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Qualtrics

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4,290 reviews
  • 4 profiles
  • 19 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2002

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Qualtrics Reviews

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Profile Name
Star Rating
2876
1161
198
33
22
CHARLES R.
CR
CHARLES R.
05/26/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from Pop Up

Terrible Customer Support and Lacks Simple Functionality

There is nothing to like. They don't help you when you need help and their customer service reps closed two tickets on me without ever even trying to get me connected to someone who might resolve the problem.
Priyanka R.
PR
Priyanka R.
05/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Deep Research Expertise That Drives Real Business Impact

What I like most about Qualtrics Strategy & Research is the way it blends deep research expertise with real-world business impact. The team doesn’t just collect data; they help organizations translate insights into clear, strategic decisions. I also value the emphasis on innovation, advanced analytics, and understanding customer and employee experiences at scale. On top of that, the range of projects and the collaborative environment make it an engaging place to learn, grow, and tackle meaningful business challenges.
Ishan S.
IS
Ishan S.
05/13/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Very useful for Wellness Surveys, Feedback Collection and Research Work

I work as a Dietician and Nutritionist and also create health education content, awareness presentations, webinar sessions and wellness related online content. qualtrics Strategy & Research helps me handle audience surveys, health feedback and educational research work in a much more organized way. i use it for nutrition and lifestyle questionnaires, webinar feedback forms, wellness awareness surveys and understanding what type of health topics people are more interested in. features like different question types, survey flow, logic settings, mobile preview, response tracking, analytics, reporting dashboards and data export are very useful during health awareness and educational projects. It helps make surveys feel more professional and interactive instead of simple normal forms. the platform also helps while planning online health sessions because I can check audience responses, participation patterns and common wellness related concerns more clearly from survey reports. Survey templates and workflow settings also saves time when creating forms for different awareness programs and webinar topics. Performance has been good during regular use and response collection works smoothly most of the time. sharing surveys, managing responses and checking reports from one place makes the workflow more easy during busy educational content work. Overall, Qualtrics Strategy & Research has been really useful for health awareness surveys, audience feedback, webinar response collection and educational content planning work. It helps keep research and survey related work more structured, interactive and easier to manage.

About

Contact

Phone:
800-340-9194
HQ Location:
Provo, UT

Social

@Qualtrics

What is Qualtrics?

Qualtrics provides experience management software that helps businesses capture customer, employee, product, and brand insights to improve decision-making and customer satisfaction.

Details

Year Founded
2002
Ownership
NASDAQ: XM