vPenTest by Vonahi has been a great asset to my organization. It was so easy to get off the ground, easy to use and automate, and the knowledge it brings to me and my team helps ensure we're secure. We use it at a regular interval via scheduled assessments or spin up a one-off when we make a big change to our infrastructure. Being able to scan internal networks and from the outside really gives us a great insight that we can leverage for greater securty.

Kaseya is a mature Company, and it has come a long way from being just an RMM Solution. The vision behind the technology and its capabilities are worth complimenting. The Update VSA 10 is what I have been hoping for a long time. A solution that is easy to configure with your agents, next-gen UI, and working capabilities. This Solution is not a "hit and miss" like I have seen with other providers. Additionally, all the solutions have a deep level of integrations they own (not partnered)—one vendor, and seriously, there are a lot of headaches working with multiple vendors and different expiration dates. The Sales rep - Vimal, was responsive even on a weekend and helped me out with a technical query I had. No time taken for him to fire up zoom and walk me through on how to achieve, my desired out come. I understand Technology takes time, and securing that tech stack is the key to smooth and secure monitoring and management. It is also important to state that, unlike other vendors, the sales team worked as consultants to understand if this solution fit my needs. They did not hesitate to give us options to consider should VSA not meet our expectations - It did! What made it stand out was that it took me less than a week to get my endpoints all set up with an Agent, policies, and alerts configured, tested, and working well. Since a month post-implementation, I am glad I did not listen to all the crap posted on Reddit and decided to decide to move forward with Kaseya.

Remote Support especially when users are off our “secure” network when working remotely. The ease of support, deploying software, creating filters, remote command line/powershell functions, without disturbing users. Using sites for isolating sub organisations, we have over 30 individual sites where we can also have local I.T users that are only able to see the devices in their location even when there are multiple sub sites. The speed of access is second to none and the fact we can support multiple users at once. Auditing sites, monitoring tools, exporting via csv file, creating filters, to assist in auditing software, devices etc. Email automation for example unpatched machines, emails are sent automatically to local I.T leads to ensure unpatched machines are brought up to date. These are just a few examples of how I use datto on a daily basis. It is an essential tool that would generate many, many Service Desk tickets if we did not have access to datto. Deploying datt is a doddle, and moving a machine from one organisation to another can be done in a couple of clicks. The monthly updates provided by datto are invaluable in keeping us up to date with new features and updates, when we have questions both the datto community and customer support is excellent. Datto jobs are a fantastic example of how it interacts with our organisation, we can create desktop shortcuts, per site, when sites use the same software with individual setting it’s a breeze to create multiple site jobs with the copy job functions to name just a couple.