Selecting a new number is quick and easy. Setting up a caller ID and text messaging was pretty straightforward as well. When I had questions on these topics, the customer service team provided great support.
I also like the call forwarding can be setup to call multiple people or a group AND have all of their phone ring simultaneously.
It is affordable, or at least, much cheaper than Ring Central.
The Customer Support team is EXCELLENT. They respond quickly and are effective.
I am the owner (executive sponsor) and a direct user. Review collected by and hosted on G2.com.
My least favorite thing is the iphone app. Is it clunky to me. It's card to navigate and understand the different when i'm looking at 'Journal" vs "recents". I don't really understand the difference or why its parsed out like that.
Also, I treid answering calls (or placing calls) directly in the app and it just doesn't seem as seemless as answering a call directly from my phone. I tried answering calls from the app, and a few of them dropped as soon as I answered. I don't know if this is due to having WIFI, 5G or what.....Our team is on the go, so we use our phones most of the time instead of desktop. I ended up removing the phone app as part of the call flow and have it ring as if someone is calling my phone completely. -- It seems to work just fine like this.
The Web-Page version could be improved as well, but is much easier to use than the phone app.
I am the owner (executive sponsor) and a direct user. Review collected by and hosted on G2.com.
Video Reviews
266 MightyCall Reviews
I've been using this Mightycall cloud-based calling app for several months now, and I must say it's one of the most reliable and feature-rich communication tools I've come across. The app offers crystal-clear call quality, even on slower internet connections, and the user interface is intuitive and clean. One of the standout features is the ability to make and receive calls from any device—smartphone, tablet, or desktop—making it incredibly flexible for both personal and professional use. Call recording, voicemail transcription, and virtual numbers are seamlessly integrated, allowing users to stay connected and organized on the go. What truly sets this app apart are its cloud-powered capabilities that enable instant syncing across devices, secure data storage, and minimal downtime. Setting up a virtual call center or remote team communication system is quick and efficient, with customizable call routing, IVR menus, and team extensions. It also integrates with popular tools like CRM systems, email platforms, and productivity apps, boosting workflow efficiency. Whether you're a small business owner, a remote worker, or someone who simply wants smarter, more convenient calling, this app delivers excellent value and performance. Review collected by and hosted on G2.com.
The payment decline reminder is repetitive and even after paying or updating the payment method it still shows declined on the app. Review collected by and hosted on G2.com.
I appreciate MightyCall’s quick, efficient customer support the most—they’re always responsive and helpful. Beyond that, I find the platform itself very user-friendly. It’s simple to integrate with other tools, and adding or managing team members is straightforward. Plus, the UI is clean and intuitive, which makes everyday use a breeze. Review collected by and hosted on G2.com.
While I’ve found MightyCall generally easy to use, I’ve noticed it’s fairly simple to inadvertently break the call flow settings without a way to lock or safeguard them, requiring help from customer service to fix. Another improvement I’d like to see is the ability to access all historical paid invoices—this would save time during accounting audits instead of having to request them from support.` Review collected by and hosted on G2.com.
It's an afforable VOIP system that you can use and the one thing I always look into for Tech wise is how well they know the tech and how they can communicate the knowledge they have to the users. They are able to integrate their system with an old system as we work within a health care system. I contacted mutiple times to their support and they are able to answer all of our question and even emailed us the support of what is needed to be done over the weekend even. I'd recommend their usage if possible to small to mid-tier businesses. Review collected by and hosted on G2.com.
I would say the support of their end is kind of hard to understand but it would help the average user. As I use to work in the Tech industry it showed some specific information that I cannot get a hold of as it requires a person to look into it for me or I would happened to stumble upon the information on my own. Review collected by and hosted on G2.com.
The user interface is excellent - not just for those with technical skills but also for those who typically need a fair amount of help with technology. Very easy to navigate, very easy to set up call flows and setting. The intuitive interface is the best. Being able to do a 7 day trial of the product to really navigate through and see if it work even work for our process and team was a game changer. The support team has been on top of it, I've actually spoken with the same person multiple times instead of being bounced to a new person with every interaction (like other experiences). I am so much more pleased with MightyCall than the last two service providers we've tried. Review collected by and hosted on G2.com.
There isn't anything I dislike at this moment. The cost is more than we've spent elsewhere (after the promotion ends) but it is so much more worth it for the reliability, usability, and customization ability. Review collected by and hosted on G2.com.
Mightycall has many features that I love! Some things that I like best are 1) the texting feature 2) how friendly and easy the app is to navigate and use 3) that I can have the option to call from my web browser if I prefer AND receive calls through the web too! Any time I have had any issues customer support chat resolves my issues within minutes! I appreciate that MightyCall has frequent updates to ensure the best usage. I use MightyCall every single day and it has made having a "work number" on my personal phone such an easy process and not at all a nuisance. Review collected by and hosted on G2.com.
We haven't had any issus with MightyCall that weren't easy fixes. There's not a thing that I dislike about MightyCall! Review collected by and hosted on G2.com.
Ease of use, calls can be routed to existing phones. Calls can be made via the web app, which is helpful to avoid the requirements of SIP solutions that can sometimes be cumbersome to set up for the end users.
API documentation was a bit vague, but there have been consistent improvements ever since. Review collected by and hosted on G2.com.
On the sales side, some competitors have integrations with a more polished execution.
Hubspot integration could go a bit deeper to share data back to Hubspot.
SMS handling isn't as robust as the phone call features. Review collected by and hosted on G2.com.
Great response from all the folks at MightyCall. Pretty simple to setup and if you need help the chat feature provided nearly immediate response. Had a few problems with the "porting" of our number but they solved them. Impressed with the ease of use and features of the platform. Review collected by and hosted on G2.com.
I haven't found any yet, very seemless integration Review collected by and hosted on G2.com.
I like the flexibility between the web phone and the mobile phone use - this makes it very convenient to make calls when I am at my laptop and also to receive calls to my mobile phone when on the go. I also appreciate the call recordings and notes option. The customer support is fantastic - when needing to update recordings or having issues with our account, their team responds very promptly. Our team uses MightyCall daily! Review collected by and hosted on G2.com.
Sometimes the call flows can be difficult to navigate - we struggle to have a "hold" work properly with customers calling in. Review collected by and hosted on G2.com.
With my experience with Mighty Call it was GREAT! Me and team easily utilize this for our Company. Everything is smooth from Planning to Implementation. I will continue using Mighty Call! Review collected by and hosted on G2.com.
So far, NONE. since everything is doing great! Review collected by and hosted on G2.com.
I signed up to use one of MightyCall's plan. It was easy to implement, integrate and use. When I had call flow questions, I found that Customer Support was very responsive and they solved the challenge. MightyCall offers a lot of features at a competitive rate. I rely on their system everyday to make sure prospective customers from our website can easily call and reach my business partner and me. Review collected by and hosted on G2.com.
Currently, I do not have any dislikes about MightyCall. Review collected by and hosted on G2.com.