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Best Enterprise Business Automation Platforms (BAPs)

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar

Products classified in the overall Business Automation Platforms (BAPs) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Business Automation Platforms (BAPs) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Business Automation Platforms (BAPs) category.

In addition to qualifying for inclusion in the Business Automation Platforms (BAPs) category, to qualify for inclusion in the Enterprise Business Business Automation Platforms (BAPs) category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

Product Suite
This category contains both product suites and products. Product suites represent a grouping of multiple products from a single vendor, including aggregated scoring. These products are marked with this icon and will highlight the most-reviewed products within that product suite. To read more about G2’s platform definitions, view the Standard Definitions page.
The following products include these core categories: Low-Code Development Platforms, Robotic Process Automation (RPA)

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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Business Automation Platforms (BAPs) Quick Facts for Enterprise Business Users

Content below is current as of June, 2024
Summary of Reviews

Reviews Summary: The Best Business Automation Platforms (BAPs) Software for Enterprise Businesses

At G2 we have some of the most definitive data on the best Business Automation Platforms (BAPs) software for enterprise businesses. G2 users have generated 53 Business Automation Platforms (BAPs) software reviews and associated data from users working for large-scale companies. We have identified 8 individual Business Automation Platforms (BAPs) products offering the features, pricing and support that enterprise companies look for when comparing Business Automation Platforms (BAPs) software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in enterprise companies and who have used these Business Automation Platforms (BAPs) software products.

When G2 reviewers submit their software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:

Enterprise businesses have their own unique requirements when it comes to Business Automation Platforms (BAPs) software compared to small or mid-market companies. That is why these individual software reviews are especially helpful when comparing product set up, ease of use and overall cost.

Below you will find FAQs and review snippets for Business Automation Platforms (BAPs) software that works well for large companies. Reviews are written by G2 users with real-world experience using these products.

FAQs About Business Automation Platforms (BAPs) Software for Enterprise Businesses

What are the best Business Automation Platforms (BAPs) software products for large-scale businesses, according to G2 reviewers?

Which Business Automation Platforms (BAPs) software products do enterprise companies rate the highest on G2?

How many Business Automation Platforms (BAPs) software reviews are from users working in enterprise businesses?

The 53 reviews for large-scale Business Automation Platforms (BAPs) service providers on G2 vary often. Specific review details for the nearly 8 Business Automation Platforms (BAPs) providers can be found below.

Here’s What Reviewers Working at Large Businesses Have to Say About Business Automation Platforms (BAPs) Software

Questions Responses
Here is what professionals in large-scale businesses liked best about Business Automation Platforms (BAPs) software products.
UiPath: Robotics Process Automation (RPA): "Easy to use iPaaS, reduced implementation complexity compared to other iPaaS solutions, great technical staff with expertise to support creation of integrations. Having the platform available as a scalable, hosted service with an entirely web-based development, configuration and maintenance is invaluable."
- Christian R., Enterprise Software Architect Advisory at Sage Software, Enterprise (> 1000 emp.)

Automation Anywhere - RPA | Robotic Process Automation: "Intuitive development, lots of ways to code the same things this great ways to go around incompatibilities."
- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)

ServiceNow Now Platform: "I really enjoyed working with ServiceNow. It is really easy to use and if you setup the workflows, it is very friendly."
- Patricio S., Governance, Risk & Compliance, Data Analytics, Infrastructure Mgr, Project Mgr, Quality Expert, Enterprise (> 1000 emp.)

Here is what professionals in large-scale businesses liked least about Business Automation Platforms (BAPs) software products.
- Shubhabrata S., Robotic Process Automation and AI - Solutions Architect, Certified Scrum Master, Enterprise (> 1000 emp.)

ServiceNow Now Platform: "Difficulty finding what I need - requests, incidents, approval for requests. It would be a great improvement if this software allowed customizable views based on user."
- Daniel S., MIS Manager, Enterprise (> 1000 emp.)

Microsoft Power Platform: "configuring the controls is not intuitive it is developed as a native windows app and i cannot open multiple windows the formula language is not easy to grasp for power users who are the target audience"
- Marwan T., Director - IoT and Digital Transformation (EMEA) at Hitachi Consulting, Enterprise (> 1000 emp.)

These are what professionals in enterprise businesses recommend to others considering Business Automation Platforms (BAPs) software.
UiPath: Robotics Process Automation (RPA): "suggest uipath provide more Chinese developer to customer for tech communication"
- Beiming Z., Uber - Senior AP accountant, Enterprise (> 1000 emp.)

Automation Anywhere - RPA | Robotic Process Automation: "Improvement of Support and openness"
- Santosh N., Enterprise (> 1000 emp.)

ServiceNow Now Platform: "It is important to verify that the product meets your requirements. There are several tools available, I can say Service Now is one of the best, but might not be the best for you."
- Patricio S., Governance, Risk & Compliance, Data Analytics, Infrastructure Mgr, Project Mgr, Quality Expert, Enterprise (> 1000 emp.)

These are the problems users said the software was solving and how it is benefiting them in large-scale companies.
UiPath: Robotics Process Automation (RPA): "Cloud Elements is helping us accelerate integrations of products from independent software vendors with our own solutions for a large number of customers."
- Christian R., Enterprise Software Architect Advisory at Sage Software, Enterprise (> 1000 emp.)

- Jordane E., Vice President Operations at Mastercard, Enterprise (> 1000 emp.)

ServiceNow Now Platform: "Improving Service Desk efficiency and Level2 and Level3 Teams support."
- Patricio S., Governance, Risk & Compliance, Data Analytics, Infrastructure Mgr, Project Mgr, Quality Expert, Enterprise (> 1000 emp.)

Reviews by Industry: Information Technology and Services, Computer Software, and Financial Services

Reviews by Industry: Business Automation Platforms (BAPs) Software for Large-Scale Companies

G2 currently has 3622 Business Automation Platforms (BAPs) software reviews from users working in enterprise companies across multiple industries. These reviews and associated data help G2 provide those working in large-scale companies find the right Business Automation Platforms (BAPs) software products for their specific industry. Features, support, and usability needs differ from industry to industry, making it a challenge to find the best Business Automation Platforms (BAPs) software for enterprise businesses.

The Business Automation Platforms (BAPs) software reviews and FAQs below were chosen specifically because they reflect the experiences of G2 users working at enterprise companies in industries that commonly use Business Automation Platforms (BAPs) software.

Industry-Specific Business Automation Platforms (BAPs) Software FAQs for Large Businesses

Which industries are most enterprise business Business Automation Platforms (BAPs) software reviewers working in?

  • 31.3% of reviewers work at Information Technology and Services companies.
  • 6.9% of reviewers work at Computer Software companies.
  • 6.2% of reviewers work at Financial Services companies.

Which Business Automation Platforms (BAPs) software products are the best for enterprise Information Technology and Services companies?

Which Business Automation Platforms (BAPs) software products are the best for large-scale Computer Software companies?

Which Business Automation Platforms (BAPs) software products are the best for large Financial Services companies?

What titles do the Business Automation Platforms (BAPs) software reviewers have at their large-scale businesses?

G2 users who review Business Automation Platforms (BAPs) products for large companies often have titles like:

  • Enterprise Software Architect Advisory at Sage Software
  • Vice President Operations at Mastercard
  • Governance, Risk & Compliance, Data Analytics, Infrastructure Mgr, Project Mgr, Quality Expert

Enterprise Business Business Automation Platforms (BAPs) Software Reviews from Popular Industries

Below you will learn what reviewers from enterprise companies liked and disliked about the Business Automation Platforms (BAPs) software products that are popular in their industries.

Industry What Reviewers from Enterprise Businesses Liked What Reviewers from Enterprise Businesses Disliked
Information Technology and Services
Automation Anywhere - RPA | Robotic Process Automation: "Easy to learn tool,easy to automate web and based application"
- Gauri A., Consultant at PwC, Enterprise (> 1000 emp.)

Microsoft Power Platform: "We spent months in development trying to get this software to work for us and it still didn't end up being reliable. Any anomaly in system behavior would cause the automation to fail."
- Phil P., Enterprise (> 1000 emp.)

Computer Software
UiPath: Robotics Process Automation (RPA): "Easy to use iPaaS, reduced implementation complexity compared to other iPaaS solutions, great technical staff with expertise to support creation of integrations. Having the platform available as a scalable, hosted service with an entirely web-based development, configuration and maintenance is invaluable."
- Christian R., Enterprise Software Architect Advisory at Sage Software, Enterprise (> 1000 emp.)

Pega Platform: "The PEGA robotics tool is very ambiguous in terms of application. When a function is implemented, the reality is different from the documentation or the "theorical" description."
- Juan Esteban C., Software Analyst | RPA Developer at Personalsoft, Enterprise (> 1000 emp.)

Financial Services
UiPath: Robotics Process Automation (RPA): "Great additional add-ons, easy to create POC's, good helpdesk."
- Piotr B., Enterprise (> 1000 emp.)

Automation Anywhere - RPA | Robotic Process Automation: "The taks not work always, i need runner N times"
- Marcelo B., Líder de Projetos | CWI Software, Enterprise (> 1000 emp.)

Reviews by Features

Business Automation Platforms (BAPs) Software Feature Reviews from Professionals at Enterprise Businesses

Knowing the features of any software tool, app or platform are crucial when you are a professional working at a large-scale company. That’s why G2 has users from enterprise businesses review the 174 features of popular Business Automation Platforms (BAPs) software products for quality, usability, and support. These Business Automation Platforms (BAPs) software features are analyzed and rated throughout the 1408 Business Automation Platforms (BAPs) software reviews created by G2 users. Detailed, market segment-specific feedback can help you determine if a particular Business Automation Platforms (BAPs) software product has the attributes and functionality best for your market segment.

There are standard features across all the Business Automation Platforms (BAPs) software products reviewed on G2. Below we’ve listed the highest-rated standard features of Business Automation Platforms (BAPs) software products along with some of the core attributes that help drive the performance of those features:

  • Functionality (95% average rating)
    • Test Variety (97% rating)
    • Test History (96% rating)
    • Customization (96% rating)
  • Administrative (95% average rating)
    • Reporting & Dashboards (97% rating)
    • Call Recording (94% rating)
  • Process Analysis (94% average rating)
    • Process Mapping (95% rating)
    • Real-Time Process Analysis (94% rating)
    • Process Notation (94% rating)

Business Automation Platforms (BAPs) Software Features FAQs from Professionals at Large Companies

Below you will find answers to frequently asked questions about the features of Business Automation Platforms (BAPs) Software asked by G2 reviewers working at large-scale companies.

What are the most important Business Automation Platforms (BAPs) software features for large companies and professionals?

  • RPA Integration - 279 G2 reviews and a 96% rating.
  • Integrations - 277 G2 reviews and a 95% rating.
  • Execution Management - 277 G2 reviews and a 95% rating.
  • Process Library - 276 G2 reviews and a 95% rating.
  • Customization - 57 G2 reviews and a 96% rating.

What are the best Business Automation Platforms (BAPs) software products with RPA Integration features for enterprise companies?

What are the best Business Automation Platforms (BAPs) software products with Integrations features for enterprise businesses?

What are the best Business Automation Platforms (BAPs) software products with Execution Management features for large companies?

What are the best Business Automation Platforms (BAPs) software products with Process Library features for large-scale companies?

What are the best Business Automation Platforms (BAPs) software products with Customization features for large-scale companies?

Below are the Business Automation Platforms (BAPs) software features that G2 reviewers from enterprise businesses like best and least for the top-rated products.

Product Highest Rated Features Lowest Rated Features
UiPath: Robotics Process Automation (RPA) Here are three features users from large companies love the most about UiPath: Robotics Process Automation (RPA):

  • Automation
  • Process Analysis
  • Functionality
Here are three features users from enterprise businesses love the least about UiPath: Robotics Process Automation (RPA):

  • Data Capture
  • Data Extraction
  • Data Integration
SS&C Blue Prism Intelligent Automation Platform Here are three features users from large companies love the most about SS&C Blue Prism Intelligent Automation Platform:

  • Automation
  • Security
  • Collaboration
Here are three features users from enterprise businesses love the least about SS&C Blue Prism Intelligent Automation Platform:

  • Platform Additional Functionality
  • Intelligent Automation
  • Natural Language Processing
Automation Anywhere - RPA | Robotic Process Automation Here are three features users from large companies love the most about Automation Anywhere - RPA | Robotic Process Automation:

  • Administrative
  • Process Analysis
  • Automation
Here are three features users from enterprise businesses love the least about Automation Anywhere - RPA | Robotic Process Automation:

  • Application Design
  • Data Control
  • Publishing
Appian Here are three features users from large companies love the most about Appian:

  • Bot Management & Execution
  • Publishing
  • Process Development
Here are three features users from enterprise businesses love the least about Appian:

  • Process Analysis
  • Generative AI
  • Intelligent Automation
SAP Business Technology Platform Here are three features users from large companies love the most about SAP Business Technology Platform:

  • Security
  • Data Management
  • Functionality
Here are three features users from enterprise businesses love the least about SAP Business Technology Platform:

  • Application Design
  • Automation Building
  • Bot Management & Execution