The weekly email highlighting the review received the previous week allows us to share the info with the most appropriate people internally in a few clicks.

What I like most is that it is a very intuitive tool to use and allows me to have excellent tracking of the NPS obtained. It doesn't require a major integration and can be synchronized with other software.

The features I like include the ability to send email surveys! I also like the template concept. I'm looking forward to trying these out some day on real customer groups!