Calltouch Call Tracking Reviews & Product Details

It's very easy to use, User friendly and has lot of features to detect whether the person is impersonating or not. Implementation is very easy to process and integration with third party products are better. Review collected by and hosted on G2.com.

i personally dont feel like disliking this product as it has better customer support functionalities. Review collected by and hosted on G2.com.

Best in analytics, it could be the good fit for integration with CRM and any sort of marketing tools.

Also call recording facilities are there so it's the easiest way to collect proofs when needed Review collected by and hosted on G2.com.

So as of now ! Personally I don't find anything which divert my mind to dislike this product Review collected by and hosted on G2.com.

We generally run Facebook and Google ads for our education service provider clients which generally rely on phone call ads. So with the help of this tool, our team is effectively managing the data for these ads. Review collected by and hosted on G2.com.

It can manage multiple ad channels, but sometimes we found that it is lagging while switching from one ad to another campaign for analyzing the insights for ads. Apart from that I don't see any issue, their data accuracy is quite good. Review collected by and hosted on G2.com.

Easy to operate and manage the phone based interactions with customers.

Precise with the advertisements, campaigns and channels.

It can helps everyone on a single click and there is no need to go here and there for each and everything. Review collected by and hosted on G2.com.

Sometimes it get lacked and with a high ping which creates difficulties in switching from one advertisement to another. Other than that I don't have any issues as of now. Review collected by and hosted on G2.com.

The analysis it gives for the call helps me track our customer base and update our product. The call-based interactions are easily monitored on it. Review collected by and hosted on G2.com.

This is relatively new, and I am still getting to know it better. Could have made the interface more user friendly Review collected by and hosted on G2.com.

It is the best service to analyze phone call leads, I'm grateful to have this service! I like how everything is straightforward and data can be extracted with ease. Review collected by and hosted on G2.com.

There isn't anything in particular that I dislike about CallTouch, I believe the onboarding process is smooth. Review collected by and hosted on G2.com.

It is easy to use; no worries; I enjoy using all makes call easy the call touch overall does the job one thing best is call the others are harder to deal with, that is all Review collected by and hosted on G2.com.

I don't have any dislike for something not realized with the solution none Review collected by and hosted on G2.com.

The team and support provided by Calltouch is top-notch. Their platform's UI is spectacular and they do a great job of ad-hoc reporting. Review collected by and hosted on G2.com.

Lengthy implementation was a bit frustrating, especially when deadlines are missed due to unforeseen issues. This is likely a scalability issue with the team and I'm sure will be overcome in time. Review collected by and hosted on G2.com.

Call touch Call Tracking is a very user-friendly analytics tool for tracking and observing communication. It offers call centre operations teams dynamic call tracking. Our Helpdesk team manages incoming and outgoing calls using this software. Review collected by and hosted on G2.com.

The user interface might be made more responsive. It might be a little difficult when support knowledge bases are lacking. I have no other problems with this tool than this one.

Since it is new, it is not all that well-known. There isn't a risk-free trial offered for this. Review collected by and hosted on G2.com.

Calltouch Call Tracking allows our company to track and monitor communications in order to analyze incoming and outgoing data. Review collected by and hosted on G2.com.

Calltouch Call Tracking did not allow for a free trial period to get aquainted with the software before paying for the full version. Review collected by and hosted on G2.com.