analytics
Average: 8.5
8.0
Collection of information
Average: 8.7
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,742,146 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
Ownership
NASDAQ:GOOG
Spur
(12)5.0 out of 5
7th Easiest To Use in Chatbots software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A chat automation platform that helps businesses streamline communications and build a seamless shopping experience across messaging channels.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Spur Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Features
    2
    Ease of Implementation
    1
    Ease of Use
    1
    Easy Setup
    1
    Cons
    AI Limitations
    1
    Limited Features
    1
    Software Bugs
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Spur features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Control
    Average: 8.7
    9.3
    Analytics
    Average: 8.5
    9.2
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Spurtastic Tech
    Year Founded
    2021
    HQ Location
    Gurugram, IN
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A chat automation platform that helps businesses streamline communications and build a seamless shopping experience across messaging channels.

Users
No information available
Industries
No information available
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
Spur Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Features
2
Ease of Implementation
1
Ease of Use
1
Easy Setup
1
Cons
AI Limitations
1
Limited Features
1
Software Bugs
1
View All Pros and Cons
Spur features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
9.2
Control
Average: 8.7
9.3
Analytics
Average: 8.5
9.2
Collection of information
Average: 8.7
Seller Details
Seller
Spurtastic Tech
Year Founded
2021
HQ Location
Gurugram, IN
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
G2 Profile and Reviews
(4,218)4.7 out of 5
View top Consulting Services for G2 Profile and Reviews
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • G2 is a platform that allows users to leave reviews of software products, providing valuable information for others interested in the software.
    • Reviewers appreciate the ability to easily compare products, generate quality reviews, and the incentives provided for leaving reviews.
    • Reviewers experienced issues with the frequency of surveys, the complexity of the platform, and some found the review approval process to be lengthy.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • G2 Profile and Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    222
    Authenticity
    154
    User Reviews
    138
    Reviews
    135
    Genuine Reviews
    121
    Cons
    Review Issues
    95
    Biased Reviews
    61
    Lack of Clarity
    45
    Insufficient Information
    32
    Time Consumption
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • G2 Profile and Reviews features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    G2
    Company Website
    Year Founded
    2012
    HQ Location
    Chicago, USA
    Twitter
    @G2dotcom
    33,019 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,096 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisi

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • G2 is a platform that allows users to leave reviews of software products, providing valuable information for others interested in the software.
  • Reviewers appreciate the ability to easily compare products, generate quality reviews, and the incentives provided for leaving reviews.
  • Reviewers experienced issues with the frequency of surveys, the complexity of the platform, and some found the review approval process to be lengthy.
G2 Profile and Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
222
Authenticity
154
User Reviews
138
Reviews
135
Genuine Reviews
121
Cons
Review Issues
95
Biased Reviews
61
Lack of Clarity
45
Insufficient Information
32
Time Consumption
29
View All Pros and Cons
G2 Profile and Reviews features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
G2
Company Website
Year Founded
2012
HQ Location
Chicago, USA
Twitter
@G2dotcom
33,019 Twitter followers
LinkedIn® Page
www.linkedin.com
1,096 employees on LinkedIn®
Typebot
(41)4.6 out of 5
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Typebot is a tool to build conversational apps with an intuitive drag and drop interface with pre-defined blocks that you can use to offer a great, native chat experience without coding. At Typebot,

    Users
    No information available
    Industries
    • Automotive
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Typebot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Features
    9
    Integrations
    7
    Customer Support
    6
    Customizability
    6
    Cons
    AI Limitations
    4
    Integration Issues
    4
    Learning Curve
    3
    Unclear Understanding
    3
    Challenging Reporting
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Typebot features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Control
    Average: 8.7
    8.8
    Analytics
    Average: 8.5
    8.9
    Collection of information
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Typebot
    Year Founded
    2020
    HQ Location
    Paris, FR
    Twitter
    @baptisteArno
    3,321 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Typebot is a tool to build conversational apps with an intuitive drag and drop interface with pre-defined blocks that you can use to offer a great, native chat experience without coding. At Typebot,

Users
No information available
Industries
  • Automotive
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 44% Small-Business
Typebot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Features
9
Integrations
7
Customer Support
6
Customizability
6
Cons
AI Limitations
4
Integration Issues
4
Learning Curve
3
Unclear Understanding
3
Challenging Reporting
2
View All Pros and Cons
Typebot features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Control
Average: 8.7
8.8
Analytics
Average: 8.5
8.9
Collection of information
Average: 8.7
Seller Details
Seller
Typebot
Year Founded
2020
HQ Location
Paris, FR
Twitter
@baptisteArno
3,321 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
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Mid Market
Enterprise
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  • Small-Business
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Small Business
Mid Market
Enterprise
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