Satismeter platform has helped us to gather our NPS survey's answers in a very organized way. Its system of filters is very useful, in addition it was extremely easy to integrate satismeter with our platform. We use the most the NPS survey, however, whenever I want to collect CSAT answers, I also use Satismeter and send the survey through email for my clients. Very easy and practical and no need of IT team to help me out. Another point that is worthy to mention is the customer success and support services, they are amazing, always available to help and listen to feedback!
It is effortless to set up and use. I love how the pricing is based on the responses. The email reminders have helped us with our response rates too. The team has also been very prompt and supportive.
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