Reviews Summary: AI Sales Assistant Software with Customer-facing Chatbot Features
Currently there are 13 AI Sales Assistant software products with Customer-facing Chatbot features listed on G2, and together they have generated 2,077 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.
G2 users review AI Sales Assistant software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 13 AI Sales Assistant software products that have Customer-facing Chatbot features based on those criteria:
- Quality of Support: 8.9/10 average user rating
- Ease of Use: 8.8/10 average user rating
- Ease of Setup: 8.4/10 average user rating
To help you compare and find the best AI Sales Assistant software product with the right Customer-facing Chatbot functionality for your business, we have gathered some additional details and FAQs below.
What AI Sales Assistant products with Customer-facing Chatbot features have the most reviews and are the highest-rated?
Based on quantity of reviews and average ratings, these are the most popular AI Sales Assistant software products with Customer-facing Chatbot capabilities according to G2 users:
What AI Sales Assistant software products with Customer-facing Chatbot capabilities are the most liked according to G2 users?
Based on the G2 ratings scale and regardless of review count, these are the highest-rated AI Sales Assistant software products with Customer-facing Chatbot capabilities:
- Clari is rated 4.5-stars with 672 reviews.
- Conversica is rated 4.5-stars with 153 reviews.
- amplemarket is rated 4.6-stars with 134 reviews.
- Exceed.ai is rated 4.7-stars with 61 reviews.
- CoPilot AI is rated 4.6-stars with 50 reviews.
Which software products with Customer-facing Chatbot features are the highest rated on G2?
These are the AI Sales Assistant software products offering Customer-facing Chatbot capabilities and have the highest ratings:
- Exceed.ai has received 61 reviews and is rated 4.7-stars.
- amplemarket has received 134 reviews and is rated 4.6-stars.
- Clari has received 672 reviews and is rated 4.5-stars.
- Conversica has received 153 reviews and is rated 4.5-stars.
- Linked Helper has received 122 reviews and is rated 4.5-stars.
Review Snippets for AI Sales Assistant Software with Customer-facing Chatbot Features
| Questions | Responses |
|---|---|
| Here is what users liked best about AI Sales Assistant software with Customer-facing Chatbot features. |
Clari: "Intuitive UI to slice and dice your opportunities. Easy to view and filter the data multiple ways."
- Chris M., Helping activate marketing content to drive better sales conversations., Mid-Market (51-1000 emp.)
Drift: "To start with, Drift's chat widget is customizable, looks great, and is very easy to install on most sites (simple line of code in the header, Wordpress plug-in, etc.). The chat experience is good and it integrates directly with Slack so that you can chat from within Slack or within the application."
- Chris A., Technology + Key Accounts, Small-Business (50 or fewer emp.)
amplemarket: "We noticed a significant difference in our results since we started using Amplemarket’s rule based email templates."
- Tricia C., Mid-Market (51-1000 emp.)
|
| Here is what users liked least about AI Sales Assistant software with Customer-facing Chatbot features. |
Drift: "Basically, there are PHP errors from poorly written code - not something I'd expect from a tool of this price."
- Josh M., Published Author, Growth Hacker and 2x Founder, Small-Business (50 or fewer emp.)
Clari: "graphics and summary view to collaborate with team mates"
- Jordi G., Systems Engineer Southern EMEA en Aruba, a Hewlett Packard Enterprise company, Enterprise (> 1000 emp.)
Cloze: "The lack of control on initial setup can be a bit overwhelming"
- Randall M., Territory Sales Manager at Chadwell Supply, Mid-Market (51-1000 emp.)
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| These are what users recommend to others considering popular AI Sales Assistant software products with Customer-facing Chatbot capabilities. |
Drift: "Check out the free plan to start and play around with it on a staging/testing site. Make sure to connect with the Drift team before you upgrade to a paid plan as they will hook you up with an (unadvertised) 10-day free trial."
- Chris A., Technology + Key Accounts, Small-Business (50 or fewer emp.)
Clari: "Consider Clari if you have a complex sales cycle and need the team to improve on forecast accuracy."
- Chris M., Helping activate marketing content to drive better sales conversations., Mid-Market (51-1000 emp.)
Troops: "Take the time to set up the reports with only the"
- Adrienne O., Client Manager - University Relations at Trilogy Education Services, Mid-Market (51-1000 emp.)
|
| These are the problems users said the software was solving and how it is benefitting them. |
Clari: "Easier to roll up forecasting to management. Saves some time there."
- Chris M., Helping activate marketing content to drive better sales conversations., Mid-Market (51-1000 emp.)
Drift: "Drift has replaced a few pieces of software/services for us, by rolling a great feature set into one package. We have replaced Smooch (online chat linked to Slack), Freshdesk (e-mail customer support), and Mailchimp (e-mail campaigns) with Drift."
- Chris A., Technology + Key Accounts, Small-Business (50 or fewer emp.)
amplemarket: "We wanted to have more meetings with potential clients. Since we started using amplemarket we were able to improve all of our metrics from open rate, reply rate to our conversions to opportunities."
- Tricia C., Mid-Market (51-1000 emp.)
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