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Subbly Reviews & Product Details

Le'Shae R.
LR
Digital Operations Specialist
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review

Subbly Overview

What is Subbly?

Subbly is a global leader in subscription commerce. We're proud to be the only subscription-first™ platform in the world, built for (and with) businesses that put subscription first. Subbly solves the unique challenges that other traditional commerce platforms, tools, and third-party plugins cannot. Built for scale and reliability, our software has been trusted by thousands of businesses across 55 countries - from local coffee shops to savvy online brands to multinational retailers. Regardless of size, these businesses have two things in common: subscribers are their number 1 priority - and Subbly is their champion.

Subbly Details
Discussions
Subbly Community
Languages Supported
English
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Product Description

Subbly is an all-in-one platform enabling merchants to launch, run, and grow a successful subscription business with no coding or third-party plugins required.


Seller Details
Seller
Subbly
Year Founded
2014
HQ Location
Edinburgh, Edinburgh
Twitter
@Subbly
731 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®

JJ
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Recent Subbly Reviews

Ambrogio O.
AO
Ambrogio O.Mid-Market (51-1000 emp.)
3.5 out of 5
"Demanding particular alignment for a designated purpose"
The day I started my subscription box business seemed to be far away before I finally got into Subbly. It's like magic, easy to use, even for someo...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"good place to start your subscription business"
There is very less coding to build sites, this is very cost effective and also the support is very quick. Totally loved it
HN
Hannington N.Small-Business (50 or fewer emp.)
4.5 out of 5
"An Integrated Platform to Build Incredible Subscription Model Websites."
Subbly makes it easy to build a stunning website without coding knowledge or experience. It has an excellent website builder which is user friendly...
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Subbly Media

Subbly Demo - Website Builder
An example of a customer using the Subbly website builder
Subbly Demo - Whisky Subscription Box
An example of a customer using Subbly to power their whisky subscription business
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Have you used Subbly before?
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Video Reviews

9 out of 10 Total Reviews for Subbly

4.7 out of 5
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9 out of 10 Total Reviews for Subbly
4.7 out of 5
9 out of 10 Total Reviews for Subbly
4.7 out of 5

Subbly Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons
G2 reviews are authentic and verified.
Ambrogio O.
AO
Consultant
Investment Management
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Subbly?

The day I started my subscription box business seemed to be far away before I finally got into Subbly. It's like magic, easy to use, even for someone who doesn't have the slightest idea about website building. I get the chance to have a strong control on the design and layout of the website and represent the personality of my brand very well. They always demonstrate active interest in our achievement. Review collected by and hosted on G2.com.

What do you dislike about Subbly?

However, to be honest, on forming my website I faced some shortcomings. Putting new components in the rightplace can be quite a challenge, using tweezers is exactly what you need for precise placement. Not only that but I also desire interface which let users be more effective in superimposing text over photographs. Review collected by and hosted on G2.com.

What problems is Subbly solving and how is that benefiting you?

Subbly has given me the power to make my membership box dream come true. The package price that is very much affordable includes everything. A security of recurring payments through the checkout system, a website builder and hosting, that is more than fair for that money when compared to the other options in market. With Subbly, I have grown my confidence level. Nowadays,I can hardly believe the very great website that I have constructed myself. Review collected by and hosted on G2.com.

HN
Web Developer - IT Assets Manager
Computer Software
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Subbly?

Subbly makes it easy to build a stunning website without coding knowledge or experience. It has an excellent website builder which is user friendly and flexible. Numerous customization options are available with Subbly. The Customer support team is very prompt, helpful and aids customers in understanding the different features and options available to them. It makes it possible for anyone to create a subscription model side quickly. Review collected by and hosted on G2.com.

What do you dislike about Subbly?

I would like to see quicker customer support available through multiple channels. Review collected by and hosted on G2.com.

What problems is Subbly solving and how is that benefiting you?

Subbly makes it easier to build stunning websites with enhanced e-commerce capabilities suited to a subscription model. It helps us to sell more, upsell, track sales and cart abandonment as well as generate reports. The sites are also SEO ready which gives us more search engine visibility. It saves us lots of time. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Subbly?

There is very less coding to build sites, this is very cost effective and also the support is very quick. Totally loved it Review collected by and hosted on G2.com.

What do you dislike about Subbly?

There is no shipping option and there should be some options that can be used for stock control Review collected by and hosted on G2.com.

What problems is Subbly solving and how is that benefiting you?

Maybe add a feature that allows for subscription, and let the customer decide how many times they want for their gift. Review collected by and hosted on G2.com.

Charlotte F.
CF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Subbly?

The site is setup for user ease. Everything you need is in one place and you can enter with zero experience and end up with a very professional looking setup. Their customer service always does a great job answering any questions that come up. Their Facebook group has also been a huge benefit. The subscription box space can feel like you are a one-man show but they make it easy to connect with others for support and community. Review collected by and hosted on G2.com.

What do you dislike about Subbly?

The customer service isn't instant but they get back to you in a timely manner and take their time to make sure that any issue is fully resolved. Review collected by and hosted on G2.com.

What problems is Subbly solving and how is that benefiting you?

I would not have known the right things to do to set up a subscription box business on my own and it would have taken me twice as long. Subbly helped me launch quicker and I love the way it is built with Apps you can use to integrate other services you might be using like Mailchimp. It saves me lots of time by autoupdating my email list. Review collected by and hosted on G2.com.

CI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Subbly?

The feature I like best about Subbly is it's ease of use firstly. I had never built anything vaguely like a website before starting my first business this year, and from the moment I started building it, it felt do-able and not overwhelming. My second favourite thing is how customisable everything is, so I feel like my whole new website has my "brand" from start to finish. The support from the team at Subbly is excellent, they are friendly and committed to your business success in a way that feels genuine and helpful. I like the range of stock photos that come free with it. I like how you can start with some great looking templates but then make it your own. Their articles and videos help you every step of the way, and gave me confidence to try out each feature as I went. Review collected by and hosted on G2.com.

What do you dislike about Subbly?

There are a couple of little annoying things about the design process that you have to get used to, the main one being that when you place a new element on the page it has to be put "just so" otherwise it won't go where you want it to go. I would like the ability to more easily overlay text on top of photos. Review collected by and hosted on G2.com.

What problems is Subbly solving and how is that benefiting you?

So going with Subbly has enabled me to start a subscription business from scratch, in Australia, where subscription businesses are not overly common yet. The fact that their monthly package was really reasonable and included not just the checkout/payment area for a variety of recurring payments, but the entire website builder and hosting etc, I found it to be a very good deal compared with Shopify + Recharge and Cratejoy. A problem I knew I wanted to solve for my business before I even started, was that I wanted to be able to alter and update my website at any point, so it needed to be something I could do myself. And as a novice I was concerned about learning the ropes, but I've found that I've gained confidence quickly using Subbly and I'm actually pretty proud of myself. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
EF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Subbly?

The user support, it makes e-commerce site building 100% possible for a beginner. And not only possible, admittedly fun. This e-commerce site build was the most important but the most daunting of tasks needed to be accomplished to get up and running. It kept getting pushed to the bottom of my to-do list. Now underway, it's at the top. I am a sole-proprietor bootstrapping with some significant startup costs on other fronts, subbly makes my startup possible. Review collected by and hosted on G2.com.

What do you dislike about Subbly?

I wish it had a format paint brush. Also, fonts are limited to 1 choice but there's latitude in letter spacing, etc. In spite of the video tutorials, I was still getting stuck on little things that didn't bother mentioning, but having sorted them out, they've given me the confidence that I'll figure other things out too. Review collected by and hosted on G2.com.

What problems is Subbly solving and how is that benefiting you?

Namely, subscription capabilities and Subbly should allow me to offer my subscribers choices. I'm still in the build stages, the benefits are that it's going well and I am benefitting greatly from the support. I look forward to downstream launch benefits soon... Review collected by and hosted on G2.com.

JG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Subbly?

I am not a coder and have no interest in learning it - Subblys webbuilder made creating my website a piece of cake which saved me a stack of cash and time!

The friendly and quick support is always a bonus. When I reach out and ask a question, a comprehensive answer is provided, with the steps to resolve laid out simply and clearly. Review collected by and hosted on G2.com.

What do you dislike about Subbly?

Some of the reports could be more extensive however I usually just export out a csv and manipulate myself in Excel. Review collected by and hosted on G2.com.

What problems is Subbly solving and how is that benefiting you?

The automation for me is where the value lies - this allows me to focus on other areas of my business and not get bogged down in the day-to-day admin work. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Subbly?

The website builder is by far one of the best I've used. The navigation of the builder is brilliant, very easy to get used to and it's smooth. All the elements available are actually useful and have great design, with plenty of options to customise to your brand.

The support is always top notch with Subbly, and anything that might not seem obvious in the builder is explained by support in record time. I've used Subbly for both of my business sites, and it's been fantastic both times. Review collected by and hosted on G2.com.

What do you dislike about Subbly?

When I first started using Subbly there were a few of the more advanced marketing functions that weren't available or were pretty basic, but these have actually been picked up on very quickly and have been developed into really useful features. Review collected by and hosted on G2.com.

What problems is Subbly solving and how is that benefiting you?

Having the ability to easily switch up my website, by myself, whenever I need to, is just brilliant. It means I can be way more reactive to my business needs and make changes to design and copy whenever it's needed. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Subbly?

For a subscription box they have everything you could need. Their customer service team are really responsive and the site is really easy to use. There are also loads of help documents that you can search to find answers to those small technicalities you get on all websites. I love it, I'm so glad my company switched. Review collected by and hosted on G2.com.

What do you dislike about Subbly?

There aren't many downsides. Because it's still growing and changing there are some features they could add, but when this happens you can upvote the things you want them to develop next and even be involved in the beta version testing (which I've done and was really glad I had the opportunity to test it out). Review collected by and hosted on G2.com.

Recommendations to others considering Subbly:

If your model is subscription, definitely try it. It's saved us time and money, and provided much better service than what we were using before. Review collected by and hosted on G2.com.

What problems is Subbly solving and how is that benefiting you?

Everything I need is in 1 place. Subbly handles payments, recurring orders and one-offs, automatic upselling, cart abandonment, blog functions for SEO, it's really easy to run reports on everything, it integrates with shipstation and zapier. It takes out a lot of the 'figuring out' work when you have to have 10 products for 10 tasks. Review collected by and hosted on G2.com.