Occasionally, customers email us sensitive PII data like driver's licenses, SSNs, dates of birth, and more. We wanted a comprehensive Data Loss Prevention (DLP) solution that protects from these PII security risks.
We love Strac because it does the job of identifying and redacting sensitive PII with no human intervention needed. The accuracy is exceptional, and Strac has many flexible configurations depending on the business need. Integration took less than an hour, and their support continues to be outstanding.
We deal with sensitive customer data like Identity Documents and inevitably it gets shared for right reasons across our SaaS apps (Gmail, Slack, Google Drive). Strac has done a fantastic job of identifying all the complex ID documents and removing from all those communication channels. It was very easy to setup and Strac's DLP (Data Loss Protection) help us comply with ISO 27001 as well. Really recommend these guys.
Strac protects our Zendesk instance and helps us comply with data privacy. It does a fantastic job of automatically detecting and redacting sensitive financial data we receive. We issue fuel cards to trucking companies and protecting all sensitive data we receive from our customers over Zendesk is tablestakes. Strac's approach was unique and extremely easy to integrate. Strac was great at allowing us to test for free within the pilot period and then moving forward with the contract. The overall process was very smooth.
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