We receive sensitive data in our customer support tool. Sensitive data is in our chat messages and also in audio recordings we receive from customers. For security and compliance reasons, we wanted a solution that could identify sensitive data and remove it from our customer support app. Strac solved that problem for us with their highly accurate machine learning and OCR (Optical Character Recognition) software. After weeks of researching, Strac was the only solution I could find on the market that identifies sensitive data in audio recordings. It was literally a 15 min onboarding. We did a quick demo with them and saw instant value. Very easy to use, easy to integrate, and accurate.

We use Strac for masking PII in our database before syncing it to non-production environments for development and testing. Their solution was easy to integrate into our automated workflows and has been a valuable and cost-effective part of our security and privacy posture. Strac has worked with us to implement some custom features to meet our requirments. Strac's support has also been available and responsive.

The title says it all. We deal with financial services customers and hence a lot of sensitive PII data is being interracted with. For compliance, cyber security, and regulation reasons, we wanted a true DLP (Data Leak Prevention) solution that would detect and redact any sensitive message or attachment. Accuracy and ease of use is also very important to us. There are lots of DLP tools out there on the market but no one is as accurate like Strac. Their machine learning model picks up any kind of attachment/image that may contain sensitive data. I was hesistatnt to sign up at first, yet after seeing how the software works, I was convinced it is the right tool to use for DLP. Set-up was easy and we had (and continue to have) hands-on support. I cannot say enough good things about the Strac team's customer support as they have shown tremeandous care and interest while assisting us and answering questions.