Strac SaaS DLP is a data loss prevention tool that has benefited our company's data security in a number of ways. Strac has helped us identify, protect, and redact customer's sensitive data such as PII and PHI (Health data) across different communication platforms. I particularly believe that the machine learning model is very robust in reducing false positives during detection and redaction within unstructured text and documents. The most important features are the end user, admin experience, and tech support far superior to what I've experienced before. I would highly recommend Strac for any company looking to improve its data security posture.

We realized the importance of keeping our customer details safe, especially given the personal data we manage in our support channel. To address this, we were on the hunt for a Data Loss Prevention (DLP) solution that could identify and mask sensitive information effectively. Strac truly delivers on this front. With their machine learning-driven technology, they accurately pinpoint and redact sensitive data. Setting up their system was straightforward, and their support team is both efficient and always ready to assist. Simply, Strac is the best solution if you are using Intercom.

For compliance reasons, we needed to collect our supplier’s sensitive details like SSN, ITIN, and more. We leveraged Strac's Zero Data architecture via tokenization & proxy solution so that we don't have to worry about touching sensitive SSNs on our backend servers. We did not want the hassle of creating and managing our vault in our cloud and deal with controls, policies and compliance overhead. It reduced our SOC2 compliance scope, and not having to directly hold sensitive data really aligns with our philosophy. Offloading the bulk of our SOC2 and security responsibility to Strac has really enabled us to move faster. Without Strac we would not have been able to meet our compliance requirements so quickly. Plus it is not our core work we do. We are here to making our planet better with our mission. In addition to hardly any engineering effort, one of the largest benefits for me is peace of mind - significantly less opportunity for data breach, less oversight needed on access to the data since no one internally really has access to it, and a reliable security partner with an audited, proven track record of security and trust, and excellent customer service. I don’t have to worry about what I don’t see because I know Strac has it handled