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Qualtrics

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4,291 reviews
  • 4 profiles
  • 19 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2002

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Qualtrics Reviews

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Profile Name
Star Rating
2876
1161
199
33
22
Thomas W.
TW
Thomas W.
04/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Employee Insights with Stellar Support

I love that Qualtrics Employee Experience is handled through a service platform and a service contract, so I'm very hands-off. The Qualtrics team really helps a lot by doing most of the legwork with surveying, deploying the survey, analyzing the results, and producing the final product. The support we get from the team makes everything very easy for me. This setup also helps in building trust with our employees since it increases the anonymity and validity of the results, making employees feel safer providing honest feedback.
SH
Sandra H.
04/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Versatile Insights, Needs Better Reports

Qualtrics Customer Experience offers far more than traditional surveys; it enables multiple ways to capture feedback, including passive listening posts that gather sentiment without requiring intentional input. This allows us to understand experiences like satisfaction and effort in a more natural, continuous way. What stands out is the flexibility in how the data can be analyzed and communicated. Whether through heat maps, text analytics, ot other visualizations, Qualtrics makes it easier to translate feedback into a clear, compelling story that drives action.
Radek V.
RV
Radek V.
04/23/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Advanced Questionnaires with Powerful Branching, Stats, and Analytics

Well prepared questionnaire service with advanced features like branching and stats and analytics at the end

About

Contact

Phone:
800-340-9194
HQ Location:
Provo, UT

Social

@Qualtrics

What is Qualtrics?

Qualtrics provides experience management software that helps businesses capture customer, employee, product, and brand insights to improve decision-making and customer satisfaction.

Details

Year Founded
2002
Ownership
NASDAQ: XM